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Sheraton Guangzhou Hotel

#11 of 3,047 Hotels in Guangzhou
Certificate of Excellence
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Sheraton Guangzhou Hotel
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396 Reviews from our TripAdvisor Community

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Showing 282: English reviews
Port of Spain, Trinidad
Level Contributor
84 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

When we arrived at the Sheraton we experienced a quick check in process and an efficient bellhop. The room was impressive if a bit spicy - the bathroom wall is glass offering unfettered views into the bedroom or Vice versa! The Internet is super fast for those needing it and the room is very clean!

Helpful?
Thank Gwen23_12
SheratonGuangzhou, Public Relations Manager at Sheraton Guangzhou Hotel, responded to this review

Dear Gwen23_12, Thank you so much for your review and sharing your experience with us. We appreciate your comments regarding the good location, facilities.We are very happy to have you with us and we will continue to strive to provide the signature Sheraton experience to all our valuable guests. We are looking forward to welcoming you back to Sheraton Guangzhou... More 

Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Even though I haven't tried other hotels in Guangzhou, I will certainly rate it as one of the best! Its amazing People - Amazing Location -Amazing Rooms - Amazing Malls Around - the list is endless - but the most important point to mention is really the people who work at this Hotel - they are spotless -always smiling -always... More 

Helpful?
Thank Vivek R
SheratonGuangzhou, Public Relations Manager at Sheraton Guangzhou Hotel, responded to this review

Dear Vivek R, Thank you so much for your review and sharing your experience with us. We appreciate your comments regarding the good location, facilities, as well as our restaurant.We are very happy to have you with us and we will continue to strive to provide the signature Sheraton experience to all our valuable guests. We are looking forward to... More 

Atlanta, Georgia
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

What a relief it was to go to this property compared to the Westin where we always stay. The location is better and so is the hotel by leaps and bounds. Service from check in to check out is far superior to Westin. Wouldnt dream of staying anywhere else going forward. Loved the property and all the amenities. So if... More 

Helpful?
Thank amitabhagrawal
SheratonGuangzhou, Public Relations Manager at Sheraton Guangzhou Hotel, responded to this review

Dear amitabhagrawal, Thank you so much for your review and sharing your experience with us. We appreciate your comments regarding the good location, facilities, as well as our service.We are very happy to have you with us and we will continue to strive to provide the signature Sheraton experience to all our valuable guests. We are looking forward to welcoming... More 

Hong Kong, China
Level Contributor
30 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Sheraton is right next to the Tianhe Shopping Mall which has everything including a Starbucks and a Hagen Daz. Convenience is a merit but on the weekend you may run into many family shoppers staying on the same floor. The western style coffee shop on the 2nd fl is not too impressive...both breakfast and lunch buffets are dull. One... More 

Helpful?
Thank clubikon
SheratonGuangzhou, Public Relations Manager at Sheraton Guangzhou Hotel, responded to this review

Dear clubikon, Thank you so much for your review and sharing your experience with us. We appreciate your comments regarding the good location, facilities, as well as our restaurant.We are very happy to have you with us and we will continue to strive to provide the signature Sheraton experience to all our valuable guests. We are looking forward to welcoming... More 

Chennai
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Good hotel,lovely and courteous service.Stayed two nights.Breakfast spread is large but obviously not that much for a vegetarian.....dinner on day 1,the chef made fried rice,was very good and on day 2,I tried their Italian restaurant....their Risotto was made exactly as I had wanted with less cheese and with more carrots and broccoli.I enjoyed it.The sheets/linen on the bed was torn... More 

Helpful?
Thank dsbhatt
SheratonGuangzhou, Public Relations Manager at Sheraton Guangzhou Hotel, responded to this review

Dear dsbhatt, Thank you so much for your review and sharing your experience with us. We appreciate your comments regarding the good location, facilities, as well as our restaurant.We are very happy to have you with us and we will continue to strive to provide the signature Sheraton experience to all our valuable guests. We are looking forward to welcoming... More 

Toronto, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I had a great time at the hotel. I loved the location and the proximity to all the amenities near by. Would definitely recommend staying here again. The breakfast option was great with many varieties to select from. Was never disappointed. I live to eat. The friendly staff throughout the complex was knowledgeable and understanding. The excellent staff at the... More 

Helpful?
Thank etsang-yechen
SheratonGuangzhou, Public Relations Manager at Sheraton Guangzhou Hotel, responded to this review

Dear etsang-yechen , Thank you so much for your review and sharing your experience with us. We appreciate your comments regarding the good location, facilities, as well as our service.We are very happy to have you with us and we will continue to strive to provide the signature Sheraton experience to all our valuable guests. We are looking forward to... More 

Bangkok, Krung Thep, Thailand
Level Contributor
56 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Hotel is located beside Tianhe Shopping Mall, the biggest street brand mall in Guangzhou. It's very convernient, Tiyuxilu MRT station Exit D is right in front of the hotel. I had been staying in Premiere Room For 2 nights.. Room is big,nice design,full amenties and comfy bed. There is no swimming pool in this hotel. However, the breakfast has variety... More 

Helpful?
Thank Wacharaporn W
SheratonGuangzhou, Public Relations Manager at Sheraton Guangzhou Hotel, responded to this review

Dear Wacharaporn W, Thank you so much for your review and sharing your experience with us. We appreciate your comments regarding the good location, facilities, as well as our service.We are very happy to have you with us and we will continue to strive to provide the signature Sheraton experience to all our valuable guests. We are looking forward to... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

It's was very good impression clear and fabulous big bedroom and bathroom with head showers. Also very friendly staff help us and the food is awesome. We have enjoyed colour of vitality afternoon tea set. Smile and big star 🌟

Helpful?
Thank spencer n
SheratonGuangzhou, Public Relations Manager at Sheraton Guangzhou Hotel, responded to this review

Dear spencer n, Thank you so much for your review and sharing your experience with us. We appreciate your comments regarding the good facilities and restaurant.We are very happy to have you with us and we will continue to strive to provide the signature Sheraton experience to all our valuable guests. We are looking forward to welcoming you back to... More 

Grand Rapids, Michigan
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 13, 2016 via mobile

Stayed here for 3 weeks while on a business trip. The hotel itself is very nice; located in a great area for walking to food or shops. The rooms are clean and very spacious! However, many of the staff do not speak English and if they do, it's not great! I preferred not to order room service because it was... More 

Helpful?
Thank end2end
SheratonGuangzhou, Public Relations Manager at Sheraton Guangzhou Hotel, responded to this review

Dear end2end Thank you so much for your review and sharing your experience with us. We appreciate your comments regarding the good location. We are sorry the some service did not meet your expectation and we will report it to related department for further investigation, as we would appreciate the chance to prevent similar situation from occurring.We are looking forward... More 

Hong Kong, China
Level Contributor
73 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
2 of 5 stars Reviewed June 6, 2016

As a SPG platinum member, I was struggling to choose between Sheraton or The Westin. I do have a really bad experience in Sheration SZ but I thought if TA rated this Sheraton in top 10 in GZ, it can't go too wrong with that. And the location is attractive as well, especially I am coming with my mom, it's... More 

Helpful?
1 Thank Cath N
SheratonGuangzhou, Public Relations Manager at Sheraton Guangzhou Hotel, responded to this review

Dear Cath N Thank you so much for your review and sharing your experience with us. We appreciate your comments regarding the good location. We are sorry the some service did not meet your expectation and we will report it to related department for further investigation, as we would appreciate the chance to prevent similar situation from occurring.We are looking... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Room Service
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Multilingual Staff
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
Sheraton Guangzhou Hotel located in the heart of Guangzhou's Tianhe central business district, situated at the hub of 2 major metro lines, and BRT terminal, which provides fast access to Pazhou International Convention Centre. Approx 40 minutes away to Baiyun International Airport and 5 minutes drive or 2 stops by the metro to GZ East Railway Station. ... more   less 

Additional Information about Sheraton Guangzhou Hotel

Address: No.208 Tianhe Road, Tianhe District, Guangzhou 510620, China
Location: China > Guangdong > Guangzhou
Price Range: $144 - $310 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Guangzhou Hotel 5*
Number of rooms: 445
Reservation Options:
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Hotel Style:
#9 Spa Hotel in Guangzhou
#11 Luxury Hotel in Guangzhou
#11 Romantic Hotel in Guangzhou
#12 Family Hotel in Guangzhou
#15 Business Hotel in Guangzhou
#66 Best Value Hotel in Guangzhou
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