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Mandarin Oriental, Guangzhou

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No.389 Tianhe Road, Guangzhou 510620 China
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (2469)
360
Panoramas (16)
Dining (658)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 04/06/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Mandarin Oriental, Guangzhou
Updated 04/06/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 3,988 hotels in Guangzhou
Location
Cleanliness
Service
Value
Travelers' Choice
Located next to TaiKoo Hui Shopping Centre, each of the hotel’s 233 spacious guestrooms, 30 suites and 24 serviced apartments reflect the Group’s distinctive elegance and style. Diverse dining choices include Jiang by Chef Fei, one of China’s most notable chefs known for his creative flair; a classic grill restaurant, Ebony; The Taikoo Lounge; The Mandarin Cake Shop; The Loft and Jin Bar. The Spa at Mandarin Oriental, Guangzhou offers city dwellers and visitors a rare opportunity for peace and tranquillity with nine private treatment rooms. Top-tier meetings and function facilities are spacious and equipped with the latest technology, and the hotel’s expansive 750 square metre ballroom is set to become the city’s premier celebration and events destination. Due to COVID-19, Swimming Pool and Oriental Club will be closed from 1 June, 2021 onwards until further notice. Taikoo Lounge will be closed from 1 June, 2021 onwards until further notice, afternoon tea will be served in Ebony. Semi-buffet service will be closed from 1 June, 2021 onwards until further notice, A La Carte menu remains available. Fitness Centre operation hour is 7:00 - 21:00, Ebony operation hour is 6:30 - 17:00. In Room Dining operation hour is 6:00 - 24:00. The Mandarin Cake Shop operation hour is 11:00 - 19:00. The Loft operation hour is 17:00 - 22:00.
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Full view
Property amenities
Paid public parking on-site
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Parking
Paid internet
Hot tub
Outdoor pool
Heated pool
Fitness / spa locker rooms
Personal trainer
Restaurant
Breakfast buffet
Happy hour
Outdoor dining area
Banquet room
Meeting rooms
Spa
Massage
24-hour security
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Shoeshine
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Room features
Bathrobes
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Trendy
Languages Spoken
English, Chinese

Location

Full view
92Great for walkers
Grade: 92 out of 100
111Restaurantswithin 0.3 miles
3Attractionswithin 0.3 miles
3042Reviews12Q+A100Room tips
Traveler rating
  • 2,829
  • 154
  • 26
  • 16
  • 17
Time of year
Traveler type
Language
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  • English
Popular mentions
Elvis W wrote a review May 2021
2 contributions
Staying in MO guangzhou is definitely a great relief from my original daily life. Having a drink in The Loft is the best time for me after swimming in MO. Kiki who recommended great drinking choices was a unexpected surprise. I would definitely pay a visit next time when i was in Guangzhou to the loft.
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Review collected in partnership with 单个酒店
Date of stay: May 2021Trip type: Traveled solo
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Response from Mandarin Oriental Guangzhou, General Manager at Mandarin Oriental, Guangzhou
Responded 3 weeks ago
Dear Guest, Thank you for choosing Mandarin Oriental, Guangzhou and The Loft bar for your recent trip and for taking the time to share your experience at our hotel with the TripAdvisor community. I am delighted to know that you had a pleasant evening at The Loft, and was impressed by the service delivered by our colleagues. We have shared your kind comments with our colleagues, in particular with Service Attendant Kiki Zhang from The Loft, who is very pleased and encouraged by your positive feedback; we shall continue to do our best to deserve your compliments. Once again, thank you very much for your recommendation and kind patronage, we look forward to welcoming you back again in the very near future. Kind regards, Eric Blomeyer General Manager
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Sy wrote a review May 2021
4 contributions
I've been Guangzhou for 4days as a vacation. Even I visited another 5 stars bars in Guangzhou, The Loft bar is the best I experienced in Guangzhou. Their specialty is the service, especially Carrie, supervisor of bar made my night perfect! Thank again to her and cocktail was so good, exotic and old fashioned fusion. Everything was fantastic and if I plan to go Guangzhou later, must go back to enjoy my cocktail and whiskey!!!
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Review collected in partnership with 单个酒店
Date of stay: May 2021Trip type: Traveled solo
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Response from Mandarin Oriental Guangzhou, General Manager at Mandarin Oriental, Guangzhou
Responded 4 weeks ago
Dear Guest, Thank you for choosing Mandarin Oriental, Guangzhou and The Loft bar for your recent trip and for taking the time to share your experience at our hotel with the TripAdvisor community. I am delighted to know that you had enjoyed a memorable evening at The Loft with us. We have shared your kind comments with our colleagues, in particular with our Bar Supervisor Carrie Chen, who is very pleased and encouraged by your positive feedback; we shall continue to do our best to deserve your compliments. Once again, thank you very much for your recommendation and kind patronage, we look forward to welcoming you back again in the very near future. Kind regards, Eric Blomeyer General Manager
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Godfear wrote a review Apr 2021
3 contributions
First time here in this bar. Good location, easy assess. Hard to find a place to carry out a conversation, but this place has both the vibe and the environment. 6 private booths, nice decor as expected from MO, Excellent services, nice environment. Ask for James, amazing guy. good wine collection and very exclusive
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Review collected in partnership with 单个酒店
Date of stay: April 2021Trip type: Traveled on business
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Response from Mandarin Oriental Guangzhou, General Manager at Mandarin Oriental, Guangzhou
Responded Apr 29, 2021
Dear Guest, Thank you for choosing Mandarin Oriental, Guangzhou and The Loft, and for taking the time to share your experience at our hotel with the TripAdvisor community. I am delighted to know that you had enjoyed the evening with us. We have shared your kind comments with our colleagues, in particular with our trainee James Jiang at The Loft, who is very pleased and encouraged by your positive feedback; we shall continue to do our best to deserve your compliments. Once again, thank you very much for your recommendation and kind patronage, we look forward to welcoming you back again in the very near future. Kind regards, Eric Blomeyer General Manager
Read more
575jasonk wrote a review Apr 2021
Hong Kong, China2 contributions
I spent a warm evening here in Loft Mandarin Oriental GZ. As a frequent comer for past 8 years, I feel like back to home every time. Thanks for Kiki Zhang’s hospitality tonight. I will definitely come back again!
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Date of stay: April 2021Trip type: Traveled solo
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Response from Mandarin Oriental Guangzhou, General Manager at Mandarin Oriental, Guangzhou
Responded Apr 22, 2021
Dear Guest, Thank you for choosing Mandarin Oriental, Guangzhou and The Loft again and for taking the time to share your experience at our hotel with the TripAdvisor community. I am delighted to know that you had a memorable evening with us. We have shared your kind comments with our colleagues, in particular with our Service Attendant Kiki Zhang at The Loft, who is very pleased and encouraged by your positive feedback; we shall continue to do our best to deserve your compliments. Once again, thank you very much for your recommendation and kind repeated patronage, we look forward to welcoming you back again in the very near future. Kind regards, Eric Blomeyer General Manager
Read more
CCM0928 wrote a review Apr 2021
Hong Kong, China79 contributions6 helpful votes
+1
Friendly and helpful staff and Great Location! The hotel located next to Taiko Hui and best location as it connected to Taiko Hui shopping mall. We arrived early at around 12pm, at first we afraid room will not be ready which we had backup plan but Dylan assists us to check in, his professionalism and helpfulness gave my friend and myself feel like we are VIP :) Room is ready and we can chill out a bit in the room before heading for our lunch! breakfast staff also very friendly and attentive, special thanks to Rene the restaurant manager, she talks to us every morning when seeing us dinning there, very engaging and friendly. Housekeeping staff also very attentive and helpful, he notice my friend like Earl Grey so much and add extra when he service the room, sorry forgot his name. in room 2017. Overall very good getaway and relax trip. just a short weekend away from Macau!
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Date of stay: April 2021
Rooms
Cleanliness
Service
Room Tip: city view but can see residential building from room
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Response from Mandarin Oriental Guangzhou, General Manager at Mandarin Oriental, Guangzhou
Responded Apr 12, 2021
Dear Guest, Thank you for choosing Mandarin Oriental, Guangzhou for your recent trip and for taking the time to share your experience at our hotel with the TripAdvisor community. I am delighted to know that you had a memorable and relaxing stay with us. We have shared your kind comments with our colleagues, in particular with our Assistant Front Office Manager Dylan Li, Ebony Assistant Manager Renee Wang, as well as the Housekeeping team, who are very pleased and encouraged by your positive feedback; we shall continue to do our best to deserve your compliments. Once again, thank you very much for your recommendation and kind patronage, we look forward to welcoming you back again in the very near future. Kind regards, Eric Blomeyer General Manager
Read more
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PRICE RANGE
$181 - $370 (Based on Average Rates for a Standard Room)
LOCATION
ChinaGuangdongGuangzhou
NUMBER OF ROOMS
263
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Frequently Asked Questions about Mandarin Oriental, Guangzhou
Which popular attractions are close to Mandarin Oriental, Guangzhou?
Nearby attractions include Taikoo Hui (0.05 miles), OneLink Walk (0.1 miles), and Fortune Plaza (East Sports Road) (0.3 miles).
What are some of the property amenities at Mandarin Oriental, Guangzhou?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Mandarin Oriental, Guangzhou?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mandarin Oriental, Guangzhou?
Guests can enjoy an on-site restaurant, a lounge, and an outdoor dining area during their stay.
Is parking available at Mandarin Oriental, Guangzhou?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to Mandarin Oriental, Guangzhou?
Conveniently located restaurants include The Loft Bar (Mandarin Oriental Guangzhou Hotel), Element Fresh Restaurant(Tai Koo Hui ), and Bingsheng Pinwei Restaurant (Tianhe).
Are there opportunities to exercise at Mandarin Oriental, Guangzhou?
Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay.
Are pets allowed at Mandarin Oriental, Guangzhou?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Mandarin Oriental, Guangzhou offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Mandarin Oriental, Guangzhou?
The staff speaks multiple languages, including English and Chinese.
Are there any historical sites close to Mandarin Oriental, Guangzhou?
Many travelers enjoy visiting Temple of the Six Banyan Trees & Flower Pagoda (Liurong Temple) (4.7 miles), Huaisheng Mosque (4.8 miles), and Archaeological Site Museum of Nanyue Palace (4.0 miles).