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The Ritz-Carlton, Guangzhou

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Rooms
Dec 30Dec 31
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
Situated in the new CBD Pearl River New City of Tianhe District, The Ritz-Carlton, Guangzhou is a luxury destination in the hub of Southern China. With 40 minutes drive from Baiyun International Airport and ten minutes from Guangzhou East Railway Station, our Guangzhou hotel provides travel routes to various destinations in China, including direct trains to Hong Kong which take less than two hours. A series of new city landmarks such as Guangzhou Opera House and Guangdong Museum are at just steps away from the hotel. An extensive health club and The Ritz-Carlton Spa(R) rejuvenate body and mind, while The Ritz-Carlton Club(R) Level anticipates guests' needs with its dedicated personalized service. The Residences at The Ritz-Carlton, Guangzhou features 91 luxury serviced apartments of one to four bedrooms in size.
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Property amenities
Pool
Restaurant
Business Center with Internet Access
Fitness Center with Gym / Workout Room
Wheelchair access
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Spa
Airport Transportation
Public Wifi
Dry Cleaning
Meeting Rooms
Hot Tub
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Non-Smoking Hotel
Heated pool
Outdoor pool
Breakfast Available
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Minibar
Good to know
HOTEL STYLE
Classic
Great View
HOTEL CLASS
Hotel links
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Hotel deals
Reviews (1,297)
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498 results
Traveler rating
390
71
21
8
8
Traveler type
Time of year
LanguageEnglish
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390
71
21
8
8
Show reviews that mention
All reviews churchill bar canton tower the club lounge club team ladies and gentlemen opera house guangdong museum corporate rate asian games the pearl tv tower river view canton fair breakfast buffet appointed rooms walk in closet construction site
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1 - 5 of 498 reviews
Reviewed today

The first week of December I spent 6 days in this wonderful Hotel. Location is great close to the waterfront, with spectacular views on the New City, and Tower. Everything in walking distance. Service was impeccable, with lots of attention to details. Breakfast, snacks and...More

Date of stay: December 2018
Thank huubkleintjes2016
Reviewed 2 days ago via mobile

I had host a week long executive meeting in Ritz in November. It went super well. All staff I met are nice and helpful, especially for Sales Stacey. I know we has some uncommon request, and she don't mind to take extra effort to help....More

Review collected in partnership with 单个酒店
Date of stay: November 2018
Thank Meiyuan H
Reviewed 1 week ago

this is my first stay at a Ritz in Asia - and it's absolutely wonderful! it's the same Ritz standard, I would say only with even better service! My bellboy Barry reminded me to check the room again before I was rushing out; Evans at...More

Date of stay: November 2018
Thank Yan L
Response from MatthiasVogt_GZ, General Manager at The Ritz-Carlton, GuangzhouResponded 5 days ago

Dear Yan L, Thank you for sharing such nice feedback to us regarding your recent stay at The Ritz-Carlton, Guangzhou. We truly appreciate your trust to us that allowed us to present the true Ritz-Carlton experience to you. I am most grateful to see your...More

Reviewed 1 week ago via mobile

Pros: good location, with Guangzhou tower view. Cons: maybe busy season, service quality below expectations. 1. Emailed to hotel before checked in, and mentioned would like to have one small birthday cake upon arrival for my two year old daughter. But seems that they totally...More

Date of stay: December 2018
Thank Jingwei C
Response from MatthiasVogt_GZ, General Manager at The Ritz-Carlton, GuangzhouResponded 1 week ago

Dear Jingwei C, Thank you very much for sharing your recent stay experience on TripAdvisor, and I appreciate your recognition on the hotel location that enables us to deliver a nice room view to you. Regarding your comments on the service we provided, I apologize...More

Reviewed 2 weeks ago via mobile

My husband and I stayed at the Ritz-Carlton, Guangzhou for two nights on our first trip to China. I can’t fault anything about our experience. The room was spacious and well appointed with a view of Canton Tower across the river and the hotel facilities...More

Date of stay: December 2018
Thank jasspar
Response from RitzCarltonGuangzhou, General Manager at The Ritz-Carlton, GuangzhouResponded 2 weeks ago

Dear jasspar, Thank you for taking the time to pen your positive stay experience at The Ritz-Carlton, Guangzhou. We are delighted you enjoyed the products and services we provided, especially the experience delivered by Wendy, Lexie and Coco. Recognizing our staff to spur repeat performance...More

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Questions & Answers
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zztt
December 1, 2018|
AnswerShow all 3 answers
Response from RitzCarltonGuangzhou | Property representative |
Dear zztt, Thank you so much for your interest in The Ritz-Carlton, Guangzhou. We offer both king bed and twin bed room in our hotel. The size of our twin bed is 1.33*2.00 meters. We will not charge additional fee for a... More
0
Votes
AW2388
November 17, 2018|
Answer
Response from Hadi H | Reviewed this property |
It seems that the high speed train from Hong Kong comes to the Guangzhou South station which is 25 Kms. and about 40 minutes from the Ritz Carlton. The trip costs about 70-80 RMB by taxi.
0
Votes
meikui
June 14, 2018|
AnswerShow all 3 answers
Response from funt0travelwith | Reviewed this property |
I guess depending on how you get there. The hotel has a pick up for around RMB 800 (if i remember) can is around RMB 150 and used the subway under RMB 20 and you can connect almost directly to the hotel.
0
Votes
Room Tips
"book a room with river view!"
huubkleintjes2016
today
Read review
"Ask for a room with a view of the river"
Ourpostman
Oct 31, 2018
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"Higher floors with views across the river are nice on clear days."
Bizyman
Sep 12, 2018
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"Higher up facing the museum so you can see the Canton Tower."
RDMJR2014
Aug 20, 2018
Read review
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PRICE RANGE
$188 - $405 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
广州丽思卡尔顿广州富力丽思卡尔顿ritz carlton hotel guangzhouritz guangzhouritz-carlton guangzhouguangzhou ritz carlton hotel
FORMERLY KNOWN AS
The Ritz-Carlton Hotel Guangzhou
LOCATION
ChinaGuangdongGuangzhou
NUMBER OF ROOMS
351
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