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Sheraton Guilin Hotel

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Traveler (647)
Room & Suite (300)
Dining (144)
Overview
  • Excellent28%
  • Very good44%
  • Average20%
  • Poor6%
  • Terrible2%
Travelers talk about
“li river”(126 reviews)
“great location”(109 reviews)
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star accommodation
All hotel details
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Rooms
Aug 26Aug 27
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,302)
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758 results
Traveler rating
188
301
190
60
19
Traveler type
Time of year
LanguageEnglish
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188
301
190
60
19
Show reviews that mention
All reviewsli rivergreat locationpedestrian streetchinese restaurantclub floorrestaurants and shopsbuffet breakfastcomfortable hotelview of the rivercentral locationelephant trunk hillnight marketchinaatriumtourcruiseenglish
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1 - 5 of 758 reviews
Reviewed 2 days ago

I expected a bit more out of the Marriott family. Though the location is great, the hotel itself had a disappointing lounge with limited hours. I could hear construction going on either next door or above the room. The breakfast area is a mess, too...More

Thank andrewhanhy
Reviewed 5 days ago via mobile

This a nice Starwood hotel with fantastic central.location, right across to the water front.. close to the elephant trunk hill and sun moon temples. The staff and hospitality is just perfect, so is the food and beverage service. Front office manager Avon was a great...More

1  Thank binki1
Response from SheratonGuilin-EP, 经理 at Sheraton Guilin HotelResponded 5 days ago

Dear guest, Thank you for sharing this excellent review of your stay at The Sheraton Guilin Hotel. I am very pleased to see that you had a fantastic stay and I can't wait to share your lovely comments with the whole of my team especially...More

Reviewed 1 week ago via mobile

The hotel has potential but there is a lot to improve. First the good: although a bit dated, or room was specious and everything was is prefect condition. The bed was excellent and the bad room was nice as well. The internet was the fastest...More

Thank Viander
Response from SheratonGuilin-EP, 经理 at Sheraton Guilin HotelResponded 5 days ago

Dear guest, Thank you for taking the time to tell us about all your feeling and advise at our hotel. We are glad to hear that you enjoyed our location and room. Regarding your discontents, we would like to express our sincere apologies for not...More

Reviewed 1 week ago

Initial impressions of the Sheraton Guilin are good. The property sits nicely at the rivers' edge and the frontage and lobby area appear consistent with the sign above the reception desk proclaiming it to be a 5 star hotel. Porters rushed to help with our...More

Thank 309neil
Response from SheratonGuilin-EP, 经理 at Sheraton Guilin HotelResponded 1 week ago

Dear Guest, Thank you for taking the time to tell us about all your feeling at our hotel. We are glad to hear that you and your enjoyed our location.Regarding your room and breakfast experience, we would like to express our sincere apologies for not...More

Reviewed 2 weeks ago via mobile

This is an older property at a good location in Guilin. Check in Clark took a long time to checking in and didn’t advise the WiFi password of the hotel. Room was of good size. Old decor which definitely need update. Most Staffs can’t speak...More

Thank Sadat H
Response from SheratonGuilin-EP, 经理 at Sheraton Guilin HotelResponded 1 week ago

Dear Guest, Thank you for taking the time to tell us about your experience at our hotel. We are sorry that your room experience did not meet your expectations, please allow me to express my sincerest apologies. I am very surprised to see this comment....More

View more reviews
About
Amenities
Top amenities
Pool
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Business Center with Internet Access
Room Service
Free Parking
Wheelchair access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Outdoor pool
Details
Price range
$83 - $142 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Guilin
#10 Luxury Hotel in Guilin
#31 Best Value Hotel in Guilin
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
$83 - $142 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Guilin
#10 Luxury Hotel in Guilin
#31 Best Value Hotel in Guilin
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveler (647)
Room & Suite (300)
Dining (144)
Pool & Beach (19)
Business Center & Event Rooms (10)
Family and Play Areas (4)
Questions & Answers
Ask a question
Ben_Dover69
April 15, 2017|
AnswerShow all 4 answers
Response from Koa K | Reviewed this property |
The Hotel does not provide transport from the airport. But if you request on from the hotel, assuming that they will provide, the charge will be very much more than you can get from the airport. Lots of Taxis are available... More
2
Votes
DNLs_mum
August 25, 2016|
AnswerShow all 6 answers
Response from Dileau P | Reviewed this property |
I was on a rate that included breakfast, but think most room rates include breakfast.
0
Votes
LeeNClarke
May 16, 2016|
AnswerShow all 3 answers
Response from Jeff B | Reviewed this property |
Gosh no its almost in the city centre
0
Votes
Room Tips
"Up as always and be aware of which way the room faces."
Reisende935
2 million years ago
Read review
"Great views of the river; very close to the night market."
S2rmcaller
2 million years ago
Read review
"Choose a room in a better hotel."
SonicQuotient21
2 million years ago
Read review
"this hotel caters for large tourist groups - terrible food quality /old rooms"
Paulobtrip
2 million years ago
Read review
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