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Novotel St. Petersburg Centre

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1,130 Reviews from our TripAdvisor Community

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Showing 387: English reviews
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WI
Reviewed 3 weeks ago

Very close to Nevsky Prospect. Many restaurants and shops nearby. Supermarket around corner. Safe in room. Mini-fridge, Free bottles of water daily. Our local tour guide told us not to drink the tap water. Toilet separate from bathroom. As common in Russia due to their neighborhood central heating systems, couldn't adjust heating. Needed to open windows in February as room...

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Helpful?
Thank WImom
Novotel_Centre, Администратор at Novotel St. Petersburg Centre, responded to this review

Dear WImom, Let us thank you very much for taking time to write such a detailed review. It is always important for us to know your opinion, for we constantly strive to improve our service in Novotel St. Petersburg Centre. We're happy to know that you loved your stay with us and that we managed to meet the expectations of...

Cologne, Germany
Reviewed 4 weeks ago

Novotel still the best hotel in Piter regarding the relevant decisions criteria (location, comfort, price, staff, etc). My first visit after the reception refurbishment which started in the end of last year. Everything looks fantastic!

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Nicoluzzi
Novotel_Centre, Администратор at Novotel St. Petersburg Centre, responded to this review

Dear Nicoluzzi, We are happy to get such a wonderful review from you. This is a big pleasure for us to know that you appreciate Novotel so much and that you choose us every time you visit St. Petersburg. The refurbishment of the reception area is almost over and by spring we are going to finish the renovation of our...

Reviewed 4 weeks ago via mobile

Very comfortable. Friendly English speaking staff. Good location. I recommend this place to stay in St Petersburg. I was staying with my pet and there was no problem. Concierge always helpful with everything needed. Wi-Fi wasn't working fine, the hotel changed the router immediately. Really good place. Loved it!

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Helpful?
Thank Paola B
Novotel_Centre, Manager at Novotel St. Petersburg Centre, responded to this review

Dear Paola B, Thank you for staying with us and for your wonderful review! We are so happy that stay in our hotel was pleasant and comfortable both for you and for your pet :). It is pleasure for us to know that you enjoyed the convenience of the hotel’s location and found our staff helpful and friendly. Our team...

Manchester, United Kingdom
Reviewed 5 weeks ago

Stayed for 4 nights recently in twin room with my son. Plenty of room, large, comfortable beds and bathroom with bath (which I prefer to a shower, more relaxing after a day of sightseeing) as well as overhead shower. Free bottles of mineral water every day as well as tea and coffee making facilities in the room. Excellent breakfast with...

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Helpful?
Thank PrioryPengui
Novotel_Centre, Manager at Novotel St. Petersburg Centre, responded to this review

Dear PrioryPengui, Thank you very much for sharing your expirience about your stay at Novotel during your trip to St.-Petersburg. It is a pleasure to know that your stay was enjoyeble and comfortable. Our team works hard to make sure that our guests feel themselves comfortable and guests positive reveiw is a great motivation for us. We do hope that...

Port Hedland, Western Australia, Australia
Reviewed February 9, 2017 via mobile

Both my wife and i have been most pleasantly surprised at the attention to detail and acknowledgement of the status level we enjoy. Our room is the best with plenty of room, the staff were welcoming and helpful.

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Helpful?
Thank Alan_J_M_1501
Novotel_Centre, Manager at Novotel St. Petersburg Centre, responded to this review

Dear Alan_J_M_1501, Its a great pleasure for us to know that you enjoyed your stay at Novotel St.Petersburg Centre. Thank you for appreciating the friendliness of the team and comfort of the rooms. We will be looking to welcoming you back in our hotel in future. Best Regards, Alla Ignateva Operations Manager.

Zurich, Switzerland
Reviewed January 8, 2017

Review collected in partnership with Accorhotels.com
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Thank Z7043KAbarbarak
Novotel_Centre, Manager at Novotel St. Petersburg Centre, responded to this review

Belgrade, Serbia
Reviewed January 2, 2017

Tbe location is very good, in the city center but quiet. The personnel is friendy, polite and helpful. The rooms are clean. However, moving between the botel's two buildings may be rather confusing and time consuming. The exit in Building 2 is closed during the night and we found oursel es in front of closed doors when trying to check...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank anzeliton
Novotel_Centre, Manager at Novotel St. Petersburg Centre, responded to this review

Dear Anzeliton, Thank you very much for choosing novotel St.Petersburg Centre. It is nice to know that during your stay you enjoyed the room cleanliness and warm welcome or our team. Concerning the comment about two biuldings, I would like to explain that building was constructed in a way to keep the street available for the citizens and car traffic...

Bogota, Colombia
Reviewed January 2, 2017

I was glad to spend four nights in this hotel. Most people at reception are friendly even though the nicest person is a tall blond white young lady. She was always there to help. Others would seem a bit bothered when I asked a question. The Concierge should be more polite when speaking on the phone. Otherwise, I liked it...

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3Thank Edmatogo
Novotel_Centre, Manager at Novotel St. Petersburg Centre, responded to this review

Dear Edmatogo, I would like to thank you for being our guest during your stay in St.Petersburg. Its a pleasure to know that you enjoyed your stay and special thank you for giving nice comments about work of Anastasia, one of our team member. I believe that being friendly, polite and helpful are the most valuable quality of people, working...

London, United Kingdom
Reviewed December 31, 2016

Thanks to all the staff at the Novotel in St Petersburg who made our recent Christmas trip and very happy one. Rooms are a comfortable if compact size and a little hot but have everything you need with good wifi and breakfast in bed (if your really indulging yourself) there is no extra charge! Staff were so friendly with a...

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Helpful?
Thank K-London2013
Novotel_Centre, Manager at Novotel St. Petersburg Centre, responded to this review

Dear K-London2013, Its a great pleasure for us to know that you enjoyed your stay at Novotel St.Petersburg Centre. In Novotel we strive to provide high quality service and make sure that our guests feel comfortable and welcome. That is why your warm comments about our team is very important and pleasant for us. Its a pity that you vacation...

Moscow, Russia
Reviewed December 30, 2016

The location is good and a one-minute walk from the main strip in St. Petersburg. The rooms were clean but small. Our room was on the top floor which provides a beautiful view of the city. Service was good, but nothing overly special. The experience of staying at the hotel was pleasant, comfortable, and hassle-free, but don't expect anything glamourous....

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Helpful?
Thank Kyle M
Novotel_Centre, Manager at Novotel St. Petersburg Centre, responded to this review

Dear Kyle M, I would like to thank you for choosing Novotel St.Petersburg Centre. Its a pleasure for us to know that you stay was comfortable and enjoyable. Thank you for appreciating good location of the hotel and and the nice view from the top floor. We will be happy to welcome you again in our hotel in future. Best...

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
The Novotel St. Petersburg Centre, a 4 star hotel located in the very heart of the historical centre of St. Petersburg close to all main attractions: the Hermitage, Mikhailovsky Theatre, Russian art museum, the Cathedral of Our Lady of Kazan, Summer garden and Marsovo Field. A perfect base to explore the city centre. Relaxing accommodation in quiet surroundings 100 meters away from Nevsky Prospect with its nightlife, bar scene and shopping. Business travelers are catered for with free Wi-Fi Internet, 11 meeting rooms and a business centre. Be indulged at the Cote Jardin restaurant, Intermezzo Lobby bar, and cozy Novotel Cafe. Unwind in our free fitness centre with steam bath. ... more   less 

Additional Information about Novotel St. Petersburg Centre

Address: Mayakovskogo St., 3A, St. Petersburg 191025, Russia
Location: Russia > Northwestern District > St. Petersburg > Nevskiy
Price Range: $64 - $253 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel St. Petersburg Centre 4*
Number of rooms: 233
Reservation Options:
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Also Known As:
Novotel St Petersburg Centre Hotel St. Petersburg
Novotel Hotel St Petersburg
Hotel Style:
#12 Spa Hotel in St. Petersburg
#35 Luxury Hotel in St. Petersburg
#43 Family Hotel in St. Petersburg
#53 Business Hotel in St. Petersburg
#74 Romantic Hotel in St. Petersburg
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Questions & Answers

Here's what travelers have asked, with answers from Novotel St. Petersburg Centre staff and other travelers.
4 questions
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Questions? Get answers from Novotel St. Petersburg Centre staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We were on 6th floor and it was very quiet”
 of 5 bubbles PrioryPengui, 5 weeks ago | Read review
“suit with roof”
 of 5 bubbles 539zamila, Nov 16, 2016 | Read review
“Its on two sites across a road or 3rd floor bridge- you are best on the restaurant side”
 of 5 bubbles amy000, Nov 16, 2016 | Read review
“The higher the better”
 of 5 bubbles JimT290, Nov 9, 2016 | Read review
“Pay a bit more and get the junior suite”
 of 5 bubbles Tweetman, Oct 10, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question