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Chateau Star River Hotel

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186 Reviews from our TripAdvisor Community

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Showing 41: English reviews
India
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 21, 2016 via mobile

The hotel was good, beds very comfortable and specially roomy, location very quiet and serene, good restaurants and a good gym as well.. Breakfast spread not so good. Internet was working well. Price reasonable and location good as near to the high speed train station in guangzhou.

Helpful?
Thank astralsriram
South West
Level Contributor
49 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed April 25, 2016 via mobile

No - it's not a western hotel. And I'm a westerner. But honestly, the only trouble with this hotel is that their English isn't great. Other than that, it's fabulous. And I managed - I got room service several times, arranged a late checkout etc. The rooms are MASSIVE. It's plush and over the top. I stay in some very... More 

Helpful?
Thank JasminaJasmina
Canada
Level Contributor
68 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed April 22, 2016

I am staying in the Chateau Star River Hotel, Guangzhou, Guangdong, China, April 2016 for business. Deluxe River side view. It's an extremely deluxe room, it is my first time in China but it is one of the nicest rooms I have stayed in. Check in was quick, the staff does their best to speak English. They give you a... More 

Helpful?
Thank PFDSWolfman
Penang Island, Malaysia
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed April 19, 2016

Room was spacious and clean. Well maintained and quite place to stay. Staff were friendly. Location from the main city is a bit distance though. Breakfast offered various choices including local delicacies and western. WIFI was provided but the speed was rather slow.

Helpful?
Thank LeeB0b
Los Angeles, California
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed February 13, 2016 via mobile

Upon arrival, we were greeted by the check-in counter. The lady had trouble looking up our confirmation number. Finally the supervisor advise the clerk to search by ID card. Our reservation finally came up. Feels like the front desk staff are poorly trained and not skill enough to think outside the box. We were given key cards to our rooms... More 

Helpful?
Thank EExpeditions
Sydney
Level Contributor
189 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
5 of 5 stars Reviewed October 20, 2015

I have stayed at this Hotel previously. The breakfast available is excellent however I feel that it has become very expensive, so try and book with breakfast included. The rooms are very spacious with a huge bed that looked like 2 double beds together , and I have never seen such a large bed. The staff were extremely friendly and... More 

Helpful?
Thank RossCSydney
Sydney, Australia
Level Contributor
50 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed September 21, 2015

its was a dream hotel from the service to the stuff they have 2 pools indoor and out clean i stay on the top level with a view to the river if you think cuangzhou is the place to stay in one word wowo

Helpful?
Thank Zvika C
Hong Kong, China
Level Contributor
104 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed September 21, 2015

It is a usual 5-star hotel. The amenities and services are up to standard. There are good conference facilities The standard twin room I stayed in must be about 55 sq meters large. The bed is a bit too soft for my liking. The overall maintenance of the hotel is fine. The food in the hotel are ok but probably... More 

Helpful?
Thank Yan C
Sydney, Australia
Level Contributor
79 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed July 5, 2015 via mobile

Frequently traveling China, on arrival very impressive, distinct lack of english across all aspects of the hotel, one exception the young guy who took my luggage to the room from Qingdao, he needs to promoted to the front desk or bar. Room was good and a massive bed (sleep 4), very comfortable. Few drinks in the bar and had dinner... More 

Helpful?
Thank Springkaaner
Shenzhen, China
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 3, 2015

Upon arrival the Bellboy was playing with his mobile phone instead opening the car door. Luckily it was the only mishap I can say about the hotel. Staff seems to be friendly and speaks good English, especially the operator had a really good English and delivered a good service. The breakfast is good but pretty average, but its everywhere like... More 

Helpful?
Thank Radi R
marketing c, 客户关系经理 at Chateau Star River Hotel, responded to this review

Dear Guest, Thank you for taking time to provide your feedback regarding our hotel and your great support for us. We value your comments! And will refer to the relevant department. We provide soft bad and hard bed in the room, if you would like to change, we can arrange the attendant to help you.Looking forward to serving you next... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Spa
  • Pool
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Free Parking
  • Meeting Rooms

Additional Information about Chateau Star River Hotel

Address: No.1 Panyu Road North, Panyu District, Guangzhou 510450, China
Location: China > Guangdong > Guangzhou
Price Range: $105 - $283 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Chateau Star River Hotel 4.5*
Number of rooms: 307
Reservation Options:
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Hotel Style:
#58 Luxury Hotel in Guangzhou
#65 Best Value Hotel in Guangzhou
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