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Crowne Plaza Xi'an

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#8 of 2,461 Hotels in Xi'an
Certificate of Excellence
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316 Reviews from our TripAdvisor Community

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Showing 248: English reviews
Reviewed 1 week ago

This hotel is a great value stay for a luxurious time. Check-in to check-out the hotel ticks all of the boxed. We stayed in a suite on floor 19, while it didn't have terrific views, the city was clouded in smog the whole time so nothing was lost. Great amenities and very friendly staff. Breakfast buffet was great with Western...

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Helpful?
Thank robdoct
Crowne Plaza X, Manager at Crowne Plaza Xi'an, responded to this review

Dear Tripadvisor member, Thank you for choosing Crowne Plaza Xi'an as your accommodation. We are so glad to hear your comments, and your positive reviews is highly appreciated and we believe that your experience sharing will be helpful for guests who are willing to stay in our hotel. It's something our staff takes great pride in, so we value your...

Reviewed 1 week ago via mobile

Duty manager Michael was extremely helpful when we had no reservation on arrival. He recommended an upgrade to Club lounge - Worth it! Perfect room. Luxury facilities. Buffet breakfast. All with homely service! A surprise delivery of cake to the room for my birthday was an excellent touch. Would stay here again. Well done Crowne Plazaa

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Helpful?
Thank Josh J
Crowne Plaza X, Manager at Crowne Plaza Xi'an, responded to this review

Dear Tripadvisor member , Thank you for staying with us recently and for taking the time to share your experiences on website. Feedback from our guests is extremely important to us and none more so than from experienced travelers such as yourselves. We are so pleased to know that you had a great time while staying with us. We look...

Kuala Lumpur, Malaysia
Reviewed 2 weeks ago

coming back for 2nd time and still loving it. the hotel provides excellent service. the room given was great as i'm IHG member and given room upgrade to suite 2 times in a row on each trip. the hotel breakfast was great.

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Helpful?
Thank EWayC
Crowne Plaza X, Coordinator of Market and Communication at Crowne Plaza Xi'an, responded to this review

Dear Tripadvisor member, Thank you for staying with us recently and for taking the time to share your experiences on website. Feedback from our guests is extremely important to us and none more so than from experienced travelers such as yourselves. We are so pleased to know that you had a great time while staying with us. We look forward...

Rancho Cucamonga, California
Reviewed 2 weeks ago

This is a 5-star property with a great buffet restaurant, as well as excellent facilities and amenities. It is clean, modern and classy, with excellent service and a staff sufficiently fluent in English. I couldn't ask for more.

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Helpful?
Thank Henry K
Crowne Plaza X, coordinator of Marcom at Crowne Plaza Xi'an, responded to this review

Dear Tripadvisor member, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Tia Li Market & Communication

atlanta , georgia
Reviewed 4 weeks ago

We stayed here as part of a Viking Cruise tour. Good location. A great bar with views from the top of the hotel. They have a restaurant on top also if you want views with dinner. We ate in the ground floor buffet, which as good.

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Helpful?
Thank gwillen100
Crowne Plaza X, Coodinator of Marcom at Crowne Plaza Xi'an, responded to this review

Dear Tripadvisor guest, Thank you for choosing Crowne Plaza Xi'an as your accommodation. We are so glad to hear your comments, and your positive reviews is highly appreciated and we believe that your experience sharing will be helpful for guests who are willing to stay in our hotel. It's something our staff takes great pride in, so we value your...

Manchester, United Kingdom
Reviewed 4 weeks ago via mobile

Duty Manager Michael and his team were so welcoming, kind and helpful as were the lady serving in the lobby bar, the waitress at breakfast and the gentleman on reception at checkout. I was upgraded to an executive suite on the 45th floor - a lovely, modern, spacious and well-appointed room with an incredible view. Breakfast had an excellent selection....

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Helpful?
Thank adeandyo
Crowne Plaza X, Coodinator of Marcom at Crowne Plaza Xi'an, responded to this review

Dear Tripadvisor member, Thank you for staying with us recently and for taking the time to share your experiences on IHG website. Feedback from our guests is extremely important to us and none more so than from experienced travelers such as yourselves. We are so pleased to know that you had a great time while staying with us. We look...

Houston, Texas
Reviewed October 28, 2016

Very good hotel. Very friendly staff but limited English. Their buffet breakfast is good. We also had dinner there. The room was spacious and comfortable. The bathroom and shower were clean. I would definitely recommend this hotel.

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Helpful?
Thank Patricia G
Crowne Plaza X, Marcom Coodinator at Crowne Plaza Xi'an, responded to this review

Dear Tripadvisor member, Thank you for choosing Crowne Plaza Xi'an as your accommodation. We are so glad to hear your comments, and your positive reviews is highly appreciated and we believe that your experience sharing will be helpful for guests who are willing to stay in our hotel. Take your advice , we will strengthen English training to our staff...

Reviewed October 19, 2016 via mobile

Nice to stay for few nights, it has good view and close to the stadium. Breakfast is wonderful! It offer a buffet in the morning with eastern and Western style food, the local street food like noodles and buns you must give a try.

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Helpful?
Thank Hester Y
Crowne Plaza X, Manager at Crowne Plaza Xi'an, responded to this review

Dear Tripadvisor member, Thank you for choosing Crowne Plaza Xi'an as your accommodation. We are so glad to hear your comments, and your positive reviews is highly appreciated and we believe that your experience sharing will be helpful for guests who are willing to stay in our hotel. It's something our staff takes great pride in, so we value your...

Saint Louis, Missouri
Reviewed October 16, 2016 via mobile

I don't always associate Crown Plaza with luxury but this one hits the high marks. Situated within a one hour drive from the Terra Cotta Warrior Museum and very near many great restaurant choices in Xi'an, this is a perfect choice for your stay in Xi'an. It's the tallest building in the city right now and provides a very European...

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Thank 2g-gal
Giussano, Italy
Reviewed October 15, 2016

I was there for a conference. I stayed 4 nights. The hotel is modern and clean. The venue for the conference is big but not so well organized, especially the equipment might need an improvement. the next rooms can be quite loud. The rooms are spacious and beautifully furnished. The food in the main buffet restaurant is awesome and has...

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Helpful?
Thank Batta-1970
Crowne Plaza X, Market & Communication Coodinator at Crowne Plaza Xi'an, responded to this review

Dear Tripadvisor member, Thank you for choosing Crowne Plaza Xi'an as your accommodation. We are so glad to hear your comments and feedback from our guests is extremely important to us. If you have any problem during your stay , please contact us anytime and we'd like to help you to get a perfect experince.

Questions? Get answers from hotel staff and past guests. Ask a question

276 photos of this hotel

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Spa
  • Free Parking
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking

Additional Information about Crowne Plaza Xi'an

Address: No.1 Middle Section, Zhuque Road, Xi'an 710061, China
Location: China > Shaanxi > Xi'an
Price Range: $88 - $137 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Xi'an 4.5*
Number of rooms: 315
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Expedia, Hotels.com, Travelocity, Ctrip TA, Priceline and Odigeo so you can book your Crowne Plaza Xi'an reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Xi'An China/Shaanxi
Hotel Style:
#5 Business Hotel in Xi'an
#6 Romantic Hotel in Xi'an
#6 Family Hotel in Xi'an
#7 Spa Hotel in Xi'an
#8 Luxury Hotel in Xi'an
#30 Best Value Hotel in Xi'an
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Questions & Answers

Here's what travelers have asked, with answers from Crowne Plaza Xi'an staff and other travelers.
5 questions
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England
over a year ago
England
over a year ago

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Questions? Get answers from Crowne Plaza Xi'an staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Suites have fantastic amenities”
 of 5 bubbles robdoct, 1 week ago | Read review
“We had a king suite, and it was awesome. Loved it.”
 of 5 bubbles jenniferbZ9129VJ, Oct 7, 2016 | Read review
“Get a Non Smoking Club Level room - Some have stadium views”
 of 5 bubbles Probably2Picky, Jul 14, 2016 | Read review
“The higher the better”
 of 5 bubbles MorrisVienna, Jun 8, 2016 | Read review
“Nice High Floor 42+”
  • 4210 Photo 3
  • 4210 Photo 5
  • 4210 Photo 2
  • 4210 Photo 4
  • 4210 Photo 1
 of 5 bubbles NicholasMarlow, Jun 7, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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