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Hilton Xi'an

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949 Reviews from our TripAdvisor Community

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Showing 806: English reviews
Sussex
Level Contributor
30 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed yesterday NEW

This hotel in Xian has the most wonderful lobby. Our room was very comfortable and had an amazing bathroom. Instead of a wall it had a window into the bedroom. Luckily it had an electric blind for privacy. The breakfast had everything you might want to eat and there were quieter rooms to eat just outside of the main breakfast... More 

Helpful?
Thank eimi48
Level Contributor
37 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

We stayed for 2 nights at the Hilton Xian and really enjoyed our time in the city. Check in was quick and easy. Upon arrival, we were met at the entrance and our bags were immediately collected. The receptionist was very friendly and immediately upgraded us to the executive floor when we showed our hilton honors card. We also got... More 

Helpful?
Thank Book W
FredyPascalHauc, General Manager at Hilton Xi'an, responded to this review

Dear Guest and HHonor member Thank you for sharing your kind comments and staying with us. We are delighted you have enjoyed our hotel surrounding, room, services, breakfast and finding our team friendliness up to your expectation. We are pleased as well you have been upgrade and recognize for your loyalty taking advantage of your benefits. We definitely would love... More 

Paphos, Cyprus
Level Contributor
37 reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The hotel itself is lovely - lobby beautiful, rooms very nice and lounge bar very comfortable. However, we had several issues with the service - our room would not lock and it was not dealt with very quickly or efficiently. The restaurant was packed for breakfast and on several occasions things were missing and we could not get any where... More 

Helpful?
Thank Armou-Jools
FredyPascalHauc, General Manager at Hilton Xi'an, responded to this review

Dear Guest, Thank you for staying with us and sharing your comments on this site, We hare pleased you have enjoyed your room and appreciate our welcoming lobby making up for some issue you had with your restaurant services. After further investigation, Helen logged on that day the issue you had when you ask for the Gorgonzola cheese which was... More 

Ruskin, Florida
Level Contributor
285 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Impressive lobby and very nice rooms. The bathroom amenities were high end and the tub relaxing. Room was very clean and furnished with bottled water daily. Room was nice and dark and couldn't hear other guests, which is a plus. The breakfast buffet was very nice, with a variety of foods and eggs cooked to order. Who knew that in... More 

Helpful?
Thank Beth E
FredyPascalHauc, General Manager at Hilton Xi'an, responded to this review

Dear Guest, Thank you for you great and positive feedback, we are so pleased to read you have enjoyed our hotel amenities, room, breakfast and indeed our chocolate croissant.. It is part of our customize and flexible service to accommodate most guest request we can to ensure guest experience, such as your early departure of your group, we completely understand... More 

Newark, Delaware
Level Contributor
117 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 1 week ago

Very fine hotel with big courtyard and amazing lobby with beautiful artifacts. This hotel has very polite, efficient English speaking staff. Very satisfing breakfast. They upgraded our group of 5 couples and went out of way to make us happy by fulfilling all the requests we made. True 5 star hotel !!!!

Helpful?
Thank Bharat P
FredyPascalHauc, General Manager at Hilton Xi'an, responded to this review

Dear Guest, Thank you for sharing you experience and staying with us at the Hilton Xian. I am extremely happy and pleased you have enjoyed our hotel decoration, Artwork and mostly our team member has displayed to your group the true Hilton Xian experience with any of your request. Once agin Thnak you and we hope to see you again... More 

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This place is great. We have just returned from travelling around China and wish we could have stayed in this hotel for the entire visit. I would suggest that the top management at Hilton send all their staff to this hotel to see how hotels should be run. We like staying at the Hilton anyway, but after we had checked... More 

Helpful?
Thank Stephen P
FredyPascalHauc, General Manager at Hilton Xi'an, responded to this review

Dear Stephen, I am overwhelmed and extremely proud as GM of Hilton Xi'an to read your kind words and sharing your fantastic experience among us. We are so glad you have enjoyed our hotel and feel like home as well enjoy the upgrade to our lounge.. Once again THANK YOU and I will make sure to share your great feedback... More 

Shanghai, China
Level Contributor
6 reviews
6 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

I HIGHLY RECOMMEND THIS HILTON IF EXPLORING XI'AN My family chose Hilton Xi'an as our home base to explore this historical city, and as Gold tier member, we were able to be upgraded to the executive room. The staff on executive floor (Eva, Snow, Vicky, Riven) were very helpful in taking care of all of our needs. They invited us... More 

Helpful?
Thank wsc1021
FredyPascalHauc, General Manager at Hilton Xi'an, responded to this review

Dear Guest and Hhonor member, Once again, and I can not thank you enough for you kind words and feedback. As a GM I am very happy and proud to read your kind comments and mostly thank you to recognize our Executive lounge team which indeed are doing a fantastic job taking care of our Hhonor and other value guests,... More 

New York City, New York
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

When we arrived around midnight with my wife and 8 year old daughter, I was slightly disappointed that there were no door staffs to assist with baggage or to operate the doors. Something I have become doubt to a Hilton 5* property. However upon entering the lobby, the staffs were very friendly and informed us that as a Hilton Gold... More 

Helpful?
Thank Worldtraveler_vmc
FredyPascalHauc, General Manager at Hilton Xi'an, responded to this review

Dear Guest and HHonor member Thank you for staying with us and sharing your experience, I am extremely happy our team have recognize you, value your loyalty and you have enjoyed the upgrade. I will make sure our team will recognize Cici and Maria, which indeed are a great asset to us and we are lucky to have them to... More 

Shanghai, China
Level Contributor
183 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This hotel is great. So comfortable, clean and spacious . The staff are very helpful and efficient and try to make you feel welcome . The food in the restaurant for dinner and breakfast is good quality and tasty . A Really nice place to stay if you come to Xi'an for business or tourism. I stay in many Hiltons... More 

Helpful?
Thank Jaime G
FredyPascalHauc, General Manager at Hilton Xi'an, responded to this review

Dear Jaime G. Thank you for sharing your positive comments about our hotel. We are delighted you had such great stay enjoying our room comfort, amenities, team member service and been helpful and restaurants breakfast. I will be proud and happy to share tomorrow morning with the entire team your feedback which I am sure will boost their morale. Once... More 

Minneapolis, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was a return trip to the Hilton Xian. It is a great location and a great staff. The staff is there to help in any situation and if you need a taxi they give good instructions to the driver to make the trip go smoothly. They also provide excellent instructions/directions for use of any bus or other transportation. We... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Dennis P
FredyPascalHauc, General Manager at Hilton Xi'an, responded to this review

Dear Guest, Thank you for staying with us again and for your loyalty, we are pleased to read once aging your positive comments about our location and our team members. Once again, thank you. Fredy Pascal Hauc. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Room Service
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Meeting Rooms
  • Business Center with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Located in central Xi'an and surrounded by some of the city's most popular shopping areas, Hilton Xi'an is one of the quintessential hotels in Xi'an that is ideal for both business and leisure travellers. ... more   less 

Additional Information about Hilton Xi'an

Address: NO. 199 Dongxin Street, Xi'an 710005, China
Location: China > Shaanxi > Xi'an
Price Range: $132 - $257 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Xi'an 5*
Number of rooms: 309
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Booking.com, Expedia, Hotels.com, Priceline, Agoda, TripOnline SA, Odigeo, HotelTravel.com, Hotwire, Cheap Tickets, Ctrip TA and Travelocity so you can book your Hilton Xi'an reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Xi`An Hotel Xi`An
Hilton Xi'An China/Shaanxi
Hotel Style:
#2 Business Hotel in Xi'an
#2 Family Hotel in Xi'an
#3 Romantic Hotel in Xi'an
#5 Luxury Hotel in Xi'an
#5 Spa Hotel in Xi'an
#46 Best Value Hotel in Xi'an
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