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Sheraton Dammam Hotel & Convention Centre

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Sheraton Dammam Hotel & Convention Centre
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237 Reviews from our TripAdvisor Community

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Showing 193: English reviews
Riyadh
Reviewed 5 days ago NEW

Rooms are good , also the hotel staff are great , however rooms looks old and looking at the price of rooms , I guess there is cheaper and better location. There is a small shopping mall 3 minutes walking from the hotel. there are three restaurants plus a nice lobby for tea and coffee. It has few smoking rooms.

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Helpful?
Thank kmideg
Dublin, Ireland
Reviewed 2 weeks ago

The reception staff were friendly, courteous and helpful. I had a club level room which was spacious if, like the rest of the hotel, a little tired. It was mostly clean apart from the toenail clipping that I stood on...ouch! Plenty of space to put your stuff in the bathroom. Probably it's just me, but I have an aversion to...

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Helpful?
Thank Ian G
Boston, Massachusetts
Reviewed 2 weeks ago via mobile

This hotel is aging now. The fixtures are in the need for a major upgrade. The bathroom specially is old with a basic Tub Adequate for business stay. Reasonable wifi speed. Function over form The breakfast is good but at heavy use times the staff was slow in clearing the tables for new guests

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Thank JeddaCath
Reviewed 4 weeks ago via mobile

I used to go to a Spa every once in awhile ,never tried the Sheraton Spa..so i asked my self why don't I give it a try? So i booked 2 sessions and went on the time to the Spa,my first impression wasn't nice because the receptionist didn't give me the feel of the care ,didn't ask me where i...

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Helpful?
Thank rorophone
Reviewed 4 weeks ago

Its quite far from the airport, but nonetheless staff are friendly. Room is clean, comfortable bed. I also love the shrimp biryani here. The hotel is a great place for business and family as well. Just beside alshatea mall, which is convenient in case you get bored.

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Thank Psiena T
Novara, Italy
Reviewed October 29, 2016 via mobile

This is a great business hotel that offers the best compromise in the area of local culture with a western touch. Business functionalities are available. Hotel is also reasonably close to airport (much better than Al-Jubail, for those coming visiting due to oil and gas businesses)

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Helpful?
Thank maxbizzi
London, United Kingdom
Reviewed September 18, 2016 via mobile

Stayed here with work and was impressed with how clean and comfortable this hotel was. It was a little further out of Dammam than I had expected but the room was large, view good and amenities in the suite very nice. Would certainly stay here again.

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Thank Paul T
Al Khobar, Saudi Arabia
Reviewed September 14, 2016 via mobile

What a shame , that an international chain of hotel like Sheraton is having a property like this , the hotel is next to disaster , the most upsetting part is how careless the staff are , for them nothing is important for them , the place is dirty you can not even compare a one star hotel with this...

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Helpful?
Thank Hisham A
Mohamed M, Director of Sales at Sheraton Dammam Hotel & Convention Centre, responded to this review

Dear Our Valuable Guest We have seen your comments & concerns about the experience you faced in our property, and we assure you that does not represent Sheraton Dammam or Sheraton brand at all means. It will be our pleasure of you contact our Director of Front office Mr. Ahmed AL Ghafli directly on our Number, who will check with...

Reviewed September 12, 2016 via mobile

Comparing to the five star hotels I would give this hotel 3 stars..but comparing to the hotels around it would be the best..the restaurant is very expensive.. The ladies spa no one there always empty.

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Thank Missvip1
Reviewed September 7, 2016 via mobile

The hotel while slightly old it is well taken care of. The staff are the secret of success. Friendly welcoming and courteous. Spend couple of nights and loved the lounge and the hospitality of the staff. Highly recommended for families and business alike

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Helpful?
Thank Ysulaiman
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Near Sheraton Dammam Hotel & Convention Centre

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Business Center with Internet Access
  • Free Parking
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
A five-star deluxe hotel in the eastern province of Saudi Arabia, Sheraton Dammam Hotel & Convention Centre is strategically located in the heart of Dammam's business district, and only minutes away from malls and other shopping facilities. It is also the closest hotel to King Fahad International Airport. Our highly trained staff will welcome you and make your stay truly memorable at the Sheraton Dammam Hotel & Convention Centre. ... more   less 

Additional Information about Sheraton Dammam Hotel & Convention Centre

Address: 1st Street | P.O. Box 5397, Dammam 31422, Saudi Arabia
Location: Saudi Arabia > Eastern Province > Dammam
Price Range: $172 - $221 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Dammam Hotel & Convention Centre 5*
Number of rooms: 285
Reservation Options:
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Also Known As:
Sheraton Dammam Hotel And Towers
Dammam Sheraton
Hotel Style:
#1 Luxury Hotel in Dammam
#2 Spa Hotel in Dammam
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Questions & Answers

Here's what travelers have asked, with answers from Sheraton Dammam Hotel & Convention Centre staff and other travelers.
2 questions
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Questions? Get answers from Sheraton Dammam Hotel & Convention Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Away from elevator and service doors!”
 of 5 bubbles IanG173, 2 weeks ago | Read review
“Book at the upper level, left side overlooking the backyard view and swimming pool.”
  • My Cozy room
 of 5 bubbles 543denverl, Jul 12, 2016 | Read review
“both sides of hotel offer good views”
 of 5 bubbles mohammada257, Apr 11, 2016 | Read review
“high floor for best view”
 of 5 bubbles azamk, Apr 10, 2016 | Read review
“must ask a non smoking room ... others are really unhealthy !”
 of 5 bubbles Florian020, Apr 1, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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