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Mandarin Oriental, Guangzhou

Travelers' Choice award winner
06/04/2017 06/05/2017
1 room 2 adults 0 children
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Mandarin Oriental, Guangzhou
Mandarin Oriental, Guangzhou
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645 Reviews from our TripAdvisor Community

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Showing 354: English reviews
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hong kong
Reviewed yesterday NEW

I stayed there for a weekend escape and the hotel location is perfect right outside the metro station. There is a huge shopping mall down below but luxury shopping but what i am looking for is the local food. There is a chinese restaurant right acorss the street which open til late, decor is decent and price is cheap but...

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Thank popp7
Boston, Massachusetts
HOTEL’S FAVORITE REVIEW
Reviewed April 13, 2017 via mobile

Located in the heart of Guangzhou and convenient to shopping malls and restaurants. Check in was very efficient and was taken to my room with the offer to show me the room features. The room is very large being split down the middle by a hallway. On side is the tub and shower and the other side is the luggage...

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1Thank pdxballard
About Hotel's Favorite Review
MO_GUANGZHOU, General Manager at Mandarin Oriental, Guangzhou, responded to this review

Dear Guest, Thank you very much for taking the time to post such a positive review about your recent stay at Mandarin Oriental, Guangzhou with the Trip Advisor Community. I am very delighted to read how much you have enjoyed your stay with us, from the atmosphere of the hotel, the quality of the food and the warm and professional...

Reviewed 4 days ago NEW

Not the first time to stay at mandarin but this is going to be a memory one, from arrival to check out, from oriental club to fitness center. I enjoy every minute in the hotel. I love the room, the room design is better than the one in Shanghai. The breakfast has everything I need and the service is excellent.

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Helpful?
Thank gavin13f4
Taipei, Taiwan
Reviewed 5 days ago NEW

The room are big and spacious. Bathroom on one side of room corridor and bathrub on other side. Not a single working table in room but have 2 circular tables. For room to be suffiecently coolk one have to clse the doors of the bathrooms and well as the walkway to it to conserve the room airconditioning whose fan outlet...

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Helpful?
Thank oklim2016
Reviewed 6 days ago NEWvia mobile

We stayed in this hotel for few nights recently. Unfortunately for us, the first room given to us on level 18 had a problem with the toilet and we had to request a change of room. After few staffs have visited our room to investigate the problem, we were moved to a similar room on higher floor. The location of...

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Thank Susie813
Reviewed 1 week ago

Great customer service and experience. Coffee machine in the room, coffee anytime of the day. Accommodating house keeping. Great laundry service and timely return. Centrally located, at the most up market and expensive part on this part of the road.

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Thank chintm
MO_GUANGZHOU, Hotel Manager at Mandarin Oriental, Guangzhou, responded to this review

Dear Guest, Thank you for choosing Mandarin Oriental, Guangzhou for the past 5 months and taking the time to share your stay experience. Your positive feedback will certainly motivate our colleagues to continue to deliver an unforgettable experience for our guests. Once again, thank you very much for your comments and we look forward to welcoming you back to Mandarin...

Reviewed 2 weeks ago via mobile

The best I have ever been. The room itself is huge, comfortable, the view is splendid. Every person in the hotel is far above the luxury standards and, cherry on the cake since I am a bit fan of perfume, they work with Atelier Cologne!

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Helpful?
Thank Pete B
MO_GUANGZHOU, Hotel Manager at Mandarin Oriental, Guangzhou, responded to this review

Dear Guest, What a fantastic review! We are pleased to read that your stay with us was beyond your expectations. It is very encouraging for our colleagues to receive such a high remark on their efforts to deliver excellence in all areas of the hotel. My colleagues and I look forward to your return for another great experience at Mandarin...

Melbourne, Australia
Reviewed 2 weeks ago

If you want luxurious then stay here. Fantastic hotel with very comfortable amenities. Beds and pillows were very comfortable. Breakfast was varied and great quality. The staff are extremely polite and attentive. Overall a fantastic experience.

Review collected in partnership with this hotel
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Thank 595pasqualei
MO_GUANGZHOU, Hotel Manager at Mandarin Oriental, Guangzhou, responded to this review

Dear Guest, Thank you very much for taking the time to share such a positive review about your recent stay at Mandarin Oriental, Guangzhou with the Trip Advisor Community. I am delighted to read how much you have enjoyed your stay with us. It is such a honor that you consider our hotel to be the best hotel in China....

Reviewed 2 weeks ago

I stayed at the Shangri-La, Soluxe, Mandarin Oriental, and Pullman. This was my favorite, but here are the plus points of each: Soleux had the best view, lowest price. Shangri-La was walking distance to Canton Fair, but nothing else exciting to walk to there. Pullman was walking distance to the Airport. Rooms were a bit dark and older decor. Mandarin...

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Thank Tonyelias
MO_GUANGZHOU, General Manager at Mandarin Oriental, Guangzhou, responded to this review

Dear Guest, Thank you very much for taking the time to post such a positive review about your recent stay at Mandarin Oriental, Guangzhou with Trip Advisor Community. I am very delighted to read how much you have enjoyed your stay with us. I am honored to read that you consider our hotel the best hotels in Guangzhou. It is...

Barcelona, Spain
Reviewed 2 weeks ago

I've been twice to this hotel. The standard room is great, very spacious, with one walk-in closet, a 2-piece bathroom and a large bedroom. The bed is amazing, and you get a big bar with a coffee machine and all type of drinks. You also get a free plate of fresh fruit when you arrive to your room I´ve used...

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Thank Worleybcn
MO_GUANGZHOU, General Manager at Mandarin Oriental, Guangzhou, responded to this review

Dear Guest, Thank you for choosing Mandarin Oriental, Guangzhou for your recent trip and taking the time to share your stay experience at our hotel. Your positive feedback will certainly motivate our colleagues to provide our guests with an unforgettable experience of their stay with us. Once again, thank you very much for your comments and we look forward to...

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06/04/2017 06/05/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Babysitting
Official Description (provided by the hotel)
Located next to TaiKoo Hui Shopping Centre, each of the hotel’s 233 spacious guestrooms, 30 suites and 24 serviced apartments reflect the Group’s distinctive elegance and style. Diverse dining choices include Jiang by Chef Fei, one of China’s most notable chefs known for his creative flair; a classic grill restaurant, Ebony; The Taikoo Lounge; The Mandarin Cake Shop and The Loft. The Spa at Mandarin Oriental, Guangzhou offers city dwellers and visitors a rare opportunity for peace and tranquillity with nine private treatment rooms. Top-tier meetings and function facilities are spacious and equipped with the latest technology, and the hotel’s expansive 750 square metre ballroom is set to become the city’s premier celebration and events destination. ... more   less 

Additional Information about Mandarin Oriental, Guangzhou

Address: No.389 Tianhe Road, Guangzhou 510620, China
Location: China > Guangdong > Guangzhou
Price Range: $236 - $367 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mandarin Oriental, Guangzhou 5*
Number of rooms: 263
Reservation Options:
TripAdvisor is proud to partner with Mandarin Oriental, Hotels.com, Expedia, Booking.com, Travelocity, Hotwire, Cheap Tickets, Cancelon, TripOnline SA and HotelQuickly so you can book your Mandarin Oriental, Guangzhou reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Spa Hotel in Guangzhou
#1 Business Hotel in Guangzhou
#1 Romantic Hotel in Guangzhou
#2 Family Hotel in Guangzhou
#2 Luxury Hotel in Guangzhou
#73 Best Value Hotel in Guangzhou
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Questions & Answers

Here's what travelers have asked, with answers from Mandarin Oriental, Guangzhou staff and other travelers.
8 questions
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Questions? Get answers from Mandarin Oriental, Guangzhou staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“CLUB room - huge room !!”
871eyalw, 4 weeks ago | Read review
“Good pool,band spa, good food, and good location”
  • View
Lingang, 4 weeks ago | Read review
“Ask for rooms with better sound proof :P”
hkdhkd, Apr 10, 2017 | Read review
“Club Rooms”
DearDoha, Apr 4, 2017 | Read review
“The hotel staff will do everything possible to accommodate your needs, ask!”
jfk102761, Apr 3, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Mandarin Oriental
$210* /night
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Prices are for 1 room, 2 adults
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