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Guangzhou Marriott Hotel Tianhe

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No.228 Tianhe Road, Tianhe District, Guangzhou China
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1574)
360
Panoramas (19)
Room & Suite (892)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Guangzhou Marriott Hotel Tianhe
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#9 of 4,045 hotels in Guangzhou
Location
Cleanliness
Service
Value
Travelers' Choice
Guangzhou Marriott Hotel Tianhe is located in the hub of tianhe commercial district, adjacent to Zhujiang New Town and available to reach directly to the subway station. It is only 5-minute and 15-minute drive from East Railway Station and Guangzhou International Convention and Exhibition Center. It joints with one of the largest shopping centers of Asia with more than 750 shops and restaurants. It has 319 rooms and suites with modern decoration and magnificent city views, which are equipped well with facilities, high-speed Wi-Fi and Marriott’s signature bed mattress of REVIVE. Executive Lounge provides exclusive club benefits on 20th floor. 24-hour Fitness Center is equipped with an indoor swimming pool, steam room and sauna room. There are three restaurants serves guests with authentic and exquisite food. The banquet and conference space covers 895 square meters with advanced meeting facilities and professional service for any of the outstanding business.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Restaurant
Kids stay free
Airport transportation
Business Center with Internet Access
Parking
Wifi
Hot tub
Indoor pool
Heated pool
Sauna
Breakfast available
Breakfast buffet
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Doorperson
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Great View
Languages Spoken
Chinese
Hotel links
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Location

Full view
94Great for walkers
Grade: 94 out of 100
221Restaurantswithin 0.3 miles
11Attractionswithin 0.3 miles
1482Reviews12Q+A88Room tips
Traveler rating
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  • 45
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  • 24
Time of year
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Popular mentions
Racha S wrote a review Nov 2021
Los Angeles, California2 contributions
The location is superb. Room is a tad small but functional. Front Office team are really great. However it seems like Marriott Hotels doesn't really put any importance towards restaurant service. Although instruction to wear mask over buffet spread is there, none of the staff actually cares. I told their manager to remind patrons to wear mask when taking food from buffet. While he was apologetic, you can see that he was annoyed for me being "nosey". I just don't feel safe when children are playing and chatting bordering screaming over food. Not just children, parents and grand parents, too. I really don't need extra saliva on my food, pandemic or no pandemic. Marriott, please care a bit more. Not just making money.
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Date of stay: November 2021Trip type: Traveled as a couple
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Response from Jovie Zhong, Marketing at Guangzhou Marriott Hotel Tianhe
Responded 2 weeks ago
Dear Valued Guest, Thank you for staying at Guangzhou Marriott Hotel Tianhe. Regarding the restaurant service and epidemic management issues, we have shared your feedback with hotel related departments to improve our service actively. We hope to have an opportunity to provide you perfect experience with us whenever your travels bring you back to Guangzhou.
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A K wrote a review Oct 2021
1 contribution
Check in experience was smooth and friendly. They have delivered elite hospitality services as promised. Hotel amenities was comprehensive, housekeeping staff was friendly and put in extra effort to ensure my in-room coffee capsules don't runs out! Special thanks to EL - Ms. Pan, her attention to overall detail has made our stay very comfortable, she's definitely an invaluable asset for Marriott.
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Date of stay: September 2021
Value
Rooms
Service
Trip type: Traveled on business
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Response from Jovie Zhong, Marketing at Guangzhou Marriott Hotel Tianhe
Responded Oct 31, 2021
Dear Valued Guest, Thank you for staying at Guangzhou Marriott Hotel Tianhe. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Guangzhou Marriott Hotel Tianhe and we hope see you again whenever your travel needs bring you back to Guangzhou.
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Allen K wrote a review Oct 2021
2 contributions
As a regular guest. They have definitely made it my home away from home. Concierge services were excellent. Especially from Kevin and Jack. Always friendly and helpful. Well done guys. Looking forward to my next stay.
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Date of stay: October 2021Trip type: Traveled on business
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Response from Jovie Zhong, Marketing at Guangzhou Marriott Hotel Tianhe
Responded Oct 27, 2021
Dear Valued Guest, Thank you for staying at Guangzhou Marriott Hotel Tianhe. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Guangzhou Marriott Hotel Tianhe and we hope see you again whenever your travel needs bring you back to Guangzhou.
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william wrote a review Oct 2021
Singapore, Singapore12 contributions20 helpful votes
After a few months, i am back again in this wonderful hotel, a place i call "HOME". This time for 2-3 weeks or even more. So far i been here for 7 days and i got nothing but 5 stars compliments from all departments ESPECIALLLY CONCEIGE! Due to the virus, i prefer to stay most of my time in the hotel. I see Mr Kevin and Jack from the conceige almost every day. Kevin is extremely friendly and warm. His hospitality and eagerness to serve never fail to impress me. Extremely handsome and jovial nature never fail to brighten the gloomy day for me. Very hard working and committed staff. One of the nicest hotel with a "human touch" to it. I value this then the monotonous and robotic service from many other hotels I cant remember all the staff name but i think this hotel did an admirable job in choosing their staff. All of them are best of the best! 5 Stars if not more.. And also, Kevin is a super extremely hardworking staff. He deserve a big promotion and a pay increase!
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Date of stay: October 2021Trip type: Traveled on business
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Response from Jovie Zhong, Marketing at Guangzhou Marriott Hotel Tianhe
Responded Oct 27, 2021
Dear Valued Guest, Thank you for sharing your experience at Guangzhou Marriott Hotel Tianhe. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!
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JTT#12345 wrote a review Jul 2021
22 contributions61 helpful votes
The Marriott Hotel Tianhe is a very nice property with a great staff. The rooms are very nice, modern amenities, and good staff. The lounge is fantastic and they serve wonderful food and drinks there. We stayed for close to six weeks and experienced many different facets of the property. Although parts of the hotel were closed down because of Covid including the pool, spa, and lounge during part of our long stay, we did experience them briefly and they are great. The hotel has a new general manager Mr. Xiao who just started managing it right after we checked in. Mr. Xiao and his team did several nice little and big surprises during our stay to make it special including many tasty treats. They even made some care packages upon check out which was quite thoughtful. It can be challenging for a hotel for when there is a new general manager to have a seamless transition but the hotel handled this pretty well. The room we stayed in had a kitchen which was used frequently and it was quite nice. I would strongly recommend this hotel for anyone looking to stay at a very budget property while still experiencing high end amenities that one might expect at more luxurious/high end brands. I give a lot of credit to the entire team at the Marriott Hotel Tianhe including the Mr. Xiao and the executive chef who is excellent. You will not be disappointed staying here!
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Date of stay: June 2021
Rooms
Cleanliness
Service
Helpful
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Response from Jovie Zhong, Marketing at Guangzhou Marriott Hotel Tianhe
Responded Jul 7, 2021
Dear Valued Guest, Thank you for staying at Guangzhou Marriott Hotel Tianhe. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Guangzhou Marriott Hotel Tianhe and we hope see you again whenever your travel needs bring you back to Guangzhou.
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PRICE RANGE
$111 - $245 (Based on Average Rates for a Standard Room)
LOCATION
ChinaGuangdongGuangzhou
NUMBER OF ROOMS
319
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Frequently Asked Questions about Guangzhou Marriott Hotel Tianhe
Which popular attractions are close to Guangzhou Marriott Hotel Tianhe?
Nearby attractions include TEEMALL (0.2 miles), Parc Central (0.09 miles), and Grandview Mall (0.05 miles).
What are some of the property amenities at Guangzhou Marriott Hotel Tianhe?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Guangzhou Marriott Hotel Tianhe?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Guangzhou Marriott Hotel Tianhe?
Guests can enjoy an on-site restaurant and breakfast during their stay.
Is parking available at Guangzhou Marriott Hotel Tianhe?
Yes, free parking is available to guests.
What are some restaurants close to Guangzhou Marriott Hotel Tianhe?
Conveniently located restaurants include Feast All Day Dining, City Bistro Guangzhou Marriott Hotel Tianhe, and The Lounge Guangzhou Marriott Hotel Tianhe.
Are there opportunities to exercise at Guangzhou Marriott Hotel Tianhe?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Guangzhou Marriott Hotel Tianhe have an airport shuttle?
Yes, Guangzhou Marriott Hotel Tianhe offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Guangzhou Marriott Hotel Tianhe have airport transportation?
Yes, Guangzhou Marriott Hotel Tianhe offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Guangzhou Marriott Hotel Tianhe?
Yes, dry cleaning and laundry service are offered to guests.
Does Guangzhou Marriott Hotel Tianhe offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.