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The Garden Hotel Guangzhou

#6 of 3,047 Hotels in Guangzhou
Certificate of Excellence
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Name/address in local language
No. 368 Huanshi Dong Road, Guangzhou 510064, China
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2,320 Reviews from our TripAdvisor Community

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Showing 525: English reviews
Hong Kong
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

It's been around for awhile but hotel still looks sharp, The room had everything needed and nice toiletries which I like. Excellent fitness room which is important to me, nice poo. I typically walked to places that I eat at because hotel food tends to be overpriced and found great places in the neighborhood, like a Brazilian all-yo- can buffet... More 

Helpful?
Thank geraldg875
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

The hotel is amazing. Wonderful .beautiful the garden waaaw especially the coloured fish ..the breakfast not good ..swimming pool half good. .the location of the hotel very good it is located near the famous market in Guangzhou also the transportation available for buses or subway. don't rent the taxes because they are theeft. Go to canton tower using subway number... More 

Helpful?
Thank Hadi A
Dubai, United Arab Emirates
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The hotel is just a few meters away from Taojin metro, it's only two stops away from the clothes and shoes wholesale market. There's a mall across the hotel, lots of good restaurants around the area especially on the side road along Starbucks. The rooms are just ok, not big and not small. Breakfast choice is limited, the coffee isn't... More 

Helpful?
Thank genyvb
thegardenhotel, Guest Relations Manager at The Garden Hotel Guangzhou, responded to this review

Dear genyvb, thank you for your brief but thorough review in regards to your recent visit to the hotel. I appreciate your positive notes as well as pointing out the areas which we need to improve on. I will certainly share your feedback with the respective teams in their areas for review and adjustments where possible. Unfortunately I am not... More 

Philadelphia, Pennsylvania
Level Contributor
139 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 1 week ago

PRIME LOCATION (5 stars) - We were told by locals that this is the location of the city we should stay - Jianshexincu district, and Taojin (literally means "Gold Rush") subway stop of the Redline. Instead of the area where all the newer top hotels are, Pearl River New Town. Because of the traffic congestion, unless you are willing to... More 

Helpful?
Thank TravelLily007
thegardenhotel, Guest Relations Manager at The Garden Hotel Guangzhou, responded to this review

Dear TravelLily007, firstly, I would like to thank you for taking time out of your daily schedule to review your recent visit with us in such impeccable detail. While the positive aspects are most certainly rewarding for our daily engagement with our guests, the areas where we fell short and didn't meet your expectations are definitely going to be shared... More 

London, United Kingdom
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed here on many business trips and find it welcoming as soon as you walk and the floral fragrance makes you forgot you are in GZ and takes you to Bali . Well equipped clean large modern rooms with all facilities you could need . Nice lobby bar ,coffee shop, and at least 2 restaurants . Good service and fairly... More 

Helpful?
Thank pushyjoe
thegardenhotel, Guest Relations Manager at The Garden Hotel Guangzhou, responded to this review

Dear pushyjoe, I appreciate that you have taken time out of your schedule to review your recent visits to Guangzhou and the Garden Hotel. Upon entering the lobby, the scent is a mixture of lotus with bamboo which is specially made for us - I am glad to hear that scent recalls memories of beach-front trips even though being in... More 

Singapore, Singapore
Level Contributor
29 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed there 3 times in last 3 months Last time 12th June 2016 Room 2725 executive room on executive floor. Room was very quite and dark when curtains are closed. Sleeping quality very good. Bath is large enough for 2 people and shower excellent. The free internet was fast enough for face time audio and internet browsing. There are tea... More 

Helpful?
Thank ronaldlee
thegardenhotel, Guest Relations Manager at The Garden Hotel Guangzhou, responded to this review

Dear ronaldlee, Thank you for taking time out of your schedule and reviewing your recent visits to the hotel. I appreciate that you've summarized several experiences in our hotel over a course of 3 stays and I'm glad that we were able to create some memorable moments for you in the past few months. The feedback in regards to our... More 

Herndon, VA
Level Contributor
56 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Almost too large. The was the last stay of my family's two week tour in China. The lobby is among the largest and fanciest I have ever seen. We were assigned two 13th floor rooms, which were also suites, each with separate bedrooms. Surprisingly, the sink in our bathroom didn't drain well. The hotel is so large that there are... More 

Helpful?
Thank TerpVirginia
thegardenhotel, Guest Relations Manager at The Garden Hotel Guangzhou, responded to this review

Dear TerpVirginia, I would like to extend a sincere apology to the sub-standard service which you have received in our casual dining restaurant. This is most certainly not the kind of experience we would like for our customers to experience while staying with us. Our Culinary team will be briefed on the incident and your review. As I am not... More 

Hong Kong, China
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Generally speaking, I pretty like this hotel because it includes antique decoration, nice customer service and view. I feel satisfied at this hotel, except the WIFI connection. In fact, I have to reconnect the WIFI every 5 mins, which is not acceptable. I hope you can assuage the problem. When somebody need to stay in Guangzhou, you should try this... More 

Helpful?
2 Thank CXALEX1113
thegardenhotel, Guest Relations Manager at The Garden Hotel Guangzhou, responded to this review

Dear 北京2016, Thank you for taking your time in reviewing your recent visit to the Garden Hotel here in Guangzhou. Thank you as well for the recommendation and acknowledgement of our customer service which enhanced your stay with us. I am sorry to read that the Wi-Fi connection caused inconvenience throughout your stay - this information will most certainly reach... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great location in the centre of Guangzhou, easy access via shuttle bus, taxi and metro stations. if you want local foord or even if ou want more familiar wester brands like McD's, KFC or Starbucks. Close to cafes and restaurats Without doubt the most comfotable bed I have ever slept in.

Helpful?
Thank Robert R
thegardenhotel, Guest Relations Manager at The Garden Hotel Guangzhou, responded to this review

Dear Robert R, Thank you for your brief but thorough review and insights into your stay experience. I appreciate the positive note and I am glad to read that you've had a good night's rest while residing with us. Most certainly, I hope that we will have a chance to be hosting you once again upon return to Guangzhou. Best... More 

Geneva, Switzerland
Level Contributor
58 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Was booked by a local to check out a hotel for a long stay. Checked in, in a suite that was smelly, outdated, dirty (finger and hand prints on the glass desk top, mirror), sheets had spots, carpets had many stains, overall housekeeping was a 1, engineering was not better, paint was peeling from the ceiling, lights were coming of... More 

Helpful?
Thank funt0travelwith
thegardenhotel, Guest Relations Manager at The Garden Hotel Guangzhou, responded to this review

Dear funt0travelwith, Thank you for taking the time in reviewing your recent stay with us. I am sorry to hear that you have not experience the hotel in a way you should have. The mentioned shortcomings are most certainly not projecting the experience we would like to have for our guests when staying with us. Your comments and feedback will... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
The Garden Hotel, Guangzhou is one of the first landmarks of 5 star luxury hotels , it showcases a perfect blend of Cantonese heritage and contemporary sophistication. Garden Hotel offers welcoming ambience, memorable experience and classic culinary tour. Garden Hotel boasts 828 guest rooms & suites, 150 apartments, 8 multi - function rooms and 10 dining venues. The perfect choice for your journey in Guangzhou! ... more   less 

Additional Information about The Garden Hotel Guangzhou

Address: No. 368 Huanshi Dong Road, Guangzhou 510064, China
Location: China > Guangdong > Guangzhou
Price Range: $111 - $218 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Garden Hotel Guangzhou 5*
Number of rooms: 828
Reservation Options:
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Also Known As:
Garden Hotel Guangzhou
Hotel Style:
#4 Family Hotel in Guangzhou
#5 Spa Hotel in Guangzhou
#6 Luxury Hotel in Guangzhou
#9 Romantic Hotel in Guangzhou
#16 Business Hotel in Guangzhou
#52 Best Value Hotel in Guangzhou
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