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Hilton Guangzhou Tianhe

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#14 of 3,257 Hotels in Guangzhou
Certificate of Excellence
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Hilton Guangzhou Tianhe
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624 Reviews from our TripAdvisor Community

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Showing 404: English reviews
Bora Bora, French Polynesia
1 review
5 of 5 stars Reviewed yesterday NEW

Hilton Guangzhou Tianhe is great! We stayed in room 1910. The room was big, clean with spectacular view, especially at night! Within 8 minutes' walk, you could find metro, East train station, Aeon shopping center, IKEA and so on... The food in the restaurant was great. I had pork ribs in Il ponte and I still remember the taste. There... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank cdhak
Hong Kong
4 of 5 stars Reviewed 2 days ago NEW

I stayed in Hilton Tin He many times and always had good experience there. Very good service and the price is reasonable. The location is very good too i.e. quite close to Train Station East. Highly recommend to friends or others to stay.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Georgiana C
Hilton Guangzho... T, 經理 at Hilton Guangzhou Tianhe, responded to this review

Just wanted to thank you for your recent stay here at Hilton Guangzhou Tianhe! We look forward to seeing you soon. More 

1 review
5 of 5 stars Reviewed 4 days ago NEW

Strongly recommend this beautiful hotel. Great staff and service and very nice rooms. I stayed there for a week and every contact that had with the staff was very friendly and helpful. The room was very nice and the bed was very comfortable. The room service food was good. The Italian Restaurant was delicious. This hotel exceeded all expectations.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Todd H
Hilton Guangzho... T, 經理 at Hilton Guangzhou Tianhe, responded to this review

Thank you for taking the time to share with us your kind and gracious words from your recent experience at Hilton Guangzhou Tianhe. It is a great pleasure to know that you enjoyed your stay with us! Thanks again and we are looking forward to seeing you soon! More 

Auckland, New Zealand
1 review
5 of 5 stars Reviewed 1 week ago

Very happy with stay,staff and service well up to standard what I expected at the rating. Very helpful staff,a well set out Hotel and very easy to work from. Great bar facility. Music entertainment being John Cole in the lobby bar absolutely first class.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Graeme P
Hilton Guangzho... T, 經理 at Hilton Guangzhou Tianhe, responded to this review

Thank you for taking the time to share with us your kind and gracious words from your recent experience at Hilton Guangzhou Tianhe. It is a great pleasure to know that you enjoyed your stay with us!We hope to see you soon! More 

Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

My room came with a great view of the city and two double beds, everything was extremely thought out, as i am a you now streamer, there were plug extender things ... well cleaned bathrooms ! right near the 3 large malls (a new one opened!) Staff did not speak english and i had to rely on my translator, so... More 

Helpful?
Thank Florence 1
Hilton Guangzho... T, 公關經理 at Hilton Guangzhou Tianhe, responded to this review

Thank you for taking time to share with us your kind and gracious words from your recent experience at Hilton Guangzhou Tianhe. We are delighted to receive your compliments and we will conduct effective language trainings to our team members so as to improve our services. We intend to make every effort to ensure your stay with us an enjoyable... More 

Hangzhou
1 review
5 of 5 stars Reviewed 1 week ago

Staffs are friendly and service are in high standard, value for what you paid and it is certainly a landmark to be a excellent hotel, breakfast is good with diversity in western and eastern style, room is clean and tidy, and upgraded to executive floor,internet is fast and stable, all devices are well maintained and work well, it is easy... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank 928jiz
Hilton Guangzho... T, 經理 at Hilton Guangzhou Tianhe, responded to this review

Just wanted to thank you for your recent stay here at Hilton Guangzhou Tianhe! So glad you were able to experience our authentic Hilton hospitality. We look forward to seeing you soon! More 

Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I went on this business trip and I booked this hotel at only 700cny , lobby is very impressive considering its price range and the buffet is highly recommended, it consists of a wide variety of dishes and each is of decent quality. Rooms are ok, but bathrooms are in need of renovation

Helpful?
Thank William S
Singapore, Singapore
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Overall it was a good experience but when I wanted to order the moon cake displayed on the reception counter, unfortunately it was no stock and I didn't mind taking the displayed boxes, unfortunately no one seemed willing to help at the small stall selling the moon cake.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Lingge X
Hilton Guangzho... T, Manager at Hilton Guangzhou Tianhe, responded to this review

We appreciate your feedback following your recent stay with us. We sincerely regret that our service did not live up to your expectations and our moon cakes have been sold out already. We have already announced this issue to our team members and we will conduct further training with our staff in order to maintain the highest levels of standards... More 

London, United Kingdom
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Excellent hotel. Facilities are top notch. Great executive lounge with excellent views and staff and adequate nibbles. Had to push for a Hilton Diamond upgrade though after initially been told I had already been upgraded to a deluxe (I booked a deluxe).

Helpful?
1 Thank Yin W
Hilton Guangzho... T, Manager at Hilton Guangzhou Tianhe, responded to this review

Just wanted to thank you for your recent stay here at Hilton Guangzhou Tianhe! So glad you were able to experience our authentic Hilton hospitality. We look forward to seeing you soon! More 

Auckland Region, New Zealand
Level Contributor
41 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed August 23, 2016

The executive room was extremely thought out including a box with leads so you could plug your laptop in to the TV if you wanted to. It's a beautiful room with full floor to ceiling windows with nets and black out curtains. The wifi worked really well, lovely amenities, big separate shower & toilet and full bath. It was a... More 

Helpful?
Thank ellebee2000
Hilton Guangzho... T, Manager at Hilton Guangzhou Tianhe, responded to this review

Dear valued guest, thank you for staying with Hilton Guangzhou Tianhe and thanks for your comments. It is a great honor to know that you are satisfied with our hotel ambience. It is true that our hotel is a perfect place for vacation where you could escape from the hustle and bustle life. Look forward to seeing you again soon! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
Official Description (provided by the hotel)
Conveniently located in Guangzhou’s central business district, Hilton Guangzhou Tianhe is just 40 minutes by road from Baiyun International Airport and a few minutes away from a transport hub that provides a 20-minute Metro ride to the airport, speedy train and bus links to Shenzhen and Hong Kong. The 498 spacious guestrooms and suites offer the very latest amenities and comforts designed to make your stay carefree and relaxing. Each room is tastefully decorated in contemporary design, while floor-to-ceiling windows provide unrivalled views of the city’s skyline. Wireless internet access, high definition TV and DVD player round out the Hilton vision of giving guests innovative retreats that embrace a sense of well-being ... more   less 

Additional Information about Hilton Guangzhou Tianhe

Address: No.215 Linhe Xiheng Road, Tianhe, Guangzhou 510500, China
Location: China > Guangdong > Guangzhou
Price Range: $117 - $330 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Guangzhou Tianhe 5*
Number of rooms: 498
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Hilton EMEA, Ctrip TA, Hotwire, TripOnline SA, Agoda, Expedia, Odigeo, Priceline and Travelocity so you can book your Hilton Guangzhou Tianhe reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Guangzhou Tianhe Hotel Guangzhou
Hotel Style:
#8 Family Hotel in Guangzhou
#9 Business Hotel in Guangzhou
#12 Spa Hotel in Guangzhou
#14 Luxury Hotel in Guangzhou
#18 Romantic Hotel in Guangzhou
#48 Best Value Hotel in Guangzhou
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