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White Swan Hotel

#24 of 3,047 Hotels in Guangzhou
Certificate of Excellence
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White Swan Hotel
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67 Reviews from our TripAdvisor Community

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Showing 45: English reviews
Vancouver
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed one night with family. Staff are friendly especially the bellhops. Im not sure about English level at the front desk as husband spoke Cantonese. Rooms are spacious and very clean but lacks character. The beds are amazingly comfy though! Liked the motorized blinds and the fact that they are completely black out. There is an iPad in the room... More 

Helpful?
Thank kikibear
Mumbai, Maharashtra, India
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Recommended by my well travelled in China colleague , Uday, for my first time visit to Guangzhou, it took my breath away from the moment we reached till we left. Gorgeous frontage ( some photos enclosed ), reminded me of the best among the international hotels. Room was a bit small so that was a bit of a let down.... More 

Helpful?
Thank GiridharanH
Macau, China
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed in White Swan for 2 nights with my family. Room: Hotel was renovated 2 years ago. Rooms are new and clean, mixed with western and oriental design. Can choose different types of pillow based on your need. I like the English brand they use for toiletries. Deluxe room facing the river is good enough! Facilities: Went to swim once... More 

Helpful?
Thank KoalaWong7
Benburb, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Oh how I hated leaving this magnificent hotel! Breath taking view, amazing facilities and extremely kind staff here in the White swan hotel!! I've never felt so spoiled and relaxed! It is simply fabulous and I have no complaints!

Helpful?
Thank Keri B
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have now stayed in the White Swan on several occasions and must say that each time the service is absolutely first class. The rooms are incredibly luxurious with large bathrooms which have floor to ceiling windows with views onto the picturesque pearl river. The outdoor pool is perfect for laps and also there is a womderful large hot tub... More 

Helpful?
Thank BusinessTravellerJack
Frozen north
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel was beautifully remodeled and the service is top notch. Our children really enjoyed the special treatment and the beautiful pool. The executive lounge was wonderful for the cocktail hour, but best to head to the bigger restaurant for breakfast if you want more variety.

Helpful?
Thank shinan_04
Sydney, Australia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I really liked this hotel especially the beautiful garden and waterfall in the lobby and the long bar that looks out over the river. It has a glamorous old-world charm but with all modern amenities. Lots of great restaurants inside and the outdoor pool area is gorgeous. We stayed in a standard city view room which was quite small but... More 

Helpful?
Thank AnnaMimD
Madison, Wisconsin
Level Contributor
8 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

Really enjoyed our stay at the White Swan Hotel Guangzhou. Staff was excellent and pricing seemed a value for the service provided. Was able to book an in room massage, had a doctor visit for a tiny fee. Most staff spoke enough English to direct me wherever I wanted to go. The neighborhood was full of interesting shops and local... More 

Helpful?
Thank ChiliLos
Hong Kong, China
Level Contributor
59 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 208 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed one night in the hotel. The room is extra-ordinary spacious after renovation with modern decoration and equipment. The check-in was smooth and the staffs were polite and efficient. The room was clean with high class British toilettes. Tried the Café for breakfast and the Chinese restaurant for lunch, both were serving high quality delicious food. For the drawback,... More 

Helpful?
1 Thank MikeKwan
Level Contributor
1 review
5 of 5 stars Reviewed June 17, 2016

Booked a standard room. Very nice inside, met my expectations for 1200 per night, but there was this annoying clicking noise coming from the closet. At 11:30pm I walked downstairs to meet Alex at the front desk who I explained the problem to. What felt like about 2 seconds he began booking me a new room immediately, he upgraded me... More 

Helpful?
Thank Swen D
WhiteSwanGZ, General Manager at White Swan Hotel, responded to this review

Dear Mr Duerigen, Thank you very much for taking time for giving such a detailed feedback on your recent experience at our hotel. We are delighted that you enjoyed your stay here and that our Front Office colleagues attended to you in a caring, professional manner to ensure your utmost satisfaction. The well being of our guests is always our... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Pool
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Majestically overlooking the scenic Pearl River from its location on historic Shamian Island, the White Swan Hotel is an oasis of tranquility amid the hustle and bustle of the city. First opened in 1983, the White Swan Guangzhou is one of the most recognized five star luxury hotels in China and a longstanding member of the 'Leading Hotels of the World'. Over the years, the hotel has received many heads of states, including Queen Elizabeth II, and is renowned for extending exceptional service to every guest. As White Swan Hotel is newly renovated, the hotel features 520 luxurious rooms and suites, over 2500 square meters of well appointed meeting and conference space, a two-level fitness center, a heated outdoor pool, an exclusive Spa sanctuary, designer shops, and a variety of excellent restaurants, bars and lounges. Rooms are spacious and stylishly furnished with far reaching views of Shamian or a stunning panoramic view of the Pearl River. The attractive design of deluxe room features a self-contained workstation, a marble bathroom with luxurious branded amenities and top-quality mattresses with soft goose-down beddings for a good night sleep. The hotel is located a 5-minute walk from Huangsha Metro Station (Line 1 & 6). Guests can reach Guangzhou East Railway Station in 35 minutes by taxi. It takes 50 minutes to drive to Guangzhou Baiyun International Airport. White Swan Hotel Guangzhou-'Timeless Grace' The iconic five-star city-resort in the historic heart of Guangzhou. ... more   less 

Additional Information about White Swan Hotel

Address: NO. 1 Shamian South Street, Guangzhou 510130, China
Location: China > Guangdong > Guangzhou
Price Range: $159 - $246 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — White Swan Hotel 5*
Number of rooms: 520
Reservation Options:
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Also Known As:
Hotel White Swan
White Swan Guangzhou
Hotel Style:
#18 Spa Hotel in Guangzhou
#24 Luxury Hotel in Guangzhou
#70 Best Value Hotel in Guangzhou
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