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Sheraton Xi'an North City Hotel

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Traveler (487)
Room & Suite (186)
Dining (23)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
The swimming pool (5F) has been closed temporarily due to the maintenance(From July 16th to 20th 2018) . We do apologize for any inconvenience.
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Property amenities
Free High Speed Internet (WiFi)
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Bar/Lounge
Spa
Airport Transportation
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Public Wifi
Wheelchair access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Quiet
Business
HOTEL CLASS
Hotel links
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Hotel deals
1,369Reviews
606Photos
15Q+A
52Room tips
Traveler rating
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  • 13
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Popular mentions
Quick pluses: Stayed in a suite, and it was very nice! Large rooms, great amenities, and away from the noise of the Main Street below. Located conveniently next to a metro station, three stops away from the bell tower, drum tower, and Muslim Street. I highly recommend visiting
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Response from AbeX2, Manager at Sheraton Xi'an North City Hotel
Responded 2 weeks ago
Dear guest, Thank you for choosing Sheraton Xian North City Hotel. We are appreciate that takes your time to share the experiences with us. We have shared your feedback with the relevant department timely and our Management team have formulated the corresponding improvement plan. Sincerely, we are looking forward to seeing you again. Rita Wang General Manager
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This hotel is wonderful. Haviing been ugraded as a Marriott Platinun Premier to Club level I enjoyed a perfect room , I received perfect service both at club lounge and Concierge . Enjoyed delicious food. It ialso has an excellent location next door to the subway. It was a
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Response from AbeX2, Manager at Sheraton Xi'an North City Hotel
Responded 4 weeks ago
Dear guest, Thank you for choosing Sheraton Xian North City Hotel. We are appreciate that takes your time to share the experiences with us. We have shared your feedback with the relevant department timely and our Management team have formulated the corresponding improvement plan. Sincerely, we are looking forward to seeing you again. Rita Wang General Manager
Read more
This hotel services tour groups from around the world. I felt like I was attending a United Nations event. Majority of the guests appeared to be in tour groups which translated to flows of mobs during the rush hours. Hotel is very conveniently located near a subway stop,
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Response from AbeX2, Manager at Sheraton Xi'an North City Hotel
Responded Jan 1, 2019
Dear guest, Thank you for choosing Sheraton Xian North City Hotel. We are appreciate that takes your time to share the experiences with us. We have shared your feedback with the relevant department timely and our Management team have formulated the corresponding improvement plan. Sincerely, we are looking forward to seeing you again. Rita Wang General Manager
Read more
The room was clean and comfortable. The pool has been closed for some months for renovation but didn't particularly bother us. Breakfast was plentiful and with a good variety. Wander left out of the hotel for some shops and local eating places. We stayed with a tour group so
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Response from AbeX2, Manager at Sheraton Xi'an North City Hotel
Responded Jan 1, 2019
Dear guest, Thank you for choosing Sheraton Xian North City Hotel. We are appreciate that takes your time to share the experiences with us. We have shared your feedback with the relevant department timely and our Management team have formulated the corresponding improvement plan. Sincerely, we are looking forward to seeing you again. Rita Wang General Manager
Read more
One of the best hotel in Xi'an city! Great hospitality and services! I enjoyed my recent stay there thoroughly and certainly looking forward to go back there again! Kudos to all the wonderful staffs who have shown professionalism in their work with a human touch! My special
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Response from AbeX2, Manager at Sheraton Xi'an North City Hotel
Responded Jan 1, 2019
Dear guest, Thank you for choosing Sheraton Xian North City Hotel. We are appreciate that takes your time to share the experiences with us. We have shared your feedback with the relevant department timely and our Management team have formulated the corresponding improvement plan. Sincerely, we are looking forward to seeing you again. Rita Wang General Manager
Read more
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12345638
Why don’t you call hotel directly? Even if you book through SPG, calling the hotel directly allows you to clarify bed configuration, particular room number (based on availability obviously). Their English though not perfect is surprisingly adequate.
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I have no idea if the kids stay free but the rooms are huge and asking for a 2 bed room should be plenty big enough.
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123
"We had a higher floor and it was very quiet"
"Best five star hotel to stay if you are interested in local people’s daily life"
"Any room is great"
"I always request hotel room without facing the main road to have an extremely quiet room for peaceful sleeping at night."
"High up for the view"
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12345611
PRICE RANGE
$73 - $127 (Based on Average Rates for a Standard Room)
LOCATION
ChinaShaanxiXi'an
NUMBER OF ROOMS
487
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