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Mandarin Oriental, Guangzhou

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#1 of 3,257 Hotels in Guangzhou
Certificate of Excellence
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Mandarin Oriental, Guangzhou
Mandarin Oriental, Guangzhou
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493 Reviews from our TripAdvisor Community

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Showing 280: English reviews
Vevey
Level Contributor
35 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Being a very frequent traveler I thought I had seen it all but the friendliness and the professionalism of the staff at Mandarin Oriental is second to none. They make me feel at home, remembering my name all the time, welcoming me and anticipating my requests each time I would come down to the lobby or return to the hotel.... More 

Helpful?
Thank Frenes5
MO_GUANGZHOU, General Manager at Mandarin Oriental, Guangzhou, responded to this review

Dear Guest, Thank you for choosing to stay with us at Mandarin Oriental, Guangzhou. I am delighted to read that you truly enjoyed your stay and thank you for your recognition on the services provided by our colleagues. As a team, we are always keen to create a “home away from home” stay experience for our guests. Thank you so... More 

Santo Domingo, Dominican Republic
Level Contributor
39 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The city is frequently visit by business travelers going to trade shows....you will walk a lot during the day and the best way to start your daily routine is having a superb breakfast.............it is just delicious, huge, many type of food and gorgeous place...besides excellent rooms, spa and bar

Helpful?
Thank rhmejia
MO_GUANGZHOU, General Manager at Mandarin Oriental, Guangzhou, responded to this review

Dear Guest, Thank you very much for your positive review on Trip advisor. It is great to know that you had a wonderful stay with us and enjoyed our hotel’s facilities and high quality of the food. We greatly value your high recommendation of our hotel. My colleagues and I look forward to your return for another great experience at... More 

Level Contributor
75 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I visited this hotel for business and I had a wonderful stay, it was really good and in a nice position. nice and comfortable room, very good breakfast. I will come back for sure as soon as I will be back in the area.

Helpful?
Thank Redmonster52
MO_GUANGZHOU, General Manager at Mandarin Oriental, Guangzhou, responded to this review

Dear Guest, Thank you for your recent stay at Mandarin Oriental, Guangzhou and for taking the time to share your generous review with the TripAdvisor community. We are very pleased to read that you enjoyed your stay with us, particularly our spacious and comfortable rooms and our ideal location in town as well as our delicious food at buffet breakfast.... More 

Shanghai, China
1 review
5 of 5 stars Reviewed 4 weeks ago

Always great experience staying in MO. Especially service in hotel is excellent. My number one choice when traveling. In China, you will find lots of hotels with good facilities but to find someone with consistence good service like MO is not easy.

Review collected in partnership with this hotel

Helpful?
Thank Clairetan19
MO_GUANGZHOU, General Manager at Mandarin Oriental, Guangzhou, responded to this review

Dear Guest, What a fantastic review! Thank you so much. We are so pleased to read that you enjoyed your stay with us and particularly “the service from the heart” provided by our colleagues. As a team, we are always keen to create unique and memorable experience for our guests. Thank you so much for your recommendation and we would... More 

Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed August 17, 2016

We return to MO Guangzhou again for a short break from hectic city and work life. In our hearts now, it is an urban oasis which has a feeling of home and at the same time excellent service. We love the food and people. After visits of more than 10 times, it has become an experience that we will miss... More 

Review collected in partnership with this hotel

Helpful?
Thank Kitty W
MO_GUANGZHOU, General Manager at Mandarin Oriental, Guangzhou, responded to this review

Dear Kitty, It was a pleasure to welcome you back to Mandarin Oriental. Thank you very much for sharing your fantastic feedback with us. The team and I are delighted that you had once again a wonderful stay and enjoyed our legendary MO services. Your feedback will certainly motivate our colleagues in our mission to completely delight and satisfy our... More 

Vancouver, Canada
2 reviews
5 of 5 stars Reviewed August 16, 2016

Staff are very considerable, nice and friendly. They try to maximise and meet your expectation as much as they can. They are very helpful and humble. I would highly recommend you for personal stay or business stay.

Review collected in partnership with this hotel

Helpful?
Thank Millin L
MO_GUANGZHOU, General Manager at Mandarin Oriental, Guangzhou, responded to this review

Dear Guest, I am thrilled to hear of your superb experience at Mandarin Oriental, Guangzhou. Your gracious feedback on our colleagues’ warm hospitality is much appreciated and we look forward to the pleasure of welcoming you back to our hotel for another exceptional stay in the near future. Warm regards, Clemens Hoerth General Manager More 

London
1 review
5 of 5 stars Reviewed August 16, 2016

One of the best hotels I have stayed in, the quality of service is excellent, the staff are friendly and always available to help. It is in a prime location in Guangzhou with acess to amenities, shops and transport links. It is situated right beside a mall that consists of top end luxury brand shops hence the items sold in... More 

Review collected in partnership with this hotel

Helpful?
Thank y0m1
MO_GUANGZHOU, General Manager at Mandarin Oriental, Guangzhou, responded to this review

Dear Guest, Thank you so much for your wonderful feedback following your recent stay at Mandarin Oriental, Guangzhou. We are very pleased to read that you enjoyed your stay with us, particularly our ideal location in town and our rooms’ comfort and decoration as well as our professional service delivered by our colleagues. Once again thank you very much for... More 

Foshan, China
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed August 12, 2016

We use this hotel as an Escape and treat, we live not so far away so its just spoiling ourselves. This hotel is faultless. We went for Chinese Valentines evening, Great set meal in Ebony restaurant (complements to Chef again). See you next time....

Review collected in partnership with this hotel

Helpful?
Thank Mick K
MO_GUANGZHOU, General Manager at Mandarin Oriental, Guangzhou, responded to this review

Dear Guest, Thank you very much for this magnificent review of Mandarin Oriental, Guangzhou. It is so wonderful for us to learn that you have greatly enjoyed your stay with us. Meanwhile, we very much look forward to welcoming you back to our hotel. Warm regards, Clemens Hoerth General Manager More 

Hong Kong, China
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed August 8, 2016

One of the best hotels you will stay in anywhere. The service is excellent as the check-in staff take you up to your room to guide you around. The place is clean and tidy and rooms are spacious. There is a link to the shopping mall right below which is great for getting food. The location is excellent as it... More 

Helpful?
Thank Michael L
MO_GUANGZHOU, General Manager at Mandarin Oriental, Guangzhou, responded to this review

Dear Guest, Thank you so much for your wonderful feedback following your recent stay at Mandarin Oriental, Guangzhou. We are very pleased to read that you enjoyed your stay with us, particularly our ideal location in town and our rooms’ comfort and decoration as well as our professional service delivered by our colleagues. Once again thank you very much for... More 

Hong Kong, China
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 6, 2016

I was stay in Mandarin Oriental Guangzhou to celebrate my girlfriend's birthday for two nights on July. Once we step out the immigration at Guangzhou station, we saw a gentlemen holding a FAN signage; I know he is the one who will bring us to the hotel! Our journey just begin; He is really friendly and escort us to the... More 

Helpful?
Thank Kming C
MO_GUANGZHOU, General Manager at Mandarin Oriental, Guangzhou, responded to this review

Dear Guest, It is such a delight to receive your detailed review and to know that you had a wonderful stay with us. Our colleagues would be thrilled to receive your compliments on their warm genuine hospitality which you had encountered during your stay with us. It is our aim to present our guests with an unforgettable experience of their... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Located next to TaiKoo Hui Shopping Centre, each of the hotel’s 233 spacious guestrooms, 30 suites and 24 serviced apartments reflect the Group’s distinctive elegance and style. Diverse dining choices include Jiang by Chef Fei, one of China’s most notable chefs known for his creative flair; a classic grill restaurant, Ebony; The Taikoo Lounge; The Mandarin Cake Shop and The Loft. The Spa at Mandarin Oriental, Guangzhou offers city dwellers and visitors a rare opportunity for peace and tranquillity with nine private treatment rooms. Top-tier meetings and function facilities are spacious and equipped with the latest technology, and the hotel’s expansive 750 square metre ballroom is set to become the city’s premier celebration and events destination. ... more   less 

Additional Information about Mandarin Oriental, Guangzhou

Address: NO. 389 Tianhe Street, Guangzhou 510620, China
Location: China > Guangdong > Guangzhou
Price Range: $250 - $411 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mandarin Oriental, Guangzhou 5*
Number of rooms: 263
Reservation Options:
TripAdvisor is proud to partner with Mandarin Oriental, Hotels.com, Booking.com, Ctrip TA, TripOnline SA, Cheap Tickets, Odigeo, Expedia, Travelocity and Hotwire so you can book your Mandarin Oriental, Guangzhou reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Spa Hotel in Guangzhou
#1 Luxury Hotel in Guangzhou
#1 Business Hotel in Guangzhou
#1 Romantic Hotel in Guangzhou
#2 Family Hotel in Guangzhou
#71 Best Value Hotel in Guangzhou
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