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The Westin Pazhou

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#5 of 3,353 Hotels in Guangzhou
Certificate of Excellence
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The Westin Pazhou
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315 Reviews from our TripAdvisor Community

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Showing 198: English reviews
Brisbane, Australia
Reviewed 1 week ago

Overall: - Best place to stay for Canton and Lighting faire, if that's the only reason you're going Bad: - Restaurant is over priced for evening meals and it's far from any other restaurant options - Concierge slow, frustrating and incompetent. It takes six staff just to order a cab. They really need to staff a concierge desk with at...

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Helpful?
Thank Michael B
Fiona F, Manager at The Westin Pazhou, responded to this review

Dear Michael B, It is our honor to know that you enjoyed your stay with us and that the facilities and services met your expectations. We are thrilled to see your recognition towards our location, spacious room, and breakfast buffet. Hopefully our direct access to the Canton Fair Complex has brought your business trip more comfort and renewal. At the...

Hangzhou
Reviewed 2 weeks ago via mobile

Excellent service on the executive floors!! The dedicated lounge is really a place for relaxation with nice food and drinks, friendly personnels that really make yourself comfortable. Great management

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Helpful?
Thank upnorth007
Fiona F, Manager at The Westin Pazhou, responded to this review

Dear upnorth007, Thank you for choosing The Westin Pazhou and sharing your experience with us. It is our pleasure and the greatest honor to provide you comfort and renewal during your stay. Your feedback is highly appreciated and it is crucial for us to constantly improve. We sincerely look forward to meeting you again!

Beijing, China
Reviewed 3 weeks ago

The very nice personal in the Executive Lounge were a great Support! I enjoyed the quiet, clean and spacious room with a great view! Also the breakfast was excellent! The Location is a bit far for a City walk, but subway is nearby.

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Helpful?
Thank hst20162016
Fiona F, Manager at The Westin Pazhou, responded to this review

Dear guest, We are thrilled to know that you enjoyed your stay with The Westin Pazhou and that our services at the Executive Lounge as well as facilities met your expectations. We appreciate the time you spent to share compliments, which gave us great encouragement and inspired us to offer more renewal in your next stay. Hopefully we will welcome...

San Jose, California
Reviewed 3 weeks ago

This is now my go-to hotel for the Canton Fair. I have attended the fair for the past 20 years but always stayed at Marriott or other hotels in the area. This was my first time staying at the Westin Pazhou and it was EXCELLENT. Being a seasoned traveler this was the BEST EVER hotel for the Canton tradeshow. Natalie...

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Helpful?
Thank funtravel8888
Fiona F, Manager at The Westin Pazhou, responded to this review

Dear funtravel8888, Thank you for staying at The Westin Pazhou and taking time to rate us on TripAdvisor. As a business hotel possessing direct access to the Canton Fair Complex, we commit to deliver the greatest convenience and comfort to valuable guests like you. We feel indeed grateful to see your recognition towards our rooms and outstanding services at Executive...

Arcadia, California
Reviewed 3 weeks ago

Don't have much to say about this other than it's probably the most convenient place to stay if you're visiting the canton show. I've stayed there twice, but have realized that there is just absolutely nothing on this side of town other than the show.

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Helpful?
Thank tsaoh
Fiona F, Manager at The Westin Pazhou, responded to this review

Dear tsaoh, Thank you for staying with The Westin Pazhou and taking time to share your experience. It’s our honor to know that we have offered you convenience to the Canton Fair Complex during your business trip. At the same time, your feedback towards surrounding attractions is highly appreciated, and it is very important for us to improve. We sincerely...

Reviewed 3 weeks ago via mobile

It's amazing! The Westin Pazhou Guangzhou lounge offers a delicious buffet dinner including a big turkey,M3 beef, and strawberry desserts ! It's a cozy place to share the seasons greetings with family and friends.

Review collected in partnership with 单个酒店
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Helpful?
Thank Lulusea16
Fiona F, Manager at The Westin Pazhou, responded to this review

Dear Lulusea16, Merry Christmas! Thank you for choosing The Westin Pazhou on Christmas Eve and sharing your experience with us. We are thrilled to know that you’ve enjoyed an amazing buffet dinner at our Westin Executive Club. It is our pleasure to offer you EAT WELL and FELL WELL experience to make your holiday a renewal. Hopefully you could always...

Reviewed 4 weeks ago via mobile

Wesitin Pazhou is the only choice in Guangzhou for it's hospitality and facilities,services. Every time I stand in Pazhou it make me feel as in my own home, especially the lounge team provide very good service and I can tell their name Lisa, Jenny,Hannah,sherry,Bella.

Review collected in partnership with 单个酒店
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Helpful?
Thank Raingod333
Fiona F, Manager at The Westin Pazhou, responded to this review

Dear Raingod333, Thank you for staying at The Westin Pazhou and sharing compliments towards our well-equipped facilities and outstanding services. It is our pleasure to offer you personal and instinctive services to make your trip a renewal. Hopefully The Westin Pazhou could always be the oasis for you to relax and feel renewal. Look forward to welcoming you back soon!

Reviewed 4 weeks ago via mobile

I stayed here for only one night. It's really lucky that I finally chose this hotel. I enjoyed a lot at the Westin Pazhou. And I tried the happy hour on the arrival day on the 40th floor. The staffs there are very helpful and they are always ready to help you. I can see that there is one lady...

Review collected in partnership with 单个酒店
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Helpful?
Thank Applepie1975
Fiona F, Manager at The Westin Pazhou, responded to this review

Dear Applepie1975, Thank you for choosing The Westin Pazhou and kindly review us on Tripadvisor. We are thrilled to know that our hotel has provided you attentive services and delightful experience during your stay. Your feedback is highly appreciated and it is very important for us to improve. By the way, yes you are right, the sweet lady at our...

Reviewed 5 weeks ago

My family and I recently spent 8 days in Guangzhou (my 15 year old son was competing in a World Climbing Championship competition at a nearby university). The Westin was a fantastic hotel to stay at. Great rooms, very good service, and in particular, an amazing lounge on the 40 floor (run by Natalia). Natalia and her staff made me...

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Helpful?
Thank Tim F
Fiona F, Manager at The Westin Pazhou, responded to this review

Dear Tim F, Thank you for staying with us and taking time to share your experience at The Westin Pazhou. It truly brings inexpressible delight to us when you mentioned our hotel as your home away from home. Your kind compliments toward our rooms and Executive Lounge are absolutely great encouragement for us to continually deliver attentive services to valuable...

napoli, Italia
Reviewed December 3, 2016

I was in this hotel several time. I always back to this hotel becasue there are several advantage: The rooms are very nice, new stile, always clean, perfect. The common area are very elegant and big space. there is good Gym, a very professional Pool, Sauna and so on. The breakfast is very good too, a lot of kind of...

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Helpful?
Thank ilconte78
Fiona F, Manager at The Westin Pazhou, responded to this review

Dear ilconte78, It is truly our honor to know that you have enjoyed your stay with us. Your recognition to our rooms, facilities, food, as well as outstanding Executive Club brings inexpressible delight to all of us, especially when you mentioned our hotel as your home away from home. We sincerely look forward to offering you more renewal and comfort...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Breakfast Available
Official Description (provided by the hotel)
The Westin Pazhou, a landmark hotel situates in Area C of the Canton Fair Complex, embracing views of both the Pearl River and city skyline, and enjoying enviable position of being the only hotel with direct access to the Canton Fair Complex. It only takes you 1 minute to Poly World Trade Center Expo, and 5 minutes to the nearest metro station. Convenient location provides you an effective exhibition experience, and our exclusive services must make your stay a renewal. Moreover, we are the only hotel which provides hotel golf cart shuttles in the exhibition hall. After a busy day, treat yourself in one of the Westin spacious and comfortable guest rooms and suites, eat well in sumptuous dining venues, host your events in extensive and highly flexible event spaces, and nourish yourself in the Westin signature Workout Studio and Westin Heavenly(R) SPA. Every element here is designed for a better you. ... more   less 

Additional Information about The Westin Pazhou

Address: No.681 Fengpu Middle Road, Haizhu District | Area C, Canton Fair Complex, Guangzhou 510335, China
Location: China > Guangdong > Guangzhou
Price Range: $110 - $406 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Pazhou 5*
Number of rooms: 325
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Starwood APAC, Hotels.com, Ctrip TA, Cheap Tickets, Priceline, Travelocity and Agoda so you can book your The Westin Pazhou reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Westin Pazhou Guangzhou Hotel Guangzhou
Hotel Style:
#4 Spa Hotel in Guangzhou
#5 Luxury Hotel in Guangzhou
#17 Business Hotel in Guangzhou
#50 Best Value Hotel in Guangzhou
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Questions & Answers

Here's what travelers have asked, with answers from The Westin Pazhou staff and other travelers.
1 question
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Los Angeles, California

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Questions? Get answers from The Westin Pazhou staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Try to get a room that faces the city as the other side is essentially a slum”
 of 5 bubbles M4916XQmichaelb, 1 week ago | Read review
“Enjoy the best view from top Level rooms!”
 of 5 bubbles hst20162016, 3 weeks ago | Read review
“Views on the higher floors were amazing!”
 of 5 bubbles funtravel8888, 3 weeks ago | Read review
“I was in room 3008 that has a gorgeous view on the sunrise looking South East”
 of 5 bubbles PietroMing, Nov 28, 2016 | Read review
“King size rooms has bigger windows area, hence more light in the room”
 of 5 bubbles JuanG236, Nov 27, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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