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Helenbergh International Hotel Mansion

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Helenbergh International Hotel Mansion
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15 Reviews from our TripAdvisor Community

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Showing 1: English review
Port Macquarie, New South Wales, Australia
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed October 25, 2011

Dreadful. Not at all as advertised. No internet, dirty, No English No western Food, Pool green, half empty, closed and user pays, No bar facilities,No Room service, self contained 2 bed studio had kitchen but no utensils or anything else, TV not working, fan and lights not working, Bed harder than concrete,we had to get Quilts off other beds to lay on top of mattress to even be able to lie down on it. Bath balanced on pile of old tiles. When requesting Gin and Tonic staff brought up a half used mini bottle of Gin and no idea of Tonic, Fried Rice order became French Fries ( the only western food) in a takeway container, dreadful food in breakfast room, cook dropped egglifter on filty floor picked it up and continued to cook with it! Complex is rundown and filthy.Health club facilites are just gross and you must pay to use. Booked for 1 week but checked out after 5 hrs. They wanted to charge whole week but agreed on just one nights rate but higher than quoted.Certainly not as advertised... More 

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Thank Janette O
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
Services
  • Room Service
  • Business Center with Internet Access

Additional Information about Helenbergh International Hotel Mansion

Address: No.176 Nanhua Road, Shiqiao Town, Panyu District, Guangzhou 511400, China
Location: China > Guangdong > Guangzhou
Hotel Class:5 star — Helenbergh International Hotel Mansion 5*
Number of rooms: 276
Hotel Style:
#160 Luxury Hotel in Guangzhou
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