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Sheraton Guilin Hotel

Traveler (732)
Room & Suite (226)
Dining (71)

About

Location
Cleanliness
Service
Value
Property amenities
Pool
Restaurant
Fitness Center with Gym / Workout Room
Room service
Free parking
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Outdoor pool
Public Wifi
Wheelchair access
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Room features
Air conditioning
Minibar
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Centrally Located
Park View
HOTEL CLASS
Hotel links
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Hotel deals
1,356Reviews
785Photos
11Q+A
100Room tips
Traveler rating
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Popular mentions
The room was clean and big enough with a super king bed. The staff was polite and professional. The location was really good that near the food and shopping centre and few attractions as well. However, the only thing that didn't meet my expectation was F&B. the food of in room
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Response from SheratonGuilin-EP, 经理 at Sheraton Guilin Hotel
Responded Feb 17, 2019
Dear guest, Thank you for taking the time to tell us about your experience at our hotel. We are glad to hear that you enjoyed our room and location. Regarding unsatisfied in room dining experience, we would like to express our sincere apologies for not being able to meet your expectations on this occasion, I will forward your comment to GM and Director of F&B to improve it immediately. Thank you for taking the time to share your thoughts regarding this issue. Hope that you will give us the opportunity to better serve you in the near future!
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I don't know whether there are better hotels in Guilin, but Sheraton Guilin is ... so-so. Outdated rooms, furniture, and furnishings. One of the worst Starwood Preferred Guest (now Marriott) hotels I ever stayed.
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Response from SheratonGuilin-EP, 经理 at Sheraton Guilin Hotel
Responded Feb 17, 2019
Dear Guest, Thank you for taking the time to tell us about your experience at our hotel. Regarding unsatisfied experience, we would like to express our sincere apologies for not being able to meet your expectations on this occasion, we do have plan to refurbish whole hotel.Thank you for taking the time to share your thoughts regarding this issue. Hope that you will give us the opportunity to better serve you in the near future!
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The hotel is very comfortable, it`s a standard Sheraton for those who have stayed in others. The staff were very obliging and friendly and I think this hotel was good value for money. My parents were in a twin room and I had a double, the bed was comfortable.
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Response from SheratonGuilin-EP, 经理 at Sheraton Guilin Hotel
Responded Feb 1, 2019
Dear guest, Thank you for sharing this excellent review of your stay at The Sheraton Guilin Hotel. I am very pleased to see that you had a fantastic stay and I will be sure to share your lovely comments with the whole of my team.
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I had the opportunity to stay at the Sheraton Guilin on a recent business trip to the city. Although it was short stay, the location by the river was superb - and I enjoyed easily walking to all of the major sites. The hotel was clean & comfortable, but I was happy to hear
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Response from SheratonGuilin-EP, 经理 at Sheraton Guilin Hotel
Responded Feb 1, 2019
Dear guest, Thank you for sharing this excellent review of your stay at The Sheraton Guilin Hotel. I am very pleased to see that you had a fantastic stay and I will be sure to share your lovely comments with the whole of my team.
Read more
Breakfast was really good, but I think it could have more Western food options. Also, the space where breakfast is served is very small. The two days my husband and I had breakfast there, there was always a line of guests after 7.30 waiting for other guests to finish their
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Response from SheratonGuilin-EP, 经理 at Sheraton Guilin Hotel
Responded Feb 1, 2019
Dear Guest, Thank you for taking the time to tell us about your experience at our hotel. We are glad to hear that you and your family enjoyed our room and our location. Regarding your breakfast experience, we would like to express our sincere apologies for not being able to meet your expectations on this occasion, we do have plan to extend restaurant. Thank you for taking the time to share your thoughts regarding this issue. Hope that you will give us the opportunity to better serve you in the near future!
Read more
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Great Wall Tour D O T N E T is the site. You need to fill in the rest.
0 votes
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I only stay there for 1 night and do not use tour guide.
0 votes
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The Hotel does not provide transport from the airport. But if you request on from the hotel, assuming that they will provide, the charge will be very much more than you can get from the airport. Lots of Taxis are available at the Liang-jiang International Airport of Guilin and the normal fare if Remingbi 100 yen (do not pay more than that). There are lots of unlicensed vans purporting that they can send you to the Airport at maybe, 80 Chinese Yen, but beware, do NOT go in as they will deceive you by not only transporting you to the hotel, but will also coerce you to take the tours they offer (which is always cheating). TRAVEL ONLY BY LICENSED TAX FROM THE AIRPORT TO THE SHERATON HOTEL.
2 votes
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How much does breakfast in this hotel cost?
I was on a rate that included breakfast, but think most room rates include breakfast.
0 votes
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123
"I've been a few times and never had a bad room"
"If you want a river view ask for a room at the front at a higher level"
"Up as always and be aware of which way the room faces."
"Great views of the river; very close to the night market."
"Choose a room in a better hotel."
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PRICE RANGE
$71 - $97 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
桂林喜来登大酒店桂林喜来登酒店喜来登大宇大饭店桂林喜来登桂林喜来登饭店sheraton guilinguilin sheraton
LOCATION
ChinaGuangxiGuilinDowntown River-view AreaDowntown
NUMBER OF ROOMS
408
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