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Pullman Sochi Centre

Traveler (930)
Room & Suite (284)
Pool & Beach (46)

About

#4 of 295 hotels in Sochi
Location
Cleanliness
Service
Value
Travelers' Choice 2019 Winner
Certificate of Excellence
The modern 5* Pullman Sochi Center hotel is ideal for both business and leisure. The stylish design and exceptional service will satisfy the needs of any guest. With its 150 rooms with balconies (non-smoking), sea view, stylish restaurant serving Mediterranean cuisine, art bar, business center, Fit and Spa Lounge fitness center with infinity pool on the 16th floor, this hotel has everything you need for a relaxing stay. Conference center (24,757 sq. Ft/2300 m2) for conferences and events.
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Property amenities
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Pool
Room service
Free parking
Spa
Breakfast included
Fitness Center with Gym / Workout Room
Airport transportation
Banquet Room
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
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Room features
Air conditioning
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Great View

Location

Full view
97Great for walkers
Grade: 97 out of 100
92Restaurantswithin 0.3 miles
25Attractionswithin 0.3 miles
681Reviews
19Q+A
10Room tips
Traveler rating
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Popular mentions
+1
Overall the hotel is not bad, great location, it is close to the beach, nice design, spacious rooms etc. Though at the same time you feel that it lacks service, right hospitality approach and people have Soviet mentality still. Few examples - the AC in the room when put to a
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Response from QualityManager_Sochi, Manager at Pullman Sochi Centre
Responded 6 days ago
Dear Reloncher, Let me thank you for the feedback regarding your recent stay at our hotel. Your time and effort is very much appreciated. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address all mentioned problems and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marina Ulyanova Cluster Quality Manager
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Relaxing weekend in December. Wonderful hotel, amazing SPA & indoor pool with breathtaking views to city and sea. Room was clean and comfortable with coffee machine. Breakfast is super with sparkling wine:-) We will come back for sure. Thanks, Pullman.
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Response from QualityManager_Sochi, Менеджер по обслуживанию клиентов at Pullman Sochi Centre
Responded Dec 25, 2018
Elen_1420, thank you very much for taking the time to share your feedback with us. We are so happy to hear you enjoyed our service and facilities! The team and I certainly look forward to welcoming you back very soon. With best regards, Maria Tropina Guest Experience Manager
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Positive: I have stayed 5 nights for conference. Location is perfect. View of the room is spectacular. Room was clean, modern and well equipped. Staff was helpful, friendly. I loved fitness room and indoor swimming pool. Negative: Variety of foods at breakfast. I waited too long
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Response from QualityManager_Sochi, Менеджер по обслуживанию клиентов at Pullman Sochi Centre
Responded Dec 24, 2018
guvencanbulat, thank you very much for taking the time to share your feedback with us. We are so happy to hear you enjoyed our service and facilities! The team and I certainly look forward to welcoming you back very soon. With best regards, Maria Tropina Guest Experience Manager
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I stayed in this hotel with my wife for a weekend and I really enjoyed the property. Excellent location, very nice and cozy rooms with a fantastic sea view...very good breakfast with a lot of choice and variety. View of Pool on the 16th floor is just heartbreaking...Mainly
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Response from QualityManager_Sochi, Менеджер по обслуживанию клиентов at Pullman Sochi Centre
Responded Nov 26, 2018
bimp6666, let me thank you for taking the time to answer to our questionnaire regarding your recent stay at our hotel. Your time and effort are very much appreciated. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The team and I certainly look forward to welcoming you back very soon. Again, thank you very much for taking the time to share your feedback with us. Sincerely, Maria Tropina Guest Experience Manager
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Thanks to Pullman hotel and the Pullman-Team, I had a really good and comfortable stay in the hotel. Already after 2 days people remembered what I like to eat and drink, where I prefer to sit in Restaurant and things like that. Stuff is attentively and politefull, every time
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Response from QualityManager_Sochi, Менеджер по обслуживанию клиентов at Pullman Sochi Centre
Responded Sep 18, 2018
Dominik V, thank you for your feedback and we are so happy to hear you enjoyed our service and facilities! Your review serves as the greatest motivation to the team here at the hotel. I hope we will see you again in the near future. Best regards, Maria Tropina Guest Experience Manager
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PRICE RANGE
$125 - $287 (Based on Average Rates for a Standard Room)
LOCATION
RussiaSouthern DistrictKrasnodar KraiGreater SochiSochi
NUMBER OF ROOMS
150
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