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Hermitage Hotel

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1 room 2 adults 0 children
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Hermitage Hotel
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105 Reviews from our TripAdvisor Community

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Showing 16: English reviews
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Reviewed January 24, 2016 via mobile

It's in an old abandoned place, when we arrived they give us problems because they ask the registration to join, when it's not necessary.... After fixed the troubles, the next day we leave the hotel and wanted to save our suitcase to walk and see city but the girl of the reception told that not, coz she told in Russia...

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Helpful?
Thank Jordi P
Reviewed September 8, 2015

The hotel is clean. Great food. Classic European motif. Great location. Four star hotel. Hard to find breakfast room Worlds best mushroom soup and great room service. No windows on top floor only sky light

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Thank bill a
Midlands UK
Reviewed January 29, 2015

Centralish location of a nice town Rostov (25 mins taxi from airport), it's reasonably accessible to walk out to shopping or eating areas around, and feels pretty safe. To drive here, be prepared to take on narrow roads and shunt your way to find it. The hotel is spacious and clean and has good reception staff speaking English well. Room...

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Thank Cynical_traveller
sydney
Reviewed May 27, 2014

Stayed there for two nights in April 2014, prior to boarding a river cruise. Upon check-in, I was asked to pay more than the booked price; fortunately I had the original paperwork but still not a pleasant experience. Could not have shower next morning because of dirty brown water coming out of the taps - had to wait for about...

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1Thank phred505
Helsinki, Finland
Reviewed September 23, 2013

When we arrived in the middle of the night, we were not sure if we would have actually arrived after all. The building had an appearance of a residence, rather than a hotel. The location is not in the center of the city, but in residential area very close to center. We stayed there only for one night, but I...

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2Thank SlatsRetract
Moscow, Russia
Reviewed July 26, 2013 via mobile

Location is good. To go down to river almost 5 minutes. Wi fi is good speed. Rooms are clean. For short term staying very good quality! I came to Rostov for mu business trip and i enjoyed very much to stay in Hermitage hotel! I can recommended😄

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Thank Devrim O
Reading
Reviewed July 3, 2013

Stayed 3 nights on business. WiFi very good speeds. Breakfast was good and plentiful, eggs can be ordered fresh. Good value. Room was spotless, air-con worked well and in temperatures of +35 that was important. Laudrey service very efficient, handed shirts to reception at 9 and they were hanging in my wardrobe on my return late afternoon. No problem with...

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Thank MarkBReading
Switzerland
Reviewed November 21, 2012

We only spent 1 night at this hotel as we were in transit. The hotel is centrally located, it is only 5 minutes to the center or to the Don. Our double room was very nicely decorated, we missed nothing. The hotel staff behaved very friendly and helpful. The breakfast buffet was plentiful and really tasty. We will choose this...

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Thank Pascal M
Gleneden Beach, Oregon
Reviewed September 15, 2012

We stayed at this hotel the first week of September, 2012. Happy to report: 1) more than adequate breakfasts; 2) no trouble with the a/c; 3) plenty of hot water on demand; 4) enough English at the front desk to get by; 5) conscientious friendly service; 6) an iron and full-sized iron available from the very nice housekeeper. We fronted...

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1Thank John_LynnfromOregon
Reviewed July 4, 2012

The hotel has a great location and the staff were friendly to all 20 of us. We parked our bikes out the front for the night and didn't have any problems the have security camera's aswell. Rooms were very clean and well kept, only major problem was their air conditioning, there was none. I dought it was from over load...

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Thank Bmills85
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Breakfast included
  • Room Service
  • Bar/Lounge
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Business Center with Internet Access
  • Room Service
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Meeting Rooms
  • Breakfast Available
Official Description (provided by the hotel)
The hotel is situated in historical centre of Rostov-on-Don, near the main streets and sightseeing. The hotel has 31 comfortable rooms of different categories. Conference hall (40 seats), negotiation room and cafe-bar are at service for our guests. WiFi Internet: free-of-charge. ... more   less 

Additional Information about Hermitage Hotel

Address: Ulyanovskaya St., 54, Rostov-on-Don 344002, Russia
Location: Russia > Southern District > Rostov Oblast > Rostov-on-Don
Price Range: $40 - $126 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hermitage Hotel 3.5*
Number of rooms: 31
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Questions & Answers

Here's what travelers have asked, with answers from Hermitage Hotel staff and other travelers.
1 question
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Questions? Get answers from Hermitage Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Lower room better view”
 of 5 bubbles 584billa, Sep 8, 2015 | Read review
“Could not recommend this hotel”
  • more water...
  • water out of the taps
 of 5 bubbles phred505, May 27, 2014 | Read review
“would prefer rooms on higher floors”
 of 5 bubbles 581pascalm, Nov 21, 2012 | Read review
“Tell the taxi driver its near the central markets”
 of 5 bubbles DeeJay78, Jul 4, 2011 | Read review
4 of 4
Questions? Get answers from hotel staff and past guests. Ask a question