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White Swan Hotel

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#18 of 3,353 Hotels in Guangzhou
Certificate of Excellence
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105 Reviews from our TripAdvisor Community

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Showing 70: English reviews
Oxford, United Kingdom
Reviewed 6 days ago NEW

Quite simply the best hotel I have stayed in, period, and I have stayed in MANY all over the world. The room (2022) was large, light, beautifully appointed, with a huge double bathroom. And I haven't mentioned the amazing lobby area (waterfall!). But the service is what really distinguishes this hotel - proactive, courteous, available at all hours and at...

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Helpful?
Thank Jacob K
WSH_ChrisYe, Guest Relations Manager at White Swan Hotel, responded to this review

Dear guest, Thank you for choosing the White Swan Hotel for your recent stay in Guangzhou and taking time to give us a detailed impression of your experience here. We are pleased to hear you enjoyed your stay here. Your praise and recognition will motivate all of us to continue to strive for excellence. Thank you once again for your...

Berkeley, California
Reviewed 2 weeks ago

The best asset of the hotel is its location: on Shamian Island, where the European merchants were located from the end of the 18th to the 19th century. Today the architecture of the island reflecting the Western presence of the past is historically protected. The island is, during the week a wonderful, well, 'island' of peace in the old center...

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Helpful?
Thank Marcoce
Management response:

Dear guest, thank you for taking time to sharing your recent experience at our hotel with us. We are pleased to hear that you enjoyed your stay and were impressed with our facilities, our River café and also had a chance to visit the beautiful surroundings of the hotel with the many historic buildings on Shamian Island. We thank you...

Ottawa, Canada
Reviewed 3 weeks ago

I have travelled to China from Canada over 40 times, and this would be in the top 10% of the hotel I have stayed. I was in Guangzhou for only one night, I realized when I got to the hotel that I should have stayed a few more nights. The hotel is superbly designed with great attention to details. The...

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Helpful?
Thank Danfromottawa2013
Management response:

Dear guest, thank you for sharing your recent experience at the White Swan Hotel with us. We are pleased to hear that enjoyed your stay with us, giving us high praise for our design. The picturesque one-of-a-kind waterfall in our three-story Lobby is the heart of the hotel, it has been here since 1983. Thank you for your visit and...

Bangalore
Reviewed 3 weeks ago

BREAKFAST IN CHINA Alex Abraham. Guangzhou. The White Swan Hotel was on the Shamian Island in the Pearl River. Between the Renmin bridge and the Zhujian Tunnel. This was originally a beach on the Pearl River, facing the White Goose Pool and it was in the early Qing dynasty that, during a flood, the island of Shamian was separated from...

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Helpful?
Thank aabraham77
Management response:

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. White Swan Hotel

Reviewed 4 weeks ago

We went to Guangzhou for a family vacation and stayed in this hotel. The amenity (after the renovation) and service were excellent. The island where the hotel is remains a sense of the old Guangzhou and is quiet and calm. The Dim sum restaurant is great and lots of local people like to go the hotel just for the restaurant....

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Helpful?
1Thank Haoyi C
Management response:

Dear guest, thank you for your wonderful review of your recent stay at our hotel. We are delighted to read of your favorable impression with our newly renovated hotel. We thank you again for your comments and look forward to the pleasure of welcoming you at another occasion as our esteemed guest. White Swan Hotel

New York City, New York
Reviewed December 14, 2016 via mobile

The last time I was in Guangzhou, wanted to stay at this hotel but under renovation, so when I got to Guangzhou this time made reservation for a two night stay. My taxi driver had a hard time finding the main entrance to the hotel, but once in the hotel, there was hotel worker to greet you and guide you...

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Helpful?
Thank slyhappy913
Management response:

Dear guest, thank you for taking time to share your recent experience with us. We are pleased to hear that you enjoyed your stay here, and had the chance to discover the many interesting places surrounding the hotel. Thanks for your valuable support and we look forward to welcoming you again at another opportunity. White Swan Hotel

Los angeles
Reviewed December 5, 2016

Bad airbnb rental resulted in stay at the White Swan Hotel and saved the day. What a beautiful hotel with views of the Pearl River and a terrific location by the Shamain shopping and restaurants. In the restored foreign section like tsin tin di in Shanghai. And a Kafelaku coffee lounge near by where we had to sample the Civet...

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Helpful?
Thank marshalll705
Management response:

Dear guest, thank you for taking time to sharing your recent experience at our hotel with us. We are pleased to hear that you enjoyed your stay and had a chance to visit the beautiful surroundings of the hotel with the many historic buildings on Shamian Island. We thank you for your visit and look forward to welcoming you again...

Los Angeles, California
Reviewed December 2, 2016 via mobile

Recently renovated this hotel is a shining gem on the riverfront- steps away frome the river and the quaint Shamian with restaurants and stores, perfect for a morning stroll or exercise. Excellent club lounge and very impressive breakfast buffet with gorgeous views of the water through giant windows. The staff are very professional and warmly catering. Rooms come in dark...

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Helpful?
Thank panamtravelkid
Management response:

Dear guest, thank you for sharing your recent experience at our hotel with us. We are indeed very pleased about your comments of our newly renovated hotel, in particular the design of our luxurious rooms and the quality of our services! and had the opportunity to also visit the beautiful surroundings of the hotel with the many historic buildings and...

Los Angeles, California
Reviewed November 23, 2016

I logged on to TripAdvisor and browse my reviews and just realized I forgot to write something about White Swan Hotel. For me, this is a hotel with sweet memory. The first time I stayed in this hotel was back in 1992. At that time, it was one of the only four 5-Star hotels in Guangzhou and I was really...

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Helpful?
Thank gchen2328
Management response:

Dear guest, thanks for your detailed comments of your recent experience staying with us. We glad to know that you were impressed by our newly renovated hotel. As you have noticed, we had remained some traditional elements such as our famous three-storey waterfall unchanged we are pleased that you enjoyed our well known Dim Sum delicacies and had the opportunity...

Spartanburg, South Carolina, United States
Reviewed November 17, 2016

I stayed here during the Canton Fair in October. The location is not close to the fair but you can take a 45 minute ferry ride from the hotel to the fair and back. Breakfast on the ferry and have beverage on the way back. Unless you stay walking distance from fair, it does not get better than this. I...

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Helpful?
Thank Ed M
Management response:

Dear guest, thank you for staying at White Swan Hotel and give us your valuable feedback. We are glad to hear that you enjoyed your stay with us and the service on boat. Thank you again for your valuable comments and look forward to welcoming you again at another occasion. White Swan Hotel

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Breakfast Available
Official Description (provided by the hotel)
Majestically overlooking the scenic Pearl River from its location on historic Shamian Island, the White Swan Hotel is an oasis of tranquility amid the hustle and bustle of the city. First opened in 1983, the White Swan Guangzhou is one of the most recognized five star luxury hotels in China and a longstanding member of the 'Leading Hotels of the World'. Over the years, the hotel has received many heads of states, including Queen Elizabeth II, and is renowned for extending exceptional service to every guest. As White Swan Hotel is newly renovated, the hotel features 520 luxurious rooms and suites, over 2500 square meters of well appointed meeting and conference space, a two-level fitness center, a heated outdoor pool, an exclusive Spa sanctuary, designer shops, and a variety of excellent restaurants, bars and lounges. Rooms are spacious and stylishly furnished with far reaching views of Shamian or a stunning panoramic view of the Pearl River. The attractive design of deluxe room features a self-contained workstation, a marble bathroom with luxurious branded amenities and top-quality mattresses with soft goose-down beddings for a good night sleep. The hotel is located a 5-minute walk from Huangsha Metro Station (Line 1 & 6). Guests can reach Guangzhou East Railway Station in 35 minutes by taxi. It takes 50 minutes to drive to Guangzhou Baiyun International Airport. White Swan Hotel Guangzhou-'Timeless Grace' The iconic five-star city-resort in the historic heart of Guangzhou. ... more   less 

Additional Information about White Swan Hotel

Address: No.1 Shamian South Street, Guangzhou 510133, China
Location: China > Guangdong > Guangzhou
Price Range: $129 - $482 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — White Swan Hotel 5*
Number of rooms: 520
Reservation Options:
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Also Known As:
Hotel White Swan
White Swan Guangzhou
Hotel Style:
#15 Spa Hotel in Guangzhou
#18 Luxury Hotel in Guangzhou
#66 Best Value Hotel in Guangzhou
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Questions & Answers

Here's what travelers have asked, with answers from White Swan Hotel staff and other travelers.
2 questions
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Questions? Get answers from White Swan Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I stayed in a city-view hotel (room 2022) which was great.”
 of 5 bubbles jacobk596, 6 days ago | Read review
“Room with river view”
 of 5 bubbles Marcoce, 2 weeks ago | Read review
“Stay in a room that has the river view...”
 of 5 bubbles HaoyiC, 4 weeks ago | Read review
“I really enjoyed the view from my Deluxe River View”
 of 5 bubbles 849edm, Nov 17, 2016 | Read review
“City view is probably more interesting than river view”
 of 5 bubbles SingaporeMatt, Oct 23, 2016 | Read review
5 of 5
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