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The Westin Pazhou

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Traveler (431)
Room & Suite (445)
Dining (83)
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Overview
  • Excellent75%
  • Very good18%
  • Average5%
  • Poor1%
  • Terrible1%
Travelers talk about
“canton fair”(69 reviews)
“spanish chef”(8 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Reviews (670)
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5
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195
83
24
10
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All reviewscanton fairspanish chefthe executive loungechef davidsky bridgeconvention centertrade showgreat hoteldirect accessfair groundsf bcorner roomchinese restaurantchoose this hotelplatinum memberdinner buffetcomfortable rooms
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71 - 75 of 317 reviews
Reviewed May 6, 2017

Little is found to be perfect, especially when judged by many, but the Westin Pazhou (pronounced Pa-Joe) mightily strives to attain this state of hotel nirvana. If what brings you to Guangzhou is an event at the Canton Fair Grounds (CFG) you would be cheating...More

Thank mitchell k
Response from Fiona F, Manager at The Westin PazhouResponded May 7, 2017

Dear mitchell k, Greetings from The Westin Pazhou! Thank you for staying with us and taking time to share your experience on Tripadvisor. We are thrilled to see your compliment for our enviable direct access to the Canton Fair Complex as well as exceptional services...More

Reviewed May 5, 2017

The room was terribly expensive and didn't include breakfast. I was traveling alone and requested a king bed and was given a twin bed. I fell sick and the only way to buy a panadol was a ten mts taxi drive. If the location wasn't...More

Review collected in partnership with this hotel
Thank nabilaexpress
Response from Fiona F, Manager at The Westin PazhouResponded May 7, 2017

Dear nabilaexpress, Thank you for choosing The Westin Pazhou and sharing your feedback with us. Hopefully you get much better now. We feel very sorry to learn that we did not meet your expectations in our guest room and location. We do understand your frustration...More

Reviewed May 5, 2017

Has been many times I had visited canton fair and this was the first time I stayed in Westin Pazhao and I told myself I will only stays in this hotel whenever I visit conton fair again in the near future, it was so convenient...More

Review collected in partnership with this hotel
Thank Francis C
Response from Fiona F, Manager at The Westin PazhouResponded May 7, 2017

Dear Francis C, Warm greetings from The Westin Pazhou and thank you very much for your comments regarding your recent visit here. It is our greatest pleasure to constantly offer customized and attentive services to all of our valuable guests like you. Hopefully The Westin...More

Reviewed May 5, 2017

The daily breakfast is same and it was discussed with manager and he promised me to raise this issue to upper management Note Reception Manager Mr Marco he is very supportive he extend my check out till 18:00hrs Finally thx allMore

Review collected in partnership with this hotel
Thank Abdulla A
Response from Fiona F, Manager at The Westin PazhouResponded May 7, 2017

Dear Abdulla A, Thank you for staying with The Westin Pazhou and sharing your experience. We are excited to know that our hotel has provided you exceptional services and great care during your recent visit here. Rest assured that we will pass on your comments...More

A TripAdvisor Member
1
Reviewed May 5, 2017

First time staying here and it was a really nice all around stay. Large comfortable rooms, great amenities and easy access to the complex for Canton Fair. Highly recommended and would stay here again at the next fair.More

Review collected in partnership with this hotel
Thank A TripAdvisor Member
Response from Fiona F, Manager at The Westin PazhouResponded May 7, 2017

Dear guest, Thank you for staying at The Westin Pazhou and recommending us on Tripadvisor. As the only hotel possessing enviable direct access to the Canton Fair Complex, we understand how important a restorative experience is to business travelers like you, and that’s why we...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Free Parking
Fitness Center with Gym / Workout Room
Restaurant
Pool
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Free Parking
Business Center with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Fitness Center with Gym / Workout Room
Restaurant
Pool
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
$113 - $1,006 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Guangzhou
#5 Luxury Hotel in Guangzhou
#17 Business Hotel in Guangzhou
#233 Best Value Hotel in Guangzhou
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
$113 - $1,006 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Guangzhou
#5 Luxury Hotel in Guangzhou
#17 Business Hotel in Guangzhou
#233 Best Value Hotel in Guangzhou
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveler (431)
Room & Suite (445)
Dining (83)
Pool & Beach (31)
Amenities (82)
Business Center & Event Rooms (8)
Questions & Answers
Ask a question
June 7, 2017|
AnswerShow all 5 answers
Response from Fiona F | Property representative |
Greetings from The Westin Pazhou! Thank you for asking these great questions! Yes it is 24 hours. And our WestinWORKOUT® Fitness Studio has a wide choice of Life Fitness® equipment, including treadmills and bikes for... More
1
Vote
Eden4K
February 12, 2016|
AnswerShow all 3 answers
Response from Roger L | Reviewed this property |
I couldn't see any gluten free messages in the a la carte menu. However, I am sure they can provide the option upon request to the kitchen.
0
Votes
Room Tips
"Exec Levels that give you access to the Exec Lounge on Level 40 are a good choice."
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"Definitely the higher floor but any side of the location of the room gives fantastic views of the city..."
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"Choose #01 if you choose suite. You will have an excellent view of Guangzhou TV tower."
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"Good river view"
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