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Guangzhou Marriott Hotel Tianhe

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Traveler (989)
360
Panoramas (19)
Dining (224)
Certificate of Excellence

About

Location
Cleanliness
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Certificate of Excellence
Guangzhou Marriott Hotel Tianhe is located in the hub of tianhe commercial district, adjacent to Zhujiang New Town and available to reach directly to the subway station. It is only 5-minute and 15-minute drive from East Railway Station and Guangzhou International Convention and Exhibition Center. It joints with one of the largest shopping centers of Asia with more than 750 shops and restaurants. It has 319 rooms and suites with modern decoration and magnificent city views, which are equipped well with facilities, high-speed Wi-Fi and Marriott’s signature bed mattress of REVIVE. Executive Lounge provides exclusive club benefits on 20th floor. 24-hour Fitness Center is equipped with an indoor swimming pool, steam room and sauna room. There are three restaurants serves guests with authentic and exquisite food. The banquet and conference space covers 895 square meters with advanced meeting facilities and professional service for any of the outstanding business.
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Property amenities
Pool
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free Parking
Room Service
Restaurant
Bar/Lounge
Spa
Airport Transportation
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Shuttle Bus Service
Wheelchair access
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Room features
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Business
Centrally Located
HOTEL CLASS
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Hotel deals
863Reviews
1,880Photos
11Q+A
82Room tips
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Popular mentions
Stayed at this hotel with my wife and were very satisfied. Many thanks to the manager Jason Yang for such an unexpected warm greeting and of course an upgrade to an executive suite .. this is the very moment when you are proud that you are a platinum member of Marriott. The
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Response from BonnieZhou, Marketing Communications Director at Guangzhou Marriott Hotel Tianhe
Responded 5 days ago
Dear Valued Guest, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Guangzhou Marriott Hotel Tianhe. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Guangzhou Marriott Hotel Tianhe and we hope you choose to stay with us again whenever your travel needs bring you back to Guangzhou. Sincerely, Marketing Communications Department Guangzhou Marriott Hotel Tianhe
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Marriott Tianhe provided excellent experience during stay and the very warm welcome! I’d like to address my appreciation to Josephine, Amy, Jame, Kobe, Annie, Kay, Penny, Stephanie and Elizabeth - the Executive lounge team for their great service and professionalism! They made
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Response from BonnieZhou, Marketing Communications Director at Guangzhou Marriott Hotel Tianhe
Responded 1 week ago
Dear Valued Guest, Thank you for sharing your experience at Guangzhou Marriott Hotel Tianhe. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Sincerely, Marketing Communications Department Guangzhou Marriott Hotel Tianhe
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Nice execuitive club decent food from 5 30 till 7 30 drinks from 5 30 till 9 30. nice gym but near inside pool so always hot. Personally prefer outside pool like at Sheraton Tianhe. get a room on the executive level so you can use stairs to access club and not use elevator
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Response from BonnieZhou, Marketing Communications Director at Guangzhou Marriott Hotel Tianhe
Responded 1 week ago
Dear Valued Guest, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Guangzhou Marriott Hotel Tianhe. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Guangzhou Marriott Hotel Tianhe and we hope you choose to stay with us again whenever your travel needs bring you back to Guangzhou. Sincerely, Marketing Communications Department Guangzhou Marriott Hotel Tianhe
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Wonderful service,diligent staff, warm atmosphere made my stay memorable and feeling like being at home! Location right in the middle of the city !!! Executive lounge team:Josephine, Amy, Jame, Kobe, Annie, Kay, Penny, Stephanie and Elizabeth are very professional and
Read more
Response from BonnieZhou, Marketing Communications Director at Guangzhou Marriott Hotel Tianhe
Responded 1 week ago
Dear Valued Guest, Thank you for sharing your experience at Guangzhou Marriott Hotel Tianhe. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Sincerely, Marketing Communications Department Guangzhou Marriott Hotel Tianhe
Read more
I am a frequent Traveler to South East Asia For over 3 Decades. I have stayed in Many hotels in the Guanzhou area , I decided Last Summer(2018) to try this Marriott location as it is located so central to many enjoyable areas either walking or using the Subway system (is located
Read more
Response from BonnieZhou, Marketing Communications Director at Guangzhou Marriott Hotel Tianhe
Responded 1 week ago
Dear Valued Guest, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Guangzhou Marriott Hotel Tianhe. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Guangzhou Marriott Hotel Tianhe and we hope you choose to stay with us again whenever your travel needs bring you back to Guangzhou. Sincerely, Marketing Communications Department Guangzhou Marriott Hotel Tianhe
Read more
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123456164
广州正佳广场万豪酒店
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Regarding airport shuttle available toward Grandview mall, I am not that much sure, Regarding it's detail info, please phone call to the hotel by dialing +86-20-61088888. Grandview mall is attached to the hotel building of Guangzhou Marriott Hotel Tianhe. Just only around 1-2 minutes to walk.
-1 votes
Dear Versiglia I, Thank you very much for sharing your recent stay experience with me. I feel really sorry to hear that the concierge over there has given a bad impression on you. The way you said that they did not let you bring your bike inside the hotel building or lobby area to fifth floor to check-in. I believe so far I know that at a five star hotel or Marriott Hotel bikes are not allowed taking inside the hotel as they need to park at parking lot, I am not sure concierge over there explain this to you clearly or not, maybe there caused miscommunication between you and concierge or they might not clear you the issue properly. I never heard of limitation of luggage in a hotel. Regarding this experience you shared with me in the above, please send an email to GSM of Guangzhou Marriott Hotel Tianhe and tell them detailly so that they aware this issue and sort it out. Honestly, their GSM team is strongest than any other hotel or Marriott hotels I have ever seen. Finally, wishing you a Travel Brilliantly with Marriott in your next visit over there.
1 vote
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The management (including the general manager) will not offer any courtesy benefits to returning customers where other hotels in Guangzhou will. That is the reason I withdrew my endorsement and on my returned business trip I moved back to another 5 star hotel that I stayed in the past, DongFang Hotel. They really appreciate my business as a repeat customer with upgrades that Marriott was not willing to give. Treating returning customers with respect is something every traveler should expect.
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"Never had a noise issue actually a generally quiet atmosphere on all room floors"
"better view on higher floors"
"Every room is a good room"
"The corner rooms are the largest size rooms"
"Ask for a corner room"
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PRICE RANGE
$138 - $439 (Based on Average Rates for a Standard Room)
LOCATION
ChinaGuangdongGuangzhou
NUMBER OF ROOMS
319
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