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Holiday Inn Xi'an Greenland Century City, an IHG hotel

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No.5 Jinye Road, Hi-Tech Zone, Xi'an 710065 China
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (667)
Dining (137)
Room & Suite (101)
What is Travelers’ Choice?
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What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Xi'an Greenland Century City, an IHG hotel
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#21 of 2,831 hotels in Xi'an
Location
Cleanliness
Service
Value
Travelers' Choice
Holiday Inn Xi’an Greenland Century City set in the ancient capital —Xi’an, home to dynasties and their treasures. Hotel located in the heart of new CBD of Xi’an High-Tech Industries Development Zone. And it is the home away from home for the achievers whether on business or attending meetings by offering excellent value with genuine care and real appreciation. As well as featuring BOOMI a cute character offers you a parent-child theme rooms, fun family activity and special events. 381 con temporarily designed guestrooms features broadband, IDD and DDD, flat-screen TV with satellite channels, massage shower head, iPod stereo clock, and safe for laptop and separate Work & Sleep zone design especially for all the guests.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Kids pool
Airport transportation
Paid public parking on-site
Parking garage
Wifi
Indoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Wine / champagne
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Concierge
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Room service
Minibar
Cable / satellite TV
Walk-in shower
Safe
Sofa
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Quiet
Languages Spoken
Chinese, Korean
495Reviews2Q+A14Room tips
Traveler rating
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Nis62 wrote a review Sep 2019
Shoham, Israel202 contributions158 helpful votes
Stayed there at the past and this time I got upgraded to a nice suite which was more comfortable. The hotel is located quite out of city center close to business area.. room was big and spacious but could use some remodeling. Almost all staff’s English was not as expected from an hotel which is located at a business area. Most disappointing was the fact that there was no English speaking person at breakfast so I could not get any information about vegetarian options and pretty much had to only take what seemed to be surely vegetarian.
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Date of stay: September 2019Trip type: Traveled on business
2 Helpful votes
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Clive W wrote a review Sep 2019
Orpington1680 contributions408 helpful votes
+1
This was the first time I had stayed in this hotel for about 3 years, the previous few times I visited Xi’an I was put in the ZTE hotel which is nearby. There have been some changes which have improved the customer experience but might have driven some people away. I arrived with my hosts at about 0800 on a Monday morning and could get into my room immediately. I was in room 901 which was at one end and fairly quiet. The room comprised a large bed, easy chair, desk, TV, coffee/tea making facilities, mini-bar and safe. There was also an iron and ironing board which I like about this hotel. Particularly in this case because I stayed here 11 nights. Unlike previous stays at this hotel, I did not have a bath. Instead there was a large shower, always with plenty of hot water. Toiletries included body lotion, shower gel, conditioner and shampoo. A hair dryer was provided. Lighting in the room was generally good, both in bed and in the chair. TV channels included CNN. Wifi worked well. Breakfast was served on the first floor and was always open by 0630. Usually there were over 10 people at this time and the food was always ready. There was a good choice of western and Chinese food. Always plenty of fresh fruit, yoghurt, cooked food, pastries and bread. Coffee, tea and juices were also available. Unlike last time I stayed here, there is no buffet at lunchtime. In fact sometimes the restaurant used for breakfast is closed at lunchtimes to hotel residents because it has a booking. This is a little unfair to the residents. This happened to me on three occasions (I gave up trying after the 3rd) and I had the choices of room service, use the restaurant on the 3rd floor, or starve! The evening buffet is where the food has improved significantly. In addition to the Tsingato beer that was available in the past, there is also red and white wine. There are lots of seafood available, and both hot and cold foods, including pizza. One criticism I had was the food in the hot dishes was not very hot. The policy of leaving the lids open did not help. Fresh fruit and cakes were also available. The cost of the buffet is 158RMB to hotel residents (210RMB, I believe, to non-residents). This is rather expensive because there are many nearby restaurants serving cheaper food. The hotel has a swimming pool and gym, though I did not use either. The room was serviced well each day. The lady who cleaned my room was particularly good because she seemed to look out for my leaving the room and cleaned it very soon afterwards because she knew I always returned at lunchtime. Not everybody in the hotel could speak any English but I had no problem, even though I speak no Chinese. The staff were always polite and eager to please. I think they have been very well-trained. Although there is building work taking place nearby on a new metro line, this did not really trouble me. The hotel provided ear plugs just in case. I highly recommend this hotel and would happily stay there again if in the area.
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Date of stay: September 2019
Location
Service
Sleep Quality
Trip type: Traveled on business
1 Helpful vote
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Benny K wrote a review Aug 2019
56 contributions25 helpful votes
Stayed for a night. The room is modern with all amenities that you expect from IHG hotels. Yet i expected that the front desk people will know a bit english. Breakfast was good and tastey. The hotel is located in the business zone of the city and it is close to some good Korean food resturantes. It is about 8 miles from the old city an an hour ride to the Taracotta site
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Date of stay: August 2019Trip type: Traveled on business
1 Helpful vote
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Response from holidayinnlg, Guest Relations Manager at Holiday Inn Xi'an Greenland Century City, an IHG hotel
Responded Aug 7, 2019
Dear guests, Thank you for your continued support to intercontinental hotels and taking time to share your comments regarding your experience with us. Our hospitality and care towards our guests are from the heart and we are truly humbled that you appreciated it. We will strengthen the staff's English training, and hope to serve you better in the future. At the same time, we also see your score, we will take this as an encouragement, continue to work hard, when you come again, to provide 5 stars of good service. We look forward to seeing you again.    Best Regards Marcom
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Nis62 wrote a review Dec 2018
Shoham, Israel202 contributions158 helpful votes
I visited this hotel few years ago and remembered it as a very nice hotel with nice rooms so I reserved it again. This time I didng enjoy my stay so much, as the room was not as expected.. room was quite large but bathroom was really dissaponting, looked a bit outdated and the water flow at the shower was really terrible. Breakfast didn’t offer too many western opportunities, at least not to my taste.
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Date of stay: November 2018Trip type: Traveled on business
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Response from holidayinnlg, Public Relations Manager at Holiday Inn Xi'an Greenland Century City, an IHG hotel
Responded Dec 2, 2018
Dear Guests, Thank you very much for taking your time sharing the experiences of your recent stay at our property. I am sorry to learn that the Holiday Inn Xi’an Greenland Century City team was not able to meet your expectations completely. We have taken the investigation for the bath room issues, which have already, adjust. Please rest assured that your comments will be shared with the all the staff to ensure our clients are experiencing truly outstanding service that you can expect from an IHG property. As for your mention for the breakfast, we have already make a notice, and for now we offer a lot Xi’an local food, while the chef will make some adjustment with western fod,once you come again we will prepare the humidifier in your room duo to the dry climate in Xi’an We sincerely hope to have a chance to welcome you back and restore your confidence in us. Best regards Marcom Manager
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vivek0210 wrote a review Oct 2018
Bengaluru, India2090 contributions141 helpful votes
+1
The hotel is centrally located in the middle of the industrial centre of xian. The hotel is a 30 min drive from airport and costs RMB 135 + RMB 20 for toll. The reception was staffed w just 1 person who does not know english. The hotel has a business centre, swimming pool, gym and all one want from a business hotel. Rooms are large and comfortable. Bathrooms are minimalistic. Very clean and neat. The hot water is just right. Hotel has a wonderful breakfast and dinner spread.
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Date of stay: October 2018Trip type: Traveled on business
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Response from holidayinnlg, Public Relations Manager at Holiday Inn Xi'an Greenland Century City, an IHG hotel
Responded Oct 31, 2018
Dear vivek0210, Thank you for taking time to share your experience with us here. We are glad to hear that you have enjoyed your overall stay with us. It is also wonderful to hear that our breakfast and dinner make you happy as your review “wonderful”. Our hospitality and care towards our guests are from the heart and we are truly humbled that you appreciated it. And Please accept my apologies for the inconveniences caused through the staff lack of English skil, and we have already make a training plan and re-arrange the shift at the peak time. Thank you for your recommendation and we look forward to welcome you back in the near future! Best Regards Marcom
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PRICE RANGE
$67 - $91 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
西安绿地假日酒店, holiday inn xi`an greenland century city hotel xi`an
LOCATION
ChinaShaanxiXi'anYanta District / Development Zone
NUMBER OF ROOMS
381
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Frequently Asked Questions about Holiday Inn Xi'an Greenland Century City, an IHG hotel
Which popular attractions are close to Holiday Inn Xi'an Greenland Century City, an IHG hotel?
Nearby attractions include Yongyang Park (0.5 miles) and Shaanxi Swimming and Diving Stadium (0.5 miles).
What are some of the property amenities at Holiday Inn Xi'an Greenland Century City, an IHG hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Holiday Inn Xi'an Greenland Century City, an IHG hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Holiday Inn Xi'an Greenland Century City, an IHG hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Holiday Inn Xi'an Greenland Century City, an IHG hotel?
Yes, free parking, a parking garage, and paid public parking on-site are available to guests.
What are some restaurants close to Holiday Inn Xi'an Greenland Century City, an IHG hotel?
Conveniently located restaurants include XiAn FanZhuang (Jin Ye Road), Le Ban Coffee, and Shan XiBin Guan.
Are there opportunities to exercise at Holiday Inn Xi'an Greenland Century City, an IHG hotel?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Holiday Inn Xi'an Greenland Century City, an IHG hotel have an airport shuttle?
Yes, Holiday Inn Xi'an Greenland Century City, an IHG hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Holiday Inn Xi'an Greenland Century City, an IHG hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Xi'an Greenland Century City, an IHG hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Holiday Inn Xi'an Greenland Century City, an IHG hotel?
The staff speaks multiple languages, including Chinese and Korean.