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Crowne Plaza Xi'an

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#9 of 2,550 Hotels in Xi'an
Certificate of Excellence
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1 room 2 adults 0 children
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Crowne Plaza Xi\\
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324 Reviews from our TripAdvisor Community

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Showing 254: English reviews
Reviewed November 23, 2014 via mobile

I think this hotel is the best that I was guest. There are persons very polites and carefull working at the place. The breakfast has many think for the different cultures and all things is good. I'm very happy to stay in this hotel.

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Helpful?
1Thank Tiago A
CP-XIAN, Guest Relations Manager at Crowne Plaza Xi'an, responded to this review

Dear guest, thank you for taking the time to share your feedback regarding your recent stay with us at Crowne Plaza Xi'an. We are very glad to know that our staff and service helped in making your visit enjoyable. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again for...

Miami, Florida
Reviewed November 19, 2014

Visiting Xian for the first time,reading the guide books does not do the city justice,its central location in China affords a pleasant climate year long and the city itself is well tended and I rate it more interesting than the Capital.On arrival the hotel stood out as perhaps the tallest building in the city and we received a warm welcome...

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Helpful?
Thank talentpicker
CP-XIAN, Guest Relations Manager at Crowne Plaza Xi'an, responded to this review

Dear guest, thank you for taking the time to share your feedback regarding your recent stay with us at Crowne Plaza Xi'an. We are very glad to know that our staff and service helped in making your visit enjoyable. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again for...

Santa Monica, California
Reviewed November 12, 2014

We spent two nights at this hotel and it was very nice. We had a room with two comfortable queen sized beds. For business travelers there is a good-sized desk in the room. I appreciated that the toilet was separated from the rest of the bathroom (nice when two people are traveling together). The shower and tub are huge and...

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Helpful?
Thank OnlyJoe
CP-XIAN, Guest Relations Manager at Crowne Plaza Xi'an, responded to this review

Dear guest , thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our facilities and service made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once...

Bargara
Reviewed November 11, 2014

We have just spent 2 nights in a Club floor room, not only is it a beautiful hotel, rooms are spacious, well appointed the service level was excellent. We have been fortunate to stay in many 5 * hotels But the service we received from Maria ( club floor manager) was far above anything we have received any where, ever....

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Helpful?
Thank Tracey M
CP-XIAN, Guest Relations Manager at Crowne Plaza Xi'an, responded to this review

Dear guest, thank you for taking the time to share your feedback regarding your recent stay with us at Crowne Plaza Xi'an. We are very glad to know that our staff Maria and her service helped in making your visit enjoyable. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you...

Beijing, China
Reviewed October 19, 2014

This hotel may be the tallest building in Xi'an city and it could be found from a distance! Reception staff are all very friendly, especially concierge staff are extremely helpful and showed me the way to various destinations with the extreme patience. The restaurant adjacent to the hotel provides local devious food with reasonable price and is highly recommended for...

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Helpful?
Thank David W
CP-XIAN, Guest Relations Manager at Crowne Plaza Xi'an, responded to this review

Dear guest , thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our facilities and service made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once...

Sydney, Australia
Reviewed October 12, 2014

Had a fantastic 4 day trip to Xian and it was complimented really well with the Crowne Plaza Xian. The room we had (King Bed Club Room) was massive, really well appointed and large enough to put in a rollaway bed for our 4 year old and still have heaps of room. The actual bed was one of the best...

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Helpful?
1Thank gspicoli67
CP-XIAN, Guest Relations Manager at Crowne Plaza Xi'an, responded to this review

Dear guest , thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our facilities and service made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once...

Gresham, Oregon
Reviewed October 9, 2014

We can not say enough about this hotel, the concierge went up and beyond himself to help us. I happened to mention as a bride was leaving the hotel, that on our vacations we often get to take a picture of a bride and groom and put that picture in our online book, (have done it in Spain, Greece, Hawaii,...

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Helpful?
Thank SuzanneLG
CP-XIAN, Guest Relations Manager at Crowne Plaza Xi'an, responded to this review

Dear Guest,Thank you for taking the time to share your valuable feedback with us.We are delighted to know that you enjoyed your stay with us and that our hotel made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve.Once again, we look forward to your...

Gresham, Oregon
Reviewed October 9, 2014

We heard the Viking Cruise people stay there, and discovered when we were we did, that indeed they were, as we talked to some of their people. To us that was a good indicator of quality. The hotel is modern, pretty new, and large. Our breakfasts were included, and we were very happy with the selection and quality of food....

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Helpful?
Thank Phil G
CP-XIAN, Guest Relations Manager at Crowne Plaza Xi'an, responded to this review

Dear Guest,Thank you for taking the time to share your valuable feedback with us.We are delighted to know that you enjoyed your stay with us and that our hotel made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve.Once again, we look forward to your...

Cork, Cork, Ireland
Reviewed October 4, 2014

Nice modern hotel, stayed here for 2 nights in September 2014 and had a great time....food great throughout...beautiful lobby.....good spot to visit the Terrracotta warriors from......staff very nice and extremely helpful....no complaints whatsoever.

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Helpful?
1Thank Anna-marie M
CP-XIAN, Guest Relations Manager at Crowne Plaza Xi'an, responded to this review

Dear Guest, Thank you for taking the time to share your valuable feedback with us.We are delighted to know that you enjoyed your stay with us and that our hotel made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve.Once again, we look forward to...

London, United Kingdom
Reviewed October 2, 2014

A good modern hotel in the centre of Xi'an, with well-equipped, very clean and stylish rooms. The front desk staff were very efficient and welcoming, room service was speedy and the breakfast buffet excellently presented and staffed, but eating in the evening was not so easy. Arriving late and wanting a snack we were directed to the top floor 'pub'...

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Helpful?
1Thank David Y
CP-XIAN, Guest Relations Manager at Crowne Plaza Xi'an, responded to this review

Dear Guest,Thank you for taking the time to share your valuable feedback with us.We are delighted to know that you enjoyed your stay with us and that our hotel made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve.And we would like to take this...

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Restaurant
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking

Additional Information about Crowne Plaza Xi'an

Address: No.1 Middle Section, Zhuque Road, Xi'an 710061, China
Location: China > Shaanxi > Xi'an
Price Range: $110 - $182 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Xi'an 4.5*
Number of rooms: 315
Reservation Options:
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Also Known As:
Crowne Plaza Xi'An China/Shaanxi
Hotel Style:
#5 Business Hotel in Xi'an
#6 Family Hotel in Xi'an
#6 Romantic Hotel in Xi'an
#7 Spa Hotel in Xi'an
#9 Luxury Hotel in Xi'an
#39 Best Value Hotel in Xi'an
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Questions & Answers

Here's what travelers have asked, with answers from Crowne Plaza Xi'an staff and other travelers.
5 questions
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England
over a year ago
United Kingdom
England
over a year ago

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Questions? Get answers from Crowne Plaza Xi'an staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Suites have fantastic amenities”
robdoct, Nov 27, 2016 | Read review
“We had a king suite, and it was awesome. Loved it.”
jenniferbZ9129VJ, Oct 7, 2016 | Read review
“Get a Non Smoking Club Level room - Some have stadium views”
Probably2Picky, Jul 14, 2016 | Read review
“The higher the better”
MorrisVienna, Jun 8, 2016 | Read review
“Nice High Floor 42+”
  • 4210 Photo 3
  • 4210 Photo 5
  • 4210 Photo 2
  • 4210 Photo 4
  • 4210 Photo 1
NicholasMarlow, Jun 7, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question