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Hilton Xi'an

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Traveler (783)
Room & Suite (208)
Dining (92)
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Overview
  • Excellent65%
  • Very good26%
  • Average7%
  • Poor1%
  • Terrible1%
Travelers talk about
Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
5 Star Hotel
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Special Offer: Advance Purchase
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Rooms
Jul 1Jul 2
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,333)
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706
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11
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All reviewsthe executive loungediamond memberterracotta warriorsbeautiful hoteleast gatebreakfast buffetinside the city wallsold cityhotel lobby isbeautiful lobbyan upgradeconcierge staffglass wallhighly recommend this hotelnight marketbell towerupgraded to a suite
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321 - 325 of 1,110 reviews
Reviewed September 4, 2016

Loved the Hilton Hotel in Xi'an. The room, breakfast and staff were all terrific. It is in a great location inside the Ancient City Wall which is well worth cycling around for views over the city. Only complaint is the complimentary internet is very slow.More

Review collected in partnership with Hilton Hotels & Resorts
Thank Mary4travel
Response from FredyPascalHauc, General Manager at Hilton Xi'anResponded September 5, 2016

Dear Guest, Thank you for your great comments and staying with us, we do extremely appreciate your have recognized our team members and happy you have enjoyed our hotel surrounding/location and breakfast. We do apologize you have encounter some issue with the internet, if you...More

Reviewed September 1, 2016

My family of five was visiting China and one of the cities in our itinerary was the city of Xi'an with only one full day planned for visiting the Terra Cotta Warrior museum and sightseeing around the city wall. We had to book two rooms...More

Thank FredFlintstones
Response from FredyPascalHauc, General Manager at Hilton Xi'anResponded September 3, 2016

Dear Guest. Thank you for staying with us and sharing your positive experience you had among us. We are so pleased you have enjoy the upgrade to our presidential suite, benefits and our in dinning room service food. It is, indeed, key for our team...More

Reviewed September 1, 2016 via mobile

Decided to stay here following reviews on Tripadvisor. The room was ok, the executive lounge a bit gloomy, however the choice of food was excellent. Service mixed. Jones at Concierge however was very helpful! Driver that took us to the terracotta warriors was very good....More

Thank poptrash1
Response from FredyPascalHauc, General Manager at Hilton Xi'anResponded September 1, 2016

Dear Guest, Thanks you for choosing to stay with us and sharing your comments on trip advisor, as well thank you for recognizing Jones and our driver and we glad you have enjoy our food selection. We are indeed located in a city center with...More

Reviewed August 29, 2016

Excellent one night stay. Hilton Diamond so upgraded into beautiful suite. Good location. Comfortable beds. Good bathroom amenities and shower pressure. Some staff spoke English.....which had been a problem in previous China hotels. Breakfast was good.......lots of choice.....just also lots of people. Clearly a favourite...More

1  Thank RJaga
Response from FredyPascalHauc, General Manager at Hilton Xi'anResponded August 30, 2016

Dear Diamond Guest, Thank you for being such loyal HHonor members and staying with us. We are glad you have enjoyed our hotel facility, breakfast and upgrade. Indeed not easy in secondary city to find good reliable team member with a good base of English...More

Reviewed August 28, 2016

We recently stayed at this hotel for 6 nights and all I can say is, "wow!" During our time at the Hilton Xi’an, my family experienced what is hands-down the best customer service I/we have ever experienced at any hotel. (As a point of reference,...More

Thank Sarah S
Response from FredyPascalHauc, General Manager at Hilton Xi'anResponded August 30, 2016

Dear Sarah S What a great pleasure to read your comments and I am so pleased and grateful for sharing your experience. We are so glad you have enjoy all the set up, food and attentiveness of our staff and experience the Hilton Xian warmth...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Room Service
Hotel Amenities
Meeting Rooms
Business Center with Internet Access
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Room Service
Airport Transportation
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
$106 - $173 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Xi'an
#2 Business Hotel in Xi'an
#3 Romantic Hotel in Xi'an
#7 Spa Hotel in Xi'an
#7 Luxury Hotel in Xi'an
#141 Best Value Hotel in Xi'an
Room types
Non-Smoking Rooms, Family Rooms, Suites, Smoking rooms available, Accessible rooms
Details
Price range
$106 - $173 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Xi'an
#2 Business Hotel in Xi'an
#3 Romantic Hotel in Xi'an
#7 Spa Hotel in Xi'an
#7 Luxury Hotel in Xi'an
#141 Best Value Hotel in Xi'an
Room types
Non-Smoking Rooms, Family Rooms, Suites, Smoking rooms available, Accessible rooms
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Traveler (783)
Room & Suite (208)
Dining (92)
Pool & Beach (8)
Business Center & Event Rooms (3)
Family and Play Areas (2)
Questions & Answers
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Chi001
June 25, 2017|
AnswerShow all 10 answers
Response from Jinn-Pyng K | Reviewed this property |
According to Baidu Map, from Xi'an Hilton to Xi'an West Station is about 6Km. The best way of Traveling is by taxi, about 15 to 20 CNY.
0
Votes
Google Translation
LnS2004
April 16, 2017|
Answer
Response from Fredy P | Property representative |
Hello, You could come out from Luggage/security area and goes to the arrival lobby to airport shuttle bus ticket office, Get a ticket for RMB 25.(less than $4) The stop was called( 陇海大酒店)where is close to our hotel then... More
4
Votes
LnS2004
April 16, 2017|
AnswerShow all 2 answers
Response from trishgio | Reviewed this property |
As taxi are quite cheap in China we went with this option. There is an designated taxi line and its always better to go with them as the prices are controlled. Sorry I don't even remember how much we paid for the taxi as it... More
2
Votes
Room Tips
"Ask for the suite"
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"don't go for a suite its not worth paying double"
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"If you want be 100% sure you have a quiet room, ask for a one facing the inner yard & lawn area in the..."
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"all rooms are recommended"
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