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1/29/2018 1/30/2018
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    Shangri-La Hotel Guilin

    No.111 Huancheng North Second Road, Guilin 541004, China
    Hotel website
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    1/29/2018 1/30/2018
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    Traveler (673)
    Room & Suite (150)
    Dining (44)
    • Excellent63%
    • Very good26%
    • Average9%
    • Poor1%
    • Terrible1%
    Travelers talk about
    “horizon club” (58 reviews)
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    Free Wifi
    Free Parking
    Breakfast Buffet
    Non-Smoking Rooms
    Airport Transportation
    Room Service
    Fitness center
    Wheelchair access
    Business Center
    Dry Cleaning
    Tennis Court
    5.0 Star Hotel
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    Jan 29Jan 30
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (1,172)
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    1 - 5 of 806 reviews

    Reviewed 6 days ago via mobile

    We spent 3 nights here. Excellent breakfast. We were in the club floor but barely used the amenities as we were booked with lots of sightseeing. Even in December the property seemed full. Taxi cab ride away from town, but nice views.More

    Thank Gale W
    Response from ShangriLaGuilinMgmt, General Manager at Shangri-La Hotel GuilinResponded 5 days ago

    Dear value guest, Thank you very much for taking up the time to write in regards of your recent stay. It is a pleasure indeed to receive such wonderful comments from you, and your encouraging comments which will be passed on to our team accordingly....More

    Reviewed 1 week ago

    We stayed for 3 nights here in July 2017. When we were trying to decide where to go from Guangzhou for sightseeings, we picked Guilin, one of the reasons for that was it has Shangdi-la hotel, and we have always liked the brand. I have...More

    Thank CanadaGogirl
    Response from ShangriLaGuilinMgmt, General Manager at Shangri-La Hotel GuilinResponded 1 week ago

    Dear value guest, Thank you very much for your recent stay at the Shangri-La Hotel, Guilin and taking up the time to bring to our attention on the unsatisfactory service about check-in. Rest assured that the corrective actions will be taken to rectify the situation...More

    Reviewed 2 weeks ago

    Very pleasant hotel, with great views across the river from the room and public rooms. Nice restaurants too. Our room on the 4th floor was large and comfortable and the staff were all friendly and very obliging. Although the hotel is situated a little distance...More

    Thank collegepond
    Response from ShangriLaGuilinMgmt, General Manager at Shangri-La Hotel GuilinResponded 1 week ago

    Dear value guest, Thank you for regarding our hotel as the preferred choice of yours in Guilin and taking time to leave your comments. Shangri-La Hotel, Guilin always puts a lot of emphasis on hospitality and customer delights in order to keep our guests have...More

    Reviewed 2 weeks ago

    We had a lovely stay here - the staff were very friendly, helpful and welcoming. It was very easy to communicate. The room was very clean and comfortable. There was a wide choice at the breakfast buffet. Very nice hotel.

    Thank KCrC2011
    Reviewed 3 weeks ago

    Excellent Place to have vacation with Family and friends specially with kids. Very good arrangement of Vegetarian Breakfast. It was very good. Rooms are very Beautiful and clean. Will visit again in near future. Thank you Shangri la.More

    Review collected in partnership with shangri-la.com
    Thank SatishGoyani
    Response from ShangriLaGuilinMgmt, General Manager at Shangri-La Hotel GuilinResponded 2 weeks ago

    Dear value guest, Thank you very much for taking up the time to write in regards of your recent stay. It is a pleasure indeed to receive such wonderful comments from you, and your encouraging comments which will be passed on to our team accordingly....More

    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Pool
    • Free Parking
    • Fitness Center with Gym / Workout Room
    • Room Service
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Free Parking
    • Business Center with Internet Access
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Minibar
    • Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    • Heated pool
    • Indoor pool
    • Outdoor pool
    • Price range
    • $96 - $161 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Spa Hotel in Guilin
    • #2 Family Hotel in Guilin
    • #2 Luxury Hotel in Guilin
    • #17 Best Value Hotel in Guilin
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 439
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Hotwire, Orbitz, Agoda, Shangri-La Hotels and Resorts, Travelocity, TripOnline SA, getaroom.com, HotelQuickly and Cancelon so you can book your Shangri-La Hotel Guilin reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • China >
    • Guangxi >
    • Guilin
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    Traveler (673)
    Room & Suite (150)
    Dining (44)
    Pool & Beach (16)
    Hotel & Grounds (457)
    Bathroom (17)
    Family and Play Areas (13)
    Business Center & Event Rooms (8)
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    Ask a question
    Questions & Answers
    Eduardo S
    August 29, 2017|
    AnswerShow all 3 answers
    Response from Kruger C | Reviewed this property |
    I dont know if the hotel has webchat but calling them can work, They are really helpful and speak excellent English. There are different levels of river cruise ranging from a basic bamboo raft to big ships. The raft may not... More
    Eduardo S
    August 29, 2017|
    AnswerShow all 5 answers
    Response from Nyson | Reviewed this property |
    I don't think they have. Better email them. It's better do through hotel to go on a cruise. Because there are different kind of ship of different standard.
    March 26, 2017|
    AnswerShow all 5 answers
    Response from ymchan8 | Reviewed this property |
    No 110 volts in Hotel rooms, It is wise to bring an adaptor, do not rely on front desk, they are always out. If you are stuck, the corner store across the street have adaptors and also street vendors also sell it at $5 to 10... More
    Room Tips
    "Rooms facing the back street are noisy. Avoid."
    Read review
    "make sure you book a river view room"
    Read review
    "Pick a river facing room"
    Read review
    "We had an executive Terrace Mountain View"
    Read review
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