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White Swan Hotel

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#22 of 3,259 Hotels in Guangzhou
Certificate of Excellence
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79 Reviews from our TripAdvisor Community

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Showing 53: English reviews
Leigh-on Sea, United Kingdom
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This hotel is in the old district, if you're looking for a more peaceful retreat after a busy day doing business I highly recommend the White Swan. In my opinion a room with a river view is a must. Great hotel - service, restaurants, facilities, location

Helpful?
Thank GreatGastro
Nairobi, Kenya
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

I enjoyed my experience here. everyone was helpful and the room experience fabulous. i had a good view of the pearl river and enjoyed the fitness center greatly. The menu was continental and well varied. i recommend it to any discerning business traveler.

Helpful?
Thank caroline201674
Management response:

Dear guest, thank you for staying at White Swan Hotel and providing us with your valuable feedback. We are pleased to hear that you enjoyed your stay with us and also enjoyed our fitness centre and restaurant. We truly appreciate your kind comments that will serve as a wonderful encouragement to continue our commitment to excellence in the great tradition... More 

San Mateo, California
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I stayed in here in April in the standard room and it was okay, nothing fancy, but I like how I can use their wifi to get on Facebook and Google. Now I come back again in sept and book their deluxe room. It is fantastic, decent size and true king bed. The bathroom is very big and very clean.... More 

Helpful?
Thank Angel P
Management response:

Dear guest, thank you for your feedback of your recent visit at our hotel. We are pleased to hear that you overall enjoyed your stay here. Our spacious Deluxe rooms that with 60sqm are twice the size of our Standard rooms (30sqm). If you want to explore the city in your next visit, please ask our concierge at any time.... More 

Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 weeks ago

Great experience staying in that hotel! The room is well-decor and spacious with stunning view over the river. Staffs are helpful plus tried the yum cha is nice too. The price is reasonable. Great place to stay either for business or leisure

Helpful?
Thank Alfred L
Management response:

Dear guest, thank you for staying at White Swan Hotel and providing us with your valuable feedback. We are pleased to hear that you enjoyed your stay and were impressed with our facilities and our famous Dim Sum breakfast in Hung Tu Hall. I’m happy to pass on your positive comments to my colleagues as acknowledgement of their dedicated efforts... More 

Simsbury, Connecticut
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 24, 2016

This was our fourth stay at the White Swan hotel and the first after its multi-year renovation. I had very fond memories of the hotel from former trips to China, and it did not disappoint this time--it's even better! Modern in style, the rooms are beautifully appointed and larger than they used to be. Everything is immaculate, tasteful, and verycomfortable.... More 

Helpful?
Thank Marguerite R
Dayton, Ohio
Level Contributor
5 reviews
5 of 5 stars Reviewed August 24, 2016

Great experience staying at the White Swan. Rooms are nice and large, food is outstanding, and the service is wonderful. Great locale with things to do and see close. I will definitely stay here again.

Helpful?
Thank roberty407
hong kong
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed August 8, 2016

stunning hotel, wonderful renovation, gorgeous pool and spa, attentive and very sweet staff who are (over) eager to please, located in the beautiful and restive and highly unusual Shiamen Island area of old colonial Canton. Perfect location for visits to Chimelong amusement parks - only a medium taxi ride away and a good place top recover :)

Helpful?
Thank nicnicHongKong
Management response:

Dear guest, Many thanks for taking time to give us a feedback on your recent stay here. We are really pleased to hear that you had a wonderful visit to our hotel, Shamian Island and Chimelong Paradise Park. The White Swan Hotel is a truly unique city-resort and we are fortunate to have many great facilities, experienced loyal staff and... More 

Athens, Greece
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 3, 2016

I stayed for 6 nights in the Club Deluxe room and i can't find one negative thing to say. The room was very spacy and comfortable and the bath was very satisfying too, having seperatly a bathtab and shower. Despite the Guangzhoo view being kinda foggy from high places especially in rainy days, from the 21st floor even the street... More 

Helpful?
Thank Nick S
Management response:

Dear guest, Thank you very much for taking time to give us such a detailed feedback on your recent experience here. We are so pleased to hear that you enjoyed your stay with us and have nothing but positive impressions to report. I will be happy to share your comments with our team members to encourage them in their strive... More 

Vancouver
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed July 24, 2016 via mobile

Stayed one night with family. Staff are friendly especially the bellhops. Im not sure about English level at the front desk as husband spoke Cantonese. Rooms are spacious and very clean but lacks character. The beds are amazingly comfy though! Liked the motorized blinds and the fact that they are completely black out. There is an iPad in the room... More 

Helpful?
Thank kikibear
Management response:

Dear guest Thank you for taking time to give us a feedback on your recent experience at our hotel with your family. We are pleased to hear that you enjoyed your stay here and have taken note of your observations for further improvements. Thank you again for your valuable comments and your patronage. Sincerely, Philip Erne General Manager More 

Mumbai, Maharashtra, India
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed July 23, 2016

Recommended by my well travelled in China colleague , Uday, for my first time visit to Guangzhou, it took my breath away from the moment we reached till we left. Gorgeous frontage ( some photos enclosed ), reminded me of the best among the international hotels. Room was a bit small so that was a bit of a let down.... More 

Helpful?
Thank GiridharanH
Management response:

Dear guest Thank you for taking time to give us a feedback on your recent experience at our hotel with your family. We are pleased to hear that you enjoyed your stay here and have taken note of your observations for further improvements. Thank you again for your valuable comments and your patronage. Sincerely, Philip Erne General Manager More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Laundry Service
  • Breakfast Available
Official Description (provided by the hotel)
Majestically overlooking the scenic Pearl River from its location on historic Shamian Island, the White Swan Hotel is an oasis of tranquility amid the hustle and bustle of the city. First opened in 1983, the White Swan Guangzhou is one of the most recognized five star luxury hotels in China and a longstanding member of the 'Leading Hotels of the World'. Over the years, the hotel has received many heads of states, including Queen Elizabeth II, and is renowned for extending exceptional service to every guest. As White Swan Hotel is newly renovated, the hotel features 520 luxurious rooms and suites, over 2500 square meters of well appointed meeting and conference space, a two-level fitness center, a heated outdoor pool, an exclusive Spa sanctuary, designer shops, and a variety of excellent restaurants, bars and lounges. Rooms are spacious and stylishly furnished with far reaching views of Shamian or a stunning panoramic view of the Pearl River. The attractive design of deluxe room features a self-contained workstation, a marble bathroom with luxurious branded amenities and top-quality mattresses with soft goose-down beddings for a good night sleep. The hotel is located a 5-minute walk from Huangsha Metro Station (Line 1 & 6). Guests can reach Guangzhou East Railway Station in 35 minutes by taxi. It takes 50 minutes to drive to Guangzhou Baiyun International Airport. White Swan Hotel Guangzhou-'Timeless Grace' The iconic five-star city-resort in the historic heart of Guangzhou. ... more   less 

Additional Information about White Swan Hotel

Address: No.1 Shamian South Street, Guangzhou 510133, China
Location: China > Guangdong > Guangzhou
Price Range: $163 - $492 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — White Swan Hotel 5*
Number of rooms: 520
Reservation Options:
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Also Known As:
Hotel White Swan
White Swan Guangzhou
Hotel Style:
#16 Spa Hotel in Guangzhou
#22 Luxury Hotel in Guangzhou
#73 Best Value Hotel in Guangzhou
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