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Crowne Plaza Madinah

Traveler (259)
Room & Suite (76)
Dining (30)

About

#8 of 186 hotels in Medina
Location
Cleanliness
Service
Value
Travelers' Choice 2019 Winner
Certificate of Excellence
Modern comfort and traditional hospitality in the City of the Prophet. Step out of the gleaming lobby of the Crowne Plaza(R) Madinah hotel into the sacred historic center of Madinah (Medina). The hotel overlooks the Haram of Masjid al-Nabawi, so pilgrims can walk or take a free shuttle directly to the male and female entrances of the Prophet's Holy Mosque. In keeping with its location in the Muslim-only area of Madinah, the hotel provides a restful base for a visit or pilgrimage, with a warm Arab welcome from respectful and attentive staff. The Concierge can help with advice on places to visit, as well as the best restaurants, markets and shopping malls in nearby modern Madinah. Classical motifs complement stylish modern design in 506 comfortable rooms and suites, and Haram-view rooms overlook the magnificent courtyard of the Prophet's tomb. Complimentary Wi-Fi in all rooms and public areas keeps every guest connected. Basement parking is especially convenient during the busy seasons of Hajj and Ramadan. Business travelers can host a successful corporate event in five versatile, high-tech conference and boardrooms. A Crowne Meetings Director is happy to help with planning and catering. Executives can also relax in the plush Club lounge. Whether you are visiting for work, leisure or spiritual fulfillment, the Crowne Plaza Madinah hotel offers a peaceful and memorable experience for Muslims in Saudi Arabia's beautiful Second City of Islam.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Shuttle bus service
Business Center with Internet Access
Conference facilities
Parking
Free internet
Wifi
Internet
Restaurant
Breakfast available
Breakfast buffet
Special diet menus
Banquet room
Meeting rooms
Fax / photocopying
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Shops
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Bridal suite
Non-smoking rooms
Suites
Soundproof rooms
Air conditioning
Housekeeping
Minibar
Flatscreen TV
Family rooms
Smoking rooms available
Room service
Safe
VIP room facilities
Iron
Refrigerator
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Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Business
Languages Spoken
English, French, Arabic, Hindi
Hotel links
Visit hotel website
Special Offer:Book Direct and Save
Hotel deals
366Reviews
14Q+A
57Room tips
Traveler rating
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Popular mentions
Really excellent service by the executive lounge staff. Mr Refaie, Abed, Tasheel are doing a great job of welcoming guests and making them feel @ home. Very clean, highly professional staff. Excellent room rates. Across the street from Haram.
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Response from Cpmadinah, Manager at Crowne Plaza Madinah
Responded 3 days ago
Dear Valued Guest, Greetings from Crowne Plaza Madinah, Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. Positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Best Regards Crowne Plaza Madinah Management
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Location was great just 5 minutes away from Haram, breakfast was too good and all facilities in room with car parking option available, late/early checkin/checkout option available on advance request and will definitely opt to stay again if i visit inshallah
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Response from Cpmadinah, Manager at Crowne Plaza Madinah
Responded 4 weeks ago
Dear nomanullahkhan, Greetings from Crowne Plaza Madinah, Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. Positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Best Regards Crowne Plaza Madinah Management
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We are currently in Madina with family . I Must say that the hotel is right next to the masjid for men but a bit far for the women’s gate. The staff are very unfriendly and unattentive. The rooms don’t get cleaned on time and we have to follow up multiple times. They have arranged a shuttle bus for women to be taken to the masjid but the bus never arrives on time. We had to rely on the bus of Zamzam Pullman who used to be on time and staff very friendly to take us onboard inspire of being crowne plaza guests .We booked a double bed room but was checked into a triple bed room which was very small and uncomfortable . There were no amenities or kettle in the room . The manager is not really bothered if we have a good time at the hotel Or not . In fact during this holy month of Ramadan we would have expected an extra act off Kindness known of the people of Madina . But very sad to say we do not see this at the hotel. We have another 2 more days in then hotel and not very hopeful that things will change. We spend as much time in the masjid and keep away from disputes wiht hotel staff . To other families I would suggest intercontinental Pullman or movbepick who have great staff. May allah grant us patience .Ameen. Room 738 and 746
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Response from Cpmadinah, Manager at Crowne Plaza Madinah
Responded Jun 1, 2019
Dear Binsun14, Greetings from Crowne Plaza Madinah, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Best Regards Crowne Plaza Madinah Management
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Thanks IHG Hopping to see you next month , i always enjoy my stay in your reputable group of hotels . Please reconsider the stay points you are calculating when we get our reservation from an agency or tourist companies as this affects out points and days of stay .
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Review collected in partnership with this hotel
Response from Cpmadinah, Manager at Crowne Plaza Madinah
Responded Jun 1, 2019
Dear Valued Guest, Greetings from Crowne Plaza Madinah, Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. Positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Best Regards Crowne Plaza Madinah Management
Read more
Stayed for 4 nights with family. The rooms were quite small, staff not very attentive or friendly. The breakfast variety was limited. The only positive was the hotel was close to the Masjid Al-Nabawi for the Male entrance. Overall not a great hotel but average.
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Response from Crowne Plaza M, Manager at Crowne Plaza Madinah
Responded Apr 26, 2019
Dear AHR1977, Greetings from Crowne Plaza Madinah, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Best Regards Lotfi Jabou Executive Assistant Manager
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PRICE RANGE
$57 - $241 (Based on Average Rates for a Standard Room)
LOCATION
Saudi ArabiaAl Madinah ProvinceMedina
NUMBER OF ROOMS
506
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