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Chateau Star River Haiyi Peninsula

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Chateau Star River Haiyi Peninsula
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21 Reviews from our TripAdvisor Community

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Showing 9: English reviews
London
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed October 25, 2015

When my wife and I stayed in this hotel for 4 nights, it was part of the Leading Hotels of the World (LHW) group. Very large rooms, excellent meals (both breakfast and dinners) and a big effort to provide good quality service by staff. On the minus side were the out of the way location and lack of english speaking... More 

Helpful?
Thank Lenvindman
Shenzhen, China
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed July 5, 2015 via mobile

As we arrived and entered the lobby, there was no other soul then the receptionist. It felt like a ghost hotel. Bellboy is shy and smiles just a little. The room was very nice no problems there. Now, the breakfast buffet was hideous, the food quality was poor, the presentation was just poor in all aspects, the chefs are slow... More 

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Thank Radi R
Montreal, Quebec,
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed October 19, 2013

Its our 3rd time in this superb hotel . Rooms always very comfortable , great restaurants , especially ''Always Cantonese '' where its an experience everyday . Still suggest to carry your intelligent phone with google translator as it could be your best help in some numerous cases . But staff very kind . We always stay for long trips... More 

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1 Thank barbandkat
Christchurch
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed April 14, 2013

I had breakfast at this hotel in their "Always Cantonese" dining area. I can't say enough about how good this typical cantonese breakfast was - everything superbly fresh with lots of seafood and typical cantonese swwet, topped off with a lovely atmosphere, beautiful cutlery and superb service. The restaurant is adjacent to a lush garden with tropical plants and ponds.... More 

Helpful?
2 Thank scottnz
marketing c, Marketing Specialist at Chateau Star River Haiyi Peninsula, responded to this review

Dear guest,thank you for your support of our hotel.At Always Cantonese restaurant,we have different themes every month,wish you could enjoy different experiences next time in our hotel! More 

Orlando, Florida
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed December 22, 2012

This hotel is really good; the junior suites are really comfortable, they have great service (including the business center), the buffet restaurants are exotic and different. It's definitely not like the typical carry-out food found in America. There's different types of vegetables, sauces, and a variety of meats. They have an hourly shuttle service to and from Canton Fair.

Helpful?
2 Thank Jose F
HK
2 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed October 3, 2012

Like all Chinese run five star hotels in China, I suspect, there are unending differences between (a) the level of luxury of the physical place itself (Chateau Star River Haiyi Peninsula is genuinely 5 star IMO) and (b) the way the hotel is actually run. Let me give a couple of examples. The restaurant where the buffet breakfast is served... More 

Helpful?
4 Thank adrian w
Wellington, New Zealand
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 16, 2012

We stayed at this hotel for 3 nights for the Canton Fair. Found it via Agoda who were offering an unbelievable rate for a 5 star hotel. The hotel is like a palace - no expense spared. Staff are polite, helpful and obliging. It's a shame then to have to say that all this hotel's wonderful attributes - including a... More 

Helpful?
5 Thank PaulBayboy
dalian
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed April 26, 2012

I would not recommend this hotel to anyone. Room is very big and staff is very helpfull. But everything is in a typical Chinese style, and I missed western food, both in the evening and in the morning. Sorry.

Helpful?
1 Thank ericDalian
Redondo Beach, California
Level Contributor
26 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed November 3, 2010

I was concerned about staying here based on some reviews that I may not be staying at the main property. This a new location and hotel, not too far from main property. It is a 5 star property and they have spared no expense! One should make sure they understand which property they are booking as Chateau Star River offers... More 

Helpful?
2 Thank exotik
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Tennis Court
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting

Additional Information about Chateau Star River Haiyi Peninsula

Address: Shajiao Island, Shaxi Avenue, Panyu District, Guangzhou 511430, China
Location: China > Guangdong > Guangzhou
Price Range: $98 - $322 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Chateau Star River Haiyi Peninsula 4.5*
Number of rooms: 101
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Hotel Style:
#81 Luxury Hotel in Guangzhou
#117 Best Value Hotel in Guangzhou
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