We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hilton Guangzhou Baiyun

Save
Traveler (290)
Room & Suite (92)
Dining (36)
You may also like:
See all
Nearby Hotels
Overview
  • Excellent51%
  • Very good30%
  • Average13%
  • Poor4%
  • Terrible2%
Travelers talk about
“wanda plaza”(12 reviews)
“mary lin”(4 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
Offers from Hilton Guangzhou Baiyun
Special Offer: Advance Purchase
Contact Info
Name/address in local language
Offers from Hilton Guangzhou Baiyun
Special Offer: Advance Purchase
You may also like:
See all
Nearby Hotels
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null}
Reviews (471)
Filter reviews
298 results
Traveler rating
151
85
41
11
10
Traveler type
Time of year
LanguageEnglish
More languages
151
85
41
11
10
Show reviews that mention
All reviewswanda plazathe executive loungemary linstaff went out of their waybaiyun mountainclose to the airportbig mallshopping complexinternet servicechinese restaurantbusiness tripbreakfast buffetcanton fairbig bathroomperfect hotelgold memberbooked rooms
FilterEnglish
Updating list...
1 - 5 of 298 reviews
Reviewed 2 days ago

Great hospitality! The Chinese Hilton workers are more competent with their overall skills than some of the other country’s Hilton staffs (e.g. New Zealand Hilton staff need to be better). We will prefer stay at any Chinese Hilton for the future!

Review collected in partnership with Hilton Hotels & Resorts
Thank King S
Hotel's Favorite
Reviewed December 30, 2017

Wonderful hotel with great value in Guangzhou. Relatively modern nice rooms and good location for family (5-10min walk to kids Theme Park), subway station also few minutes walk. Good for business travellers too as not far from city center. Excecutive Lounge is one of the...More

Review collected in partnership with Hilton Hotels & Resorts
Thank 260pakl
Response from GM_GZ, Public Relations Manager at Hilton Guangzhou BaiyunResponded January 8, 2018

Dear 260pakl, Thank you for taking the time to give us your great feedback! We hope many future guests find this helpful! We will be sure to pass on your kind compliment to Jenny and Wincy, they will be pleased to know they left such...More

Reviewed 1 week ago

Great hotel for a group or individuals if you don’t need or want to be in CBD of Guangzhou. Super clean and comfortable with great staff to meet all your needs. Breakfast and Dinner were a gastronomical treat with so many options it was hard...More

Review collected in partnership with Hilton Hotels & Resorts
Thank Harps767
Response from GM_GZ, Public Relations Manager at Hilton Guangzhou BaiyunResponded 1 week ago

Dear Guest, thank you for choosing to stay with us at the Hilton Guangzhou Baiyun. We are happy to receive your comments and thank you for the positive remarks. We will share your comments with our team, and strive to continue improving our service and...More

Reviewed February 26, 2018 via mobile

Colleague picked this hotel for both Hilton’s reputation as well as its conveniency location. Room is spacious and good till I was about to sleep. The leather of backboard of the bed is pealing off...and the leather drops on you when the pillow scratch with...More

1  Thank Jason K
Response from GM_GZ, General Manager at Hilton Guangzhou BaiyunResponded March 1, 2018

Dear Jason, Firstly, please allow me to thank you for staying at Hilton Guangzhou during your recent trip and letting us know of your experience. I was disappointed to learn that our room condition has caused your discomfort and truly apologized for your experience. Indeed,...More

Reviewed February 26, 2018

Fabulous customer service from the outset. It was our 18th yr anniversary and the Hilton gave us a bottle of wine, fruit basket, swans (made from towels) on the bed and petals in the bath tub. Always greeted with a smile at front desk, and...More

Review collected in partnership with Hilton Hotels & Resorts
Thank Emil T
Response from GM_GZ, Public Relations Manager at Hilton Guangzhou BaiyunResponded February 26, 2018

Dear Emil T, Thank you for choosing Hilton Guangzhou Baiyun on your recent stay in Guangzhou. . We are delighted to know that you enjoyed our service during your stay of anniversary, and thanks for your recognition to Cindy Li and we will forward your...More

View more reviews
About
Amenities
Top amenities
Room Service
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Free Parking
Hotel Amenities
Room Service
Business Center with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Free Parking
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Fitness Center with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Heated pool
Indoor pool
Hot Tub
Details
Price range
$106 - $305 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Spa Hotel in Guangzhou
#23 Business Hotel in Guangzhou
#28 Luxury Hotel in Guangzhou
#190 Best Value Hotel in Guangzhou
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
$106 - $305 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Spa Hotel in Guangzhou
#23 Business Hotel in Guangzhou
#28 Luxury Hotel in Guangzhou
#190 Best Value Hotel in Guangzhou
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Add Photo Photos
Traveler (290)
Room & Suite (92)
Dining (36)
Pool & Beach (5)
Business Center & Event Rooms (23)
Questions & Answers
Ask a question
Marc C
August 25, 2016|
Answer
Response from Ian G | Reviewed this property |
I'm afraid I am not privy to such information, but would certainly advise that you boil water before drinking as is common practice throughout China.
0
Votes
Room Tips
"Get a higher level like about 7 or 8 as there is less ambient noise"
Read review
"Don't go when a convention is going on nearby!"
Read review
"The odd numbered rooms have views of the mountains and the old terminal area"
Read review
"The top floor has its own buffet and breakfast area. Its worth the extra to dine there."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing