We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Shangri-La Hotel Guangzhou

Hotels.com$108*
View Deal
#11 of 3,396 Hotels in Guangzhou
Certificate of Excellence
05/07/2017 05/08/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 8 more sites!
Professional photos
Shangri-La Hotel Guangzhou
Shangri-La Hotel Guangzhou
Panoramas (20)
View Map
{"widget":{"name":"ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,630 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 447: English reviews
Start your review of Shangri-La Hotel Guangzhou
 Click to rate
Bengaluru, India
Reviewed 6 days ago NEW

Firstly, this is one of the finest hotels in Guangzhou and offers an incredible level of hospitality and opulence. Right adjacent to the Canton fair complex, the hotel is barely 500 meters away. The river view rooms offer a spectacular view of the Pearl River and the Guangzhou skyline. Tried food at the lobby bar and was very impressed with...

 Report
Helpful?
2Thank Kiran K
SLPGPR, Hotel Manager at Shangri-La Hotel Guangzhou, responded to this review

Dear Kiran K, Thank you for choosing Shangri-La Hotel, Guangzhou and for sharing your comments on your recent stay with us. We are thrilled to know that you enjoy your stay and were satisfied with our overall facilities and service. Your compliment is a great momentum for us to carry on our heart-felt hospitality and I'll be glad to pass...

Melbourne, Australia
Reviewed 1 week ago NEW

I stayed at the Shangri-La while attending the Canton fair in April. Upon check-in I was told there were no non-smoking rooms available, which I wasn't all that happy about. However, my room was exceptionally clean, and there were no cigarette smells at all. Also worth mentioning is how excellent all staff members were.

Review collected in partnership with shangri-la.com
 Report
Helpful?
Thank Luke N
SLPGPR, Hotel Manager at Shangri-La Hotel Guangzhou, responded to this review

Dear Luke N, Thank you for choosing Shangri-La Hotel, Guangzhou and for sharing your comments on your recent stay with us. We appreciate your kind compliments to our overall facilities and services. We will ensure to share your comments with our colleagues to encourage them and hope to welcome you back when next you visit our city. We have also...

Atlanta, Georgia
Reviewed 1 week ago

Met with Guest Relation Officer Didi. She speaks perfect English and Chinese. She was extremely helpful in giving us directions on how to navigate the huge city, and also how to travel to Hong Kong, where to visit, etc. Didi was very patient, took time to explain details, wrote directions both in Chinese and English, and she did it all...

 Report
Helpful?
Thank Merlin1935
SLPGPR, Hotel Manager at Shangri-La Hotel Guangzhou, responded to this review

Dear Merlin1935, Thank you for choosing Shangri-La Hotel, Guangzhou and for sharing your comments on your recent stay with us. We are thrilled to know that you enjoyed your stay here and were pleased with our attentive services. We will ensure to share your comments with Didi in person and the team to encourage them on service improvement and hope...

Guangzhou, China
Reviewed 1 week ago

I meet Didi Deng at the lobby of Shangri-La hotel today to inquire about a trip I was planning to Hong Kong. This young lady went beyond my expectations in assisting me and my friend on to plan our trip. We were very please on how well she understood and spoke the English very, very well. She was really a...

 Report
Helpful?
Thank kagbi
SLPGPR, Hotel Manager at Shangri-La Hotel Guangzhou, responded to this review

Dear Kagbi, Thank you for choosing Shangri-La Hotel, Guangzhou and for sharing your comments on your recent stay with us. It will be my absolute pleasure to share your compliments to Didi Deng in person and with the team. Your satisfaction is a great motivator for all of us and we look forward to welcoming you back again soon. Yours...

Toronto, Canada
Reviewed 1 week ago

Beautiful property, outdoor pool and amenities with excellent, attentive staff located steps away from the Canton fair. Front desk (Roger) upgraded us to suites as hotel was not full as a first time guest gesture and that made all the difference. Kale from the breakfast area found my phone and made sure to protect it until i returned. Only negative...

Review collected in partnership with shangri-la.com
 Report
Helpful?
Thank ronnie s
SLPGPR, Hotel Manager at Shangri-La Hotel Guangzhou, responded to this review

Dear Ronnie S, Thank you for choosing Shangri-La Hotel, Guangzhou and for sharing your comments on your recent stay with us. We are delighted to read your kind compliments regarding our overall facilities and services. I will be happy to share your compliments with Roger and Kate in person and the team to encourage them. I have also taken note...

Reviewed 2 weeks ago via mobile

Great frontline services. Assist with my early check in and provided excellent view of the river. Room was cosy and bed was comfortable for a good night sleep. Night view was excellent. Hotel breakfast was excellent with lots of variety to choose from and there is shuttle service to the train station .

 Report
Helpful?
Thank Donovan O
SLPGPR, Hotel Manager at Shangri-La Hotel Guangzhou, responded to this review

Dear Donovan O, Thank you for choosing Shangri-La Hotel, Guangzhou and for sharing your comments on your recent stay with us. We are delighted to read your kind compliments regarding our overall facilities and services. We do offer a regular shuttle bus service commuting between the hotel and the East Train Station and major shopping areas, office towers, and tourist...

Singapore
Reviewed 2 weeks ago via mobile

Nice hotel. Nice size room. Has a swimming pool. American TV and external news on the TV. has a number of plug designs for my various devices. Might not always remember where I wake up in the mornings on a business trip and suddenly this would be one of the nondescript five star hotels which are present.

 Report
Helpful?
Thank youke_worldwide
SLPGPR, Hotel Manager at Shangri-La Hotel Guangzhou, responded to this review

Dear youke_worldwide, Thank you for choosing Shangri-La Hotel, Guangzhou and for sharing your comments on your recent stay with us. We are delighted to know that you enjoyed our overall facilities and services. Our outdoor tropical swimming pool is now open until November and perhaps you might enjoy a nice swim there or a jog in our 5800 square meter...

Reviewed 4 weeks ago via mobile

Wen't on a Business trip and took my kids, the Hotel is remarkable on it's service. Even took care in giving a treat to my kids as a surprise. Ate at The Buffet 3 times a day because there is nothing near and my business were next door, it was a great option and got the chance to taste a...

 Report
Helpful?
Thank Macastell
SLPGPR, Hotel Manager at Shangri-La Hotel Guangzhou, responded to this review

Dear Macastell, Thank you for choosing Shangri-La Hotel, Guangzhou and for sharing your valuable comments on your recent stay with us. We are delighted to know that you and your family were comfortable whilst here and enjoyed your stay. We have a number of kid-friendly facilities and activities in our garden and hope your children were able to visit them....

Ottawa, Canada
Reviewed 4 weeks ago

Always worry because I think there is nothing else that I can add to the excellent service I receive at the Shangri-La Guangzhou… but always the team that works hard and great, proof that is always room to improve and make feel great to each guest. This year hasn’t been the exception and I had the opportunity to enjoy meals...

 Report
Helpful?
Thank mancho
SLPGPR, Hotel Manager at Shangri-La Hotel Guangzhou, responded to this review

Dear Mancho Thank you for your warm praise for our colleagues following your recent return to stay with us. We are very pleased to know that you were comfortable with us once again and thank you also for bringing your own guests to visit us on this occasion as well. We will ensure that your kind words are shared with...

Reviewed March 23, 2017

Just returned from staying at this hotel, the rooms are excellent, very clean and comfortable, the bed is extremely comfortable, beautiful bathrooms with excellent showers. Had breakfast and dinner in the main restaurant Wok Too, average at best, plenty to choose from but the quality is only average, and the staff not pleasant. Had several dinners in Ribs, excellent, very...

 Report
Helpful?
Thank lonestar51
SLPGPR, Hotel Manager at Shangri-La Hotel Guangzhou, responded to this review

Dear lonestar51, Thank you for choosing Shangri-La Hotel, Guangzhou and for sharing your valuable comments on your recent stay with us. I am pleased to know that you enjoyed both the cuisine and services at our specialty restaurant RIBS. I have also taken note and shared your comments concerning our Wok Too Cafe. Please be assured that we will take...

Questions? Get answers from hotel staff and past guests. Ask a question

1,184 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (524)
Viewed
Pool/Beach Area (30)
Viewed
Room/Suite (88)
Viewed
Bathroom (18)
Viewed
View from Room (35)
Viewed
Dining (32)
Viewed
Hotel & Grounds (49)
Viewed
Family/Play Areas (2)
Viewed
Business Center/Function Rooms (5)
Viewed
Other (265)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (608)
Viewed
Amenities (96)
Viewed
Executive Suite (95)
Viewed
Horizon Deluxe Room (River View) (59)
Viewed
Pool (45)
Viewed
Premier Room (69)
Viewed
Dining (182)
Viewed
The Hotel (62)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (52)
Viewed
Hotel & Grounds (7)
Viewed
Dining (7)
Viewed
Room/Suite (8)
Viewed
Pool/Beach Area (2)
Viewed
Business Center/Function Rooms (10)
Viewed
Other (18)
05/07/2017 05/08/2017
Hotels you might also like...
Travelers also viewed these Guangzhou hotels
0.6 mi away
Langham Place Guangzhou
Langham Place Guangzhou
#4 of 3,396 in Guangzhou
338 reviews
3.2 mi away
Oakwood Premier Guangzhou
Oakwood Premier Guangzhou
#1 of 3,396 in Guangzhou
575 reviews
0.5 mi away
The Westin Pazhou
The Westin Pazhou
#10 of 3,396 in Guangzhou
370 reviews
Show Prices
Show Prices
Show Prices
3.2 mi away
Mandarin Oriental, Guangzhou
Mandarin Oriental, Guangzhou
#2 of 3,396 in Guangzhou
618 reviews
3.2 mi away
Four Seasons Hotel Guangzhou
Four Seasons Hotel Guangzhou
#3 of 3,396 in Guangzhou
647 reviews
5.8 mi away
The Garden Hotel Guangzhou
The Garden Hotel Guangzhou
#12 of 3,396 in Guangzhou
2,462 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
Shangri-La Hotel, Guangzhou is located adjacent to the Canton Fair with less than 1 minute walking distance to Guangzhou International Convention and Exhibition Center. Surrounded by lush gardens on an island in the Pearl River, the hotel's 704 guestrooms offer amazing views through the floor-to-ceiling windows of the nearby Pearl River and the greenery on the other side. The hotel offers its guest complimentary Wi-Fi and broadband internet access in all guestrooms and public areas. During the Canton Fair period, the hotel offers complimentary shuttle bus services to the fair as well as major hot spots across the city, with Wi-Fi available in the shuttle bus; guests can choose to take a walk or the shuttle between the hotel and the Canton Fair Complex. The Shangri-La offers a variety of dining options from East to West put together by award-winning chefs. Traditional Thai and fusion dishes are cooked up with imported herbs and spices at coolThai. Nadaman offers up the renowned menu of its worldwide Japanese fine dining chain. Guests looking for something more local can check out the regional Chinese offerings at Summer Palace. A selection of Asian favorites and contemporary international cuisine is available from the food-theater-style WOK TOO Cafe which provides both a la carte and buffet. Diners at the WOK TOO Cafe can eat inside the main dining hall, out in the garden or in one of the private dining rooms. Guests looking to eat Western cuisine can also head to il Forno, the hotel's Italian restaurant. Guests relaxing in the lush gardens around the outdoor swimming pool can indulge in a tropical cocktail or a light snack at the Poolside Bar & Grill. Live jazz performances accompany snacks and cocktails, coffee or afternoon tea in the Lobby Lounge. When night falls, guests can roll up to the Lift Bar on the second floor and enjoy drinks and snacks while looking out over the gardens and river. The flowing shape of this Guangzhou hotel's outdoor pool is lined by a tropical garden, giving guests a relaxing getaway from the hustle of bustling "Canton," and an indoor pool is also available. ... more   less 

Additional Information about Shangri-La Hotel Guangzhou

Address: No.1 Huizhan East Road, Haizhu District, Guangzhou 510308, China
Location: China > Guangdong > Guangzhou
Price Range: $139 - $608 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La Hotel Guangzhou 5*
Number of rooms: 704
Reservation Options:
TripAdvisor is proud to partner with Shangri-La Hotels and Resorts, Hotels.com, Expedia, Booking.com, Orbitz, Hotwire, Cheap Tickets, Agoda, Ctrip TA, TripOnline SA and HotelQuickly so you can book your Shangri-La Hotel Guangzhou reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Shangri La Hotel Guangzhou
Shangri La Guangzhou
Hotel Style:
#4 Business Hotel in Guangzhou
#5 Romantic Hotel in Guangzhou
#7 Family Hotel in Guangzhou
#10 Spa Hotel in Guangzhou
#11 Luxury Hotel in Guangzhou
#74 Best Value Hotel in Guangzhou
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Shangri-La Hotel Guangzhou staff and other travelers.
11 questions
Ask a question
Singapore, Singapore
over a year ago
6 months ago
Singapore, Singapore
4 months ago
North Ridgeville, Ohio

See all questions (11)

Questions? Get answers from Shangri-La Hotel Guangzhou staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Horizon Club rooms”
mancho, 4 weeks ago | Read review
“Request a high floor, river view.”
lonestar51, Mar 23, 2017 | Read review
“Book the river view room, higher floors of course.”
  • Guangzhou Shangri-la Hotel
  • Guangzhou Shanghai-la Hotel
anaHongKong2017, Mar 19, 2017 | Read review
“ask for higher floor (top floor is 36th floor)”
MJJH2012, Feb 28, 2017 | Read review
“Executive rooms floors 33 - 36 the very best with optimum service”
I7491PBpatriciac, Feb 27, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Hotels.com
$108* /night
View Deal
TripAdvisor$113
HotelQuickly$129
Expedia.com$113
View all 12 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates