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Grand Hyatt Guangzhou

Ctrip.com$160*
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#15 of 3,396 Hotels in Guangzhou
Certificate of Excellence
05/14/2017 05/15/2017
1 room 2 adults 0 children
$260*
$160*
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$203*
$203*
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Grand Hyatt Guangzhou
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884 Reviews from our TripAdvisor Community

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Showing 455: English reviews
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Reviewed 2 days ago NEWvia mobile

I was 4 nights in Grand Hyatt Hotel for visiting Canton Fair. It was good and it had shuttle for Fair. Staff were very polite. Hotel was near to shopping centers and it is good opportunity for you to visit Canton Tower

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Helpful?
Thank ali a
Guelph, Canada
HOTEL’S FAVORITE REVIEW
Reviewed November 28, 2016

This hotel is in a newer area of Guangzhou and in a convenient location. The skyline view is spectacular! For starters, this hotel is 15 minutes by taxi from the Guangzhou East Train Station and if you are coming from Hong Kong's Hung Hum Station by train, it is very convenient. The hotel itself has a nice but expensive bar...

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Helpful?
Thank Tony G
About Hotel's Favorite Review
guangzhougrandhyatt, Public Relations Manager at Grand Hyatt Guangzhou, responded to this review

Dear Tony G, Thank you for sharing your recent experience at Grand Hyatt Guangzhou with us through the TripAdvisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectation. We will share your feedback to continue to inspire and motivate our staff to...

Port Credit
Reviewed 2 days ago NEW

The rooms have a very strange layout but I easily got use to that, however, you need to go to floor 22 to check in and then take the other elevators down to your room. Good for security but confusing and if there was an emergency like a fire not sure people would know what to do. Desk service was...

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Helpful?
Thank Melinda G
Barcelona, Spain
Reviewed 3 days ago NEW

Excellent hotel for business and leisure travellers. Very good customer service, good food although highly priced, wines and alcoholic beverages are super expensive but in line with five star hotels in the far east. Bed extremely confortable, the bathroom is fine for a single occupancy but might be inconvenient if the room is shared because of it's special layout. The...

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Helpful?
Thank Alicia L
Kathmandu
Reviewed 3 days ago NEW

Great property to stay in wile in Guangzhou. Unlike other hotels, this hotel's security is very screened and does not allow unwanted guests within the hotel. The hotel's lobby is on a higher floor and you have to take another set of elevators to head to your rooms. I could appreciate this while other hotels seem to have other outside...

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Helpful?
Thank Tshering G
Steamboat Springs, Colorado
Reviewed 4 days ago NEW

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank frequenttraveller218
Reviewed 1 week ago NEWvia mobile

Sammy was the best no better Assistent manager in the world Never had such a great experience ever In mylife Big thank you to the whole crew The whole night was awesome unbelievable B. M. We had a uforgaatable night it was the best night in China ever ever ever eve

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Helpful?
Thank Gebhard B
guangzhougrandhyatt, Public Relations Manager at Grand Hyatt Guangzhou, responded to this review

Dear Gebhard B, Thank you for sharing your recent stay at Grand Hyatt Guangzhou. We are delighted to hear that you had a great experience here, and that we offered you a unforgettable night. Your satisfaction will continue to motivate our staff to provide superior customer service. Welcome back whenever your trips bring you to Guangzhou!

Brisbane, Australia
Reviewed 1 week ago

Outstanding hotel in a great location, safe to walk around at night. The service was impeccable particularly in the Club Lounge, the rooms are fantastically furnished and spotless. It was a pleasure to stay. The buffet breakfast on level 22 is one of the best I've seen.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank scott433
guangzhougrandhyatt, Public Relations Manager at Grand Hyatt Guangzhou, responded to this review

Dear scott433, Thank you for sharing your recent stay at Grand Hyatt Guangzhou. We are delighted to hear that we have met your expectation. Your satisfaction will continue to inspire and motivate our staff to deliver exceptional customer service. Welcome back whenever your trips bring you to Guangzhou!

Derbyshire, United Kingdom
Reviewed 1 week ago

The hotel was well located for my work in the CBD and it was great to have the metro and malls so close, as well as the gardens. My room seemed to have a Japanese style with a huge bathroom/wardrobe area with just a shower and plunge bath. I personally found the lights under the bed that seemed to be...

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Helpful?
Thank hlr2015
guangzhougrandhyatt, Public Relations Manager at Grand Hyatt Guangzhou, responded to this review

Dear hlr2015, Thank you for sharing your recent stay at Grand Hyatt Guangzhou. We are delighted to hear that you were satisfied with the hotel location, breakfast and reception service, which will continue to inspire and motivate our staff to deliver exceptional customer service. We will share your feedback on the lights with the Rooms as well as the hotel...

Guangzhou, China
Reviewed 2 weeks ago

I like this hotel very nice area to live. the staff are very helpful and can speak English even cleaning service for our room, they are nice, always greetings and SMILE!!! if you have time to visit GZ, stay in Grand Hyatt Guangzhou! near to shopping mall and food court.

Review collected in partnership with Hyatt Hotels
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Thank 190ramadhanir
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05/14/2017 05/15/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting

Additional Information about Grand Hyatt Guangzhou

Address: No.12 Zhujiang West Road, Pearl River New City, Tianhe District, Guangzhou 510623, China
Location: China > Guangdong > Guangzhou
Price Range: $180 - $449 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hyatt Guangzhou 5*
Number of rooms: 368
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Hotels.com, Ctrip TA, Hotwire, Cheap Tickets, Hyatt Hotels Corporation, Agoda, Priceline, TripOnline SA and HotelQuickly so you can book your Grand Hyatt Guangzhou reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hyatt Guangzhou Hotel Guangzhou
Guangzhou Grand Hyatt
Guangzhou Hyatt
Hotel Style:
#10 Business Hotel in Guangzhou
#13 Spa Hotel in Guangzhou
#15 Luxury Hotel in Guangzhou
#69 Best Value Hotel in Guangzhou
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Questions & Answers

Here's what travelers have asked, with answers from Grand Hyatt Guangzhou staff and other travelers.
5 questions
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Questions? Get answers from Grand Hyatt Guangzhou staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“You cannot avoid going throug 22 floor no matter which floor you are staying at!”
  • When staying in a couple a separete toilet is a great advantage!!
  • Maybe it is because evil spirits unable to make sharp turns
  • It is either a long-distance front view, or close semi-turn-neck-pain view.
  • The bed is comfy
  • Inapplicable
  • Very strange design
  • It takes some time to find the bed
SergeyL758, 3 weeks ago | Read review
“Early checkout can take a little longer due to communication issues”
EuroAsiaJetter, Mar 3, 2017 | Read review
“The Club level is worth the extra price.”
Labatt, Feb 17, 2017 | Read review
“Rooms are really in a bad situation for a Grand Hyatt brand!”
HADT, Nov 9, 2016 | Read review
“Ask for a high floor for a nice view”
Dojima, Nov 7, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Ctrip.com
$160* /night
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Booking.com$203
Orbitz.com$203
TripAdvisor$203
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Prices are for 1 room, 2 adults
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