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Conrad Guangzhou

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No.222 Xingmin Road Zhujiang New Town, Guangzhou 510623 China
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (807)
Room & Suite (182)
Dining (96)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Conrad Guangzhou
Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#23 of 3,979 hotels in Guangzhou
Location
Cleanliness
Service
Value
Travelers' Choice
Situated in the heart of Guangzhou’s CBD Zhujiang New Town, Conrad Guangzhou is an artisan oasis in the bustling city. Guests enjoy a premier location in the midst of a new, multi-use complex within walking distance to premium shopping, entertainment and public art, corporate offices. Direct bus to Hong Kong, convenience is further enhanced with easy access to the subway system and bus stations. Conrad Guangzhou brings the all-encompassing and inspired experience to worldly business and leisure travelers. Offering 309 modern guest rooms and suites with panoramic river views and high-end amenities. Choose from three exceptional restaurants, one ultra-chic bar and one lounge. Guests can stay healthy, fit and inspired while traveling with a stunning fitness center located on the sixth floor with state-of-the-art equipment, a 25-meter constant temperature indoor pool and two heated whirlpools are ideal for revitalizing. With over 1,800 square meters of flexible meeting and event space, conference facilities include a pillarless ballroom with a naturally lit foyer along with seven distinct multi-function rooms. Conrad Guangzhou can accommodate event groups ranging in size from intimate to up to 1,000 guests and offers fully-adaptable conference equipment and state-of-the-art audio visual facilities.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot tub
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Business Center with Internet Access
Conference facilities
Parking
Wifi
Indoor pool
Heated pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Outdoor dining area
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Gift shop
Newspaper
Doorperson
First aid kit
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Bathrobes
Interconnected rooms available
Room service
Safe
Sofa
Wardrobe / closet
Clothes rack
Iron
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
On-demand movies
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Great View
Languages Spoken
English, Chinese
754Reviews10Q+A28Room tips
Traveler rating
  • 652
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  • 47
Time of year
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Popular mentions
Hup1001 wrote a review Feb 2021
Macau, China14 contributions10 helpful votes
Nice facilities in the hotel with disappointing service. Upon check in, there was no greeting, no hotel orientation, no personal service but robotic check in process. There was a paper bag given upon check in, and no explanation but was asked by myself, and was informed those were the toothbrush, as those were not set up in room. It was odd, as it should be proper explained to each guest instead of just handed it over without a word. Upon check out, it was done within a minute, which was quick. There was only one inquire with the car park issue, but was directed to the concierge for assistance. However, the receptionist next counter helped the guest directly, which made a very strong comparison on service standards.
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Date of stay: February 2021Trip type: Traveled as a couple
1 Helpful vote
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Response from Conrad Guangzhou, 其他 at Conrad Guangzhou
Responded Feb 28, 2021
Dear guest, Thank you for choosing Conrad Guangzhou as your recent stay, and taking your precious time to share your experience with us. We are here to give out our sincere apology for failling your expectation and give out a unsatisfy solution to solve the problem. Your comment about our service has been well recevied by our related departments, after additional training excercise and disscusion, our service would be delivered better and greater. Please accpept our apologies for all the inconveniences and unsatisfactation caused. Again we are very appreciated with your feedback, it is our great honor to have you as our guest. We are looking forward to welcoming you back to Conrad Guangzhou soon. Kindly regards, Ken Chow General Manager
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Michael K wrote a review Jan 2021
Bangkok, Thailand28 contributions
+1
One of the few nicer properties in Guangzhou in my opinion. The location is quite good for business travelers and the staff are generally pretty professional and friendly. The lounge staff are definitely amongst the nicest I've encountered in China. As far as Hilton properties are concern, there's nothing really to write home about though. It's a fairly standard high end business hotel, though with a lot of hanky panky stuff going on in the lobby.
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Date of stay: October 2020
Rooms
Location
Service
Room Tip: View is nice if you get a nicer room, but a crap shoot. Unless you have lounge access, Hyatt...
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Response from Guangzhou Conrad, Other at Conrad Guangzhou
Responded Jan 31, 2021
Thank you for choosing Conrad Guangzhou as your recent stay, and taking your precious time to share your experience with us. It is our honor to having you as our guest, and our delighted pleasure to have your approval and encouragement to our hotel. Being meticulous and attending to every detail in everything is our pursuit and perseverance on service for every guest.   Again we are appreciated to having your delightful feedback. We are looking forward to welcoming you back to Conrad Guangzhou soon.
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Tommy Lao wrote a review Dec 2020
Macau, China26 contributions12 helpful votes
+1
Overall it is one of my favorite hotel. Every time when I visiting to Guangzhou. I will only choose to stay at Conrad. The location is very great igc mall just next to it and have subway stations connect which is very convenient to access to everywhere. The room itself is very cultural and design. I can feel the old Guangzhou style with all wood furniture. I am big fan of wooden style. Especially want to highlight the Executive Lounge staff they are all welcome and friendly. I really the view there can see the Canton tower. Also the gym and pool are very nice can access with Canton view and very clean and high class changing room. I feel very relax to stay there.
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Date of stay: December 2020Trip type: Traveled solo
2 Helpful votes
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Response from Guangzhou Conrad, Other at Conrad Guangzhou
Responded Dec 20, 2020
Dear Guest, Thank you for choosing Conrad Guangzhou as your stay again, and taking your precious time to Leave this kindful comment for us. It’s our pleasure to have you with us at Conrad Guangzhou and glad to know our preparations and services made you enjoyed/ made you a delightful stay. Your words are a big encouragement to our team members, we believe fulfilling small details make your stay different. Our team members will consistently deliver flawless service for each guest. We are very pleased to hear that you enjoyed the stay in our hotel, we are very lucky to located in such an iconic place in Guangzhou and lucky to have such a great designing team to provide a well-pleasing stay for our guests. Again we are appreciated to having your delightful feedback. We are looking forward to welcoming you back to Conrad Guangzhou soon.   Kindly regards, Ken Chow General Manager
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Rico R wrote a review Nov 2020
Xiamen, China11 contributions
+1
This my first time visit of this property. The location is so convenient which is next to the IGC mall. Staff is attentive. Thanks F&B Steven for your anticipation and FO Rene to my room arrangement. Will definitely come back next time.
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Date of stay: November 2020Trip type: Traveled solo
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Response from Guangzhou Conrad, Other at Conrad Guangzhou
Responded Nov 8, 2020
Dear Guest, Thank you for choosing Conrad Guangzhou as your recent stay, and taking time to share your experience with us. Thank you for your feedback. I am glad to know that you enjoyed the stay with us. I also appreciate your recognition to Steven and Rene. Besides, we are very pleased to hear that you enjoyed the stay in our hotel, we are very lucky to located in such an iconic place in Guangzhou.  Our team will consistently deliver flawless service for each guest. It is our great honor to have you as our guest, we are looking forward to welcoming you back to Conrad Guangzhou soon.   Kindly regards, Ken Chow General Manager
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LX Travel wrote a review Aug 2020
1 contribution
1. The hotel’s service attitude is poor, especially the service center and executive lounge give people a very unpleasant feeling. 2. The hotel is not humane enough. Children need a nap, but we can't check out later than the standard time. The excuse is that the hotel has a high occupancy rate so we can’t check out later than the standard time unless we pay. As a Hilton Diamond Member, it’s the first time to encounter such inhumane treatment. 3. The response speed of the hotel is slow, and some requests even have no feedback. The hotel totally does not give people the feeling of a luxury hotel, especially in terms of service, which is not as good as the service of Hilton and DoubleTree by Hilton of the same group.
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Date of stay: August 2020
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Response from Conrad Guangzhou, 其他 at Conrad Guangzhou
Responded Aug 6, 2020
Dear guest, Thank you for choosing Conrad Guangzhou as your recent stay, and for taking time to share your experience with us. As a Diamond member, you are our most valuable guest. Please accept our sincerest apology for your unpleasant experience encountered. Guest satisfaction has been highlighted all the time at Conrad Guangzhou, we would like to seek for improvement for better service to guest from any experience that guests they reflected to us. Your comment about our service attitude has been reflected with our Director of Front Office, we have undertaken additional training exercises to improve our service delivery in this important area, again please accept my sincere apologies for the inconvenience caused. Thank you for your comments again. It is our great honor to have you as our guest, we are looking forward to welcoming you back to Conrad Guangzhou soon with better service. Kindly regards, Ken Chow General Manager
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PRICE RANGE
$155 - $278 (Based on Average Rates for a Standard Room)
LOCATION
ChinaGuangdongGuangzhou
NUMBER OF ROOMS
309
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Frequently Asked Questions about Conrad Guangzhou
Which popular attractions are close to Conrad Guangzhou?
Nearby attractions include Guangzhou Opera House (0.7 miles), Guangdong Museum (0.4 miles), and Party Pier (0.7 miles).
What are some of the property amenities at Conrad Guangzhou?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Conrad Guangzhou?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Conrad Guangzhou?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Conrad Guangzhou?
Yes, free parking is available to guests.
What are some restaurants close to Conrad Guangzhou?
Conveniently located restaurants include The Kitchen Table (Guangzhou W Hotel), GANEA kitchen fairy tales, and FOODS restaurant (The Ritz-Carlton Guangzhou).
Are there opportunities to exercise at Conrad Guangzhou?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Conrad Guangzhou?
Yes, dry cleaning and laundry service are offered to guests.
Does Conrad Guangzhou offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Conrad Guangzhou?
The staff speaks multiple languages, including English and Chinese.
Are there any historical sites close to Conrad Guangzhou?
Many travelers enjoy visiting Temple of the Six Banyan Trees & Flower Pagoda (Liurong Temple) (4.7 miles), Huaisheng Mosque (4.7 miles), and Archaeological Site Museum of Nanyue Palace (4.0 miles).