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Shangri-La Hotel Guangzhou

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#10 of 3,386 Hotels in Guangzhou
Certificate of Excellence
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Shangri-La Hotel Guangzhou
Shangri-La Hotel Guangzhou
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1,614 Reviews from our TripAdvisor Community

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Showing 437: English reviews
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Reviewed 2 days ago NEW

I booked 2 double-room & it was clearly stated in my booking voucher that I need 2 rooms next to each other. I arrived at hotel early before 11am & I went to check-in counter to process the registration right away. But as expected, I was told that the rooms were not ready & it was also acceptable because the...

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Helpful?
Thank Winnie W
knoxville tn
Reviewed 2 days ago NEW

I have been traveling to china more than 22 years and have made over 40 visits. This is by far the best hotel in China that I have stayed in! The staff cares so much, the food is incredible, and the room is beautiful. What else do you want? The cherry on top was asking house keeping to please give...

Review collected in partnership with shangri-la.com
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Thank nicolansam
London, United Kingdom
Reviewed 2 days ago NEW

Stayed 3 nights for the furniture fair. Good location for Halls A&B. Looks a bit dated and room was poor - stained carpets and smelt like a smoking room. This was apparently after I had got upgraded as they were fully booked! Service as usual was very good and breakfast great. Expensive but then they have a captive audience.....

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Thank nelson14138
Bangkok, Thailand
Reviewed 3 days ago NEWvia mobile

So .... as every year happens, I am here for the furniture show. As hotel is next door to the venue, you need to book in a good advance, 7 days cancellation policy, .... being a platinum member, all the benefits of the lounge are not as good as because of the amount of people staying there. This year they...

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Thank Alex R
Hong Kong, China
Reviewed 4 days ago NEW

Always a delight staying here whenever needed to be in Guangzhou since it opened, restaurants are good, in particular the Thai restaurant, a bit disappointed when it changed to more Southeast Asian rather than traditional Northern Thai when it first opened. Horizon lounge is excellent, service impeccable as always is the Shanghai-la tradition. Had spa treatments two days in a...

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Thank anaHongKong2017
Toronto, Canada
Reviewed 1 week ago

Among all hotels i stay at during the whole year this stand on the vey top of the list. The service and people are the very best. The location is fantastic for business people since it is a 1 minutes walking distance to the fair ground and only a 15 minutes taxi ride from the very city centre. 35 RMB...

Review collected in partnership with shangri-la.com
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Helpful?
Thank arash m
SLPGPR, Hotel Manager at Shangri-La Hotel Guangzhou, responded to this review

Dear arash m, Thank you for choosing Shangri-La Hotel, Guangzhou and for your continued patronage of our hotel. We much appreciate your kind words for our team and look forward to welcoming you back on your next visit here. Yours sincerely, Keith Tomkies

Milwaukee, Wisconsin
Reviewed 1 week ago

Great hotel. It's a bit of a walk from the metro station, but nothing unbearable. Breakfast buffet was amazing! We got full every morning and didn't need to eat until dinnertime. The gym facilities were decent, we were able to get a good workout in. However, like most places in China, we had Chinese people staring at us and trying...

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Helpful?
Thank miaa007
SLPGPR, Hotel Manager at Shangri-La Hotel Guangzhou, responded to this review

Dear miaa007, Thank you for choosing Shangri-La Hotel, Guangzhou and for sharing your valuable comments on your recent stay with us. We are delighted to know that you enjoyed our facilities and breakfast buffet whilst here. However we are concerned that you were inconvenienced as you describe in the gym and will address this as nobody should be disturbed in...

Stockholm, Sweden
Reviewed 3 weeks ago

service was excellent, i could say one of the best choices available in GZ. the buffet is generally very good. however they should have improve the dim sum part of the breakfast, afterall GZ is the center of Cantonese cousin, and was slightly disappointed with the dimsum selection. however over all the breakfast quality was really good. the room is...

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Helpful?
Thank MJJH2012
SLPGPR, Hotel Manager at Shangri-La Hotel Guangzhou, responded to this review

Dear MJJH2012, Thank you for choosing Shangri-La Hotel, Guangzhou and for sharing your valuable comments on your recent stay with us. We are delighted to know that you were satisfied with your stay and were comfortable with our overall service whilst here. We will also review your comments concerning our buffet. We do look forward to welcoming you back to...

Reviewed 3 weeks ago

Spent 8 nights at the Shangri La executive floor 33 - Great king size bed with a lovely ceiling lamp and views of the city. The room was well decorated, stylish and very well taken care of. Been to Shangri La Abu Dhabi and Singapore and the service is excellent in all of them. Location is perfect if you are...

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Helpful?
Thank Freddy M
SLPGPR, Hotel Manager at Shangri-La Hotel Guangzhou, responded to this review

Dear Freddy M, Thank you for choosing Shangri-La Hotel, Guangzhou and for sharing your comments of your recent stay with us. We are delighted to know that you enjoyed staying at our Horizon Club floor and were happy with the elite privileges. We all look forward to welcoming you back soon. Warm regards, Keith Tomkies

Bangkok, Thailand
Reviewed 3 weeks ago

It was excellent stay at the hotel. Room are comfortable. Breakfast are awesome. Staff is very service and friendly. However hotel is right next to exhibition complex, so it make this hotel crowded all the time. I stayed here 2 nights and every time I come down for breakfast, it has lots of people.

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Thank big15096
SLPGPR, Hotel Manager at Shangri-La Hotel Guangzhou, responded to this review

Dear big15096, Thank you for choosing Shangri-La Hotel, Guangzhou and for sharing your comments of your recent stay with us. I am glad to hear that you had a delightful stay with us. Your recognition is a great momentum for us to carry on our heart-felt hospitality and I will be glad to pass your compliments to my colleagues. Warm...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
Shangri-La Hotel, Guangzhou is located adjacent to the Canton Fair with less than 1 minute walking distance to Guangzhou International Convention and Exhibition Center. Surrounded by lush gardens on an island in the Pearl River, the hotel's 704 guestrooms offer amazing views through the floor-to-ceiling windows of the nearby Pearl River and the greenery on the other side. The hotel offers its guest complimentary Wi-Fi and broadband internet access in all guestrooms and public areas. During the Canton Fair period, the hotel offers complimentary shuttle bus services to the fair as well as major hot spots across the city, with Wi-Fi available in the shuttle bus; guests can choose to take a walk or the shuttle between the hotel and the Canton Fair Complex. The Shangri-La offers a variety of dining options from East to West put together by award-winning chefs. Traditional Thai and fusion dishes are cooked up with imported herbs and spices at coolThai. Nadaman offers up the renowned menu of its worldwide Japanese fine dining chain. Guests looking for something more local can check out the regional Chinese offerings at Summer Palace. A selection of Asian favorites and contemporary international cuisine is available from the food-theater-style WOK TOO Cafe which provides both a la carte and buffet. Diners at the WOK TOO Cafe can eat inside the main dining hall, out in the garden or in one of the private dining rooms. Guests looking to eat Western cuisine can also head to il Forno, the hotel's Italian restaurant. Guests relaxing in the lush gardens around the outdoor swimming pool can indulge in a tropical cocktail or a light snack at the Poolside Bar & Grill. Live jazz performances accompany snacks and cocktails, coffee or afternoon tea in the Lobby Lounge. When night falls, guests can roll up to the Lift Bar on the second floor and enjoy drinks and snacks while looking out over the gardens and river. The flowing shape of this Guangzhou hotel's outdoor pool is lined by a tropical garden, giving guests a relaxing getaway from the hustle of bustling "Canton," and an indoor pool is also available. ... more   less 

Additional Information about Shangri-La Hotel Guangzhou

Address: No.1 Huizhan East Road, Haizhu District, Guangzhou 510308, China
Location: China > Guangdong > Guangzhou
Price Range: $148 - $470 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La Hotel Guangzhou 5*
Number of rooms: 704
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Expedia, Shangri-La Hotels and Resorts, Cheap Tickets, Agoda and Ctrip TA so you can book your Shangri-La Hotel Guangzhou reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Shangri La Hotel Guangzhou
Shangri La Guangzhou
Hotel Style:
#4 Business Hotel in Guangzhou
#5 Romantic Hotel in Guangzhou
#7 Family Hotel in Guangzhou
#9 Spa Hotel in Guangzhou
#10 Luxury Hotel in Guangzhou
#75 Best Value Hotel in Guangzhou
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Questions & Answers

Here's what travelers have asked, with answers from Shangri-La Hotel Guangzhou staff and other travelers.
11 questions
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Singapore, Singapore
over a year ago
Singapore, Singapore
3 months ago
5 months ago
North Ridgeville, Ohio

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Questions? Get answers from Shangri-La Hotel Guangzhou staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Book the river view room, higher floors of course.”
  • Guangzhou Shangri-la Hotel
  • Guangzhou Shanghai-la Hotel
 of 5 bubbles anaHongKong2017, 4 days ago | Read review
“ask for higher floor (top floor is 36th floor)”
 of 5 bubbles MJJH2012, 3 weeks ago | Read review
“Executive rooms floors 33 - 36 the very best with optimum service”
 of 5 bubbles I7491PBpatriciac, 3 weeks ago | Read review
“If you're alone and you don't want to be bothered to go out for meals, the exec floor is worth it. Free food, drinks, etc.”
 of 5 bubbles EvanDaviesDesign, Nov 22, 2016 | Read review
“Rooms are very nice specially suites.”
 of 5 bubbles ILYASAHMEDKHANK, Nov 16, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question