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Hilton Xi'an

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1,003 Reviews from our TripAdvisor Community

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Showing 851: English reviews
Cape Town, South Africa
Reviewed March 29, 2016

While Xi'an suffers from heavy pollution, the Hilton Hotel, is an oasis where service is of 5 star rating. On arrival we were upgraded to a suite, and being on the executive floor FREE drinks and snacks were available all day ... Rarely can service be this good and they deserve credit for opulence and quality, linked to being centrally...

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Helpful?
2Thank Keith B
FredyPascalHauc, General Manager at Hilton Xi'an, responded to this review

Dear Guest, How happy I am to read your comments, and thanks you for sharing your positive experience of Hilton Xi'an city center. We are so delighted you have fully enjoy and take advantage our facilities, service and find a relaxing environment to fit your trip. We hope your trip will bring you back to Xi'an, the team and I...

Ashkelon, Israel
Reviewed March 28, 2016

We spent 3 nights at the Xian Hilton hotel.The hotel design especiall the lobby beautiful . rooms and bedsare comfortable. staff are friendly .Location is great. breakfeast good. conference facilities good

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Helpful?
1Thank eli1949
FredyPascalHauc, General Manager at Hilton Xi'an, responded to this review

Dear Guest, I am so please to read your comments on Trip advisor and thanks you for sharing your feedback. I am glad to hear you had a excellent stay and enjoyed our hotel facility representing the traditional Tang dynasty, service, breakfast and hotel surrounding inside the city wall. Kind regards. Fredy Pascal Hauc

Boston, Massachusetts
Reviewed March 28, 2016

From the moment I entered the hotel, I was literally barraged with service. The bellhop insisted on carrying my luggage (which I reluctantly acquiesced to) and led to my room to have a look...before I even checked in. Once I agreed that I was happy with my room, I signed the check-in form and they ran my payment information on...

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Helpful?
2Thank Jason T
FredyPascalHauc, General Manager at Hilton Xi'an, responded to this review

Dear Guest, Thanks you very much to take the time to describe how greatly you felt about how hotel, team, services. I was so delighted and proud as GM to read your comments and of course shared this morning with the all team in our morning meeting. I just can tell those kind feedbacks have always a great and positive...

Shanghai, China
Reviewed March 26, 2016 via mobile

We spent 3 nights with a lot of sighseeing in Xian. The hotel is located near the city wall in the centre of Xian. The service is great, rooms are spacious and the pool and the breakfast were perfect. Travelling with kids, book the executive floor service, georgeous! We had a great time!

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Helpful?
2Thank missan01
FredyPascalHauc, General Manager at Hilton Xi'an, responded to this review

Dear Guest, Thank you for taking the time to leave your valuable comments. I am glad you enjoyed our services and facilities, I will make sure to share your feedback about our breakfast with the chef Jimmy. Warmest regards Fredy Pascal Hauc

Reviewed March 26, 2016

I stayed four nights - very friendly and helpful staff. The hotel is well placed in the city with lots of things near to it. I felt it was very good value for money. I would recommend anyone to stay here

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1Thank ianbZ9770GV
FredyPascalHauc, General Manager at Hilton Xi'an, responded to this review

Dear Guest Sincerely appreciate you took the time to leave your positive comments about Hilton Xian in this website, and thank you to recognize our team, as well recommending our hotel to our travelers in Xi'an. Kind regards Fredy Pascal Hauc

Perth, United Kingdom
Reviewed March 25, 2016

We stayed a couple of nights during a whistlestop tour of some of China's highlights, and the Hilton was chosen for us by our tour company. The hotel itself has the sort of glitziness you might associate with a higher end hotel in the Far East, the staff were lovely and the breakfast buffet was very good although it was...

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2Thank liz w
FredyPascalHauc, General Manager at Hilton Xi'an, responded to this review

Dear Guest, Thanks you for taking the time to drop your comments on trip advisor. I am please you had over all rated us positively and share your experience of luxury hotel from Hilton Xi'an and great surrounding to experience the traditional Xi'an. As well find our team lovely, helpful and breakfast buffet very good which I am sure the...

London, United Kingdom
Reviewed March 24, 2016

We stayed for 4 nights. The room and bathroom are spacious and beautiful. The concierge is very helpful and service is very good. The area where the hotel is located is interesting and has a lot of shops and local restaurants. There is an old town like area with many beautifully Tang buildings and beautiful architectures called yongxingfang which is...

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2Thank CelineBrussels
FredyPascalHauc, General Manager at Hilton Xi'an, responded to this review

Dear Guest, Thanks you to take the time and share such detail info to guide and help other traveler about our city, indeed the bell tower will be about 25 to 25 minutes walk through the main axe street and many near by attractions. Our limousine service offer, rather more expensive compare to a local company, ensure comfort, care, with...

Xi'an, China
Reviewed March 24, 2016

My family stayed at the Hilton Xi'an when we cam to visit the terracotta army. From the gorgeous lobby to the VIP welcome, the staff did not disappoint. They were by far the most pleasant, thrilled-to-see-us staff IU have ever had the pleasure of meeting at a Hilton. As a Diamond level member of their loyalty program, I and my...

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Helpful?
2Thank T Jeffrey L
FredyPascalHauc, General Manager at Hilton Xi'an, responded to this review

Dear Guest, What a privilege and so delighted to read your kind comments about our hotel and our team members. Your feedback will definitely boost the team moral and motivate keep them highly motivated to deliver great guest experience day in day out. From my team and myself huge THANK YOU. Warmest regards.

Alberta
Reviewed March 23, 2016

Stayed here for two nights, midway through a trip. The hotel...oh, man, the best! The concierge is incredibly helpful, and helped book a car service for us to go to the Terracotta Warriors museum on our day off. All of the staff really went out of their way to make you comfortable, which I so appreciated. Good laundry service, too....

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2Thank justmeAlberta
FredyPascalHauc, General Manager at Hilton Xi'an, responded to this review

Dear Guest, What the pleasure to read your comments and knowing our staff have set the stage for you to have an amazing memories and good time. Thanks you for your comments and your time to share, I will definitely forward your feedback to the entire team and especially the concierge team. Warm regards Fredy Pascal Hauc

Tokyo Prefecture, Japan
Reviewed March 23, 2016

I stayed here for 5 nights recently as part of a business trip. We were upgraded to the executive lounge access rooms. The rooms were very nice. Everything was well kept and they had my favourite outlet beside the bed so I can charge my phone overnight. The breakfast in the executive lounge was very nice and the staff very...

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Helpful?
2Thank Jeeei
FredyPascalHauc, General Manager at Hilton Xi'an, responded to this review

Dear Guest, Thanks you for taking the time and share your comment's, I am delighted you did enjoy our Executive lounge services and breakfast. indeed during the winter and high season our all day dining could be crowed due to high occupancy, but we are please to let you know we are opening in a few week our newly terrace...

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Room Service
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Meeting Rooms
  • Business Center with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Airport Transportation
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located in central Xi'an and surrounded by some of the city's most popular shopping areas, Hilton Xi'an is one of the quintessential hotels in Xi'an that is ideal for both business and leisure travellers. ... more   less 

Additional Information about Hilton Xi'an

Address: No.199 Dongxin Street, Xincheng District, Xi'an 710005, China
Location: China > Shaanxi > Xi'an
Price Range: $113 - $151 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Xi'an 5*
Number of rooms: 309
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Booking.com, Travelocity, HotelTravel.com, Ctrip TA, Hotels.com, Priceline, Cheap Tickets and Odigeo so you can book your Hilton Xi'an reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Xi`An Hotel Xi`An
Hilton Xi'An China/Shaanxi
Hotel Style:
#2 Business Hotel in Xi'an
#2 Family Hotel in Xi'an
#3 Romantic Hotel in Xi'an
#5 Spa Hotel in Xi'an
#5 Luxury Hotel in Xi'an
#33 Best Value Hotel in Xi'an
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Xi'an staff and other travelers.
18 questions
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Kuala Lumpur, Malaysia
Germantown, Wisconsin, United States
over a year ago

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Questions? Get answers from Hilton Xi'an staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We were on the 5th floor and it was well maintained.”
 of 5 bubbles rosalinad2014, 4 days ago | Read review
“Excellent service and very good rooms”
 of 5 bubbles RamkumarV, 1 week ago | Read review
“Choose an interior facing room if sensitive to noise.”
 of 5 bubbles LiangShanBo, 2 weeks ago | Read review
“An upgrade to the executive suites is worth the price”
 of 5 bubbles lundyslane, 3 weeks ago | Read review
“We found the suites and club access well worth the extra cost.”
 of 5 bubbles MargaretS351, Oct 30, 2016 | Read review
5 of 5
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