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Sheraton Guangzhou Hotel

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#10 of 3,353 Hotels in Guangzhou
Certificate of Excellence
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Sheraton Guangzhou Hotel
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444 Reviews from our TripAdvisor Community

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Showing 314: English reviews
Reviewed 5 days ago NEWvia mobile

Sheraton Guangzhou Hotel located in the centre GZ and In the centre of Tienha. It is so convenient for shopping, dining and get a taxi to everywhere. Stayed in hotel, you will receive professional service with similing face from reception, club lounge, restaurant staffs...Together with good food served in various restaurants, u will feel like at home😊😊

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Helpful?
Thank Dyap1388
SheratonGuangzhou, Public Relations Manager at Sheraton Guangzhou Hotel, responded to this review

Dear Dyap1388, Thank you so much for your review and sharing your experience with us. We appreciate your comments regarding the good location, facilities as well as our restaurant.We are very happy to have you with us and we will continue to strive to provide the signature Sheraton experience to all our valuable guests. We are looking forward to welcoming...

Reviewed 2 weeks ago

A great hotel in the heart of a happening street. we a family of 4 (2kids) booked this great hotel over December 2016. what a great hotel. the staff are very helpful. the breakfast has a vast variety with lots of local and international foods to choose from. the room was huge and very comfortable, the beds are nice to...

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Helpful?
Thank amu838
SheratonGuangzhou, Public Relations Manager at Sheraton Guangzhou Hotel, responded to this review

Dear amu838, Thank you so much for choosing to stay at Sheraton Guangzhou Hotel while you’re travelling to Guangzhou! We are very happy that you have a wonderful stay and thank you to share your experience with us, we are looking forward to welcoming you back to our hotel again. Best regards, Sheraton Guangzhou Hotel Assistant Dir. of MarCom Angie...

Reviewed 2 weeks ago via mobile

Amazing rooms. So clean, spacious and the use of space was great. Loved the bathroom it was huge. The pool was great and they have SO many showers at the pool with lockers, slippers, robes, towels and toiletries. I feel like this was an above standard Sheraton as pervious sheratons I have stayed at and the ones in my hometown...

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Helpful?
Thank Marley B
SheratonGuangzhou, Public Relations Manager at Sheraton Guangzhou Hotel, responded to this review

Dear Marley B Thank you so much for your review and sharing your experience with us. We appreciate your comments regarding the good location, facilities as well as our service. We are very happy to have you with us and we will continue to strive to provide the signature Sheraton experience to all our valuable guests. We are looking forward...

New Jersey
Reviewed 3 weeks ago

I worked in Guangzhou for four weeks in October and November 2016. I stayed in this hotel for 28 nights. It is an excellent hotel with a great location in the Tianhe business district in Guangzhou. There are many shopping malls near the hotel. The Tiyu Xi Road subway station is one of the busiest in Guangzhou. There is a...

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Helpful?
1Thank blairkk25
SheratonGuangzhou, Public Relations Manager at Sheraton Guangzhou Hotel, responded to this review

Dear blairkk25, Thank you so much for your review and sharing your experience with us. We appreciate your comments regarding the good location, facilities as well as our service.We are very happy to have you with us and we will continue to strive to provide the signature Sheraton experience to all our valuable guests. We are looking forward to welcoming...

Aalen, Germany
Reviewed 4 weeks ago

I enjoyed the stay in this very comfortable hotel. What I like: Excellent and pro-active staff always with a friendly smile; very luxurious breakfast for every taste; heated outdoor swimming pool; fully equipped gym.

Review collected in partnership with this hotel
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Helpful?
Thank 495norbertr
SheratonGuangzhou, Public Relations Manager at Sheraton Guangzhou Hotel, responded to this review

Dear 495norbertr, Thank you so much for your review and sharing your experience with us. We appreciate your comments regarding the good location, facilities as well as our service.We are very happy to have you with us and we will continue to strive to provide the signature Sheraton experience to all our valuable guests. We are looking forward to welcoming...

Grand Rapids, Michigan
Reviewed December 11, 2016

Just back from a great stay at the Sheraton GZ, This hotel is one of the best hotels in all of Asia, really because of the professional staff and the great location for getting to anywhere. I am at the highest levels of the Starwood/Marriott brand so I do have much experiences with a large number of hotels with over...

Review collected in partnership with this hotel
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Helpful?
1Thank Chinalover2016
SheratonGuangzhou, Public Relations Manager at Sheraton Guangzhou Hotel, responded to this review

Dear Chinalover2016, Thank you so much for your review and sharing your experience with us. We appreciate your comments regarding the good location, facilities as well as our service.We are very happy to have you with us and we will continue to strive to provide the signature Sheraton experience to all our valuable guests. We are looking forward to welcoming...

New Haven, Connecticut, Usa
Reviewed December 4, 2016

I had 2 nights on a 72 hour transit visa Was able to hop on a train at the airport to the metro station directly at the hotel. A very easy transfer. Hotel is a standard upscale sheraton well appointed Had a lovely corner suite all windows with amazing views. Watched a night soccer game in the new stadium from...

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Helpful?
1Thank Lucile B
SheratonGuangzhou, Public Relations Manager at Sheraton Guangzhou Hotel, responded to this review

Dear Lucile B, Thank you so much for your review and sharing your experience with us. We appreciate your comments regarding the good location, facilities.We are very happy to have you with us and we will continue to strive to provide the signature Sheraton experience to all our valuable guests. We are looking forward to welcoming you back to Sheraton...

Shanghai, China
Reviewed December 4, 2016

I stayed at several hotels in the area and found Sheraton Guangzhou is the best for me. It has a outdoor space at club lounge for cigar smoking. Services are great, especially services at the club lounge. Very convenient location

Review collected in partnership with this hotel
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Helpful?
1Thank Jian X
SheratonGuangzhou, Public Relations Manager at Sheraton Guangzhou Hotel, responded to this review

Dear Jian X, Thank you so much for your review and sharing your experience with us. We appreciate your comments regarding the good location, facilities as well as our service.We are very happy to have you with us and we will continue to strive to provide the signature Sheraton experience to all our valuable guests. We are looking forward to...

Geelong, Australia
Reviewed December 2, 2016 via mobile

Exceptional Sheraton standard, situated in the heart of GZ. Rooms were spacious and best of all, you could heat or cool down the room depending on your preference. That is a rare find in China Sheraton hotels as some hotels in the Winter are heated so much, you feel like you are cooking, which makes sleeping unbearable. The gym here...

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Helpful?
1Thank Murdy31073
SheratonGuangzhou, Public Relations Manager at Sheraton Guangzhou Hotel, responded to this review

Dear Murdy31073, Thank you so much for your review and sharing your experience with us. We appreciate your comments regarding the good location, facilities as well as our service.We are very happy to have you with us and we will continue to strive to provide the signature Sheraton experience to all our valuable guests. We are looking forward to welcoming...

Reviewed November 27, 2016 via mobile

We stayed in the hotel during a four day business trip. The room has all the amenities that you may require with a comfortable king size bed, spacious bathroom with strong water in the shower. The staff in the lounge at reception is friendly and attentive and they serve a great hamburger. We were disappointed that hotel management allow the...

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Helpful?
2Thank JacoCl
SheratonGuangzhou, Public Relations Manager at Sheraton Guangzhou Hotel, responded to this review

Dear JacoCl Thank you so much for your review and sharing your experience with us.We are sorry the some service did not meet your expectation and we will report it to related department for further investigation, as we would appreciate the chance to prevent similar situation from occurring.We are looking forward to welcoming you back to Sheraton Guangzhou Hotel! Best...

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Room Service
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Multilingual Staff
  • Free Parking
Official Description (provided by the hotel)
Sheraton Guangzhou Hotel located in the heart of Guangzhou's Tianhe central business district, situated at the hub of 2 major metro lines, and BRT terminal, which provides fast access to Pazhou International Convention Centre. Approx 40 minutes away to Baiyun International Airport and 5 minutes drive or 2 stops by the metro to GZ East Railway Station. ... more   less 

Additional Information about Sheraton Guangzhou Hotel

Address: No.208 Tianhe Road, Tianhe District, Guangzhou 510620, China
Location: China > Guangdong > Guangzhou
Price Range: $130 - $251 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Guangzhou Hotel 5*
Number of rooms: 445
Reservation Options:
TripAdvisor is proud to partner with Starwood APAC, Booking.com, Travelocity, Ctrip TA, Priceline, Agoda, Hotels.com and Cheap Tickets so you can book your Sheraton Guangzhou Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#9 Spa Hotel in Guangzhou
#10 Luxury Hotel in Guangzhou
#11 Romantic Hotel in Guangzhou
#12 Family Hotel in Guangzhou
#15 Business Hotel in Guangzhou
#58 Best Value Hotel in Guangzhou
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Questions & Answers

Here's what travelers have asked, with answers from Sheraton Guangzhou Hotel staff and other travelers.
2 questions
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Questions? Get answers from Sheraton Guangzhou Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Higher floor”
 of 5 bubbles amu838, 2 weeks ago | Read review
“Ask room facing the Tianhe stadium”
 of 5 bubbles Taufit, Aug 23, 2016 | Read review
“Ask for room facing the stadium, you will get a spectacular view.”
 of 5 bubbles Bharat2004, Aug 22, 2016 | Read review
“rooms facing the stadium have very good views. room no 2802 is fantastic.”
 of 5 bubbles dvr2020, Aug 12, 2016 | Read review
“Road facing rooms might be noisy if there are road works at night.”
 of 5 bubbles VivekR125, Jul 20, 2016 | Read review
5 of 5
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