We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Ritz-Carlton Hotel Guangzhou

#3 of 2,882 Hotels in Guangzhou
Certificate of Excellence
Hotel website
Hotel packages
No.3 Xing'an Road, Pearl River New City, Tianhe District, Guangzhou 510623, China
Special Offer
Chinese New Year Packages
Book on
TripAdvisor
in partnership with
Trusted partner. We work with The Ritz-Carlton to make your booking as easy as possible.
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
The Ritz-Carlton Hotel Guangzhou
View Map
Add Photo Write a Review

781 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Brooklyn, New York
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

The rooms are comfortable and luxurious, the beds and the linen makes you feel at home, The service from everyone At the Hotel is The best of the best, Just ask and everybody will be there to help you, Will definitely stay there again and again,

Helpful?
Thank ShanghaiBrooklyn
Los Angeles, California
Level Contributor
23 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
4 of 5 stars Reviewed 1 week ago

We had the unique opportunity to stay at both the Grand Hyatt Guangzhou and the Ritz Carlton Guangzhou for a trade show. We had a good amount of reward points for both locations, so we decided to capitalize on it since all hotels like to increase their rates considerably during this period. So instead of just reviewing each hotel, I... More 

Helpful?
Thank atlas1059
RitzCarltonGuangzhou, General Manager at The Ritz-Carlton Hotel Guangzhou, responded to this review

Dear atlas1059, Thank you for your review and for choosing The Ritz-Carlton on your most recent visit to Guangzhou for the trade fair. I appreciate your honest feedback so that we can continue to improve our service. We truly enjoy the trade fair period as we get to meet such a diverse group of guests, and I thank you for... More 

China
Level Contributor
61 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Standard Ritz experience, swanky luxury, nice quite rooms, great bed. Very convenient location in Zhujiang New Town with great views of the Canton Tower. Can get a bit noisy in the lobby as they set up a children play area.

Helpful?
Thank HandOfGuido
RitzCarltonGuangzhou, General Manager at The Ritz-Carlton Hotel Guangzhou, responded to this review

Dear HandOfGuido, Thank you for taking your time to share your recent stay experience with The Ritz-Carlton, Guangzhou. It is of great pleasure to have you stay with us and we sincerely appreciate your recognition on our location and facilities. We also value your comment on the impact of our Kids Corner and we apologize for any inconvenience it may... More 

Singapore, Singapore
Level Contributor
195 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 147 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My business trip in Guangzhou got extended by a day and rather than go back to my previous hotel, I decided to stay at the Ritz Carlton. The hotel is located in the 'new' downtown area and it was fairly easy to find. The check in process was efficient and friendly. I was given a room with a river view.... More 

Helpful?
Thank Adesitraveller
RitzCarltonGuangzhou, General Manager at The Ritz-Carlton Hotel Guangzhou, responded to this review

Dear Adesitraveller, Thank you for choosing to stay at The Ritz-Carlton, Guangzhou. As you mentioned, our hotel is situated in the new CBD of Guangzhou, where iconic architectures and landmarks are located, like Canton Tower, Opera House, Museum, Library, etc. We are close to the above spots within 5-10 minutes’ walk, which made the hotel best for both leisure and... More 

Ibiza, Spain
Level Contributor
8 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

Me and my friend had to go to Guangzhou for two days. We stayed here and loved it! From the facilities to the service everything was perfect! Thanks to everyone, specially Christina Fiona and Tian Tian up in the club for making sure we enjoyed our stay.

Helpful?
Thank Camila D
RitzCarltonGuangzhou, General Manager at The Ritz-Carlton Hotel Guangzhou, responded to this review

Dear Camila D, It is such a pleasure to have you staying with us at our hotel, and I am so proud of the fact that you love our facilities and service. I truly appreciate your positive comments on Christina, Fiona and Tiantian. I will certainly pass your praise to them who pledge to provide the finest personal service to... More 

Strasbourg, France
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

Very nice hotel. Well located in the center. Feel very welcome in this hotel. Staff is attention to details. Every things is nice and perfectly clean. Rooms are great and very large. Shower and bath both available. Very quiet. Restaurant is expensive

Helpful?
Thank hugodieg
RitzCarltonGuangzhou, General Manager at The Ritz-Carlton Hotel Guangzhou, responded to this review

Dear Hugodieg, Thank you for sharing your recent stay with us on Trip Advisor and we are of great pleasure to learn that you had a great stay. We appreciate your recognition on our rooms and service provided by our Ladies and Gentlemen. As the leader, I would definitely share my joy and inspire my team with your compliment. We... More 

Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

Upon arriving at the hotel 10 am. My room was ready. Staff took me to the club floor for check in, served me breakfast. Everybody at the club floor calls you by your name. The front desk took care of all my travel arrangements in China. The room are spacious and well decorated I had a river view what was... More 

Helpful?
Thank Jeffreyshoes
RitzCarltonGuangzhou, General Manager at The Ritz-Carlton Hotel Guangzhou, responded to this review

Dear Jeffreyshoes, Thank you for sharing with us your comment on Trip Advisor. I am thrilled to learn that you really enjoyed your stay here and that our ladies and gentlemen made you “feel at home” . As a leader, I feel very proud of my team because what you have described indicates that we have delivered to you fantastic... More 

Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 31, 2015

We were originally booked in another hotel that was supposedly a 5 star property (Garden Hotel) but in actuality it was far from it. We decided to move to the Ritz. It was more than twice the price but oh my, is it worth it! The room is incredible - beautiful, perfectly designed, as clean as a whistle, comfortable and... More 

Helpful?
Thank Elissa F
RitzCarltonGuangzhou, Hotel Manager at The Ritz-Carlton Hotel Guangzhou, responded to this review

Dear Elissa F, It is our pleasure to have you stay with us and create such a wonderful hotel experience for you. I am so glad to read all your kind words at the very beginning of 2016 on our rooms, breakfasts and services. From your comment, I do learn that we are meeting up The Ritz-Carlton Gold Standard. Therefore,... More 

Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed December 27, 2015 via mobile

stayed at room 2509 and was happy only at the beginning. smooth check in on Christmas Day. lovely lovely Christmas decoration, hired performers jingling all the way at the hotel lobby. greeted with lovely pu Er tea and was given a free upgrade to river view. room size felt little small though, started to doubt the legitimacy of the upgrade.... More 

Helpful?
Thank chinaboiboi
RitzCarltonGuangzhou, Hotel Manager at The Ritz-Carlton Hotel Guangzhou, responded to this review

Dear Guan Lim N, Thank you for choosing to stay with us at The Ritz-Carlton, Guangzhou! I am very thrilled to learn about your highlight on our Christmas decoration and performance. It is our pleasure to create a fine ambience for you and all our guests during this season of joy. I also want to thank you for your recognition... More 

Hong Kong Region, China
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 21, 2015 via mobile

I stay in Club Floor, the people who work over there, it is wonderful and full of energy. When you finished the whole day work, when you go back to the hotel, they will take care you for ALL..... The passion make you release your shell that you wear whole day long....... It's so Warm, THANK YOU SO MUCH !!

Helpful?
1 Thank HKJessicaWong
RitzCarltonGuangzhou, Hotel Manager at The Ritz-Carlton Hotel Guangzhou, responded to this review

Dear HKJessicaWong, Thank you for sharing your memorable Ritz-Carlton experience on TripAdvisor. I am so delighted to learn that our Club ladies and gentlemen have created a fine ambience for you to truly relax and enjoy yourself whenever you were back to our hotel. I will certainly share your compliments with our team and we all look forward to your... More 

Questions? Get answers from hotel staff and past guests. Ask a question

320 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (220)
Viewed
View from room (11)
Viewed
Bathroom (8)
Viewed
Room/suite (31)
Viewed
Business center/function rooms (1)
Viewed
Hotel & grounds (5)
Viewed
Dining (3)
Viewed
Pool/beach area (1)
Viewed
Other (160)

Management photos: Courtesy of the property manager

Viewed
All management photos (100)
Viewed
Pool/beach area (2)
Viewed
Room/suite (7)
Viewed
Business center/function rooms (3)
Viewed
Hotel & grounds (11)
Viewed
View from room (1)
Viewed
Dining (13)
Viewed
Bathroom (1)
Viewed
Other (62)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Guangzhou hotels
1.3 mi away
Mandarin Oriental, Guangzhou
Mandarin Oriental, Guangzhou
#1 of 2,882 in Guangzhou
5.0 of 5 stars 370 reviews
0.2 mi away
Four Seasons Hotel Guangzhou
Four Seasons Hotel Guangzhou
#2 of 2,882 in Guangzhou
4.5 of 5 stars 428 reviews
0.9 mi away
Oakwood Premier Guangzhou
Oakwood Premier Guangzhou
#4 of 2,882 in Guangzhou
4.5 of 5 stars 380 reviews
Show Prices
Show Prices
Show Prices
2.9 mi away
Shangri-La Hotel Guangzhou
Shangri-La Hotel Guangzhou
#5 of 2,882 in Guangzhou
4.5 of 5 stars 1,441 reviews
0.5 mi away
Grand Hyatt Guangzhou
Grand Hyatt Guangzhou
#10 of 2,882 in Guangzhou
4.5 of 5 stars 689 reviews
2.1 mi away
Hilton Guangzhou Tianhe
Hilton Guangzhou Tianhe
#20 of 2,882 in Guangzhou
4.5 of 5 stars 516 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay