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Novotel Dammam Business Park

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Al Khobar Dammam Highway, Dammam 31413, Saudi Arabia
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Novotel Dammam Business Park
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156 Reviews from our TripAdvisor Community

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Dubai
Level Contributor
99 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
4 of 5 stars Reviewed 1 week ago

I travel regularly to Dammam and stay either at the Golden Tulip Al Hamra or the Sheraton Dammam. Decided to try out the Novotel as was getting a competitive rate. Must say it was a good change. - Close to the 1st Industrial Area - under normal traffic, Jubail is about an hours drive and 2nd Industrial Area / Khobar... More 

Helpful?
Thank Sid A
Mumbai
Level Contributor
128 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

Checked in today and the reception srvice needs improvement. They did not have non smoking rooms and told us that it will take 2 hours for rooms to be ready and we there half past noon. The guy at reception did not ask us what room we need and gave rooms which were smoking rooms but when we asked if... More 

Helpful?
1 Thank pattu1972

Travelers are raving about these Dammam hotels

Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed December 17, 2015

I like the hotel in general, friendly staff, good rooms. However to get a taxi out of the hotel is a real challenge. there is no preparation to cater for the guests transportation. The hotel is on a highway, no commercial life next to it so it is annoying to walk outside till you reach the highway and wave for... More 

Helpful?
Thank Ashraf O
Comber, United Kingdom
Level Contributor
27 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed December 16, 2015

Not much to say here, it's not central to anything but handy if you are attending the nearby industrial zone. I was given a smoking room on checkin, but this was rectified when i returned to reception to move rooms. Even non smoking rooms have ashtrays!! and the rooms do smell of stale smoke. Lighting in the rooms is terrible,... More 

Helpful?
Thank Nomadic-umph
Yousef A, General Manager at Novotel Dammam Business Park, responded to this review

Dear Mr.Nomadic-umph, Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay . Rest assured that these issues will be taken into consideration for improvements where possible. We value your comments and We look forward to having the opportunity of welcoming you back... More 

Riyadh
Level Contributor
94 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed November 13, 2015

The location of the hotel is very convenient, and the service and rooms are very well in line with the price. The rooms are decent and have most of the accessories needed. Having the hotel right on the main road between Khobar and Dammam is a plus.

Helpful?
1 Thank Hicham H
Yousef A, General Manager at Novotel Dammam Business Park, responded to this review

Dear Hicham H, Thank you for taking time to post your review. I am very pleased to read that you have enjoyed with us and that you like the service ,room and our location. Thank you once again and we look forward to having you back soon! Regards, Yousef AlNahi More 

Wassenaar, The Netherlands
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed October 20, 2015

I stayed once this week, due to business trip. Staff was slow, waited a lot in the restaurant to pay since there was no one. The biggest issue was the room - first there was no non smoking room, the rooms are not isolated well - I could hear everything from the other room, as well as all smoke from... More 

Helpful?
Thank N Y
Yousef A, General Manager at Novotel Dammam Business Park, responded to this review

Dear N Y, Thank you for taking the time to tell us about your experience at Novotel Dammam Business Park. I am sorry that your experience did not meet your expectations. Please note that this problem was a true exception to our normal practices .At Novotel, we strive to provide a superior service experience for every customer. We will share... More 

Mumbai (Bombay), India
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed October 20, 2015 via mobile

The stay was comfortable food upto the mark hygienic loved to stay already started suggesting to my near & dear ones friends etc. Personally when ever in daman will stay in same. This was business trip but even it is comfortable for entire family visits.

Helpful?
2 Thank 132mrsable
Yousef A, General Manager at Novotel Dammam Business Park, responded to this review

Dear 132mrsable, Thank you for taking time to post a review for second time with excellent score and for recommended our hotel to your friends. I am delighted to read the review of your recent stay and knowing that you had a good experience particularly highlighting the food quality. I’ll share your feedback with the entire team and we are... More 

Redhill
1 review
4 of 5 stars Reviewed October 18, 2015

Booked directly on the hotels website and received the confirmation, but on arrival at the hotel my booking wasn't in their system and neither was the booking of my colleague who booked through a third party. The first room I was given had a flooded bathroom floor, and I was given a second room which was nice and comfortable. The... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank TravellerTomS
Yousef A, General Manager at Novotel Dammam Business Park, responded to this review

Dear TravellerTomS, Thank you very much for taking the time to provide us with a feedback. We appreciate your opinion and comments regarding our service. Rest assured that your comments will be taken into consideration for future improvements . We look forward to having the opportunity of welcoming you back again in the future and show you how great our... More 

Gloucester
Level Contributor
78 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
3 of 5 stars Reviewed October 15, 2015

I stayed at this hotel twice in one week. The first stay was a lot more trouble-free than the second, but I will get on to that. First, about the hotel. It is modern, nicely decorated and clean. The rooms are a good size, the bathrooms, although only having a shower, are decent. The free wifi is good and fast... More 

Helpful?
Thank Keef74
Yousef A, General Manager at Novotel Dammam Business Park, responded to this review

Dear Keef74, Thank you for taking the time to express your thoughts and concerns. It is our goal to ensure our guests’ satisfaction is met with the excellence of service and accommodation you expect. On the other hand, I sincerely apologize for the challenges you have faced upon your arrival with the airport pick up. We deeply regret that this... More 

South Jordan, Utah
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 12, 2015

Very nice hotel good location and frindly staff nice food i like this hotel and any visit to dammam i stay inthis hotel i recommended this hotel as very nice and ihope to stay there every time and comfortabe stay

Review collected in partnership with this hotel

Helpful?
2 Thank mohamedi867
Yousef A, General Manager at Novotel Dammam Business Park, responded to this review

Dear Mr.mohamedi867, Thank you for taking time to review Above in Tripadvisor and for recommending the hotel to your friends. I am delighted to read the review of your recent stay with us and knowing that you had a good experience particularly highlighting the food ,location and staff. Thank you once again and we look forward to welcoming you back... More 

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