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Grand Hyatt Guangzhou

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#8 of 3,048 Hotels in Guangzhou
Certificate of Excellence
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Grand Hyatt Guangzhou
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776 Reviews from our TripAdvisor Community

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Showing 388: English reviews
Cebu City, Philippines
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

I checked in this hotel with my family for a business trip. I highly recommend this hotel to everyone. It is located inside a huge nice park at the center of the financial district of guangzhou - tianhe. If you like walking around or do morning runs, this hotel is the perfect place for you.

Helpful?
Thank Jefferson T
Guangzhou, China
Level Contributor
94 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Being a Hyatt Diamond member I really enjoy staying at Hyatt properties overseas. Especially in Asia. The Club Lounges are some of the best. This location is not different. First, the chef making the omelettes in the Club Lounge should be given a medal. Amazing. Some of the best I've had in the world. Food is fresh. Decent selection and... More 

Helpful?
Thank jeb1969
guangzhougrandhyatt, Public Relations Manager at Grand Hyatt Guangzhou, responded to this review

Dear Jeb, Warm greeting from Grand Hyatt Guangzhou! Thank you for taking the time to share the feedback regarding your recent stay with us. As we pride ourselves on delivering a memorable hotel experience during your travels, we apologize that due to the facility issue, we have unfortunately fallen short of our goal during your recent stay. We are very... More 

Manila
Level Contributor
116 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here overnigh and I would say its a great hotel in terms of service. The architecture and design of the lobby is unique. I'd give it a 10. However, the carpet in the rooms are getting tired. The rooms itself is unique.

Helpful?
Thank gorichville
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

Hyatt remains it high quality of room service and brilliant design of the hardware, it a place where you will always consider when you are finding a place to stay in guangzhou. Pretty close to everything, subway, shopping, food, etc. Hyatt the best.

Helpful?
Thank Yutai H
Wolverhampton, United Kingdom
Level Contributor
206 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here over my birthday on the way to Australia. It is a lovely hotel with spacious rooms. Everything we wanted was available including dressing gowns and slippers. You can walk out onto a walkway at the back of the hotel, which is very good at night as it is all lit up along the walk including the Canton... More 

Helpful?
Thank palane52
Ho Chi Minh City, Vietnam
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Stayed there 3 nights on my last business trip in Guangzhou. I like the service pretty much but dont like the lay out, both room and hotel flow layout, have to go up and down too much. Breakfast options was not quite impressive. Diner with good food, but not worth the price...Gym and sauna was ok.

Helpful?
Thank Nhan T
guangzhougrandhyatt, Public Relations Manager at Grand Hyatt Guangzhou, responded to this review

Dear Nhan T, Warm greeting from Grand Hyatt Guangzhou! Thank you for taking the time to share the feedback regarding your recent stay at with us. We are very much appreciated for your great suggestions on breakfast in The Market Café as well as the dining experience. We have shared your feedback within culinary team to further improve. Upholding our... More 

Melbourne, Australia
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Not very impressed with the Hyatt on my recent stay there in June. The rooms seem to have a weird bed/bath/toilet configuration. I ended up walking out of the hotel's Chinese restaurant after the staff basically ignored me. In another restaurant, I waited ages for them to bring me my bill that I also walked out (and was chased down... More 

Helpful?
Thank Jason G
guangzhougrandhyatt, Public Relations Manager at Grand Hyatt Guangzhou, responded to this review

Dear Jason G, Thank you for taking the time to share the feedback regarding your recent stay at Grand Hyatt Guangzhou. As we pride ourselves on delivering a memorable hotel experience during your travels, we apologize that we have unfortunately fallen short of our goal during your recent stay. We have shared your feedback with service team to ensure that... More 

Hong Kong, Hong Kong
2 reviews
4 of 5 stars Reviewed July 6, 2016

I always stayed in this hotel during business trip to Guangzhou. Their service is superior to most of the Hyatt properties I stayed in PRC, in particular the Grand Club. Location is convenience and there is big shopping mall around where there is enough catering outlets, so it is not just restricting to dine in the hotel.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Kathy L
guangzhougrandhyatt, 公关经理 at Grand Hyatt Guangzhou, responded to this review

Dear Kathy, Warm greeting from Grand Hyatt Guangzhou. Thank you very much for staying with us and hope to welcome you back soon in the near future. Grand Hyatt Guangzhou More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Babysitting

Additional Information about Grand Hyatt Guangzhou

Address: NO. 12 Zhu Jiang West Rd, Guangzhou 510623, China
Location: China > Guangdong > Guangzhou
Price Range: $150 - $270 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hyatt Guangzhou 5*
Number of rooms: 368
Reservation Options:
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Also Known As:
Grand Hyatt Guangzhou Hotel Guangzhou
Guangzhou Grand Hyatt
Guangzhou Hyatt
Hotel Style:
#6 Spa Hotel in Guangzhou
#8 Luxury Hotel in Guangzhou
#10 Business Hotel in Guangzhou
#66 Best Value Hotel in Guangzhou
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