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Petro Palace Hotel

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Petro Palace Hotel
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1,057 Reviews from our TripAdvisor Community

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Showing 430: English reviews
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Somerset West, South Africa
Reviewed 5 days ago NEW

We had a lovely 4 night stay in this very centrally located hotel. Staff very friendly, rooms lovely - complimentary water given daily, tea, coffee in rooms and fruit on arrival - everything you would expect in a 4 star hotel. It is within walking distance of St Thomas, Hermitage etc., great area with coffee shops and lovely restaurants. We...

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1Thank Nicola S
Ningbo, China
Reviewed 1 week ago via mobile

It is difficult to pinpoint what exactly didn't meet expectations. The staff are friendly and competent. The breakfast is good. The rooms are large. Perhaps there is a feeling that the hotel has seen better times. The decor is a little tired looking. If you're a person who is into fitness it definitely disappoints since the gym is handkerchief sized...

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Thank Bishwadeep B
Reviewed 2 weeks ago

a good choice for many reasons, including hotel rooms, services, and location. Everything worked well for me during the stay, there is even a small gym and a pool, plus the staff are solution oriented and treat you very courteously.

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Thank Ivan B
Napier, New Zealand
Reviewed 3 weeks ago

This place was great. Staff are friendly and the amenities are good. The gym was good although a bit small and the pool and spa etc great to come home to after a cold day sight seeing in winter. The location is fabulous as very central to most of the attractions so we could come back for a break if...

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Thank Kathryn K
Albuquerque, New Mexico
Reviewed 3 weeks ago via mobile

Enjoyed the breakfast with very good selection and good taste. Staff also were very helpful, friendly, and treated us very well. Location is perfect. Room is starting to see some age. Conditioner was loud and smelled of cigarettes. Safe did not work, but we did not use. Ventilation for shower was not very effective. Room was clean, just a bit...

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Thank jggb1993
Ras Al Khaimah, United Arab Emirates
Reviewed 3 weeks ago via mobile

Hotel is located in a very nice area, close to saint Isaac cathedral, main street and other shops. The receptionists are nice and friendly and can assist you for site seeing. Room was ok and i like the floor heating system in the toilet as u will need it in winter. Room service menu needs to be improved for late...

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Thank Bassel M
Elena N, Front Office Manager at Petro Palace Hotel, responded to this review

Dear Bassel M, It was a pleasure to read your positive review about Petro Palace hotel on Tripadvisor.com! It is so nice to know you liked our location, rooms and our staff, as we are always happy to satisfy your demands. I can assure you that we'll take into account all mentioned imperfect points of our service. Providing our guests...

Reviewed 3 weeks ago

Stayed for the second time. Great hotel, great location, very polite and friendly staff. Quite a diverse selection of dishes for Breakfast, delicious. Appeared lunch. The room is clean, quiet. Well-organized Concierge service. Will recommend hotel to my friends and acquaintances.

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Thank Vladimir S
Elena N, Front Office Manager at Petro Palace Hotel, responded to this review

Dear Vladimir S, First, thank you very much for choosing us again for your recent stay in St. Petersburg! We very much appreciate that you spent your time to share experience of your stay with us. It helps us to improve our service and facilities. I was very pleased to read that you enjoyed your stay with us. Your opinion...

Reviewed 4 weeks ago

Great location, good breakfast and clean room, but pillow is disaster. Good for people who prefer to sleep without pillow. The pillow is old and you are not able to sleep normally. I stayed in this hotel twice and informed about this issue hotel staff but nothing is changed. It is an expensive hotel in high season and I would...

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Thank Lyudmila M
Elena N, Front Office Manager at Petro Palace Hotel, responded to this review

Dear Lyudmila M, Thank you for taking the time to write your comments and sharing your experience with the Petro Palace Hotel. We take great pride in ensuring our guest’s satisfaction. You indicated in your response that some moments during your stay were unsatisfactory. Yet the "pillow matter" is subject of personal preferences but anyway please accept our sincere apologies...

Reviewed 4 weeks ago via mobile

We stayed here another time and were not disappointed. I would say the price is a little bit high, but it is compensated by a good location and service for both tourists and those who come to SPb to spend a weekend. Great food at the hotel restaurant, excellent room service. There us a parking limitation but both times we...

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Thank sergei s
Elena N, Front Office Manager at Petro Palace Hotel, responded to this review

Dear sergei s, Thank you for your review. We are really happy to have you as our frequent guets. We are glad that you enjoyed such a wonderful stay with us recently. And I agree with you that our location can't be beat, being in such close proximity to main attractions throughout St.Petersburg. Thank you again for your review and...

Brisbane, Australia
Reviewed 4 weeks ago

I stayed at this hotel as part of a package deal. The room was comfortable and quiet and offered coffee making facilities. The staff were helpful. They spoke sufficient English to get by. The hotel has an Italian restaurant. This place is well situated, right in the place that a tourist would want to be.

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Thank John P
Elena N, Front Office Manager at Petro Palace Hotel, responded to this review

Dear John P, I would like to thank you for sharing your experience from your recent stay at Petro Palace Hotel. We are pleased that you enjoyed you stay with us and liked our Italian restaurant. And I am happy to read that you have found our staff helpful and friendly. Please be sure to come back and stay with...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
An indoor pool, well-equipped gym and air-conditioned rooms with flat-screen TV and free Wi-Fi are offered at this recently renovated 4-star hotel, just a 5-minute walk from St. Petersburg's Palace Square and Nevsky Prospekt Avenue. Italian Restaurant Trattoria Settimo Cielo offers beautiful views of St. Isaac's Cathedral and the Hermitage. Petro Palace Hotel's classically styled rooms include a work desk and a minibar. The bright, modern bathrooms feature toiletries and a hairdryer. Wi-Fi internet access is available. Spa facilities at the Petro Palace include a hot tub, sauna and massage room, and some rooms offer free all-day access. Tours of St. Petersburg can be booked at the 24-hour reception. St. Isaac's Cathedral and the Alexander Garden are just 300 metres from the hotel. Parking spaces are available for an extra fee. The brand-new Admiralteyskaya Metro Station is 200 metres from the Petro Palace Hotel. ... more   less 

Additional Information about Petro Palace Hotel

Address: Malaya Morskaya St., 14, St. Petersburg 190000, Russia
Location: Russia > Northwestern District > St. Petersburg > Admiralteisky
Price Range: $84 - $501 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Petro Palace Hotel 4*
Number of rooms: 193
Reservation Options:
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Also Known As:
Hotel Petro Palace
Petro Palace St Petersburg
Petro Palace Hotel St Petersburg
Hotel Style:
#14 Family Hotel in St. Petersburg
#18 Business Hotel in St. Petersburg
#21 Luxury Hotel in St. Petersburg
#36 Romantic Hotel in St. Petersburg
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Questions & Answers

Here's what travelers have asked, with answers from Petro Palace Hotel staff and other travelers.
13 questions
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Spartanburg, South Carolina
Zaragoza, Spain
8 months ago
Stafford, United Kingdom
7 months ago

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Questions? Get answers from Petro Palace Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Hotel will not convert currency.”
 of 5 bubbles , 4 weeks ago | Read review
“Ask for a room off the main street in front which may be noisier than an interior room.”
 of 5 bubbles Farfallavero, Jan 18, 2017 | Read review
“Every room is brilliant, leave the staff to look after you and enjoy this amazing city.”
 of 5 bubbles HowlingMadMurdoch, Jan 5, 2017 | Read review
“Look first, all the available necessities in the room (2) Location”
 of 5 bubbles anjanavagiri, Nov 30, 2016 | Read review
“no differences for rooms”
 of 5 bubbles sep65, Nov 27, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question