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Kupechesky Dom

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1 room 2 adults 0 children
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18 Reviews from our TripAdvisor Community

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Showing 1: English review
Moscow, Russia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed November 29, 2012

I've been staying in this hotel since November, 27th, in "3b" lux room (more than 100 euros for night). Probably I cannot judge it quite objectively because I had a conflict here.

The problem was that I smoked once in toilet which wasn't OK as the place is claimed to be totally non-smoking. Of course it wasn't that good of me but it was 3 days before my check-out and I haven't smoked a cigarette there since that day not to cause inconvinience for the next guest. Anyway I couldn't imagine the staff reaction.

The next time I saw receptionist she behaved in a very aggressive way and told me that I would be fined for 12,5 euros for smoking. It was the first what she told me instead of "hello" etc. I suppose hotel personnel should at least try to be nice and respectful to guests but the attitude was the opposite.

So, if not considering that situation...
... good stuff:
* one of three receptionists I saw was really nice
* internet...
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2 Thank Sergey_Piskunov

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Amenities

Additional Information about Kupechesky Dom

Address: Vodnikov St., 1/6, Samara 443099, Russia
Location: Russia > Volga District > Samara Oblast > Samara
Price Range: $12 - $37 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Kupechesky Dom 3.5*
Number of rooms: 20
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