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Crowne Plaza Xi'an

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#8 of 2,331 Hotels in Xi'an
Certificate of Excellence
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292 Reviews from our TripAdvisor Community

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Showing 232: English reviews
Klimmen, The Netherlands
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed here for 2 nights. Both our room were upgraded to a clubroom and these were very luxe. Staff is very nice and polite. Especially Betty was very customfriendly. Hotel is centrally located and just a few minutes by taxi to the center of town.

Helpful?
Thank Flod911
London, United Kingdom
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

The Crowne Plaza is an amazing hotel with great location. Near the Xi'an museum, numerous banks and shopping malls. The facilities are ok, the rooms itself is quite dim during evenings, although the room itself is quite modern and has astonishing view.

Helpful?
Thank Dan L
Helensvale, Australia
Level Contributor
67 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

This beautiful hotel is superb offering luxury rooms and superb dining. For those wanting to experience the views from the 51st floor Sky Bar then take the glass elevator that climbs the outside of this amazing hotel. Highly recommended 🤗

Helpful?
Thank Linda G
Barrow-in-Furness, United Kingdom
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Everything was perfect from the second you walked in the door. reception staff were excellent, polite pleasant helpful. The room was jaw dropping could not fault it, would go again, everything was spotless, easy to operate and overall outstanding

Helpful?
Thank nlmcd
Washington DC, District of Columbia
Level Contributor
100 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed July 14, 2016

This is a legitiate 5 star plus hotel in the middle of a 5 star plus city. Our 45th floor room overlooked the city and the mountains. It was stunning in every way. Clean large bedroom - a 3-room (separate toilet and shower) marble bath and a walk-in closet/dressing room off the entry foyer. (Not kidding). Comfortable for us and... More 

Helpful?
Thank Probably2Picky
Shingle Springs, California
Level Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed July 7, 2016 via mobile

Great hotel. Very clean and friendly English speaking staff. Definitely worthy of the 5 star rating. 6 different elevators makes it nice. Probably one of the best breakfast buffet I've had. Very close to mall and different eateries, including a tex mex, which was a nice break. Stayed on the top floor and had a great view of the city.... More 

Helpful?
Thank Derek K
New York City, New York
Level Contributor
50 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed June 23, 2016 via mobile

The rooms are spacious and very well kept with nice, large bathrooms. As for meals, only had breakfast here which is lagging behind international standards. Large offering but just not quite right in the delivery.

Helpful?
Thank JimmyShu-lin
Vienna
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed June 8, 2016

A really fabulous hotel with wonderful views from the top floors. This was my first hotel in China and I quickly appreciated what a 4 million city looks like. The service overall was friendly, efficient - the best adjective is "perfect". The rooms are large, comfortable and equipped to satisfy your every whim. My favourite were the footlights in bedroom... More 

Helpful?
1 Thank MorrisVienna
Hong Kong, China
Level Contributor
154 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed June 7, 2016

The Crown Plaza is a First Class Hotel with Large Rooms that are really functional. Internet and Bathroom are Super but TV is rather Chinese Based with very little International News. Standard of Service and Staff live up to the 5 star standard but very relaxed and friendly which I Like

Helpful?
Thank NicholasMarlow
Crowne Plaza X, Public Relations Manager at Crowne Plaza Xi'an, responded to this review

Dear IHG member "NicholasMarlow" Thank you for staying with us recently and for taking the time to share your experiences on TripAdvisor. Feedback from our guests is extremely important to us and none more so than from experienced travelers such as yourselves. We are so pleased to know that you had a great time while staying with us. We look... More 

Brisbane, Australia
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 7, 2016

This was a fabulous hotel to stay in for our recent visit to Xian for the Terra Cotta Warriors. We stayed on the club floor which gives you access to the club lounge for breakfast and other snacks and drinks. The buffet was great offering lots of choice and Restaurant 51 was fabulous. As westerners we did need a break... More 

Helpful?
2 Thank Karen W
Crowne Plaza X, Public Relations Manager at Crowne Plaza Xi'an, responded to this review

Dear TripAdvisor "Karen W" Thank you for staying with us recently and for taking the time to share your experiences here. Feedback from our guests is extremely important to us and none more so than from experienced travelers such as yourselves. We are so pleased to know that you had a great time while staying with us.Wish you and your... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Spa
  • Free Parking
  • Free Breakfast
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff

Additional Information about Crowne Plaza Xi'an

Address: NO. 1 Zhu Que Main Street South Section, Xi'an 710061, China
Location: China > Shaanxi > Xi'an
Price Range: $114 - $207 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Xi'an 4.5*
Number of rooms: 315
Reservation Options:
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Also Known As:
Crowne Plaza Xi'An China/Shaanxi
Hotel Style:
#5 Business Hotel in Xi'an
#6 Family Hotel in Xi'an
#6 Romantic Hotel in Xi'an
#7 Spa Hotel in Xi'an
#8 Luxury Hotel in Xi'an
#41 Best Value Hotel in Xi'an
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