The hotel is very good and we did enjoy our stay. However some things can be improved: 1. You can request a tea cattle but it comes without tea bags. You can purchase tea or coffee in the restaurant however it would be a nice gesture to leave some tea bags or instant coffee in the room. Costs nothing to be nice! 2. Sound isolation is not 100% working: we requested a quite room which means we got a yard view, no street noise but we got the construction noises. Also you still can hear noises from upstairs and corridor.
It’s been an amazing time to spend there. Reception was very professional and friendly, they accommodated all my requests with short time of period. Check in or check out went very smooth. Breakfast was excellent too. Food and team there went beyond all my expectations. Room size was just perfect for 1 person. All amenities have been provided. No noise from street. It’s been a lovely stay, Thank you for your hospitality Akyan hotel, Polina
I stayed in the single room, it was not big, but so comfortable! Everything was well-thought, a good-size wardrobe, comfortable bed. The pictures on booking.com are real (just there is only one balcony in the building, in deluxe room most probably). Everything is clean, there are enough of electrical outlets, and they are in the right places! Very convenient, unlike in many other hotels. And the location suited me perfectly: just 10-15 minutes on foot from Moscow railway station, no need for taxi. Would definitely consider this hotel for one more stay ) There were mosquitos in my room every night, although the windows stayed closed. I claimed it on the reception only during check-out, and they immediately told that they could give me a fumigator (anti-mosquito plug-in), so I should have just asked earlier, my fault. Also the breakfast was not good :( Dry croissants and pastry (like one week old), Russian style omelette (I tried smth like this in my sovietic kindergarten last time), sausages.. overall the assortment was not bad, but everything was untasty and didn't seem really fresh. So it is good that the breakfast is not normally included in the price. You can just go out and have a great breakfast or brunch in one of many nice places in Saint Petersburg, like: Schastye; Cake & Breakfast; Animals; Shenghen etc. Or in Bushe bakery, which is just in front of the hotel (Ulitsa Zhukovskogo side). There was some building renovation, but normally the noise started after 9 or even 10 am, so it did not actually bother me.…
The hotel is located 1 block away from Nevskiy prospect, it takes about 10 minutes or less by walk to get to this main street of St Petersburg. The price is more than good in my opinion, but this is what you have to decide for yourself. Quite adequate fresh breakfast, if it is not included in the room price it is about $10 per person (and it is not just Continental). The minibar in the room is (as everywhere) "somewhat" overpriced but I do not even consider this as a problem. VERY clean rooms. Right next door to this hotel is a very nice restaurant, the Check style beerhouse with nice foods an all this, but one should better make a reservation there and to start before 21:00 o'clock, I believe. I stayed in this hotel twice with several years in between, and the second time was not disappointing at all. In general - yes, I would certainly recommend this hotel if you are traveling for either sightseeing or for business purposes.…
Thank you for having us, it was a big pleasure to stay in this hotel. Very nice, very clean , the staff was very polite and nice with us during our stay. Very good location. The breakfast was very good as well. Thank you, we loved Russia and if i am back to St. Petersburg i will definatly choose this hotel again !!!
Good hotel with excellent location and value for money. Friendly staff, old building, very high rooms. Breakfast good but not fancy, served some sparkling :-) Second time here, third time will be Eastern 2020.
I really liked this hotel. Decent location and friendly staff I had to check in early as my flight landed at 0600hrs and had to pay extra for the privilege. Otherwise, highly recommended and good value
I stayed here with my father a few days ago. Was very impressed. Good service, helpful staff, nice room and excellent location. Love St Petersburg and will certainly choose this hotel if I come back (I hope I will)
6 nights total, stayed in a standard room. Found everything we needed, daily breakfast was fantastic, very nice staff, several spoke English. Easy walk to shopping and restaurants. Would stay again. Lovely building.
First of all, I like the quick check-in and the rooms were ready. Deluxe room were neat. I liked the windows. Bathrooms were not good even the shower was not! One of the rooms unfortunately, The AC was not working, and they didn't fix it during our stay!!! they only said "Open the window OR we will give you a Fan" First day, we agreed to open the window, because the weather outside was very nice! But the noise of the street was in the room! Second day, We asked for a Fan, It was working perfectly and the air was very nice, but the Third day, it was broken!! they change it upon our request! For the other rooms AC voice were very noisy! Breakfast was under average!! some of the food were cold! Before the last two days, I asked to extend our check-out! the afternoon shift asked to check with the morning check, Next day I asked the morning shift if it''s ok to extend my check-out! they said will confirm it in Mid of the Day!, I came back at 6:00 pm and asked about the extension of my check-out, they said It's confirm for 4 Rooms to check-out at 6:00 pm! In my last day, We arranged everything & on our way to go out, one of the reception staff, stopped my uncle and asked to check-out of the 3 rooms Now!! and it was 10:40 am! even the check-out time for any hotel must be @ 12:00 pm! I negotiated with him as it was confirm yesterday to check-out at 6:00 pm! but he was very rude and unprofessional employee! I asked him to check the Security Camera to check about our extension for the 4 rooms, and they have confirm it! but he refused! and with more than 30 mins of negotiation with him! Commercial Manager, went down to us and he was trying to solve the problem! after 20 mins they confirm that our 4 rooms were ok to extension the check-out!! they waste our late day time in St. Petersburg! When I back at 4:00 pm, The same person of the reception said that we have to pay now! before check-out! and we were just going to the rooms to collect our things and check-out before 6:00 pm! he was very rude too! and the Commercial Manager, came again to solve the problem!!! after 20 mins it's solved!!! at 5:30 pm, We went down to check-out with the same receptionist and the the Commercial Manager went down and apologized of what happened!! Overall, Location of the hotel was perfect! but the unprofessional Staff didn't make it good one!!…