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Valley View Hotspring Resort

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Valley View Hotspring Resort
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43 Reviews from our TripAdvisor Community

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Showing 1: English review
Guangzhou, China
Level Contributor
124 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
Reviewed December 31, 2010

We are multilingual, multi national group all native or 100% fluent speakers of English AND Mandarin.

We prepaid due to their requirement, due to the holiday. We were sold "river view" for two nights. We were really excited, as it sounded great.

At check in, when the desk clerk was running my credit card for the security fee, she purposefully ran the card through the system three times with the wrong password. For those of you without passwords on your visa card, by running it with the wrong password, it invalidates the card, requiring the card holder to physically go to the bank to reactivate the card. She did this on New Years Eve.... So now I'll not have my credit card to pay for anything until the 3rd or 4th.

When confronted, of course she said she didn't know (impossible, and a lie; her coworker said she heard me say it to her, and so the girl changed her story).

We were told that we would have to change rooms for the second night...
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7 Thank rawsushi

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25 photos of this hotel

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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
  • Minibar
Services
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Babysitting

Additional Information about Valley View Hotspring Resort

Address: No.9 Wenquan West Road, Wenquan Town, Guangzhou 510970, China
Location: China > Guangdong > Guangzhou
Price Range: $97 - $113 (Based on Average Rates for a Standard Room)
Number of rooms: 107
Hotel Style:
#28 Top resorts Hotel in Guangzhou
#72 Spa Hotel in Guangzhou
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Questions & Answers

Here's what travelers have asked, with answers from Valley View Hotspring Resort staff and other travelers.
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Questions? Get answers from Valley View Hotspring Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?