We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Situated in the new CBD Pearl River New City of Tianhe District, The Ritz-Carlton, Guangzhou is a luxury destination in the hub of Southern China. With 40 minutes drive from Baiyun International Airport and ten minutes from Guangzhou East Railway Station, our Guangzhou hotel provides travel routes to various destinations in China, including direct trains to Hong Kong which take less than two hours. A series of new city landmarks such as Guangzhou Opera House and Guangdong Museum are at just steps away from the hotel. An extensive health club and The Ritz-Carlton Spa(R) rejuvenate body and mind, while The Ritz-Carlton Club(R) Level anticipates guests' needs with its dedicated personalized service. The Residences at The Ritz-Carlton, Guangzhou features 91 luxury serviced apartments of one to four bedrooms in size.
Business Center with Internet Access
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Good to know
Visit hotel website
Special Offer:Unlock Member Rates!
3 Xing An Road, Pearl River New City, Tianhe District, Guangzhou 510623 China
All reviews churchill bar canton tower the club lounge club team ladies and gentlemen opera house guangdong museum corporate rate asian games the pearl tv tower river view canton fair breakfast buffet appointed rooms walk in closet construction site
The first week of December I spent 6 days in this wonderful Hotel. Location is great close to the waterfront, with spectacular views on the New City, and Tower. Everything in walking distance. Service was impeccable, with lots of attention to details. Breakfast, snacks and...More
I had host a week long executive meeting in Ritz in November. It went super well. All staff I met are nice and helpful, especially for Sales Stacey. I know we has some uncommon request, and she don't mind to take extra effort to help....More
Review collected in partnership with 单个酒店
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
this is my first stay at a Ritz in Asia - and it's absolutely wonderful! it's the same Ritz standard, I would say only with even better service! My bellboy Barry reminded me to check the room again before I was rushing out; Evans at...More
Date of stay: November 2018
Thank Yan L
Response from MatthiasVogt_GZ, General Manager at The Ritz-Carlton, GuangzhouResponded 5 days ago
Dear Yan L,
Thank you for sharing such nice feedback to us regarding your recent stay at The Ritz-Carlton, Guangzhou. We truly appreciate your trust to us that allowed us to present the true Ritz-Carlton experience to you.
I am most grateful to see your...More
Pros: good location, with Guangzhou tower view.
Cons: maybe busy season, service quality below expectations.
1. Emailed to hotel before checked in, and mentioned would like to have one small birthday cake upon arrival for my two year old daughter. But seems that they totally...More
Date of stay: December 2018
Thank Jingwei C
Response from MatthiasVogt_GZ, General Manager at The Ritz-Carlton, GuangzhouResponded 1 week ago
Dear Jingwei C,
Thank you very much for sharing your recent stay experience on TripAdvisor, and I appreciate your recognition on the hotel location that enables us to deliver a nice room view to you.
Regarding your comments on the service we provided, I apologize...More
My husband and I stayed at the Ritz-Carlton, Guangzhou for two nights on our first trip to China. I can’t fault anything about our experience. The room was spacious and well appointed with a view of Canton Tower across the river and the hotel facilities...More
Date of stay: December 2018
Response from RitzCarltonGuangzhou, General Manager at The Ritz-Carlton, GuangzhouResponded 2 weeks ago
Thank you for taking the time to pen your positive stay experience at The Ritz-Carlton, Guangzhou.
We are delighted you enjoyed the products and services we provided, especially the experience delivered by Wendy, Lexie and Coco. Recognizing our staff to spur repeat performance...More
Response from RitzCarltonGuangzhou | Property representative |
Thank you so much for your interest in The Ritz-Carlton, Guangzhou. We offer both king bed and twin bed room in our hotel. The size of our twin bed is 1.33*2.00 meters. We will not charge additional fee for a... More
Thank you so much for your interest in The Ritz-Carlton, Guangzhou. We offer both king bed and twin bed room in our hotel. The size of our twin bed is 1.33*2.00 meters. We will not charge additional fee for a 4-year old kid unless you request for rollaway bed.
We hope this information is helpful for you. If you need any further assistance, please feel free to contact us at (86)20 3813 6688.
The Ritz-Carlton, Guangzhou
Response from funt0travelwith | Reviewed this property |
I guess depending on how you get there. The hotel has a pick up for around RMB 800 (if i remember) can is around RMB 150 and used the subway under RMB 20 and you can connect almost directly to the hotel.