We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Shangri-La Hotel Guangzhou

Show Prices
#5 of 3,048 Hotels in Guangzhou
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Best prices for:1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Shangri-La Hotel Guangzhou
Shangri-La Hotel Guangzhou
Panoramas (20)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

1,512 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 378: English reviews
Hong Kong, China
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

My overall opinion of the hotel is very positive but I have to highlight some remarkable pros and cons: Pros: - after several years since the opening, the environment is new, clean and luxury - the horizon club lounge is very nice, especially for the free buffet in the evening - the hotel is in a great position if you... More 

Helpful?
Thank Paolo M
SLPGPR, Hotel Manager at Shangri-La Hotel Guangzhou, responded to this review

Dear Paolo M, Thank you for choosing Shangri-La Hotel, Guangzhou and for sharing your comments on your recent stay with us. We are glad to know that you enjoy our Horizon Club and the proximity to Canton Fair Complex. Our hotel is certainly well placed to reach this facility and is also conveniently placed to go to Party Pier or... More 

Singapore, Singapore
Level Contributor
49 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Being a regular to the Shangri-la my expectations are high. After all prices are accordingly. Requested a hotel taxi to drive me to my appointment. The limo arrived too late - more than 30' - so my appointment had to be delayed. Feel very disappointed the way it was handled. I know language is an issue in China so I... More 

Helpful?
Thank KonradVP
SLPGPR, Hotel Manager at Shangri-La Hotel Guangzhou, responded to this review

Dear KonradVP, I am most concerned to read your comments concerning your recent stay which is certainly not in line with our usual standards of hospitality. So that we can fully understand and ensure we take the appropriate action, I would be much obliged if you could contact me directly at communications.slpg@shangri-la.com. Thank you and I hope to hear from... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A wonderful stay with an impeccable service. If you want to forget about your problems, please go to this hotel. The staff was nice, the rooms gorgeous and the food amazing with a lot of variety to choose from.

Helpful?
Thank Miha B
SLPGPR, Hotel Manager at Shangri-La Hotel Guangzhou, responded to this review

Dear Miha B, Thank you for choosing Shangri-La Hotel, Guangzhou and for sharing your comments on your recent stay with us. My colleagues and I are truly motivated from you feedback. Your recognition is a great momentum for us to carry on our heart-felt hospitality and we all look forward to welcoming you back soon. Warm Regards, Keith Tomkies More 

Guangzhou
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

The hotel is excellent - every part of it - great food, very, very friendly and professional staff, a fantastic pool and garden, there is nothing negative to say about it at all. During the summer it is a must for any family! The hotel is offering daily activities for families (4-5 per day) things like city tours, pool games,... More 

Review collected in partnership with shangri-la.com

Helpful?
Thank M_Revis
SLPGPR, Hotel Manager at Shangri-La Hotel Guangzhou, responded to this review

Dear M_Revis, Thank you for choosing Shangri-La Hotel, Guangzhou and for sharing your comments on your recent stay with us. My colleagues and I are truly motivated from you comments and delighted to know you enjoyed our overall service and facilities. From now till the end of September, all in-house guests are welcome to join our Summer Camp program, which... More 

Shenzhen, China
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed July 16, 2016

We stayed two nights there, and it was a bit dissapointed. If you go early to have breakfast to the club lounge, you feel way too intimidated, normally there is no many guests at that time and we had like 4 girls for the whole breakfast just looking to us and all our moves it was just very uncomfortable. Other... More 

Helpful?
1 Thank Janira L
SLPGPR, Hotel Manager at Shangri-La Hotel Guangzhou, responded to this review

Dear Janira L, Thank you for taking the time to write about your recent stay with us although I am most concerned to read your comments which sound far from our usual high standards of hospitality. I would much appreciate it if you could contact me directly at communications.slpg@shangri-la.com as I would like the opportunity to investigate properly what took... More 

Leicester, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 11, 2016

Firstly - if booking this hotel in advance and you are a non-smoker ensure you request a non-smoking room. The person that booked our rooms didn't do this and we arrived very late the day before the exhibition was to begin so I wasn't able to swap rooms - this hotel was a great location in regards to the exhibition... More 

Helpful?
Thank rachkensh
SLPGPR, Hotel Manager at Shangri-La Hotel Guangzhou, responded to this review

Dear rachkensh, Thank you for choosing Shangri-La Hotel, Guangzhou and for sharing your comments on your recent stay with us. Glad to know you are satisfied with our food quality and breakfast. On the other hand, we'll immediately look into the issues as mentioned and take appropriate actions if necessary. With regards to internet speed, as you may know there... More 

Hong Kong, China
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 23, 2016

I usually stay at Mandarin Oriental when I visit Guangzhou for biz. But I go back to my favorite hotel Shangri-la on the last week of May. The service & everything in Shangri-la never disappoints you. I am so glad I made the decision to choose Shangri-la! Though it's not closest to my office in Guangzhou, they have a shuttle... More 

Helpful?
Thank sylvialammy
SLPGPR, Hotel Manager at Shangri-La Hotel Guangzhou, responded to this review

Dear sylvialammy, Thank you for choosing Shangri-La Hotel, Guangzhou and for sharing your comments on your recent stay with us. My colleagues and I are truly motivated from you comments and delighted to know you enjoyed our overall service and facilities. Besides, I'll be glad to pass your kind words to our colleague Sherry Lai as mentioned. Much appreciated for... More 

Hong Kong
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed June 21, 2016

This hotel is perfect, near the Pearl River, and the Canton Tower. The facilities are in good condition. There are two swimming pools, the outdoor one is on lobby floor, with excellent view, the indoor one is near the gym, with good hygiene. If possible, please book rooms for vacation in this hotel during low seasons. It is very full... More 

Helpful?
Thank agnespret
SLPGPR, Hotel Manager at Shangri-La Hotel Guangzhou, responded to this review

Dear agnespret, Thank you for choosing Shangri-La Hotel, Guangzhou and for sharing your comments on your recent stay with us. Delighted to know that you enjoyed our overall facilities and services. We all look forward to welcoming you back on your next visit here. Warm Regards, Keith Tomkies More 

Toronto, Canada
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 21, 2016

Great time and great service. A little far from the city centre ( 40 RMB taxi ride) but you won't find anything as good anywhere in GZ. Try for sure the spa services but try to book Andy if possible. Don't forget use the swimming pool.

Review collected in partnership with shangri-la.com

Helpful?
Thank arash m
SLPGPR, Hotel Manager at Shangri-La Hotel Guangzhou, responded to this review

Dear arash m, Thank you for choosing Shangri-La Hotel, Guangzhou and for sharing your valuable comments on your recent stay with us. We are all very glad to hear from you about your satisfaction, and especially with our spa and pool. I will be glad to share your kind words with our colleague Andy as mentioned. We all look forward... More 

Moscow, Russia
1 review
4 of 5 stars Reviewed June 14, 2016

Real 5 star hotel and good stuff. Very good organized breakfast and good meal and beverages. bathroom are ok and clean rooms. Very closer to the Fair. During your stay in the Hotel, you can feel yourself as in vacation, even if your are I business trip.

Review collected in partnership with shangri-la.com

Helpful?
Thank yuriyo125
SLPGPR, Hotel Manager at Shangri-La Hotel Guangzhou, responded to this review

Dear yuriyo 125, Thank you for choosing Shangri-La Hotel, Guangzhou and for sharing your comments on your recent stay with us. We are all delighted to know you enjoyed our overall facilities and services. Much appreciated for your kind words again, and we all look forward to welcoming you back soon! Warm Regards, Keith Tomkies More 

Questions? Get answers from hotel staff and past guests. Ask a question

1,103 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (434)
Viewed
Pool/Beach Area (28)
Viewed
View from Room (25)
Viewed
Room/Suite (71)
Viewed
Dining (28)
Viewed
Bathroom (15)
Viewed
Hotel & Grounds (43)
Viewed
Business Center/Function Rooms (2)
Viewed
Family/Play Areas (1)
Viewed
Other (221)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (608)
Viewed
Amenities (96)
Viewed
Executive Suite (95)
Viewed
Horizon Deluxe Room (River View) (59)
Viewed
Pool (45)
Viewed
Premier Room (69)
Viewed
Dining (182)
Viewed
The Hotel (62)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (61)
Viewed
Hotel & Grounds (8)
Viewed
Dining (11)
Viewed
Room/Suite (8)
Viewed
Pool/Beach Area (2)
Viewed
Business Center/Function Rooms (10)
Viewed
Other (22)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Guangzhou hotels
3.2 mi away
Mandarin Oriental, Guangzhou
Mandarin Oriental, Guangzhou
#1 of 3,048 in Guangzhou
5.0 of 5 stars 472 reviews
3.1 mi away
Four Seasons Hotel Guangzhou
Four Seasons Hotel Guangzhou
#3 of 3,048 in Guangzhou
4.5 of 5 stars 504 reviews
3.2 mi away
Oakwood Premier Guangzhou
Oakwood Premier Guangzhou
#2 of 3,048 in Guangzhou
4.5 of 5 stars 468 reviews
Show Prices
Show Prices
Show Prices
5.8 mi away
The Garden Hotel Guangzhou
The Garden Hotel Guangzhou
#6 of 3,048 in Guangzhou
4.5 of 5 stars 2,335 reviews
0.7 mi away
Langham Place Guangzhou
Langham Place Guangzhou
#10 of 3,048 in Guangzhou
4.5 of 5 stars 228 reviews
3.9 mi away
The Westin Guangzhou
The Westin Guangzhou
#11 of 3,048 in Guangzhou
4.5 of 5 stars 1,122 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Microwave
  • Minibar
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Shangri-La Hotel, Guangzhou is located adjacent to the Canton Fair with less than 1 minute walking distance to Guangzhou International Convention and Exhibition Center. Surrounded by lush gardens on an island in the Pearl River, the hotel's 704 guestrooms offer amazing views through the floor-to-ceiling windows of the nearby Pearl River and the greenery on the other side. The hotel offers its guest complimentary Wi-Fi and broadband internet access in all guestrooms and public areas. During the Canton Fair period, the hotel offers complimentary shuttle bus services to the fair as well as major hot spots across the city, with Wi-Fi available in the shuttle bus; guests can choose to take a walk or the shuttle between the hotel and the Canton Fair Complex. The Shangri-La offers a variety of dining options from East to West put together by award-winning chefs. Traditional Thai and fusion dishes are cooked up with imported herbs and spices at coolThai. Nadaman offers up the renowned menu of its worldwide Japanese fine dining chain. Guests looking for something more local can check out the regional Chinese offerings at Summer Palace. A selection of Asian favorites and contemporary international cuisine is available from the food-theater-style WOK TOO Cafe which provides both a la carte and buffet. Diners at the WOK TOO Cafe can eat inside the main dining hall, out in the garden or in one of the private dining rooms. Guests looking to eat Western cuisine can also head to il Forno, the hotel's Italian restaurant. Guests relaxing in the lush gardens around the outdoor swimming pool can indulge in a tropical cocktail or a light snack at the Poolside Bar & Grill. Live jazz performances accompany snacks and cocktails, coffee or afternoon tea in the Lobby Lounge. When night falls, guests can roll up to the Lift Bar on the second floor and enjoy drinks and snacks while looking out over the gardens and river. The flowing shape of this Guangzhou hotel's outdoor pool is lined by a tropical garden, giving guests a relaxing getaway from the hustle of bustling "Canton," and an indoor pool is also available. ... more   less 

Additional Information about Shangri-La Hotel Guangzhou

Address: NO. 1 Xin Gang East Rd, Guangzhou 510308, China
Location: China > Guangdong > Guangzhou
Price Range: $126 - $415 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La Hotel Guangzhou 5*
Number of rooms: 704
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Ctrip TA, Shangri-La Hotels and Resorts, Hotels.com, Hotwire, Cheap Tickets, Expedia, Priceline, Travelocity, Odigeo and Agoda so you can book your Shangri-La Hotel Guangzhou reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Shangri La Hotel Guangzhou
Shangri La Guangzhou
Hotel Style:
#4 Business Hotel in Guangzhou
#4 Spa Hotel in Guangzhou
#5 Romantic Hotel in Guangzhou
#5 Luxury Hotel in Guangzhou
#7 Family Hotel in Guangzhou
#65 Best Value Hotel in Guangzhou
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay