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The Garden Hotel Guangzhou

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#12 of 3,394 Hotels in Guangzhou
Certificate of Excellence
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1 room 2 adults 0 children
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The Garden Hotel Guangzhou
The Garden Hotel Guangzhou
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2,461 Reviews from our TripAdvisor Community

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Showing 621: English reviews
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Dammam, Saudi Arabia
Reviewed yesterday NEWvia mobile

Amazing choice for family and friends near by metro station and restaurants and shopping mall I recommend this great hotel it save place and a lot of activities on it put you have to plan to you trip to get good prices

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Helpful?
Thank Bushra2000
Reviewed 2 days ago NEWvia mobile

Worst service at the LaiWan Chinese restaurant! Bad attitude, food are just so so. Staff are like in the fast food restaurant like never been trained. Will never come back again . Delivered wrong food and insisted me to just take it.. when informed to the manager in the restaurant she just said she has no idea at all and...

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Helpful?
Thank Mi T
Hong Kong, China
Reviewed 3 days ago NEW

The hotel is one of those high quality hotels in Guangzhou located just next to the Taojin Station (Line 5). Access to scenic spots is convenient. Hotel staff are friendly and helpful. Buffet is good. Hotel room is spacious with all the necessary amenities. Free wifi is provided. The only inconvenient point is that the shower and the toilet while...

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Helpful?
Thank chanalice18
thegardenhotel, Guest Relations Manager at The Garden Hotel Guangzhou, responded to this review

Dear chanalice18, Thank you for taking the time to write this review about your stay with us at the Garden Hotel. I am glad to know that you've found that so many aspects of your stay are up to your expectations. Your mention of the sliding door has been noted, and I'll definitely pass it along to our management team....

Shanghai, China
Reviewed 6 days ago NEWvia mobile

I stayed here for the 2017 Canton Fair. The hotel itself is amazing and all amenities is on site and in place. Rooms are clean and spacious. Breakfast is expensive, but good. English was a bit of a problem with hotel staff.

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Thank Jason V
Melbourne, Australia
Reviewed 6 days ago NEW

First impression is of luxury. Check in and out was quick and without fuss. All the staff were of a high standards of presentation and spoke English. The decor of rooms had a nice touch with modern features.

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Thank SL128128
Reviewed 1 week ago via mobile

Stayed three nights for the Canton Fair and this hotel remains my favorite hotel in Guangzhou. Perfect location and extremely friendly staff. The general manager greeted me during check out and Brian, Guest Service Officer, even took me to a clinic when I had an issue and afterwards picked up medicine from a pharmacy. Incredible service.

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Helpful?
Thank Robert T
Vancouver, Canada
Reviewed 1 week ago

We stayed at the Garden Hotel in March and it was our 4th stay in recent months. We always stay on the Executive Floor and it is an excellent option. It includes a beautiful Lounge on the 30th floor that includes a wonderful Happy Hour and has great views, there is also a great breakfast every monrning on the 30th...

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Helpful?
Thank DivingTropical
thegardenhotel, Guest Relations Manager at The Garden Hotel Guangzhou, responded to this review

Dear DivingTropical, Thank you for taking the time to write such a thoughtful review of your experience with us. I'm very happy to know that you enjoyed the Executive Floor's various facilities and views, and that you also had the chance to visit our gym and swimming pool. I will definitely be sharing your comments about the staff with all...

Reviewed 2 weeks ago via mobile

This hotel was used for a business trip to China for days. The rooms are very nice include Nespresso coffee as well as powered shades a bath tub and separate shower. They included breakfast is very nice. Check-in was made a mistake because the shorten trip for two days but corrected this Be advised that Guangzhou is very humid. Air-conditioning...

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Helpful?
Thank Robert F
thegardenhotel, Guest Relations Manager at The Garden Hotel Guangzhou, responded to this review

Dear Robert F, I'd like to thank you for taking your time to write this detailed review of your recent stay with us. I'm happy to know that we were able to amend your reservation accordingly and you were able to stay within the correct dates. Regarding the shortfall with humidity in Guangzhou, I'll refer your feedback to our Engineering...

Reviewed 3 weeks ago

OK, the design of the rooms were nice and a bit different from normal. There where some noice from the corridor coming into the rooms which was a bit disturbing. The breakfast room was quite crowded but there was much to choose from. This hotel was too expensive for what was offered.

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Helpful?
Thank Ulf L
thegardenhotel, Guest Relations Manager at The Garden Hotel Guangzhou, responded to this review

Dear Ulf L, Thank you for taking the time to review your recent stay with us. I'm sorry to hear that you haven't experienced the hotel in a way you should have. I'd like you to know that the shortcomings you've mentioned are not projecting the experience that we would like our guests to have while staying with us. I'd...

Reviewed 3 weeks ago via mobile

This is one of the best hotels that I have stayed at during the multiple number of times I have visited Guangzhou. The hotel is bustling with activity all the time and is an amazing place to get back to after a hard day's work. The lobby bar is an ideal place to unwind with friends/business associates. Location is great.

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Helpful?
Thank siddharth d
thegardenhotel, Guest Relations Manager at The Garden Hotel Guangzhou, responded to this review

Dear Siddharth D, Thank you for your thoughtful review of your experience here. I'm happy to know that you've enjoyed your stay with us. I'll be sure to share your comments about the lobby bar with their team as well. I hope we have another chance to host you at our hotel for your next trip to Guang Zhou! Regards...

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Garden Hotel, Guangzhou is one of the first landmarks of 5 star luxury hotels , it showcases a perfect blend of Cantonese heritage and contemporary sophistication. Garden Hotel offers welcoming ambience, memorable experience and classic culinary tour. Garden Hotel boasts 828 guest rooms & suites, 150 apartments, 8 multi - function rooms and 10 dining venues. The perfect choice for your journey in Guangzhou! ... more   less 

Additional Information about The Garden Hotel Guangzhou

Address: No. 368 Huanshi Dong Road, Guangzhou 510064, China
Location: China > Guangdong > Guangzhou
Price Range: $126 - $404 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Garden Hotel Guangzhou 5*
Number of rooms: 828
Reservation Options:
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Also Known As:
Garden Hotel Guangzhou
Hotel Style:
#4 Family Hotel in Guangzhou
#9 Romantic Hotel in Guangzhou
#11 Spa Hotel in Guangzhou
#12 Luxury Hotel in Guangzhou
#16 Business Hotel in Guangzhou
#62 Best Value Hotel in Guangzhou
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Questions & Answers

Here's what travelers have asked, with answers from The Garden Hotel Guangzhou staff and other travelers.
15 questions
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Questions? Get answers from The Garden Hotel Guangzhou staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Executive rooms are highly recommended and great value for little extra cost.”
Khampi, Feb 25, 2017 | Read review
“If you can afford it pay for the suite and the buffet breakfast”
loreyg, Feb 6, 2017 | Read review
“Just be nice and friendly and the staff will take good care of you”
peterj287, Feb 1, 2017 | Read review
“City view.”
  • room from my bed
yousefa36, Jan 20, 2017 | Read review
“take breakfast outdoors by the carp pool.”
hamishclifton, Dec 18, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question