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The Westin Pazhou

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#6 of 3,376 Hotels in Guangzhou
Certificate of Excellence
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1 room 2 adults 0 children
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The Westin Pazhou
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326 Reviews from our TripAdvisor Community

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Showing 205: English reviews
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Auckland Region, New Zealand
Reviewed yesterday NEWvia mobile

If you want a big modern room with wifi, close to canton fairgrounds with efficient polite staff this is for you. If you want dome character or staff able to do more than follow a script it's not for you. I would stay again as it ticks all the boxes for business travel. For leisure it would be too clinical.

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Helpful?
Thank NZ88
广东, China
Reviewed 2 days ago NEW

firstly the frontdesk arranged a so-call non-smoking room but with full of smoke. and it's slow to move the other room. and what i have to mention is the traffic. if you want to go to downtown for eat .but if you participate the exhibition only , the westiin pazhou is your good choice

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Helpful?
Thank Zhi Cong C
Bangkok, Bangkok, Thailand
Reviewed 2 days ago NEWvia mobile

Hotel is connecting with Pazhou Exhibition Center by walk over bridge. 3-5 minutes walk from Pazhou underground station. Staffs were helpful and attentive to guests. Room spacious as well as bathroom and closet. Twin sharing might challenge because no door at bathroom but shower room and toilet have proper doors.

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Helpful?
Thank Annie S
Varese, Italy
Reviewed 5 days ago NEWvia mobile

Big and clean room. 5 minutes by walk to the exhibition center. Very impressive and massive breakfast in the morning. The Chinese restaurant located at the second floor is bit "cold" in atmosphere, but food is good enough .

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Helpful?
Thank fabio_ardia
Fiona F, Manager at The Westin Pazhou, responded to this review

Dear fabio_ardia, Thank you for staying at The Westin Pazhou and sharing your experience on Tripadvisor. We are thrilled to know that we have provided you convenience, comfort and impressive food during your trip to Guangzhou. Your feedback is highly appreciated since it is very important for us to constantly improve. We sincerely look forward to seeing you again and...

New York City, New York
Reviewed 1 week ago

This is a 5 star property with prices to match. This property is located right next to the Canton Fair complex and it is by far the most convenient location. The major issue is that this property has lots of non-guests from the Fair milling around, crowding the lobby and other areas and filing up the elevators. Hotel management needs...

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Helpful?
Thank Don G
Fiona F, Manager at The Westin Pazhou, responded to this review

Dear Don G, Thank you for staying with us and taking time to share your experience. We appreciate your compliments to our location to the Canton Fair Complex and spacious rooms. At the same time, we feel very sorry that we did not meet your expectations in crowd control and the speed of service in our restaurants. Our hotel management...

Utrecht, The Netherlands
Reviewed 3 weeks ago

We stayed for ten days in this beautiful hotel really close to the Kanton expo center. The hospitality of all the crew members is awesome, specially in the lounge! Special thank you to Natalia and David for there excellent services on 40th floor!

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Helpful?
Thank _Daniel170890
Fiona F, Manager at The Westin Pazhou, responded to this review

Dear _Daniel170890, We would like to express our thanks to your compliments to our professional crew members and attentive services at the Executive Club. It's our greatest pleasure to offer you a renewal stay at The Westin Pazhou, and spare every effort to make you sleep well, eat well, and feel well. We sincerely look forward to your next stay...

Guangzhou, China
Reviewed 4 weeks ago

Very nice hotel, excellent located near Exhibition center, service overall very good and I paid little extra to enjoy Bkf and Happy hour at their club lounge..good decision, will indeed be staying here again if in town...

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Helpful?
Thank ugoladoro2017
Fiona F, Manager at The Westin Pazhou, responded to this review

Dear ugoladoro2017, It's our honor to know that you had an excellent stay at The Westin Pazhou. Your compliments regarding our perfect location, service, and outstanding club lounge are the best encouragement for us to constantly improve. Hopefully we will see you again soon and offer you more renewal experience. Thank you!

Brisbane, Australia
Reviewed January 8, 2017

Overall: - Best place to stay for Canton and Lighting faire, if that's the only reason you're going Bad: - Restaurant is over priced for evening meals and it's far from any other restaurant options - Concierge slow, frustrating and incompetent. It takes six staff just to order a cab. They really need to staff a concierge desk with at...

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Helpful?
Thank Michael B
Fiona F, Manager at The Westin Pazhou, responded to this review

Dear Michael B, It is our honor to know that you enjoyed your stay with us and that the facilities and services met your expectations. We are thrilled to see your recognition towards our location, spacious room, and breakfast buffet. Hopefully our direct access to the Canton Fair Complex has brought your business trip more comfort and renewal. At the...

Hangzhou
Reviewed December 29, 2016 via mobile

Excellent service on the executive floors!! The dedicated lounge is really a place for relaxation with nice food and drinks, friendly personnels that really make yourself comfortable. Great management

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Helpful?
Thank upnorth007
Fiona F, Manager at The Westin Pazhou, responded to this review

Dear upnorth007, Thank you for choosing The Westin Pazhou and sharing your experience with us. It is our pleasure and the greatest honor to provide you comfort and renewal during your stay. Your feedback is highly appreciated and it is crucial for us to constantly improve. We sincerely look forward to meeting you again!

Beijing, China
Reviewed December 28, 2016

The very nice personal in the Executive Lounge were a great Support! I enjoyed the quiet, clean and spacious room with a great view! Also the breakfast was excellent! The Location is a bit far for a City walk, but subway is nearby.

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Helpful?
Thank hst20162016
Fiona F, Manager at The Westin Pazhou, responded to this review

Dear guest, We are thrilled to know that you enjoyed your stay with The Westin Pazhou and that our services at the Executive Lounge as well as facilities met your expectations. We appreciate the time you spent to share compliments, which gave us great encouragement and inspired us to offer more renewal in your next stay. Hopefully we will welcome...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Breakfast Available
Official Description (provided by the hotel)
The Westin Pazhou, a landmark hotel situates in Area C of the Canton Fair Complex, embracing views of both the Pearl River and city skyline, and enjoying enviable position of being the only hotel with direct access to the Canton Fair Complex. It only takes you 1 minute to Poly World Trade Center Expo, and 5 minutes to the nearest metro station. Convenient location provides you an effective exhibition experience, and our exclusive services must make your stay a renewal. Moreover, we are the only hotel which provides hotel golf cart shuttles in the exhibition hall. After a busy day, treat yourself in one of the Westin spacious and comfortable guest rooms and suites, eat well in sumptuous dining venues, host your events in extensive and highly flexible event spaces, and nourish yourself in the Westin signature Workout Studio and Westin Heavenly(R) SPA. Every element here is designed for a better you. ... more   less 

Additional Information about The Westin Pazhou

Address: No.681 Fengpu Middle Road, Haizhu District | Area C, Canton Fair Complex, Guangzhou 510335, China
Location: China > Guangdong > Guangzhou
Price Range: $120 - $471 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Pazhou 5*
Number of rooms: 325
Reservation Options:
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Also Known As:
The Westin Pazhou Guangzhou Hotel Guangzhou
Hotel Style:
#5 Spa Hotel in Guangzhou
#6 Luxury Hotel in Guangzhou
#17 Business Hotel in Guangzhou
#72 Best Value Hotel in Guangzhou
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Questions & Answers

Here's what travelers have asked, with answers from The Westin Pazhou staff and other travelers.
1 question
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Los Angeles, California

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Try to get a room that faces the city as the other side is essentially a slum”
 of 5 bubbles M4916XQmichaelb, Jan 8, 2017 | Read review
“Enjoy the best view from top Level rooms!”
 of 5 bubbles hst20162016, Dec 28, 2016 | Read review
“Views on the higher floors were amazing!”
 of 5 bubbles funtravel8888, Dec 27, 2016 | Read review
“I was in room 3008 that has a gorgeous view on the sunrise looking South East”
 of 5 bubbles PietroMing, Nov 28, 2016 | Read review
“King size rooms has bigger windows area, hence more light in the room”
 of 5 bubbles JuanG236, Nov 27, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question