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Radisson Royal Hotel, St.Petersburg

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Radisson Royal Hotel, St.Petersburg
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680 Reviews from our TripAdvisor Community

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Showing 307: English reviews
Bangkok, Thailand
Reviewed August 27, 2013

We went on holiday to St.Peterburg last week... First we didnt expect at all about services.. We wanted to visit the hermitage and learned that the queue would be so long...Then we decided to get info from concierge... She gave us lot of informations moreover she helped us to book the ticket online which was so convenient.. For breakfast, the...

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Helpful?
1Thank jokilvy
JOHN L, General Manager at Radisson Royal Hotel, St.Petersburg, responded to this review

Dear Guest, Please let me take this oppotunity to thank you for your review. I'm very glad to know that you enjoyed your stay and our service and looking forward to seeing you again very soon! Warm regards, John Losasso

Reviewed August 20, 2013

This hotel has very clean yet classic style rooms. Breakfast was very decent and compelete. In room service was great and food quality was very good like upscale restaurants. Its location in Nevsky prospect makes it a great place as you are in the mist central part of the city and close to everything!

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Helpful?
Thank Roytheboy123
JOHN L, General Manager at Radisson Royal Hotel, St.Petersburg, responded to this review

Dear Guest, Thank you so much for your feedback! It's delightful to know that you enjoyed your stay with us and I'm looking forward to welcoming you again soon! Kindest regards, John Losasso

Miami, Florida
Reviewed August 18, 2013

In this hotel, we got for $250+ what in we got in most other European cities for $150 or so. However, that is not to say that the hotel is bad. St. Petersburg is simply very expensive in comparison to the US or most European cities. When we walked in, our bags were taken to our room and champagne was...

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Helpful?
Thank juandsaldana
JOHN L, General Manager at Radisson Royal Hotel, St.Petersburg, responded to this review

Dear Guest, Thank you for taking time to share your feedback about your recent stay. Please accept our sincere apologies for any discomfort that you had. There are special blinds installed on the window in our attic rooms. Those blinds are sound and light proof, and normally there shouldn't be any inconvinience for our guests. We will also investigate into...

Gurgaon, India
Reviewed August 16, 2013

Stayed for 4 nights at the hotel in August. We were upgraded to a suite which was truly welcome. The room is large and spacious with a separate sitting area and bedroom and nice large windows overlooking the Nevsky Prospect. The bathroom was modern with heated flooring. The hotel is very well located - 15 minutes from the main railway...

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Helpful?
Thank Pravine
JOHN L, General Manager at Radisson Royal Hotel, St.Petersburg, responded to this review

Dear Guest, Let me take this oppotunity to thank you a lot for your feedback! We are happy to know that you enjoyed our services and had a nice rest in our hotel. This is what we are working for. Looking forward to welcoming you again very soon in our worderful city on Neva river! Best regards, John Losasso

Dubai
Reviewed August 13, 2013

The hotel is based in the middle of Nevskiy Prospekt, about a 10 min walk from the main attractions and close to lots of shops, restaurants and bars. The hotel is a little bit aged but is high standard and very comfortable. Breakfast wasn't included but there were plenty alternatives close by. The staff were excellent. All of them. They...

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Helpful?
Thank DavieU
JOHN L, General Manager at Radisson Royal Hotel, St.Petersburg, responded to this review

Dear Guest, Thank you for taking time to share your experience about your recent stay! We are delighted to know that you enjoyed staying with us. Providing our guests with the highest level of Yes I Can! service is our top priority, and we will do our best to keep up the good work. Once again, thank you very much...

Hallandale Beach, Florida
Reviewed August 8, 2013

This hotel is very well located on Nevsky Prospekt, the main thoroughfare of Saint Petersburg, just two short blocks from the Antichov Bridge over the Fontaka River. The hotel rooks are quite spacious with comfortable beds. The buffet breakfast is good though not excellent. The maid service is very spotty. I checked in and their was a dirty wet towel...

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Helpful?
Thank philipmillermd
JOHN L, General Manager at Radisson Royal Hotel, St.Petersburg, responded to this review

Dear Guest, Thank you very much for your valuable feedback! Please accept our sincere apologies for any inconvinience you suffered. I will make sure to organize an extra training for our maids so you could get the best service possible. Hope to welcome you again any time soon! Kind regards, John Losasso

Amstelveen, The Netherlands
Reviewed August 7, 2013

This hotel has an excellent location halfway Nevskii Prospekt. Major sight are within walking distance. Rooms are spacious and clean, breakfast is very good. Minor nuisances are: -- traffic noise from Nevskii Prospekt, in particular motor cyclists who desperately try to acoustically assert their egos. Though the hotel cannot be blamed for this, they could offer guests rooms which are...

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Helpful?
Thank Robert d
JOHN L, General Manager at Radisson Royal Hotel, St.Petersburg, responded to this review

Dear Guest, Let me thank you for taking time to share your experience about your recent stay. Indeed, Nevsky prospect, being the main street of the city and the true heart of it, can be noisy. That is why if you are seeking more silent ambience, inner court rooms would be the better choice. We are always ready to provide...

Melbourne
Reviewed August 1, 2013

We stayed here for 3 nights prior to our river cruise to Moscow. The whole suite was about 5.4 x 4.9 metres with the bedroom/lounge section being about 4.9 x 3.6M. There were two comfortable lounge chairs and a desk and chair. The bathroom, at 2.6 x 1.8M was compact with the shower over the bath. Our first impression was...

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Thank Raedward
JOHN L, General Manager at Radisson Royal Hotel, St.Petersburg, responded to this review

Dear Guest, Thank you very much for your valuable input! Firstly, please accept our apologies for any inconvinience you experienced in our hotel. I'm glad to know that we were able to provide efficient level of "Yes I Can" service and be of help. I'm also delighted to know that you had a comfortable stay with us, despite minor things...

Toronto
Reviewed July 31, 2013

We checked in, were offered champagne, and found ourselves in connecting rooms as requested. Decor was a bit tired. The following morning my family went down to breakfast ahead of me....they came back upstairs to tell me breakfast was not included, as I had confirmed in writing in an email. A 35 minute discussion ensued with the front desk -...

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Helpful?
Thank afh-Toronto
JOHN L, General Manager at Radisson Royal Hotel, St.Petersburg, responded to this review

Dear Guest! I would like to thank you for taking your time to share with us your opinion. We will take into consideration your value comments and internally reserch the situation. Let me hope that this fact did not spoil your general impression of your stay in our beautiful city on Neva river. Best regards, John Losasso

New York City
Reviewed July 28, 2013

A great location yes ( but there are many a bit closer to some of the main sites). I came in based off of some Trip Advisor reviews with low expectations, but have to say I regret booking this hotel for three nights. It is in desperate need of a refresh...has lots of "old dirt" throughout. Also the walls, floors...

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2Thank westendaven
JOHN L, General Manager at Radisson Royal Hotel, St.Petersburg, responded to this review

Dear WestEndAvenue, Thank you very much for taking time to share your experience about your recent stay. We apologize you were not satisfied with the condition of the hotel during your stay. Your comments are valued, and your suggestions will be used to consider improvements in the future. Wishing you all the best and hoping for another oppotunity to welcome...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
WELCOME Know the city as the locals know it, staying at the very center of St Petersburg. The Radisson Royal Hotel, perfectly located on Nevsky prospect, is only a short distance from all major cultural and historical world famed attractions, including the Hermitage, and offers one of the finest facilities for an enjoyable city stay. Dating back to 18th century, the building housing the Radisson Royal Hotel has a colorful history. The interior of the building was completely reconstructed in 2001, and the original facade has been restored to its former glory, retaining original features, many of which are almost 300 years old. With its close proximity to the shopping and business areas, the hotel is conveniently located near to metro stations within 5 minutes walking distance from the hotel. Radisson Royal team is all set to deliver the brand’s Yes I Can! service philosophy. Combined with the quality of accommodation, this will provide the best hotel experience for all guests! ROOMS 164 fully renovated elegant and modern rooms provide guests with high-end amenities that include free high-speed, wireless Internet,in-room Nespresso® coffee machine, Full HD Smart TV,iron and ironing board, 24-hour room service and heated bathroom floors. Radisson Royal team is all set to deliver the brand’s Yes I Can! service philosophy. Combined with the quality of accommodation, this will provide the best hotel experience for all guests! RESTAURANT & BAR The Barbazan restauran serves up a savory assortment of traditional Russian and European cuisine in a convenient 1st-floor location. It combines delicious meals with exclusive service. Each season our chefs are committed to pleasing you with original plates, paying additional attention to serving dishes in order to highlight your culinary experience. Our guests can enjoy food & drinks at the around-the-clock service Cannelle Bar & Cafe. Bar enjoys a corner location overlooking two main city shopping streets. Menu offers a wide variety of cocktails and refreshments; there is a good choice of snacks and desserts, as well as main courses. FREE INTERNET Stay connected at no charge! Whether you're checking email, researching an idea that popped up during a breakout session, posting photos or just reading the news during a coffee break, we make it all possible with free cutting-edge high-speed Internet access available for all meeting delegates as well as overnight guests. ... more   less 

Additional Information about Radisson Royal Hotel, St.Petersburg

Address: Nevskiy Ave., 49/2, St. Petersburg 191025, Russia
Location: Russia > Northwestern District > St. Petersburg
Price Range: $123 - $729 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Radisson Royal Hotel, St.Petersburg 5*
Number of rooms: 164
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Also Known As:
Radisson Royal Hotel, St.Petersburg Hotel St. Petersburg
Radisson St Petersburg
St Petersburg Radisson
Hotel Style:
#32 Family Hotel in St. Petersburg
#33 Luxury Hotel in St. Petersburg
#44 Business Hotel in St. Petersburg
#50 Romantic Hotel in St. Petersburg
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Questions & Answers

Here's what travelers have asked, with answers from Radisson Royal Hotel, St.Petersburg staff and other travelers.
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Questions? Get answers from Radisson Royal Hotel, St.Petersburg staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“All rooms would be satisfactory”
 of 5 bubbles georgm741, 6 days ago | Read review
“Ask for a Business-Class Room at front of hotel, but higher up!”
 of 5 bubbles basilhoward, Oct 9, 2016 | Read review
“Don't bother with breakfast”
 of 5 bubbles Bob1183, Oct 5, 2016 | Read review
“Facing inside courtyard is very quiet”
 of 5 bubbles dixie192, Sep 14, 2016 | Read review
“There are rooms that are just above the street. If you mind the noise, then ask for higher rooms”
 of 5 bubbles wtraveller_2000, Aug 30, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question