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Sofitel Guangzhou Sunrich

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No.988 Guangzhou Avenue Middle, Tianhe District, Guangzhou 510620 China
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Traveler (2772)
Room & Suite (498)
Dining (415)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#3 of 4,045 hotels in Guangzhou
Location
Cleanliness
Service
Value
Travelers' Choice
Strategically located in Tianhe, the most dynamic financial and commercial district of Guangzhou, the hotel is less than a kilometre away from city landmark CITIC Square and a five minutes drive from Guangzhou East Railway Station, the transportation hub connecting Guangzhou, Dongguan, Shenzhen and Hong Kong. Facilities include 493 spectacular Paris style decor rooms and suites, all overlooking TianHe trendy skyline, 5 innovative bars and restaurants,extensive recreational facilities from SoSpa, SoFit 24-hour fitness centre to an indoor pool enjoying a panoramic view.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Airport transportation
Business Center with Internet Access
Valet parking
Wifi
Hot tub
Adult pool
Indoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
ATM on site
Butler service
Doorperson
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
On-demand movies
Room types
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Modern
Languages Spoken
English, French, Chinese

Location

Full view
71Somewhat walkable
Grade: 71 out of 100
287Restaurantswithin 0.75 miles
17Attractionswithin 0.75 miles
5613Reviews21Q+A100Room tips
Traveler rating
  • 4,932
  • 494
  • 118
  • 39
  • 32
Time of year
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Popular mentions
Sharon N wrote a review Oct 2021
1 contribution
Great hotel at good location and great price. Beautiful view from our suite and restaurant. Thank you Stella, George, jacky and Ivan who provide wonderful service and local advise. A must go hotel every time I stay in Guangzhou.
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Date of stay: October 2021Trip type: Traveled with friends
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Response from Management Sofitel Guangzhou, Revenue Management at Sofitel Guangzhou Sunrich
Responded 4 weeks ago
Dear Guest, Bonjour! Thank you for choosing Sofitel Guangzhou Sunrich and taking your time to review us. We have celebrated your recognitions with Stella Xu, George Yao, Jacky Xu and Ivan Chen. Your satisfaction is our reward and also a great motivation for the entire Club Millésime team to continually work harder every day to increase loyalty of valuable guest as yourself. We are looking forward to welcoming you back soon. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich
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Meany-10 wrote a review Oct 2021
Shanghai, China118 contributions43 helpful votes
spent the weekend in Guangzhou and stayed at the Sofitel. Its in a very accessible location and the hotel is smartly presented. The staff we pleasant and helpful although the check in desk didn't explain clearly the benefits of membership to which I am a diamond member. Most staff were friendly particularly Caven Wu (Concierge) was extremely friendly and helpful. The breakfast was extremely enjoyable with lots of choices. I went to the Grill for dinner and enjoyed a really nice steak and although they didn't have a lot of choice of wine, they did price match which made me feel happy. Overall, the hotel is nice but I didn't feel like a special customer. After spending the whole year using Accor hotels and being at their top level membership, I would expect them to know me a little better than a normal customer. If your looking for a nice hotel with good food and rooms, then this matches that. I would stay here again especially for the room and food.
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Review collected in partnership with Accorhotels.com
Date of stay: October 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
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Response from Management Sofitel Guangzhou, Revenue Management at Sofitel Guangzhou Sunrich
Responded 4 weeks ago
Dear Guest, Bonjour! Thank you for your loyalty to be Accor ALL Diamond member. We very much appreciate your kind words and giving us your constructive feedbacks. We are sorry for reading your disappointments to our services. We have spoken with our Front Office Manager in order to improve our services to give our loyalty members more memorable experiences. Director of F&B will also review the hotel wine list as your kind advice. Thank you again for taking the time to highlight this and we are hoping to see you back again soon to witness the improvements we have made. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich
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Mehdi wrote a review Oct 2021
3 contributions
After long time not visiting Sofitel, we went on Sunday 17th October to Sofitel Tianhe in Guangzhou, the hotel looks great and shining, we had very warm welcoming from Mr Roland, he took us to visit the hotel and then to 29th Floor, the view was amazing, the hotel is just perfect, Sofitel as usual providing the premium experience, the most important in Accor hotels is the quality and highly trained and professional stuff, as a traveler I always consider Accor Hotels as school of hotels,it was nice and unforgettable experience, Thank You Mr Roland and Ivan for the best experience you have provided to us, for sure we will back, see you next time, 😊
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Date of stay: October 2021Trip type: Traveled as a couple
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Response from Management Sofitel Guangzhou, Revenue Management at Sofitel Guangzhou Sunrich
Responded 4 weeks ago
Dear Guest, Bonjour! Thank you very much for choosing Sofitel Guangzhou Sunrich, and sharing with us your kind words on TripAdvisor. We appreciate your recognitions towards our staff Roland Xing and Ivan Chen. They are very trilled to know your satisfaction with their services. We are looking forward to serving you again very soon. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich
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Michael K wrote a review Sep 2021
Bangkok, Thailand72 contributions16 helpful votes
+1
The staff here are wonderful and definitely not overbearing. The lounge, upgrade, and treatment of platinum members is much better at this Sofitel than others I've visited in China. 100% would come back this property.
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Date of stay: May 2021
Rooms
Service
Sleep Quality
1 Helpful vote
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Response from Management Sofitel Guangzhou, Revenue Management at Sofitel Guangzhou Sunrich
Responded Sep 30, 2021
Dear Guest, Bonjour and thank you for your loyalty to Accor ALL platinum member and for choosing Sofitel when visiting Guangzhou. We appreciate your wonderful feedback on TripAdvisor and we look forward to welcoming you back soon. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich
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ANDREW W wrote a review Sep 2021
Los Angeles, California17 contributions
My wife and I celebrated my 65th birthday with a 2 night stay, what a incredible stay begining with a wonderful reception by a young lady from Russia by the name of Aya, she was very warm and helped us with every detail of are visit including giving us a larger room and decorating the room with a birthday greeting! Thanks to Emily, Becky and Rita for there help with room as well... Big thank you to Ivan, a Sr. Supervisor at the Restarant Club 29th floor, he was so polite and so helpful to both me and my wife, the Hotel is blessed to have him representing them. Great Hotel, winderful couteous people, foid is incredible and the room was Great! Highly recommended to stay when your in Guangzhou!
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Date of stay: September 2021Trip type: Traveled as a couple
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Response from Management Sofitel Guangzhou, Revenue Management at Sofitel Guangzhou Sunrich
Responded Sep 17, 2021
Dear Andrew W, Bonjour! Thank you for your Magnifique words, which have been shared with our team. Your recognition towards Assistant Guest Relation Manager Evgeniia Shishmareva and Guest Relation Rita Zhang; Club Millésime service team Emily Lei and Ivan Chen; Front Desk team Becky Luo is a great motivation to all of them and the entire team to continually strive to provide more memorable moments for every guest vising our hotel. We thank you for your recommendation. We hope to see you again soon, and we are looking forward to welcoming you back. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich
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PRICE RANGE
$99 - $215 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sofitel guangzhou sunrich hotel guangzhou
LOCATION
ChinaGuangdongGuangzhouEast Railway Station / Tianhe District
NUMBER OF ROOMS
493
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Frequently Asked Questions about Sofitel Guangzhou Sunrich
Which popular attractions are close to Sofitel Guangzhou Sunrich?
Nearby attractions include TEEMALL (0.6 miles), Parc Central (0.7 miles), and Tianhe Festival Walk (0.5 miles).
What are some of the property amenities at Sofitel Guangzhou Sunrich?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Sofitel Guangzhou Sunrich?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sofitel Guangzhou Sunrich?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sofitel Guangzhou Sunrich?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Sofitel Guangzhou Sunrich?
Conveniently located restaurants include Le Grill, Westin Guangzhou HongMian Chinese Restaurant, and Westin Guangzhou Lobby Lounge.
Are there opportunities to exercise at Sofitel Guangzhou Sunrich?
Yes, guests have access to an indoor pool, a fitness center, and fitness classes during their stay.
Does Sofitel Guangzhou Sunrich have airport transportation?
Yes, Sofitel Guangzhou Sunrich offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sofitel Guangzhou Sunrich?
Yes, dry cleaning and laundry service are offered to guests.
Does Sofitel Guangzhou Sunrich offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sofitel Guangzhou Sunrich?
The staff speaks multiple languages, including English, French, and Chinese.