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Sea Galaxy Hotel Congress & Spa

Traveler (542)
360
Panoramas (42)
Room & Suite (332)

About

#34 of 305 hotels in Sochi
Location
Cleanliness
Service
Value
Completely renovated 18-storey building of the sanatorium >. It is in this region have the highest concentration of interesting places in Sochi: the legendary >Park of Frunze, area Wenigova, better known as >. Places for children, a water Park, a Terrarium, a Dolphinarium, Circus. Places for cultural activities and development: Summer, Winter, and Green theaters, hall of chamber and organ music.
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Property amenities
Room service
Free parking
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Restaurant
Airport transportation
Babysitting
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Wheelchair access
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Room features
Air conditioning
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Ocean View

Location

Full view
92Great for walkers
Grade: 92 out of 100
42Restaurantswithin 0.3 miles
6Attractionswithin 0.3 miles
511Reviews
13Q+A
4Room tips
Traveler rating
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Popular mentions
My husband and I visited Sochi in September 2018 for the F1. Unfortunately most of the hotels were booked so our options were limited and we had to go with sea galaxy hotel. The pictures looked nice, and the hotel had good reviews however, it had nothing to do with the reality of this hotel. Staff: very rude and grumpy. The check in and check out processes were very slow. When we arrived at the hotel we needed change for the taxi and the guy at the reception lied and told us that they don’t have change. The staff at the bar next to the reception said the same. We ended up paying the taxi a lot more because we couldn’t get change. But when we walked into the hotel to check in and we were asked to pay for the tourism fee before we check in, we gave the same guy a big note and all of a sudden the change came out of the drawer. Very very rude and unhelpful staff. Makes your stay miserable. Room: very old and rundown rooms. In bad need for renovation. The bed is not comfortable at all. The bathroom is tiny. And the room smelled of sewage and even after complaining about it we were not even offered a different room. The AC didn’t work properly and no matter how many times we phoned to have someone come and fix it, it was never fixed. The room was also cleaned with a rush, there was hair on the bathroom floor. Elevator: very very slow and always busy. It’s a big hotel and definitely needs more than 2 or 3 elevators to cater for all the visitors. You’ll have to wait for the elevator for 15-20 minutes at least. So if you really had to stay at this hotel, choose lower floors if you can use the stairs. Breakfast: don’t even bother. The selection of the food was poor and a lot of the trays were empty and the replenishment was slow. What needed to be warm was cold. And what needed to be cold was left outside or in fridges that do nothing for cooling the food. The bad smell in the restaurant puts you off eating. And with all the masses that stay at this hotel you really feel like you’re in a shopping mall’s food court. And of course the service was horrible. Stay away from this hotel if you’re looking for a decent and pleasant stay in Sochi. Our experience at this hotel ruined our visit to this lovely city.
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Response from Sea G, Менеджер по обслуживанию клиентов at Sea Galaxy Hotel Congress & Spa
Responded Mar 15, 2019
Dear Guest, Thank you for choosing Sea Galaxy Hotel Congress & SPA 4* and dedicated time to share your comment! Let me apologize for the inconvenience. We will certainly try to take measures to eliminate the shortcomings.
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It is a maximum 3 star hotel. Very basic rooms. Overcrowded lifts. Safe atmosphere. OK to stay at in case of a reasonable price. Don't expect anything special, luxurious, relaxing. The photos in this review are made from the room balcony. The photos from the hotel site or booking portals do not reflect the 3 star level and are too "optimistic".
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Response from Sea G, Менеджер по обслуживанию клиентов at Sea Galaxy Hotel Congress & Spa
Responded Sep 5, 2018
Dear Guest! Thank you for choosing Sea Galaxy Hotel Congress & Spa. Your comment is very important for us. Best Regards!
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I stayed here during the football world cup and found it to be a decent hotel located near the centre of Sochi and very close to the shore of the Black Sea. The balcony has nice views of the seaside and the room was comfortable. The only drawback is that it doesn't have a proper pool and for that reason I feel that it should probably be rated as a 3 star hotel instead of 4 stars.
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Response from Sea G, Менеджер по связям с общественностью at Sea Galaxy Hotel Congress & Spa
Responded Aug 2, 2018
Dear Guest! Thank you for choosing Sea Galaxy Hotel Congress & Spa. Your comment is very important for us. Hope to see you again soon! Best Regards!
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Solid. Good big bed but very bad smell in bathroom. Clean and good positioned. One big minus is only 3 elevators for such a big hotel. Always used stairs and it has 14 floors. Breakfast has some nice touch. Nothing extra though.
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Response from Sea G, Менеджер по связям с общественностью at Sea Galaxy Hotel Congress & Spa
Responded Jul 6, 2018
Dear Guest! Thank you for choosing Sea Galaxy Hotel Congress & Spa. Your comment is very important for us. Hope to see you again soon! Best Regards!
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Our room was spacious and comfortable with two balconies overlooking the sea. The sound isolation is not great but we did not have many neighbors because of low season. The spa in this hotel is not a full time spa so do not be misled. The food is very very average. The real rating should be between 3 and 4.
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Response from Sea G, Менеджер по обслуживанию клиентов at Sea Galaxy Hotel Congress & Spa
Responded Feb 14, 2018
Dear Oleg! Thank you for choosing Sea Galaxy Hotel Congress & Spa. Your comment is very important for us. Hope to see you again soon! Best Regards!
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PRICE RANGE
$88 - $155 (Based on Average Rates for a Standard Room)
LOCATION
RussiaSouthern DistrictKrasnodar KraiGreater SochiSochi
NUMBER OF ROOMS
347
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