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Hilton Xi'an

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#6 of 2,523 Hotels in Xi'an
Certificate of Excellence
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1 room 2 adults 0 children
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1,038 Reviews from our TripAdvisor Community

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Showing 874: English reviews
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Perth, Australia
Reviewed 4 days ago NEW

Was in Xi'an for business, every aspect of my stay was first rate-from check-in to check-out, and every point in between. Gorgeous room, amenities, staff super helpful and convenient location - what more can I say?

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Deborah D
Fredy P, General Manager at Hilton Xi'an, responded to this review

Dear Guest, Thank you for staying with us and for your great comments on this site about our Hilton Xi'an. We are so pleased to read your kind and positive feedback about our experience with out front office team, our room, location and most important the helpfulness of our team. I will make sure to read your comments to the...

Auckland Region, New Zealand
HOTEL’S FAVORITE REVIEW
Reviewed November 22, 2016 via mobile

The perfection started the moment I walked in I joined the Hilton honours program just a few days before I stayed , I then checked in online with the App the day I was arriving , chose my room ! so when I arrived and gave my name they instantly helped me to My room with bags and did what...

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Helpful?
1Thank techman33
About Hotel's Favorite Review
Fredy P, General Manager at Hilton Xi'an, responded to this review

Dear techman33, We are so please to know you had a great stay in our Hilton Xian and happy as well to read you had enjoyed our facilities restaurant , and our team member and especially Kenny and Mickey have show you the warm of our hospitality. Once again thank you for taking the time to share you positive feedback....

Frankfurt, Germany
Reviewed 1 week ago

The hotel meets the expectations one has of a five star Hilton. Very attentive staff, very clean, no smell (as many hotels in china have a problem with this). Location is also central and convenient. 1 point minus for the terrible restaurant. I do not recommend the breakfast unless you are ok to pay a premium for dried up food...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Em and Phil K
Fredy P, General Manager at Hilton Xi'an, responded to this review

Dear Phil K Thank you for your recent 4 star Tripadvisor review and staying with us. We are pleased to hear you enjoyed your stay overall and see our hotel as fantastic one. I am sorry to hear you were displeased with our breakfast offerings. I have shared your feedback with our Executive chef so we may look into your...

Qingdao, China
Reviewed 1 week ago via mobile

Hotel is located within the city walls and 20 minutes walking gets you to most places of interest down town. New building, large and comfortable rooms, great service. Will stay again on a next trip for sure.

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Helpful?
Thank pietchina
Fredy P, General Manager at Hilton Xi'an, responded to this review

Dear pietchina Thank you very much for your review about the Hilton Xi’an It is great to read that you enjoyed our location close by of most of the site of interest within the city wall of our Historical city, our room lay out and most important our service We like to thank you once again, dear pietchina and are...

Golmud, China
Reviewed 1 week ago via mobile

Another Hilton Hotel coming highly recommended for the quality of the hotel, the wonderful staff and the great location within the walls of the old city. From the moment we stepped into this hotel the staff were so very helpful and focussed on serving the client. The front desk lady actually brought us to our suite to finish the registration....

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Helpful?
Thank trishgio
Reviewed 1 week ago

We took my in-laws to Xi'an for a short break as my father-in-law has been largely home bound since an accident. As a result we wanted a hotel with better than average facilities and a little more service than a cheaper hotel so we tried the Hilton. As it turns out we were not only pleased that they matched expectations...

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Helpful?
Thank Lee H
ROMA, Italy
Reviewed 2 weeks ago

Thanks for their strongly passion to the guest like me. I wanna give the food map recommodation to all of the people come here. The resturant named"郑家包子"&"老陈家烩菜"just near Hilton Xi'an. Enjoy. See you soon.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank xiaoyueb
Fredy P, General Manager at Hilton Xi'an, responded to this review

Dear xiaoyueb Thank you very much for taking the time to review the Hilton Xi’An on Trip Advisor and adding some recommendation for our travelers and guests Thank you for complimenting the team, especially mentioning our passion toward our guests, which is indeed the key to provide the warmth of hospitality as our founder Hilton Conrad has envision it. Dear...

atlanta,georgia
Reviewed 2 weeks ago

Very good location, beautiful lobby, very large breakfast buffet and spacious room. Very good value.Stayed on 8th floor which had the Executive Lounge, providing light food and drinks. A little expensive but worth the value.

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Helpful?
Thank jola43
Fredy P, General Manager at Hilton Xi'an, responded to this review

Dear jola43 Thank you very much for your review on Trip Advisor, following your recent stay at the Hilton Xi’An We are delighted to read your nice comments and so pleased you have enjoyed our location, our Tang dynasty decoration as well our breakfast combination from local specialty and westerner. It sounds like you made the best out of the...

San Jose
Reviewed 3 weeks ago

This was a beautiful hotel tucked back against the inside of the wall in Xian. More of a residential area then tourist area, it was a taxi ride away from most of what we wanted to see. Even though close to the wall, it wasn't accessible from here.

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Helpful?
Thank sasseren
Fredy P, General Manager at Hilton Xi'an, responded to this review

Dear sasseren Thank you for staying with us and sharing you feedback... We are delighted your have enjoyed our hotel located within the City wall, the Muslim street is only 20 minutes straight walk from our hotel and city center where the bell tower is located as well. Indeed a quick easy to grab taxi will be no more that...

Leeds, United Kingdom
Reviewed 3 weeks ago

We had booked two rooms for a family reunion and my parents arrived and checked in to the Hilton. They were waiting for my sister and I to arrive to celebrate my father's birthday but we had difficulty with Chinese visas and could not travel to mainland China. The team at Xi'an Hilton were wonderful and while they could not...

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Helpful?
1Thank trencherman_10
Fredy P, General Manager at Hilton Xi'an, responded to this review

Dear trencherman_10 Thank you very much for taking the time to review the Hilton Xi’An on Trip Advisor and relating your beautiful experience. It was indeed a pleasure to meet your parent at the Executive lounge a few weeks ago, sing and wish to your father a happy birthday. When my team relate the issue of your travel and the...

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Room Service
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Meeting Rooms
  • Business Center with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Airport Transportation
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located in central Xi'an and surrounded by some of the city's most popular shopping areas, Hilton Xi'an is one of the quintessential hotels in Xi'an that is ideal for both business and leisure travellers. ... more   less 

Additional Information about Hilton Xi'an

Address: No.199 Dongxin Street, Xincheng District, Xi'an 710005, China
Location: China > Shaanxi > Xi'an
Price Range: $96 - $154 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Xi'an 5*
Number of rooms: 309
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Booking.com, Hotels.com, Expedia, Cheap Tickets, Agoda, Ctrip TA and Priceline so you can book your Hilton Xi'an reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Xi`An Hotel Xi`An
Hilton Xi'An China/Shaanxi
Hotel Style:
#2 Family Hotel in Xi'an
#2 Business Hotel in Xi'an
#3 Romantic Hotel in Xi'an
#6 Luxury Hotel in Xi'an
#6 Spa Hotel in Xi'an
#33 Best Value Hotel in Xi'an
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Xi'an staff and other travelers.
18 questions
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Kuala Lumpur, Malaysia
Germantown, Wisconsin, United States
over a year ago

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Questions? Get answers from Hilton Xi'an staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms facing inwards on the higher floors have a view of a small courtyard garden.”
 of 5 bubbles leehZ8751IL, 1 week ago | Read review
“Presidential Suite of course”
 of 5 bubbles trencherman_10, 3 weeks ago | Read review
“We had a standard King size room which was the usual Hilton offer. We didn't try the pool, bar area a little dull.”
 of 5 bubbles hamishclifton, Dec 27, 2016 | Read review
“When checking in, ask for a room on a high floor so you can get a good view of that part of the city.”
 of 5 bubbles J4654DTcraigh, Dec 13, 2016 | Read review
“We were on the 5th floor and it was well maintained.”
 of 5 bubbles rosalinad2014, Dec 4, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question