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Crowne Plaza Science City

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#32 of 3,315 Hotels in Guangzhou
Certificate of Excellence
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Crowne Plaza Science City
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310 Reviews from our TripAdvisor Community

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Showing 123: English reviews
Reviewed 4 weeks ago via mobile

My room had a foul smell all night and into the morning. Checkout service was not polite. Breakfast food poor quality. Not sure what to say. But out of the 5 hotels during my 2 weeks this was the lowest ranked. Not terrible but far from good.

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Helpful?
Thank JKStafford
cpgzsc, Guest Relations Manager at Crowne Plaza Science City, responded to this review

Dear JKStafford, Thanks for sharing your valuable feedback with regards to our hotel guest room. We sincerely apologize for the smell in the room and will definitely rectify the issues that were being improved. Rest assured that we are looking into both our stuff service and breakfast quality, ensuring that we provide all our guests with an excellent experience while...

Kuala Lumpur, Malaysia
Reviewed October 28, 2016

Very nice hotel, but miles away from the City Centre! 2.5 hours from the airport, 1 hour to the city in rush hour traffic. Excellent customer service, nice rooms, very good breakfast options. Room service a bit over-priced, but other than that, highly recommended.

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Helpful?
Thank Jay552013
cpgzsc, Owner at Crowne Plaza Science City, responded to this review

Dear Guest, Thank you so much for your review of Crowne Plaza Guangzhou Science City. I am pleased to hear you enjoyed your stay with us.At the same time I'm sorry about our hotel's location. But we have the shuttle bus between hotel and downtown which just need 45 minutes. I hope this can convenient to you. A positive guest...

Windsor, United Kingdom
Reviewed October 25, 2016 via mobile

Stayed here for a few days during the Canton fair Had a club room overlooking the mountain, not much to see..ask for a pool view I think that the view would be better! Lots said about the hotel being a touch old. The hotel is very clean, however, the reviews are correct, they paint is looking old on the outside...

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Helpful?
Thank jamiewindsor
cpgzsc, Communications Officer at Crowne Plaza Science City, responded to this review

Dear Guest, Thank you for having taken a moment to share your experience with us. At Crowne Plaza Guangzhou Science City, we tape into our all resources to assist our guest in traveling for success. We appreciate your feedback on our hotel service and facilities, and we have shared your suggestion to all the staff including our General Manager.Believe our...

Tel Aviv, Israel
Reviewed September 28, 2016

I have only good things to say about my stay at this hotel last week. The room was great and very clean, the service at the check in and the concierge was good and professional and the breakfast was excellent - large variety to choose from and fast efficient service of the extremely friendly waiters who never ceased to smile.

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Helpful?
Thank Jonathan H
cpgzsc, Public Relations Manager at Crowne Plaza Science City, responded to this review

Dear Guest, Thank you for having taken a moment to share your experience with us. "Great hotels, Guest love." is our continuous pursuit, we are thrilled to learn that you have enjoyed your stay with us. We appreciate your feedback on hotel service and we shall continue to strive to even further improve our services and attentions to our customers....

Lexington, Kentucky
Reviewed September 11, 2016

The Crowne Plaza should satisfy anyone used to 4 star business hotels. While the exterior of the hotel is beginning to show its age in tropical Guangzhou, the rooms and interior seem to be in good condition. The cavernous lobby offers plenty of seating and informal areas. There are several restaurants and shops within the hotel. Many of the guest...

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Helpful?
Thank Gabe10101
cpgzsc, Public Relations Manager at Crowne Plaza Science City, responded to this review

Dear Guest, Thank you for speaking highly of us, recommending us as the "Great Business Hotel for Westerners in Eastern Guangzhou", and having taken a moment to share your thoughtful comments with us. At Crowne Plaza Guangzhou Science City, we believe business travel should work better. we’re ready for business 24/7, with connectivity that works, food that works, meetings that...

Reviewed September 1, 2016

I stayed in the Crowne Plaza the last weekend of August. It's very easy to find, and convenient by car, Uber/Didi, or bus. They also have a shuttle that runs throughout the day, but I feel taking Uber/Didi is the best way to get there and to go back to the subway to reach other destinations, since the shuttle is...

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Helpful?
Thank Daniel M
cpgzsc, Public Relations Manager at Crowne Plaza Science City, responded to this review

Dear Guest, Thank you for having taken a moment to share your experience of varied aspects with us, patiently and thoughtfully, however we regret that your experience was not a perfect one. Outdoor Jacuzzi, Hot stone bed, Indoor heated pool, Sauna are very popular among the public all the year, specially in Summer. The health and safety of our guests...

Taipei, Taiwan
Reviewed August 17, 2016

This is my 2nd time staying here, same as last stay: good service, good breakfast, the chinese restaurant on the 2nd floor was quite delicious. The small convenient store in the lobby is great since there's nothing around the hotel. Swimming pool and it's changing room are nothing fancy, actually it feels more like a public pool. When I checked...

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Helpful?
Thank BrianChiu
cpgzsc, Public Relations Manager at Crowne Plaza Science City, responded to this review

Dear Guest, Welcome you back to the Crowne Plaza Guangzhou Science City, and grateful for having taken a moment to share your experience with us. We very much appreciate your thoughtful comments on our hotel facilities, however we regret that your experience was not a perfect one. Regarding the feedback about 2nd floor, i would like to thank you for...

Bogota
Reviewed July 22, 2016

I stay for 2 nights, WiFi was excellent I could work in my room. Gym is available 24 hours (not a lot of machines, but still OK), Hotel staff very friendly and the room was lovely. I saw two pools, they look good however I could not try it.

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Helpful?
Thank Cafema65
cpgzsc, Public Relations Manager at Crowne Plaza Science City, responded to this review

Dear Guest, Thank you for having taken a moment to share your experience with us. We appreciate your comments on our hotel facilities and services, which help us in our quest to further improve and provide a comfortable and enjoyable experience to our guests. And I feel happy that you feel satisfied with our hotel team members' service and enjoy...

Sao Paulo, SP
Reviewed July 15, 2016

Convenient location at Science City. The suite I stayed was huge, very clean and very comfortable. Excellent breakfast. Only flaw was the "in room dining" experience, as it took me 3 calls to have them understand what I wanted. First attendant just hung the phone without talking to me... This is a point to improve. All the rest was great.

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Helpful?
Thank Wagner S
cpgzsc, Public Relations Manager at Crowne Plaza Science City, responded to this review

Dear Guest, We appreciate your thoughtful comments on our services, however we regret that your experience was not a perfect one. We have been trying to pursue “Great Hotels Guest Love" and show our care on any service detail, thanks you for having brought this to my attention and we would enhance the related training for our employees. We look...

Reviewed May 25, 2016

I loved the interior of my room. It has indoor and outdoor pool which I did not try. The room was very calm and comfy so I could fully rest after a long meeting. Food is good compared to other hotels nearby. I will definitely stay again.

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Helpful?
Thank Haerin S
cpgzsc, Public Relations Manager at Crowne Plaza Science City, responded to this review

Dear Guest, Thank you for having taken a moment to share your experience with us. We are thrilled to learn that you have enjoyed your stay with us. We appreciate your recommendation for the environment and food of our hotel, and we shall continue to strive to even further improve our services and attentions to our customers. Except the superior...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Crowne Plaza Guangzhou Science City offers 5-star eco-friendly accommodation with modern amenities, including 2 swimming pools and outdoor hot tubs. It features a free 2-way transfer services between the hotel and the city centre every day. Free Wi-Fi and free books are provided. Crowne Plaza Guangzhou Scenice City is a 5-minute drive from Luogang Wanda Plaza, a 25-minute drive from Pazhou Complex and a 25-minute drive from The Tianhe Central Business District. Baiyun International Airport is 45-minute drive away. Featuring private balconies, elegant rooms at the Crowne Plaza Guangzhou come with a DVD player and a flat-screen satellite TV. The en suite bathroom has a rainshower and bathtub. In some guestrooms and club floor, luxurious amenities by Borghese are provided in the bathroom. Guests have the option of swimming in the outdoor or indoor pool while a well-equipped fitness centre ensures total body workouts. Other recreational facilities include a sauna and spa pools. Choose from 3 restaurants within the hotel that serve everything from Cantonese dishes, international cuisine, steaks and fresh seafood. ... more   less 

Additional Information about Crowne Plaza Science City

Address: No.28 Ningcai Road, Luogang District, Guangzhou 510663, China
Location: China > Guangdong > Guangzhou
Price Range: $66 - $261 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Science City 4*
Number of rooms: 420
Reservation Options:
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Also Known As:
Crowne Plaza Science City Hotel Guangzhou
Hotel Style:
#21 Business Hotel in Guangzhou
#31 Luxury Hotel in Guangzhou
#55 Best Value Hotel in Guangzhou
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Questions & Answers

Here's what travelers have asked, with answers from Crowne Plaza Science City staff and other travelers.
2 questions
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Questions? Get answers from Crowne Plaza Science City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a room over looking the pool”
 of 5 bubbles Jay552013, Oct 28, 2016 | Read review
“I had a quiet room on the 7th floor facing the back which was a forested hill.”
 of 5 bubbles 94jonathanh, Sep 28, 2016 | Read review
“Upper floor facing the back side of the property”
 of 5 bubbles Gabe10101, Sep 11, 2016 | Read review
“DO NOT stay on the 2nd floor”
 of 5 bubbles BrianChiu, Aug 17, 2016 | Read review
“Join their IHG Rewards Club to get a free upgrade”
 of 5 bubbles SubhashB929, May 17, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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