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Hilton Xi'an

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#6 of 2,532 Hotels in Xi'an
Certificate of Excellence
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1 room 2 adults 0 children
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1,051 Reviews from our TripAdvisor Community

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Showing 880: English reviews
Beekbergen, The Netherlands
Reviewed August 14, 2016

This is what you expect from a Hilton hotel. Top quality rooms and service. Very good breakfast buffet. Staff speaks English very well and is very helpful in arranging taxis (and taking care you don't get ripped off), providing city maps and good suggestions which place to visit when.

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Helpful?
Thank guussurtel2016
FredyPascalHauc, General Manager at Hilton Xi'an, responded to this review

Dear Guest, I am so please to read your kind and positive comments, THANK YOU. We are please you had such great stay en been well taking care of, enjoyed our food buffet and breakfast as well our service and facilities. Once again thanks you for staying with us and sharing your positive feedbacks. Warm regards. Fredy Pascal Hauc

Stourbridge
Reviewed August 11, 2016 via mobile

Really imposing and impressive public areas, an excellent restaurant and breakfast buffet. Well appointed and fully equipped rooms. We didn't take advantage of the opportunity to watch TV in the bath through the glass bathroom wall (??!!) but surely some guests will! Thankfully there was a blind!

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Helpful?
Thank Dale W
FredyPascalHauc, General Manager at Hilton Xi'an, responded to this review

Dear Guest, Thank you for sharing your comments and staying with us. We are so please you have enjoyed our restaurant and breakfast as well our rooms. I am a bit surprised to read your blind was not down or missing on the bathroom window, as it should be in every rooms an electric blind coming down by just activating...

Austin, Texas
Reviewed August 11, 2016

I enjoyed my recent stay at the Hiton in Xi'an. Food and lobby were awesome. Location of hotel is not ideal, with respect to western culture. Other than a nearby Pizza Hut and McDonald's, there is no western food nearby. Not close to metro station, but taxis seemed easy to get. Thought digital check-in was useless, and found one pillow...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank rockitman88
FredyPascalHauc, General Manager at Hilton Xi'an, responded to this review

Dear Guest, Thank you for staying with us and sharing your experience, We are pleased you have enjoyed your stay and our restaurants. Indeed,been French myself and living in Xi'an it is not easy to find a good westerner anywhere in our historical city, here again that's probably one of the charm of coming to this very traditional city and...

Haikou, China
Reviewed August 10, 2016

great location with hospital service. the waitress in the executive lounge is very nice and cute and happy hour is very good, and also provide the diamond member with abandant fruit and snacks in the room. Best choice.

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Helpful?
Thank kimi21519
FredyPascalHauc, General Manager at Hilton Xi'an, responded to this review

Dear HHonor member. Thank you for your loyalty and visiting us at the Hilton Xian, I am please the team has recognized and taking care of you as it should be to our Hilton Members. We indeed happy to see you have enjoy our lounge service and defferent amenites and rated us as one of the top hotel. Once again,...

London
Reviewed August 10, 2016

Very good hotel, modern and very central to the city. Close to major inner city wall locations. Breakfast buffet on ground floor was extensive and well catered. Rooms ok but not too spacious. Gold Floor had a very good lounge with good food and drink selection. Staff were good and arranged maps, taxis, etc.

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Helpful?
Thank NRH_LON
FredyPascalHauc, General Manager at Hilton Xi'an, responded to this review

Dear Guest, Thank you for sharing your experience and staying with us. We are delighted you had enjoyed our hotel facilities in the city center and heart of our historical city... Thank you to highlited the good service of our team and restaurants/Lounge. Once again Thank you. Fredy Pascal Hauc

Nottinghamshire, United Kingdom
Reviewed August 7, 2016 via mobile

Visited this hotel on Viking tour of China warmly greeted on arrival with a drink the room was superb bath tub walking shower tea coffee facilities all you could want good swimming pool nice buffet breakfast and dinner drinks included lobby tastefully decorated hotel 15 minutes walk from city wall

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Helpful?
2Thank John M
FredyPascalHauc, General Manager at Hilton Xi'an, responded to this review

Dear Viking guest, Thank you for sharing you experience during your China tour, The team and I are delighted you had enjoyed our hotel facilities and founf our Tang dynasty arts/décor to your taste and restaurant/lounge as well we are very proud you have rate us as top hotel. Once again thank you. Warm regards. Fredy Pascal Hauc

Sandbach, United Kingdom
Reviewed August 6, 2016

Good standard of hotel with excellent service and choice. Excellent standard . The only negative is that a lot of the staff do not speak English. That said you can always get by and they do try to understand

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank daveturnkey
FredyPascalHauc, General Manager at Hilton Xi'an, responded to this review

Dear Guest, Thank you for staying with us and sharing your kind commnents, We are happy you have enjoy our service and hotel beside some language barrier which we trying hard to improved our young and newly team members which are always eager to gain experience and par fair they language skill by interacting more and more with foreigners... Once...

London, Canada
Reviewed August 5, 2016

Very clean large rooms, but somewhat worn in areas. The hotel staff did not speak much English, but tried to be helpful. The buffet breakfast was a disappointment. The hotel location is good - lots of pedestrian streets and shopping close by.

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Helpful?
Thank 222fit
FredyPascalHauc, General Manager at Hilton Xi'an, responded to this review

Dear guest, Thank you for staying with us and sharing your comments on this site, we are pleased you have enjoyed the hotel and found our room up to your standards and surrounding of the hotel, as well our staff being helpful beside some language issue. We apologize you did not found the buffet breakfast as you wished and do...

Reviewed August 5, 2016 via mobile

Great position, situated within the city walls, 5 minutes walk to see the walls which are illuminated at night - not to be missed! Lovely room, although not much of a view. Great service, friendly staff and excellent food, both dinner & breakfast lots of choice and this hotel caters for westerners. I was a little disappointed in the swimming...

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Helpful?
Thank Jill W
FredyPascalHauc, General Manager at Hilton Xi'an, responded to this review

Dear Guest, Thank you for you feedback and sharing your overall positive feedback, We are glad and delighted you had a great stay among us and enjoyed our facitilty, services and restaurant. Once again thank you. Warm regards Fredy Pascal Hauc.

Estero, Florida
Reviewed August 5, 2016

This was among 12 hotels we stayed in over 30 days in China. We would rank it fourth best: Good location near the old city (we actually had a great evening walk from the West gate through town to the hotel). Good quality rooms. Excellent breakfast that offered the usual Asian variety plus a strong selection for westerners and, best...

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Helpful?
Thank Meemschirk
FredyPascalHauc, General Manager at Hilton Xi'an, responded to this review

Dear Guest, Thank you for having stayed with us and made on your one of your top list of your 12 hotels in China. We are delighted you have enjoyed your hotel and restaurant food and breakfast as well the surrounding area. Deeply appreciate. Warmest regards. Fredy Pascal Hauc

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Room Service
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Meeting Rooms
  • Business Center with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Airport Transportation
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located in central Xi'an and surrounded by some of the city's most popular shopping areas, Hilton Xi'an is one of the quintessential hotels in Xi'an that is ideal for both business and leisure travellers. ... more   less 

Additional Information about Hilton Xi'an

Address: No.199 Dongxin Street, Xincheng District, Xi'an 710005, China
Location: China > Shaanxi > Xi'an
Price Range: $97 - $166 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Xi'an 5*
Number of rooms: 309
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Hilton EMEA, Ctrip TA, Priceline, Agoda and Cheap Tickets so you can book your Hilton Xi'an reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Xi`An Hotel Xi`An
Hilton Xi'An China/Shaanxi
Hotel Style:
#2 Business Hotel in Xi'an
#2 Family Hotel in Xi'an
#3 Romantic Hotel in Xi'an
#6 Luxury Hotel in Xi'an
#6 Spa Hotel in Xi'an
#37 Best Value Hotel in Xi'an
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Xi'an staff and other travelers.
19 questions
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Kuala Lumpur, Malaysia
Germantown, Wisconsin, United States
over a year ago

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Questions? Get answers from Hilton Xi'an staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“central, luxury”
 of 5 bubbles Dallym, 2 weeks ago | Read review
“Rooms facing inwards on the higher floors have a view of a small courtyard garden.”
 of 5 bubbles leehZ8751IL, Feb 15, 2017 | Read review
“Presidential Suite of course”
 of 5 bubbles trencherman_10, Feb 3, 2017 | Read review
“We had a standard King size room which was the usual Hilton offer. We didn't try the pool, bar area a little dull.”
 of 5 bubbles hamishclifton, Dec 27, 2016 | Read review
“When checking in, ask for a room on a high floor so you can get a good view of that part of the city.”
 of 5 bubbles J4654DTcraigh, Dec 13, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question