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The Ritz-Carlton, Guangzhou

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#9 of 3,259 Hotels in Guangzhou
Certificate of Excellence
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The Ritz-Carlton, Guangzhou
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840 Reviews from our TripAdvisor Community

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Showing 308: English reviews
Riyadh, Saudi Arabia
1 review
5 of 5 stars Reviewed 3 weeks ago

I stayed many times at this hotel, is one of the best in Guangzhou, Great service since I arrived until the chick-out. Helpful Staff, food is delicious specially the Italian Restaurant. Special thanks to Queena the manger of the Lounge, she had a great experience to deal with the needs of the international guest.

Helpful?
Thank MZD98
RitzCarltonGuangzhou, General Manager at The Ritz-Carlton, Guangzhou, responded to this review

Dear MZD98, Thank you very much for your recognition on LIMONI and the “great service” from our Ladies and Gentlemen. We also noticed that you highlighted Queena from The Churchill Bar in particular for her rich experience in catering to our guests’ needs. We will pass on your compliment to her as well as all our colleagues in order to... More 

Mumbai
Level Contributor
228 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Was here on a business trip and stayed for 3 days - very centrally located in the business district and close to central library. Excellent rooms and services - very friendly staff. Excellent pool and gymn facilities and decent breakfast spread. Overall very satisfied with no complaints at all. Recommend for both business and pleasure!

Helpful?
Thank themanfromearth
RitzCarltonGuangzhou, General Manager at The Ritz-Carlton, Guangzhou, responded to this review

Dear themanfromearth, It is truly our pleasure to have you staying with us during your business trip. We are glad that you enjoyed your stay and thank you very much for recommending our hotel to travelers for either business or leisure purposes. With your recognition, we have full confidence that our hotel can achieve a greater success. Again thank you... More 

Sanya, China
Level Contributor
57 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stopped in here to take a break after a long drive, the lounge had a great scent but a little strong as brought on a sneezing attack. However service was great and our order was served in typical Ritz Carlton style. We asked for assistance from the concierge and they were super helpful offering service that was above and beyond.... More 

Helpful?
Thank Richard R
RitzCarltonGuangzhou, General Manager at The Ritz-Carlton, Guangzhou, responded to this review

Dear Richard R, It is a pleasure to read your compliment on our “typical Ritz-Carlton style” services. We are glad that our concierge team have been “super helpful” to you and most importantly, you enjoyed your stay with us. Please be noted that we will share your delight with our team in order to inspire more Ladies and Gentlemen while... More 

Hong Kong, China
1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Being a frequent visitor to Ritz Carlton Singapore, my family had high expectations this time and the hotel surprised us positively! The room is of standard luxurious style. The food quality of both dinner and breakfast buffet are good. What makes it an amazing stay is the service & it truly impresses us. My sister and I were standing in... More 

Helpful?
Thank angelafsc
RitzCarltonGuangzhou, General Manager at The Ritz-Carlton, Guangzhou, responded to this review

Dear angelafsc, We really appreciate your effort in highlighting your wonderful stay with us. It’s our great pleasure to learn that “the hotel surprised you positively” and that “the service truly impresses you”. We also take note of your compliment on Allen who has taken good care of you. Having said that, we will share your delight with our fellow... More 

Cork, Ireland
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 5 weeks ago via mobile

Stayed here twice this month and really enjoyed it. The service is excellent and the staff are super attentive. Breakfast choice is really great and there is something for every one to try and enjoy. The good is also very fresh and delicious. Staff were super from the moment I arrived to the moment I left. The concierge have good... More 

Helpful?
Thank mfosullivan
RitzCarltonGuangzhou, General Manager at The Ritz-Carlton, Guangzhou, responded to this review

Dear mfosullivan, It is our pleasure to read your compliment on our breakfast, rooms and above all the attentive service from our Ladies and Gentlemen. We truly value such recognition from our distinguished guests like you and we will certainly pass it on to all our colleagues. Last but not least, thank you for your continued support and we look... More 

Level Contributor
37 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
5 of 5 stars Reviewed August 25, 2016

One word - Excellent. Really nothing to complain about, and only praise. The hotel itself is new, well appointed and just superb on all levels. The lobby is great, the reception is excellent and staff are more than willing to help. The service starts at the entrance where the door staff open the car doors and retrieve your baggage. Check-in... More 

Helpful?
5 Thank WoTExpat
RitzCarltonGuangzhou, General Manager at The Ritz-Carlton, Guangzhou, responded to this review

Dear WoTExpat, It was a great pleasure to have you staying with us at The Ritz-Carlton, Guangzhou. I am so honored to learn about your compliment on both the hotel service and facilities. You have made a good choice to patronize our Churchill Bar which has the largest cigar and whiskey selection in town. We also launch a new buffet... More 

China
Level Contributor
18 reviews
10 hotel reviews
5 of 5 stars Reviewed August 21, 2016

RC is always the top of the Marriot, I like it very much, it is totally different style among Marriot hotels, it is quiet, it is nice, it provides best service, it provides best breakfast, really wonderful experience stay in this RC hotel.

Helpful?
Thank ajoytime
RitzCarltonGuangzhou, General Manager at The Ritz-Carlton, Guangzhou, responded to this review

Dear ajoytime, We are glad that you had a wonderful stay with us and it is truly our honor to be recognized as one of the best hotels. Please be assured that we will pass on all your kind words to our Ladies and Gentlemen in order to achieve greater success. Last but not least, we want to thank you... More 

Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 21, 2016 via mobile

I got to the hotel tired and hungry. Selected Limoni to calm my hunger and it did not disappoint! Ambience = A+...restaurant layout, background music and menu options! The food presentation and taste = A++. The glass of wine was a delish Shiraz. The chef stopped by to make sure everything was to my satisfaction.

Helpful?
Thank Purple3415
RitzCarltonGuangzhou, General Manager at The Ritz-Carlton, Guangzhou, responded to this review

Dear Purple3415, It is great to know that you had a wonderful dining experience in Limoni. We will pass on your recognition on the restaurant layout and especially on the food taste to the team. In the meantime, we would like to invite you back to explore more of what we have to offer not just in this outlet, but... More 

Hong Kong, China
Level Contributor
22 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed August 14, 2016 via mobile

Standard Ritz Carlton styled room and comfortable bed. Very friendly staff making you feel warm and at ease. Breakfast buffet is goooood with lots of choices! Convenient location if you stay around Zhujiang Xincheng area, but make sure you leave earlier if you need to catch a train in Guangzhou East Station especially during peak hours. It's not a long... More 

Helpful?
Thank Tung Iris L
RitzCarltonGuangzhou, General Manager at The Ritz-Carlton, Guangzhou, responded to this review

Dear Iris L, It’s a pleasure for us that you enjoyed your stay at our hotel and thank you very much for your highlights on our classic room decoration, comfortable bed and friendly employees. We also notice that you really like the buffet breakfast at FOODs. With this in mind, we would like to recommend you the new theme nights... More 

Taipei, Taiwan
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed August 14, 2016

I pretty much spent most of my time in this hotel during this trip so I had a chance to explore more. The in-room dining was pretty nice and delicious which I will encourage to try. Its services of each restaurant was also good. The Room was just good enough for me to sleep tight for my next day meeting... More 

Helpful?
Thank GsWorldTrip
RitzCarltonGuangzhou, General Manager at The Ritz-Carlton, Guangzhou, responded to this review

Dear GsWorldTrip, Thank you for choosing to stay with us at The Ritz-Carlton, Guangzhou. We are more than happy to learn that you had a wonderful experience with us and that our Ladies and Gentlemen have delivered to you service that is up to The Ritz-Carlton standard. Please be assured that we will share your message with all our colleagues... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
Official Description (provided by the hotel)
Situated in the new CBD Pearl River New City of Tianhe District, the 351-room Ritz-Carlton, Guangzhou is a luxury destination in the hub of Southern China. With 40 minutes drive from Baiyun International Airport and ten minutes from Guangzhou East Railway Station, hotel provides travel routes to various destinations in China, including direct trains to Hong Kong which take less than two hours. A series of new city landmarks such as Guangzhou Opera House and Guangdong Museum are at just steps away from the hotel. Distinctive services and facilities include 6 restaurants and lounges serving Cantonese and Western favorites, special cigars and wines. From intimate groups of ten to a conference for 800, meetings planners can choose from over 1,000 square meters / 11,000 square feet of exceptional function space available in The Ritz-Carlton Grand Ballroom, three multifunctional meeting rooms, two boardrooms and spacious pre-function areas. An extensive health club and The Ritz-Carlton Spa(R) rejuvenate body and mind, while The Ritz-Carlton Club(R) Level anticipates guests' needs with its dedicated personalized service. The Residences at The Ritz-Carlton, Guangzhou features 91 luxury serviced apartments of one to four bedrooms in size. ... more   less 

Additional Information about The Ritz-Carlton, Guangzhou

Address: No.3 Xing'an Road, Pearl River New City, Tianhe District, Guangzhou 510623, China (Formerly The Ritz-Carlton Hotel Guangzhou)
Location: China > Guangdong > Guangzhou
Price Range: $216 - $400 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Guangzhou 5*
Number of rooms: 351
Reservation Options:
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Also Known As:
Ritz Carlton Hotel Guangzhou
Ritz-Carlton Guangzhou
Ritz Guangzhou
Guangzhou Ritz Carlton Hotel
Hotel Style:
#2 Business Hotel in Guangzhou
#4 Romantic Hotel in Guangzhou
#7 Spa Hotel in Guangzhou
#9 Luxury Hotel in Guangzhou
#13 Family Hotel in Guangzhou
#75 Best Value Hotel in Guangzhou
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