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Hilton Guangzhou Baiyun Hotel

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#28 of 3,257 Hotels in Guangzhou
Certificate of Excellence
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Hilton Guangzhou Baiyun Hotel
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325 Reviews from our TripAdvisor Community

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Showing 209: English reviews
Texas, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

Best and most classy hotel I have ever stayed at in Guangzhou. Tucked in a quiet neighborhood with easy access to the city (15 min or less). Most professional and courteous staff who value guests. Full of amenities including full breakfast, restaurants, pool, spa, fitness center and much more. Try it once, you won't regret.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Malik P
LOS ANGELES, United States
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We wrote up four "Catch Me at my BEST" cards but forgot to leave them at the front desk when we checked out. So we'd like to do it on Tripadvisor. Karen Li, and Hugo Wang, the Front Desk Supervisors did a great job to check us in and check us out with efficiency and accuracy on Sept 14 and... More 

Helpful?
Thank Marshall L
Bangkok
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Service at this hotel fails in almost every area... staff cannot speak english the operator never answers the phone, and if they do.. cannot speak english one of the worst executive lounges ever... A very poor experience all round

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank JohnC-Bangkok
Tilburg
Level Contributor
28 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 3 weeks ago

As I had an early flight from Baiyun Airport I decided to spend my last night in Guangzhou at the Hilton Guangzhou Baiyun. The entrance is beautiful with a huge chandelier in the centre of the lobby. Check-in went a bit slow and unpersonal, not what I am used to from Hilton. Receptionist did not mention any information and could... More 

Helpful?
Thank 013travel
guangzhou, China
1 review
3 of 5 stars Reviewed 4 weeks ago

nice hotel,nice staff but a bit old facility, near airport, train station; has a big shopping mall around. no much choice of food or famous palce to go. stay there because of near friend's place. price is friendly

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Hongfei H
Level Contributor
46 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed August 16, 2016

Service was pretty bad. We asked for non-smoke room, but someone stayed in the room beside us opened their doors to smoke that the whole floor could smell the smoke. We told the staffs about it, but they just said that if that really happened they would charge the guest for fine, and didn't seem like they cared and would... More 

Helpful?
Thank Vanessa L
New Delhi, India
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed July 30, 2016

The hotel is new and has good interiors. However my only problem is that their eating spaces shut down early. I arrived at 10 and the Chinese restaurant was closed , the multi cuisine was closed. The timings are till 11 but since there were no guests at that point, they shut shop and went home ! Next day I... More 

Helpful?
Thank Vishal_loves_travel
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed July 20, 2016

This hotel is quite ok. It has the feeling of a luxury hotel, but you don't get the luxury as you do other places. It's a little worn down and not super clean. But as I said, ok. The staff is not extremely good in English and communication can be difficult, but again, ok. I called for in-room dining and... More 

Helpful?
Thank Xexilie
China, China
1 review
4 of 5 stars Reviewed July 18, 2016

good price with high quality services . Easy reservation and nice staff. Good location, near to shopping mall and the destination. what is not so satisfying is the survey received once and once again which disturb work .

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Hong Qin Z
Horten, Norway
Level Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 15, 2016 via mobile

This Hotel, is one Of The best I've stayed at ever. The personnel is service minded and pay attention. Great building and architecture, very modern design overall. If I where to point out something negative, it must be language difficulties related to English. But personnel very exited to learn and appreciate if you have a chat, so they get more... More 

Helpful?
Thank cyque
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The contemporary Hilton Guangzhou Baiyun hotel is only a 20 minute drive from Guangzhou Baiyun International Airport. Located next to the Baiyun Exhibition Center, closed to the Guangzhou wholesale Market and train Station,Set at the foot of the Mountain Scenic Area, this New Baiyun City hotel is located in the dynamic, new Wanda Plaza, which is home to a high-end mall and just 8 minutes from the Guangzhou Central Business District.308 spaciousGuest Rooms and Suites at this Guangzhou hotel feature Hilton Serenity Beds and high-speed internet access. Featureing more than 3220 square meter world class meeting space with 10 flexible function rooms which offer the very latest in audio/visual technology, or choose the 1500 square meter pillarless grand ballroom for larger occasions. Our business center has a wide range of amenities and services to help you execute the perfect event.Be spoiled for choice by the selection of cuisines on offer in our 6 tempting food and beverage venues. Enjoy breakfast in the family-friendly Senses, savor fine dining in Red and unwind with friends in the relaxing Rocks Bar of this Guangzhou hotel. Keep fit in our 25m indoor swimming pool or indulge in a treatment in our luxury Spa. ... more   less 

Additional Information about Hilton Guangzhou Baiyun Hotel

Address: NO. 515-517 Yuncheng East Rd, Guangzhou 510420, China
Location: China > Guangdong > Guangzhou
Price Range: $89 - $228 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hilton Guangzhou Baiyun Hotel 4.5*
Number of rooms: 308
Reservation Options:
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Hotel Style:
#20 Spa Hotel in Guangzhou
#23 Business Hotel in Guangzhou
#28 Luxury Hotel in Guangzhou
#54 Best Value Hotel in Guangzhou
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