Taleon Imperial Hotel
Nevskiy Ave., 15, St. Petersburg 191186 Russia
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#61 of 796 hotels in St. Petersburg
Location
4.9
Cleanliness
4.7
Service
4.3
Value
4.1
Taleon Imperial Hotel is a 5-star hotel, located in the famous Eliseev Mansion in the heart of St. Petersburg. The hotel has 89 rooms of various categories, each of which is unique in its kind and corresponds to the highest world standards. Unique interiors and elegant furnishings of historical ceremonial halls make it possible to create special conditions for events of any scale. Enjoy the dishes of continental and traditional Russian cuisine in the Taleon and Victoria restaurants or celebrate the wedding of a dream in the Imperial Hall. The luxurious Taleon SPA on the top floor has all the conditions for the best rest: a 22m swimming pool, saunas, a salt room, treatment rooms, and a modern gym. Choosing Taleon Imperial Hotel, you will make your celebration unforgettable, and a trip - full of pleasant impressions.
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Property amenities
Free public parking nearby
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Highchairs available
Airport transportation
Parking
Wifi
Hot tub
Rooftop pool
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast in the room
Wine / champagne
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Facial treatments
Foot bath
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Salon
Solarium
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Executive lounge access
Non-smoking hotel
Shared lounge / TV area
Sun deck
Sun loungers / beach chairs
Butler service
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Housekeeping
Interconnected rooms available
Room service
Coffee / tea maker
Cable / satellite TV
Bidet
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Historic Hotel
Languages Spoken
English, Russian
Location
100Great for walkers
Grade: 100 out of 100
520Restaurantswithin 0.3 miles
495Attractionswithin 0.3 miles
Nevskiy Ave., 15, St. Petersburg 191186 Russia
Name/address in local language
Getting there
AdmiralteyskayaSt. Petersburg Metro3 min
Nevsky ProspektSt. Petersburg Metro9 min
Rental CarsSee rental cars from $28/day
754Reviews10Q+A75Room tips
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I stayed in a deluxe suite at the Taleon for my wedding night and for my birthday the day after. The night we arrived the woman at reception was a bit brusque (not rude exactly, but not definitely not welcoming) so I came away thinking perhaps I'd made the wrong choice of hotel for such an important occasion, but perhaps that was just a one off staff member having a bad day because from then on the service was superb. The level of English was good and everything I rang down for was done quickly and professionally. The room, as you would expect for the price, was exquisite and comfortable - the bathroom especially was gorgeous. I'd definitely stay here again for another special date. It was just a shame that some things in the hotel are closed currently as a result of the Covid pandemic. The Atlases in the central lobby would have been great to get a couple of photos with but the lights were turned off. I guess there aren't many guests for high end hotels at the moment so they're trying to save money. All in all and that unexpected first impression aside my wife and I had a wonderful stay and I'd definitely recommend the Taleon to anyone wishing to stay at one of the posher hotels Petersburg has to offer. The winning factor for me was that compared with the Hotel Europe and the Astoria the Taleon certainly offered more for the same money.…
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Date of stay: October 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Команда Талион Империал Отеля, Обслуживание гостей/стойка регистрации at Taleon Imperial Hotel
Responded Oct 14, 2020
Dear TravelComrade91, Thank you for your valuable feedback and for sharing such remarkable occasions with the Taleon Imperial Hotel! We strongly appreciate both your encouraging words and those service weaknesses which you have kindly pointed at. We are working tirelessly to achieve a higher level of service, and your precious feedback helps us a lot in this regard. Thank you once again! We would like to confirm that with the current pandemic situation some areas of the Hotel are not functioning so far. Instead of Atlantes bar we have opened the Griboedov gastronomic bar with separate entrance overlooking the Moika river with the access of fresh air and sunlight. Being the “Safe travels” campaign member, we precisely follow the government restrictions and doing all possible to keep our guests safe. We all pray that the pandemic is over soon, and we could show the Hotel’s original grandeur to you. We sincerely hope to welcome you and your respected spouse again many times so that we could have a chance to more favorably impress you with our best suites and service. Looking forward to welcoming you again,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The rooms are large and impressively decorated. The staff were all very helpful, especially the concierge Natalyia. Delicious breakfast buffet too. Great location, even though the hotel is on a Main Street, our room was quiet. We definitely will recommend this hotel to others and will stay here during our next visit to St. Petersburg.
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Date of stay: October 2019
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Anna S, Front Office Director at Taleon Imperial Hotel
Responded Nov 19, 2019
Dear Mrs. Cronin-Wolkov! Thank you so much for your valuable feedback. We strongly appreciate your positive commenting and sharing your experience of visiting the Taleon Imperial Hotel, and sincerely hope to welcome you and your friends during your future visits to St. Petersburg. Best regards, Sitnikov Sergey Front Office Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
So my brother and I stayed at the Taleon for 4 nights in September. The rooms were solid, but the hotel fell short in many other categories. Location: pretty decent. It's close to many of the main sites in city center. That being said, there are tons of hotels with good if not better location. Rooms: solid. Clean and comfortable. Nice bathrooms with good showers. A/C was available. Service: not great in my opinion. Here's an example. I asked the concierge Natalia to book us a train reservation. It's a known thing that booking through an agency will increase the ticket price by about 50%. I knew exactly what train I wanted, so I asked her to book through rzd.ru - basically book direct. She apologized and told me they always go through an agency because it's easier. I'm sure it is easier for the concierge. But as a patron of the hotel, I expect the concierge to work on my behalf not just do the easiest thing and pass cost to me. Not a big deal, but a good example of the level of service we received at the Taleon. Of note, our hotel in Moscow clued me into booking direct and advised me not to go through an agency because of the price hike. Bar: pretty bad. Something about the configuration along with a big gaudy flat screen stuck in the middle of the place makes for a terrible place to enjoy a drink. Front desk: mixed reviews. Some were nice and some were just adequate. My brother dropped off some postcards to be mailed with postage already attached. He still had to pay 100 rubles/postcard. I am still blown away by that. Spa: standard massage. Nothing special. The lead up to the massage was awkward for many reasons. Here's an example. Once we booked, they told us to change into robes in our rooms and then come back to the spa. I asked if they had some dressing rooms, and the spa reception confirmed, I needed to change in my room first. I'm not shy, but it was weird considering they have dressing rooms. In short, the Taleon was totally adequate, but in my opinion, we paid a premium for subpar service.…
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Date of stay: September 2019
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Команда Талион Империал Отеля, Обслуживание гостей/стойка регистрации at Taleon Imperial Hotel
Responded Dec 17, 2022
Dear, Chris B, good afternoon! Talion Imperial Hotel thanks you for taking the time to write a review. We will have a serious conversation with the staff about your question. We will take into account all the shortcomings you have indicated and hope to please you even more next time!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Beautiful hotel but outdated when it comes to 5 star amenities - staff very strict and rude at times Ex had early morning train and wouldn’t give us any coffee before we left even though it was 715 and breakfast opened at 730 they said we have to wait
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Date of stay: September 2019Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Anna S, Front Office Director at Taleon Imperial Hotel
Responded Nov 14, 2019
Dear Guest! Thank you for having taken the time to share the valuable concerns about your experience with us. I am naturally disappointed to learn that you did not enjoy your stay with us and would like to sincerely apologize for this. I would like to assure you that we constantly strive to achieve only the highest level of quality, service and hospitality and I truly regret that we fell short delivering on our promise. While the lack of service you experienced is unusual for our hotel, there is no excuse for a such a lackadaisical attitude of our employees. Discussions involving the respective team members and myself have taken place, in order to review your comments regarding the situation with the breakfast, so please be assured that we have taken all measures to prevent а recurrence of similar errors in the future. I am really sorry for the annoyance this incident caused and I hope that this situation did not spoil the impression about your stay. Hope that you choose the Taleon Imperial Hotel again during your next trip to Saint-Petersburg, so we will be able to provide you with our best accommodation and service. Best regards, Sergey S. Front Office Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is located on Nevsky Prospect. Which is ideal to walk to all the main sights and museums. The metro, bus and train station are close. There are many restaurants and bars nearby. The hotel is situated in a unique building, a old palace. There are many beautiful chandeliers, marble and ornaments. But I think extra floors are fitted in, what makes it look a bit strange and you can easily get lost. Some of the lights are not on, which makes it a bit dark. I would advise the hotel to light up the hotel better. We had a very spacious room and a double bathroom. The interior is old fashioned, but in good condition. Breakfast was nice, with enough choices and a egg station. Drinks and the minibar are a bit expensive. The food in the Victoria restaurant is truly amazing and not expensive. It also has a nice terrace overlooking a part of the city. I recommend to eat there! The pool and spa are very nice as well. …
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Date of stay: September 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Anna S, Front Office Director at Taleon Imperial Hotel
Responded Sep 11, 2019
Dear Suzan! Thank you very much for choosing our hotel for your stay in Saint-Petersburg and for sharing your experience. Your valuable comments are much appreciated and for sure will be taken into consideration by the management. We hopefully look forward to welcoming you back in the future. Best regards, Sergey S Front Office Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Just wanted to write a public thank you to the reservation and sales staff at the Taleon Imperial. I had to cancel my entire trip to the Baltic because my mother was diagnosed with terminal cancer. The Taleon staff were humane and understanding (unlike The Kamp in Helsinki) and did a complete refund of the entire fare, even though it was non-refundable. I wanted to highlight this because it is what you would expect from a Leading Hotels and Resorts property which is not always the case! Thank you Taleon!
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Date of stay: August 2019
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
Helpful
Response from Команда Талион Империал Отеля, Обслуживание гостей/стойка регистрации at Taleon Imperial Hotel
Responded Dec 17, 2022
Dear Mr. LuisDMateos1, good afternoon! Talion Imperial Hotel was glad to help you, there are various situations in life that require not only clarity of rules, but also humanity. We hope that you will visit our hotel soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is in very good location. Most of attractions are within walking distance. But the service is not up to the standards of its five star rating. I asked for an iron and iron board delivered to my room. When I started using it, I found there was a big burnt stain on the board and iron was very sticky. As a result my cashmere sweater got a burned big time. I called the reception to complain about the iron and board. They did not do anything about it. I had to go down to the reception to speak to them and then was told cashmere could not be ironed. Nobody cared about the defective iron and iron board. I asked to talk to manager and was told manager was not available. The problem was never solved and nobody contacted me. I had to leave that destroyed sweater in the hotel room when I left. I ordered a taxi through concierge to go to the airport at 2:30. The car did not show up and I had to go to the concierge to remind her. Then I saw her was calling the taxi. These types of things happened quite a lot in the hotels. But it occurred in a high standard led hotel was very abnormal. The staff needs training a big time how to take care of guests needs.…
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Date of stay: August 2019Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Anna S, Front Office Director at Taleon Imperial Hotel
Responded Sep 11, 2019
Dear Guest! Thank you for having taken the time to share the valuable concerns about your experience with us. I am naturally disappointed to learn that you did not enjoy your stay with us and would like to sincerely apologize for this. I would like to assure you that we constantly strive to achieve only the highest level of quality, service and hospitality and I truly regret that we fell short delivering on our promise. While the lack of service you experienced is unusual for our hotel, there is no excuse for a such a lackadaisical attitude of our employees. Discussions involving the respective team members and myself have taken place, in order to review your comments regarding the situations with the iron and taxi order, so please be assured that we have taken all measures to prevent а recurrence of similar errors in the future. I am really sorry for the annoyance this incident caused and I hope that this situation did not spoil the impression about your stay. Hope that you choose the Taleon Imperial Hotel again during your next trip to Saint-Petersburg, so we will be able to provide you with our best accommodation and service. Best regards, Sergey S. Front Office Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel enjoys a prime location in the city center, close to many major attractions. The hotel service is good and the rooms are comfortable. The breakfast is quite varied and the hotel facilities are fine. I can warmly recommend this hotel.
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Date of stay: May 2019Trip type: Traveled as a couple
Cleanliness
Service
Sleep Quality
Room Tip: The rooms facing the Moika River are particularly comfortable.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Anna S, Front Office Director at Taleon Imperial Hotel
Responded Sep 11, 2019
Dear guest! Thank you for taking the time to leave the review about your stay with us. We do appreciate hearing from our guests, as your comments are vital for us to continue improving our accommodations. We hopefully look forward to welcoming you back in the future. Best regards, Sergey S Front Office Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
A grandiosity with vengeance!! This was the first reaction to this rather overdone place with plush interiors and well appointed rooms. This is not to say that this ornate hotel lacks in any manner for 5*services. Rather the Junior suite given to us was really specious. Our windows looked over the river with pier to take boat ride every hour. The Bar, breakfast place and restaurant on 6th floor were too good. Nothing can match the the swimming pool on roof top covered with glass. The spa was sober and offers very good massages. Perhaps all this came with post Soviet enthusiasm to do away with any simplicity! Recommended if you like a bit loud overflow of imperial St. Petersburg!
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Date of stay: June 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Команда Талион Империал Отеля, Обслуживание гостей/стойка регистрации at Taleon Imperial Hotel
Responded Dec 18, 2022
Dear pallavshishodia, good afternoon! Thank you for choosing Talion Imperial Hotel for your stay in St. Petersburg. We hope to see you again soon at the Talion Imperial Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed at this hotel four four nights recently and it really is something special. Ornate and opulent decor greats the guest as do helpful and friendly staff. The rooms are tastefully decorated and large. Good food served over three locations. Location is perfect for exploring the city.
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Date of stay: June 2019Trip type: Traveled with family
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Команда Талион Империал Отеля, Обслуживание гостей/стойка регистрации at Taleon Imperial Hotel
Responded Dec 18, 2022
Dear Gerry M, good afternoon! Thank you for choosing Talion Imperial Hotel for your stay in St. Petersburg. We are glad that we were able to leave good memories of our hotel in your memory and hope to see you soon again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
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FORMERLY KNOWN AS
Eliseev Palace Hotel
LOCATION
RussiaNorthwestern DistrictSt. PetersburgAdmiralteisky
NUMBER OF ROOMS
89
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Frequently Asked Questions about Taleon Imperial Hotel
What are some of the property amenities at Taleon Imperial Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Taleon Imperial Hotel?
Top room amenities include a flat screen TV, a bidet, and blackout curtains.
What food & drink options are available at Taleon Imperial Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Taleon Imperial Hotel?
Yes, free public parking nearby is available to guests.
Are there opportunities to exercise at Taleon Imperial Hotel?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Taleon Imperial Hotel have airport transportation?
Yes, Taleon Imperial Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Taleon Imperial Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Taleon Imperial Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Taleon Imperial Hotel?
The staff speaks multiple languages, including English and Russian.
Does Taleon Imperial Hotel have any great views?
Yes, guests often enjoy the city view available here.
Is Taleon Imperial Hotel accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.