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The Westin Guangzhou

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#11 of 3,257 Hotels in Guangzhou
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The Westin Guangzhou
The Westin Guangzhou
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1,127 Reviews from our TripAdvisor Community

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Showing 464: English reviews
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW via mobile

Can't believe it's a Westin standard. The lobby bar is so hot. We ordered a bottle of sparkling and after waiting for 30 minutes where the chilling glasses had become hot we chased for the wine. Then someone told us they had no stock

Helpful?
Thank Irene H
TheWestinGuangzhou, Public Relations Manager at The Westin Guangzhou, responded to this review

Dear guest, Thank you so much for choosing The Westin Guangzhou and thanks for your time to share the feedback with us here on Tripadvisor. We are however sad to learn that we did not meet your expectations during your stay and we sincerely apologize for the unpleasant experience. In fact, we are working on plans to uplift our facilities... More 

argentina
Level Contributor
45 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Breakfast is one of the best I have ever tried. Rooms are very ample, great bathroom. Beds are larger than usual with new bedding. Location is very good. Did not go to the pool or gym, I wish I could have.

Helpful?
Thank pibarreche
TheWestinGuangzhou, Public Relations Manager at The Westin Guangzhou, responded to this review

Dear guest, Thank you for choosing The Westin Guangzhou and sharing with us of your stay experience. We are delighted to hear that you had a wonderful time here. It is refreshing to know that you are satisfied with our breakfast, facilities and location. Your encouraging words of praise has been conveyed to the team respectively, who take this as... More 

Porto, Portugal
Level Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I don't remember the first time I stay in this hotel, maybe 9 or 10 years ago! Was some days after the opening. This Westin is equal to others but what real makes the difference are the staff, from the front desk to the SPA. Since the first time I stay there that I feel my home in China! When... More 

Helpful?
Thank Antonio G
TheWestinGuangzhou, Public Relations Manager at The Westin Guangzhou, responded to this review

Dear guest, Thank you for sharing your stay experience with our friends at Tripadvisor.com and thank you for your positive review and rating. We are happy to hear that you are fond of our service and amenities which have made it an enjoyable stay for you. We also informed Mr. Liu of your exceptional praise towards him, who take this... More 

Level Contributor
70 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I spend 4 night in this hotel, very good, very clean, in a good area, and they have nice SPA facilities, with a very good restaurants. Very modern type of hotel and very friendly stuff, they speak good english

Helpful?
Thank Mohammed M
TheWestinGuangzhou, Public Relations Manager at The Westin Guangzhou, responded to this review

Dear guest, Thank you for choosing The Westin Guangzhou and sharing with us of your stay experience. We are delighted to hear that you had a wonderful time here. It is refreshing to know that you are satisfied with our service, facilities and restaurants. Your encouraging words of praise has been conveyed to the team respectively, who take this as... More 

Brighton, United Kingdom
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed August 17, 2016

This was my fourth visit to Gurgaon, but my first stay at the Westin. All the hotels in this area set a high standard, however the Westin raised the bar further. The staff were both friendly, proactive and efferent. My room a pool view, was large, nicely furnished clean comfortable and cool. The hotel offers a good choice for dining,... More 

Helpful?
Thank Matthew S
TheWestinGuangzhou, Public Relations Manager at The Westin Guangzhou, responded to this review

Dear guest, Thank you for choosing The Westin Guangzhou and sharing with us of your stay experience. It is refreshing to know that you are satisfied with our service, facilities and restaurants. Your encouraging words of praise has been conveyed to the team respectively, who take this as an inspiration for us to improve. Your comments are well received and... More 

Gurgaon, India
Level Contributor
65 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed August 14, 2016

Stayed from 10th to 11th August and once again fantastic experience. my room is upgraded to Renewal suite room no 1808 facing the Guanzhou city skyline. The room is so big with massage chair and separate sitting area. The food is good , fitness and seining pools is very good. overall top class facilities with top calls service by the... More 

Helpful?
Thank dvr2020
TheWestinGuangzhou, Public Relations Manager at The Westin Guangzhou, responded to this review

Dear guest, Thank you for choosing The Westin Guangzhou and sharing with us of your stay experience. We are delighted to hear that you had a wonderful time here. It is refreshing to know that you are satisfied with our service, facilities and restaurants. Your encouraging words of praise has been conveyed to the team respectively, who take this as... More 

Quezon City
Level Contributor
67 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed August 14, 2016 via mobile

The corner suite was spacious and tastefully appointed with wood undertones. It was just a little weird that the walk-in closet was outside the bedroom. The Westin Heavenly bed did not disappoint. The living and dining room were well furnished. The huge working desk was a joy to use as my temporary office. The hotel offered a number of dining... More 

Helpful?
Thank valmun
TheWestinGuangzhou, Public Relations Manager at The Westin Guangzhou, responded to this review

Dear guest, Thank you so much for staying at The Westin Guangzhou and we appreciate your time to post your feedback here. Your feedback is essential for us to improve. Your comments are well received and we have shared your feedback on the walk-in closet to Room Service team. Please be assured that we will continue to improve our work... More 

Hong Kong, China
Level Contributor
36 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed August 13, 2016 via mobile

As as I expected due to its brand name. Big room w a view. 10 min walk to subway n 15 mins walk to train station (to hk). 15 mins walk to major malls with lots of restaurants, boutiques, high fashion brands. The only Apple Store in GZ s nearby. Staff r helpful n speak fluent English. 24hr macdonald downstairs.... More 

Helpful?
Thank Anne H
TheWestinGuangzhou, Public Relations Manager at The Westin Guangzhou, responded to this review

Dear guest, Thank you for sharing your stay experience with our friends at Tripadvisor.com and thank you for your positive review and rating. We are happy to hear that you are fond of our service and amenities which have made it an enjoyable stay for you. Your approval will be the biggest driving force to continually enhance the quality of... More 

Hong Kong, China
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed August 10, 2016 via mobile

This was the second time this year I stayed at Westin Guangzhou. Both times I was pleased with front desk service, cost, amenity, room service and ease of access to the train station. Train station is less than 5 minutes by taxi which it makes this hotel very convenient if you are traveling to HK. There is an Italian resturant... More 

Helpful?
Thank Farsadkiani
TheWestinGuangzhou, Public Relations Manager at The Westin Guangzhou, responded to this review

Dear guest, Thank you for choosing The Westin Guangzhou and sharing with us of your stay experience. We are delighted to hear that you had a wonderful time here. It is refreshing to know that you are satisfied with our service, facilities and restaurants. Your encouraging words of praise has been conveyed to the team respectively, who take this as... More 

Shah Alam, Malaysia
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed August 4, 2016

Great service from the cleaning lady cleaning the room, been giving additional water bottles after only one request. The surrounding of the hotel have only shops that accept Unionpay credit card, not Visa or Mastercard. Near to the East Railway Station where you can catch a train to Hong Kong or Shenzhen.

Helpful?
Thank Wing Tek H
TheWestinGuangzhou, General Manager at The Westin Guangzhou, responded to this review

Dear guest, Thank you for staying with us and we appreciate your feedback on TripAdvisor. We are delighted to know that you have truly enjoyed your stay and especially happy to hear your praise of our location and room services. Your comments will be shared with our associates as your satisfaction is the best encouragement for us! We continually create... More 

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Westin Renewal Suite (59)
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WestinWORKOUT Room (59)

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Self-Serve Laundry
Official Description (provided by the hotel)
Next to Shopping Malls & Restaurants Our hotel is adjacent to the CITIC Plaza, which is home to Fortune 500 companies, brand shops and many popular restaurants; a 5-minute walk distance from many other shopping/commercial malls and boutiques, such as Tai Koo Hui, Teemall, Grandview and Onelink.Transportation5 minute walking distance to the Guangzhou East Train Station-the southern gateway to Hong Kong; 45-minute travel from the International Baiyun Airport; modern subway system connects the hotel to all parts of the city, two direct subway lines to the airport. Room - Heavenly Spa, Heavenly Bath & ShowerOur Westin rooms which are 50sqm in size offer you the ultimate in comfort and technology including Westin's signature Heavenly Bed(R), invigorating shower and bath, wireless high speed internet access, flat screen television and IP Phones with cordless handset. Or choose our new WestinWORKOUT(R) Room to maintain your wellness routine and fitness regime in the privacy of your room. Bathrooms feature separate bathtubs and showers and makeup/shaving mirrors.Eat and drink well at Hotel - Five restaurants and two barsOur five restaurants and bars include an all-day dining venue, a Chinese restaurant offering the finest Cantonese specialties, a lobby lounge, a Latin American restaurant with live entertainment and a Cuban Cigar Lounge, and an upscale rooftop Italian restaurant and lounge boasting stunning city views. Spa and fitnessHeavenly Spa is a sophisticated urban sanctuary featuring a series of therapies and treatments, with the sole purpose of restoring your body's harmony and balance while shedding fatigue and stress.GeneralIn addition to a full-service spa, The Westin Guangzhou features an indoor pool, outdoor pool, Jacuzzi, sauna, hot & cold plunge pool, and 24-hrs fitness facility. Dining is available at one of the hotel's 5 restaurants. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary high-speed wireless Internet access. Business amenities at this 5-star property consist of a business center, a technology helpdesk, and limo/town car service. Event facilities include conference/meeting rooms, small meeting rooms, and a ballroom. This luxury hotel also offers executive floors, and a concierge desk. Onsite parking is complimentary. ... more   less 

Additional Information about The Westin Guangzhou

Address: NO. 6 Linhe Middle Rd, Guangzhou 510610, China
Location: China > Guangdong > Guangzhou
Price Range: $119 - $304 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Guangzhou 5*
Number of rooms: 446
Reservation Options:
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Also Known As:
The Westin Guangzhou Hotel Guangzhou
Westin Guangzhou
Hotel Style:
#9 Spa Hotel in Guangzhou
#11 Luxury Hotel in Guangzhou
#12 Business Hotel in Guangzhou
#15 Romantic Hotel in Guangzhou
#59 Best Value Hotel in Guangzhou
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