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The Westin Guangzhou

#10 of 3,047 Hotels in Guangzhou
Certificate of Excellence
No.6 Linhe Middle Road, Tianhe District, Guangzhou 510620, China
Name/address in local language
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The Westin Guangzhou
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1,113 Reviews from our TripAdvisor Community

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Showing 456: English reviews
Auckland
Level Contributor
34 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Second time back and everything was great as usual - the club lounge though has been relocated to the ground floor which was a bit of a shame but I had been told that this was temporary. Rooms were terrific, beds superb and all requests were handled efficiently and well. Wifi connection was great and access to websites restricted by... More 

Helpful?
Thank kwon123
Hong Kong, China
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Just spent one night in this hotel. It is around 10 minutes walk from Guangzhou East Railway Station. The check in was a bit slow. However, once the staff knew that I am a platinum member, I was directed to the club lounge to check in. The staff was very friendly to help me with the check in process. Anyway,... More 

Helpful?
Thank Gary L
TheWestinGuangzhou, General Manager at The Westin Guangzhou, responded to this review

Dear guest, Thank you for sharing your stay experience with our friends at Tripadvisor.com and thank you for your positive review and rating. We are happy to hear that you are fond of our service and location which have made it an enjoyable stay for you. Your approval will be the biggest driving force to continually enhance the quality of... More 

Atlanta, Georgia
Level Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Last week I visited Guangzhou after a busy few days in Hong Kong and Guangzhou. Check in, check out, executive club and service were all excellent. Convenient location near train station and international standard shopping and dining. Team arranged for late check out and exceptional service throughout. Nice sized room and heavenly bed was best rest of the week. Great... More 

Helpful?
Thank ptd496
TheWestinGuangzhou, General Manager at The Westin Guangzhou, responded to this review

Dear guest, Thank you for choosing The Westin Guangzhou and sharing with us of your stay experience. We are delighted to hear that you had a wonderful time here. It is refreshing to know that you are satisfied with our service, facilities and restaurants. Your encouraging words of praise has been conveyed to the team respectively, who take this as... More 

Singapore, Singapore
Level Contributor
126 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Overall a very good stay and managed to get a good sleep with a solid bed. Rooms and esp the bathroom and showers were very well designed. Breakfast selection was amazing and generous. Staff at the reception were prompt with both checking in and checking out. Hotel is in a great location and we will return.

Helpful?
Thank Lawrence L
TheWestinGuangzhou, General Manager at The Westin Guangzhou, responded to this review

Dear guest, Thank you for choosing The Westin Guangzhou and sharing with us of your stay experience. We are delighted to hear that you had a wonderful time here. It is refreshing to know that you are satisfied with our service, facilities and restaurants. Your encouraging words of praise has been conveyed to the team respectively, who take this as... More 

Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We had the privilege of staying at the Westin at the end of our trip, we upgraded our room to a Club suite which was the a great choice!! The room was First Class, and the staff were Fantastic from the very start of our stay. The Club was a great choice and we were treated so professionally and like... More 

Helpful?
Thank Gary R
TheWestinGuangzhou, General Manager at The Westin Guangzhou, responded to this review

Dear guest, Thank you for choosing The Westin Guangzhou and sharing with us of your stay experience. We are delighted to hear that you had a wonderful time here. It is refreshing to know that you are satisfied with our room and services. Your encouraging words of praise has been conveyed to the team respectively, who take this as an... More 

Melbourne, Australia
Level Contributor
69 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed at the Westin for 3 nights, it's not normally a brand that appeals to me, but I didn't choose this time. The Westin is quality and luxury, large rooms and bath rooms with quite a minimal style. The strong points for this hotel would be the bar on the top level, very enthusiastic bar staff making me marshmallow... More 

Helpful?
Thank Rubylips_13
TheWestinGuangzhou, General Manager at The Westin Guangzhou, responded to this review

Dear guest, Thank you for choosing The Westin Guangzhou and sharing with us of your stay experience. We are delighted to hear that you had a wonderful time here. It is refreshing to know that you are satisfied with our service, facilities and restaurants. Your encouraging words of praise has been conveyed to the team respectively, who take this as... More 

A TripAdvisor Member
4 of 5 stars Reviewed 3 weeks ago via mobile

Have stayed at this hotel many times on business trips. It is in a great location only a short stroll from guangzhou east station with both metro and train. Plenty of great food options along with shopping. Number 9 spa also only a short walk away. The staff are friendly, the bar has a good atmosphere and the breakfast is... More 

Helpful?
Thank A TripAdvisor Member
TheWestinGuangzhou, General Manager at The Westin Guangzhou, responded to this review

Dear guest, Thank you for choosing The Westin Guangzhou and sharing with us of your stay experience. We are delighted to hear that you had a wonderful time here. It is refreshing to know that you are satisfied with our service, facilities and restaurants. Your encouraging words of praise has been conveyed to the team respectively, who take this as... More 

1 review
1 of 5 stars Reviewed 4 weeks ago via mobile

On 10 June, I got a taxi from Guangzhou East railway station, I got on a taxi and dropped by this hotel, since I stayed here last time In May 2016 and left some clothes there I asked the taxi driver to wait for me outside the lobby and went to concerige for my clothes. I left my bag at... More 

Helpful?
Thank Nelson W
TheWestinGuangzhou, General Manager at The Westin Guangzhou, responded to this review

Dear guest, Thank you so much for staying at The Westin Guangzhou and we appreciate your time to post such a detailed review. We paid much attention to the situation you're in. And your comments are well received and we have shared your feedback with the relevant departments and teams. Please accept our sincere apologies for those service you have... More 

Monterrey, Mexico
Level Contributor
23 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I spent 7 days on this property. It has good facitilites. Room was bigger than expected. Polite staff, Nice breakfast. Fast Check in and Check out. I would book again here, but i think I will not. Reasons? On my arrival day, a woman offered me her services on the elevator, insisting me to go to my room. I´m a... More 

Helpful?
Thank JP Z
TheWestinGuangzhou, General Manager at The Westin Guangzhou, responded to this review

Dear guest, Thank you so much for staying at The Westin Guangzhou and we appreciate your time to post your feedback here. Your feedback is essential for us to improve. Your comments are well received and we have shared your feedback with our relevant team respectively. Please be assured that we will continue to improve our daily operations to ensure... More 

Hong Kong, China
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 17, 2016

I had one night stayed over Westin Guangzhou, I did really enjoy service and details in the hotel. It was very short stay but was very comfortable and everyone was quite helpful. Only thing they need to improve a bit is the breakfast choices... must stay place in GZ

Helpful?
Thank Baris G
TheWestinGuangzhou, General Manager at The Westin Guangzhou, responded to this review

Dear guest, Thank you for sharing your stay experience with our friends at Tripadvisor.com and thank you for your positive review and rating. We are happy to hear that you are fond of our service and amenities which have made it an enjoyable stay for you. Your approval will be the biggest driving force to continually enhance the quality of... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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WestinWORKOUT Room (59)

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Self-Serve Laundry
Official Description (provided by the hotel)
Next to Shopping Malls & Restaurants Our hotel is adjacent to the CITIC Plaza, which is home to Fortune 500 companies, brand shops and many popular restaurants; a 5-minute walk distance from many other shopping/commercial malls and boutiques, such as Tai Koo Hui, Teemall, Grandview and Onelink.Transportation5 minute walking distance to the Guangzhou East Train Station-the southern gateway to Hong Kong; 45-minute travel from the International Baiyun Airport; modern subway system connects the hotel to all parts of the city, two direct subway lines to the airport. Room - Heavenly Spa, Heavenly Bath & ShowerOur Westin rooms which are 50sqm in size offer you the ultimate in comfort and technology including Westin's signature Heavenly Bed(R), invigorating shower and bath, wireless high speed internet access, flat screen television and IP Phones with cordless handset. Or choose our new WestinWORKOUT(R) Room to maintain your wellness routine and fitness regime in the privacy of your room. Bathrooms feature separate bathtubs and showers and makeup/shaving mirrors.Eat and drink well at Hotel - Five restaurants and two barsOur five restaurants and bars include an all-day dining venue, a Chinese restaurant offering the finest Cantonese specialties, a lobby lounge, a Latin American restaurant with live entertainment and a Cuban Cigar Lounge, and an upscale rooftop Italian restaurant and lounge boasting stunning city views. Spa and fitnessHeavenly Spa is a sophisticated urban sanctuary featuring a series of therapies and treatments, with the sole purpose of restoring your body's harmony and balance while shedding fatigue and stress.GeneralIn addition to a full-service spa, The Westin Guangzhou features an indoor pool, outdoor pool, Jacuzzi, sauna, hot & cold plunge pool, and 24-hrs fitness facility. Dining is available at one of the hotel's 5 restaurants. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary high-speed wireless Internet access. Business amenities at this 5-star property consist of a business center, a technology helpdesk, and limo/town car service. Event facilities include conference/meeting rooms, small meeting rooms, and a ballroom. This luxury hotel also offers executive floors, and a concierge desk. Onsite parking is complimentary. ... more   less 

Additional Information about The Westin Guangzhou

Address: No.6 Linhe Middle Road, Tianhe District, Guangzhou 510620, China
Location: China > Guangdong > Guangzhou
Price Range: $129 - $292 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Guangzhou 5*
Number of rooms: 446
Reservation Options:
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Also Known As:
The Westin Guangzhou Hotel Guangzhou
Westin Guangzhou
Hotel Style:
#8 Spa Hotel in Guangzhou
#10 Luxury Hotel in Guangzhou
#12 Business Hotel in Guangzhou
#15 Romantic Hotel in Guangzhou
#60 Best Value Hotel in Guangzhou
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