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Guangzhou Marriott Hotel Tianhe

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No.228 Tianhe Road, Tianhe District, Guangzhou China
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1546)
360
Panoramas (19)
Room & Suite (888)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Guangzhou Marriott Hotel Tianhe
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#9 of 3,983 hotels in Guangzhou
Location
Cleanliness
Service
Value
Travelers' Choice
Guangzhou Marriott Hotel Tianhe is located in the hub of tianhe commercial district, adjacent to Zhujiang New Town and available to reach directly to the subway station. It is only 5-minute and 15-minute drive from East Railway Station and Guangzhou International Convention and Exhibition Center. It joints with one of the largest shopping centers of Asia with more than 750 shops and restaurants. It has 319 rooms and suites with modern decoration and magnificent city views, which are equipped well with facilities, high-speed Wi-Fi and Marriott’s signature bed mattress of REVIVE. Executive Lounge provides exclusive club benefits on 20th floor. 24-hour Fitness Center is equipped with an indoor swimming pool, steam room and sauna room. There are three restaurants serves guests with authentic and exquisite food. The banquet and conference space covers 895 square meters with advanced meeting facilities and professional service for any of the outstanding business.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Restaurant
Kids stay free
Airport transportation
Business Center with Internet Access
Parking
Wifi
Hot tub
Indoor pool
Heated pool
Sauna
Breakfast available
Breakfast buffet
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Doorperson
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Great View
Languages Spoken
Chinese
Hotel links
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Location

Full view
94Great for walkers
Grade: 94 out of 100
221Restaurantswithin 0.3 miles
11Attractionswithin 0.3 miles
1458Reviews12Q+A88Room tips
Traveler rating
  • 1,175
  • 199
  • 45
  • 17
  • 22
Time of year
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Popular mentions
william wrote a review Jun 6
Singapore, Singapore11 contributions20 helpful votes
Very nice stay ! Excellent service especially from Joyce at the lounge . She is extremely helpful and accommodating. She is always very hard working and friendly. Excellent choice of staff ! Impressive! Also the concierge team is the best I met so far. Very hard working and friendly staff like kelvin, jack, David etc . The whole team deserve a medal! Also thank u Miffie and Betty for helping to arrange our stay there! Wonderful team !
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Date of stay: April 2021Trip type: Traveled on business
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Response from Jovie Zhong, Marketing at Guangzhou Marriott Hotel Tianhe
Responded yesterday
Dear Valued Guest, Thank you for staying at Guangzhou Marriott Hotel Tianhe. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Guangzhou Marriott Hotel Tianhe and we hope see you again whenever your travel needs bring you back to Guangzhou.
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GGG wrote a review May 2021
Hong Kong, China4 contributions
I can feel and experience the hospitality from the staff here, although there was a minor room defect. Especially I'd like to recognize and thank a few staff who made my short holiday a nice one: Kay and Miffie in club lounge are nice and professional. I can feel warm welcome from them but some staff walked like a zombie and not willing to serve. Junn Sun, a little guy at the Cafe on lobby floor also deserves recognition. He was attentive and hard working. Although he is a bit shy, I could feel his attentiveness and good attitude. He noticed I was waiting at the waffle counter looking for a chef. He stopped by and offered help even he was carrying some heavy stuff. Usually I don't have good experience at the lobby Cafe in mmay hotels because it is usually crowded and busy. But this time I had a nice breakfast experience there. In general the staff in this hotel are nice and polite. I'll stay here again in the future! thank you very much :)
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Date of stay: May 2021Trip type: Traveled as a couple
Room Tip: breakfast package may not be required because you have so many dining choices nearby and very...
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Response from Jovie Zhong, Marketing at Guangzhou Marriott Hotel Tianhe
Responded 5 weeks ago
Dear Valued Guest, Thank you for sharing your experience at Guangzhou Marriott Hotel Tianhe. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!
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ahhhhh_travelling wrote a review Apr 2021
London, United Kingdom215 contributions59 helpful votes
+1
The staff are ok. Lounge staff pretty helpful. Room.... nothing to write home about. Sadly, walls are very thin, soundproofing is horrendous. When the housekeeping is cleaning next door it sounds like they are tearing the room apart. I can hear people sneeze next door. The landline on speaker. You can hear the doorbell next door and hear the doors shutting. Basically everything. Breakfast average. Lounge: Food - small selection and very dated decor. Also, this Marriott probably has the fastest revolving door in the World... hope y’all are quick on your feet. Close proximity to Parc Central and the old mall next to it. For similar price tag, y’all are better off at the Sheraton. Size of room, lounge and breakfast are a tad better.
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Date of stay: April 2021Trip type: Traveled on business
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Response from Jovie Zhong, Marketing at Guangzhou Marriott Hotel Tianhe
Responded Apr 15, 2021
Dear Valued Guest, Thank you for staying at Guangzhou Marriott Hotel Tianhe. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Regarding the soundproofing issue and breakfast at lounge as well as revolving door problem, we have shared your feedback with the appropriate hotel team to ensure that they are isolated issues that are corrected moving forward. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Guangzhou.
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John Liu wrote a review Apr 2021
Worldwide1 contribution
Great location and comfortable rooms. There are several shopping centers and lots of good restaurants nearby. The executive lounge staff Miffie, Joyce, Gary, and Yuki very friendly and helpful. Would definitely return on future visits to Guangzhou.
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Date of stay: April 2021Trip type: Traveled with family
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Response from Zoe Yang, Marketing at Guangzhou Marriott Hotel Tianhe
Responded Apr 5, 2021
Dear Valued Guest, Thank you for sharing your experience at Guangzhou Marriott Hotel Tianhe. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!
Read more
perridong wrote a review Mar 2021
Shanghai3 contributions
At the breakfast buffet, Tiffany Ou was simply delightful. She made fresh to order Chung Fun and because it was hot from the steamer she brought it to my table for me. She introduced herself and was very hospitable and gracious, terrific service, it’s no longer common to find people like Tiffany Ou
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Date of stay: March 2021Trip type: Traveled on business
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Response from Zoe Yang, Marketing at Guangzhou Marriott Hotel Tianhe
Responded Mar 25, 2021
Dear Valued Guest, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Guangzhou Marriott Hotel Tianhe. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Guangzhou Marriott Hotel Tianhe and we hope see you again whenever your travel needs bring you back to Guangzhou.
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PRICE RANGE
$111 - $245 (Based on Average Rates for a Standard Room)
LOCATION
ChinaGuangdongGuangzhou
NUMBER OF ROOMS
319
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Frequently Asked Questions about Guangzhou Marriott Hotel Tianhe
Which popular attractions are close to Guangzhou Marriott Hotel Tianhe?
Nearby attractions include TEEMALL (0.2 miles), Parc Central (0.09 miles), and Grandview Mall (0.05 miles).
What are some of the property amenities at Guangzhou Marriott Hotel Tianhe?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Guangzhou Marriott Hotel Tianhe?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Guangzhou Marriott Hotel Tianhe?
Guests can enjoy an on-site restaurant and breakfast during their stay.
Is parking available at Guangzhou Marriott Hotel Tianhe?
Yes, free parking is available to guests.
What are some restaurants close to Guangzhou Marriott Hotel Tianhe?
Conveniently located restaurants include Feast All Day Dining, City Bistro Guangzhou Marriott Hotel Tianhe, and The Lounge Guangzhou Marriott Hotel Tianhe.
Are there opportunities to exercise at Guangzhou Marriott Hotel Tianhe?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Guangzhou Marriott Hotel Tianhe have an airport shuttle?
Yes, Guangzhou Marriott Hotel Tianhe offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Guangzhou Marriott Hotel Tianhe?
Yes, dry cleaning and laundry service are offered to guests.
Does Guangzhou Marriott Hotel Tianhe offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Guangzhou Marriott Hotel Tianhe?
Many travelers enjoy visiting Temple of the Six Banyan Trees & Flower Pagoda (Liurong Temple) (4.2 miles), Huaisheng Mosque (4.4 miles), and Archaeological Site Museum of Nanyue Palace (3.6 miles).