We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Shangri-La Hotel Guangzhou

Show Prices
#4 of 3,259 Hotels in Guangzhou
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
Shangri-La Hotel Guangzhou
Shangri-La Hotel Guangzhou
Panoramas (20)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers","shims"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

1,520 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 382: English reviews
Level Contributor
26 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

If you want to stay near the fair! This is a great option. Walk you way there. The rooms are in perfect condition but you will find difficulty getting out of bed. One of the best beds ever had in my travelling carreer. The staff is friendly and polite. I will be back

Helpful?
Thank Maubis
SLPGPR, Hotel Manager at Shangri-La Hotel Guangzhou, responded to this review

Dear Maubis, Thank you for choosing Shangri-La Hotel, Guangzhou and for sharing your comments on your recent stay with us. The proximity to the Guangzhou International Convention Centre gives great convenience to our guests during exhibition. We are glad that you enjoyed a pleasant stay, especially our comfortable beds that ensure quality sleep during a hectic business trip. Much appreciated... More 

Ramat Gan, Tel Aviv, Israel
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

We stayed at the Shangri-La Guangzhou for a couple of days in mid September. It was one of the best experiences for a very long time. We came to china to visit our son who works there and came with low expectations, after our previous visits (and staying in other hotels). We got a room on the 30th floor with... More 

Helpful?
Thank Isac O
SLPGPR, Hotel Manager at Shangri-La Hotel Guangzhou, responded to this review

Dear Isac O, Thank you for choosing Shangri-La Hotel, Guangzhou and for sharing your valuable comments on your recent stay with us. My colleagues and I are truly motivated from you comments and thrilled to know that you enjoy our overall service and facilities, in particular our restaurants and food. I'll be glad to pass your compliments to chef Jordan.... More 

Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

My parents came to visit in China and we were traveling together with my girlfriend around Guangdong area. We stayed for 10 nights in different 5 stars hotels and finished the trip in shangerila Guangzhou. "Save the best for last" says the phrase and so it was! Wow ! The 5 stars of the 5 stars hotels!!! Already upon arrival... More 

Helpful?
Thank D-Orlovsky
SLPGPR, Hotel Manager at Shangri-La Hotel Guangzhou, responded to this review

Dear D-Orlovsky, Thank you for choosing Shangri-La Hotel, Guangzhou and for sharing your valuable comments on your recent stay with us. Delighted to know that you enjoyed our overall service and facilities, in particular our restaurant Summer Palace and RIBS. Your recognition is a great momentum for us to carry on our heart-felt hospitality and I'll be glad to pass... More 

Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Visiting the hotel and went to the hotel industrial area near by. The hotel was really big, clean room, friendly associates, nice food eventhough i can eat much because i m a muslim but the indian corner and breads,saefood thumbs up. Overall experience was excellent. The GM of the Hotel really really give the best of his experience and all... More 

Helpful?
Thank zainuddin abu h
SLPGPR, Hotel Manager at Shangri-La Hotel Guangzhou, responded to this review

Dear zainuddin abu h, Thank you for choosing Shangri-La Hotel, Guangzhou and for sharing your comments on your recent stay with us. My colleagues and I are truly motivated from you feedback. Your recognition is a great momentum for us to carry on our heart-felt hospitality and we all look forward to welcoming you back soon. Warm Regards, Keith Tomkies More 

Level Contributor
50 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The concierge was extremely helpful and friendly; rooms large though carpets had a little musky smell to them but otherwise clean & spotless; the swimming pool & health club was well equiped & clean. Enjoyed the big buffet breakfasts at Wok Too; location a bit quiet as near the exhibition area but the buzzing arts were about 20 to 30... More 

Helpful?
Thank Bhagesh C
SLPGPR, Hotel Manager at Shangri-La Hotel Guangzhou, responded to this review

Dear Bhagesh C, Thank you for choosing Shangri-La Hotel, Guangzhou and for sharing your comments on your recent stay with us. Delighted to know you enjoyed our overall service and facilities, and I'll be glad to pass your kind words to our concierge team. Besides, we'll also look into the issue as mentioned and make improvement for a perfect stay... More 

Hong Kong, China
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed August 20, 2016 via mobile

My overall opinion of the hotel is very positive but I have to highlight some remarkable pros and cons: Pros: - after several years since the opening, the environment is new, clean and luxury - the horizon club lounge is very nice, especially for the free buffet in the evening - the hotel is in a great position if you... More 

Helpful?
1 Thank Paolo M
SLPGPR, Hotel Manager at Shangri-La Hotel Guangzhou, responded to this review

Dear Paolo M, Thank you for choosing Shangri-La Hotel, Guangzhou and for sharing your comments on your recent stay with us. We are glad to know that you enjoy our Horizon Club and the proximity to Canton Fair Complex. Our hotel is certainly well placed to reach this facility and is also conveniently placed to go to Party Pier or... More 

Singapore, Singapore
Level Contributor
49 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed August 14, 2016 via mobile

Being a regular to the Shangri-la my expectations are high. After all prices are accordingly. Requested a hotel taxi to drive me to my appointment. The limo arrived too late - more than 30' - so my appointment had to be delayed. Feel very disappointed the way it was handled. I know language is an issue in China so I... More 

Helpful?
1 Thank KonradVP
SLPGPR, Hotel Manager at Shangri-La Hotel Guangzhou, responded to this review

Dear KonradVP, I am most concerned to read your comments concerning your recent stay which is certainly not in line with our usual standards of hospitality. So that we can fully understand and ensure we take the appropriate action, I would be much obliged if you could contact me directly at communications.slpg@shangri-la.com. Thank you and I hope to hear from... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed August 1, 2016

A wonderful stay with an impeccable service. If you want to forget about your problems, please go to this hotel. The staff was nice, the rooms gorgeous and the food amazing with a lot of variety to choose from.

Helpful?
Thank Miha B
SLPGPR, Hotel Manager at Shangri-La Hotel Guangzhou, responded to this review

Dear Miha B, Thank you for choosing Shangri-La Hotel, Guangzhou and for sharing your comments on your recent stay with us. My colleagues and I are truly motivated from you feedback. Your recognition is a great momentum for us to carry on our heart-felt hospitality and we all look forward to welcoming you back soon. Warm Regards, Keith Tomkies More 

Guangzhou
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 24, 2016

The hotel is excellent - every part of it - great food, very, very friendly and professional staff, a fantastic pool and garden, there is nothing negative to say about it at all. During the summer it is a must for any family! The hotel is offering daily activities for families (4-5 per day) things like city tours, pool games,... More 

Review collected in partnership with shangri-la.com

Helpful?
1 Thank M_Revis
SLPGPR, Hotel Manager at Shangri-La Hotel Guangzhou, responded to this review

Dear M_Revis, Thank you for choosing Shangri-La Hotel, Guangzhou and for sharing your comments on your recent stay with us. My colleagues and I are truly motivated from you comments and delighted to know you enjoyed our overall service and facilities. From now till the end of September, all in-house guests are welcome to join our Summer Camp program, which... More 

Shenzhen, China
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed July 16, 2016

We stayed two nights there, and it was a bit dissapointed. If you go early to have breakfast to the club lounge, you feel way too intimidated, normally there is no many guests at that time and we had like 4 girls for the whole breakfast just looking to us and all our moves it was just very uncomfortable. Other... More 

Helpful?
1 Thank Janira L
SLPGPR, Hotel Manager at Shangri-La Hotel Guangzhou, responded to this review

Dear Janira L, Thank you for taking the time to write about your recent stay with us although I am most concerned to read your comments which sound far from our usual high standards of hospitality. I would much appreciate it if you could contact me directly at communications.slpg@shangri-la.com as I would like the opportunity to investigate properly what took... More 

Questions? Get answers from hotel staff and past guests. Ask a question

1,113 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (444)
Viewed
Pool/Beach Area (29)
Viewed
View from Room (26)
Viewed
Business Center/Function Rooms (5)
Viewed
Room/Suite (71)
Viewed
Dining (28)
Viewed
Bathroom (15)
Viewed
Hotel & Grounds (43)
Viewed
Family/Play Areas (1)
Viewed
Other (226)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (608)
Viewed
Amenities (96)
Viewed
Executive Suite (95)
Viewed
Horizon Deluxe Room (River View) (59)
Viewed
Pool (45)
Viewed
Premier Room (69)
Viewed
Dining (182)
Viewed
The Hotel (62)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (61)
Viewed
Hotel & Grounds (8)
Viewed
Dining (11)
Viewed
Room/Suite (8)
Viewed
Pool/Beach Area (2)
Viewed
Business Center/Function Rooms (10)
Viewed
Other (22)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Guangzhou hotels
3.2 mi away
Oakwood Premier Guangzhou
Oakwood Premier Guangzhou
#2 of 3,259 in Guangzhou
5.0 of 5 stars 477 reviews
3.1 mi away
Four Seasons Hotel Guangzhou
Four Seasons Hotel Guangzhou
#3 of 3,259 in Guangzhou
4.5 of 5 stars 517 reviews
3.2 mi away
Mandarin Oriental, Guangzhou
Mandarin Oriental, Guangzhou
#1 of 3,259 in Guangzhou
5.0 of 5 stars 496 reviews
Show Prices
Show Prices
Show Prices
0.7 mi away
Langham Place Guangzhou
Langham Place Guangzhou
#9 of 3,259 in Guangzhou
4.5 of 5 stars 243 reviews
5.8 mi away
The Garden Hotel Guangzhou
The Garden Hotel Guangzhou
#5 of 3,259 in Guangzhou
4.5 of 5 stars 2,351 reviews
2.9 mi away
The Ritz-Carlton, Guangzhou
The Ritz-Carlton, Guangzhou
#8 of 3,259 in Guangzhou
4.5 of 5 stars 840 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Microwave
  • Minibar
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Shangri-La Hotel, Guangzhou is located adjacent to the Canton Fair with less than 1 minute walking distance to Guangzhou International Convention and Exhibition Center. Surrounded by lush gardens on an island in the Pearl River, the hotel's 704 guestrooms offer amazing views through the floor-to-ceiling windows of the nearby Pearl River and the greenery on the other side. The hotel offers its guest complimentary Wi-Fi and broadband internet access in all guestrooms and public areas. During the Canton Fair period, the hotel offers complimentary shuttle bus services to the fair as well as major hot spots across the city, with Wi-Fi available in the shuttle bus; guests can choose to take a walk or the shuttle between the hotel and the Canton Fair Complex. The Shangri-La offers a variety of dining options from East to West put together by award-winning chefs. Traditional Thai and fusion dishes are cooked up with imported herbs and spices at coolThai. Nadaman offers up the renowned menu of its worldwide Japanese fine dining chain. Guests looking for something more local can check out the regional Chinese offerings at Summer Palace. A selection of Asian favorites and contemporary international cuisine is available from the food-theater-style WOK TOO Cafe which provides both a la carte and buffet. Diners at the WOK TOO Cafe can eat inside the main dining hall, out in the garden or in one of the private dining rooms. Guests looking to eat Western cuisine can also head to il Forno, the hotel's Italian restaurant. Guests relaxing in the lush gardens around the outdoor swimming pool can indulge in a tropical cocktail or a light snack at the Poolside Bar & Grill. Live jazz performances accompany snacks and cocktails, coffee or afternoon tea in the Lobby Lounge. When night falls, guests can roll up to the Lift Bar on the second floor and enjoy drinks and snacks while looking out over the gardens and river. The flowing shape of this Guangzhou hotel's outdoor pool is lined by a tropical garden, giving guests a relaxing getaway from the hustle of bustling "Canton," and an indoor pool is also available. ... more   less 

Additional Information about Shangri-La Hotel Guangzhou

Address: NO. 1 Xin Gang East Rd, Guangzhou 510308, China
Location: China > Guangdong > Guangzhou
Price Range: $129 - $460 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La Hotel Guangzhou 5*
Number of rooms: 704
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Shangri-La Hotels and Resorts, Travelocity, Priceline, Odigeo, Agoda, Ctrip TA, Cheap Tickets, Expedia, TripOnline SA and Hotwire so you can book your Shangri-La Hotel Guangzhou reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Shangri La Hotel Guangzhou
Shangri La Guangzhou
Hotel Style:
#3 Spa Hotel in Guangzhou
#4 Business Hotel in Guangzhou
#4 Luxury Hotel in Guangzhou
#5 Romantic Hotel in Guangzhou
#7 Family Hotel in Guangzhou
#74 Best Value Hotel in Guangzhou
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay