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Radisson Royal Hotel, St.Petersburg

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Radisson Royal Hotel, St.Petersburg
Radisson Royal Hotel, St.Petersburg
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640 Reviews from our TripAdvisor Community

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Showing 290: English reviews
Tehran, Iran
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Radisson Royal hotel, is located in city center of st. petersburg, in front of bus station, and near most interesting places in the city. It is located in a crowded street with extended life night. you can observe small musical groups across pedestrian. lots of souvenir shopping is available. It is about 15-minute walk from hermitage museum. A mall is... More 

Helpful?
Thank Maryam R
Lisa V, Public Relations Manager at Radisson Royal Hotel, St.Petersburg, responded to this review

Dear Maryam! It was our pleasure to read your lovely review! A massive thank you for sharing your experience with us! We highly appreciate guests' feedback as it is you who make us better. We are happy to learn that you found our location convenient for sightseeing and city observe. Thank you for kind words and high rating! Looking forward... More 

Buckeye, Arizona
Level Contributor
122 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 1 week ago

Great location on Nevsky Prospect. Clean, comfortable, and updated rooms that match many new hotels. Great sleep. For some reason, the Radisson hit us with surprise charges of 250 RUB per person for passport registration - something we did not experience at any other hotel in Russia. That was disappointing. But overall a nice stay.

Helpful?
Thank ArizonaJT
Lisa V, Front Office Manager at Radisson Royal Hotel, St.Petersburg, responded to this review

Dear Guest, Let me please take this opportunity to thank you for choosing Radisson Royal hotel during your visit to St. Petersburg. We do appreciate you taken the time to share your experience with us. We are happy that you enjoyed our rooms facilities and the location of the hotel. Please accept my sincerest apologies for inconveniences caused to you... More 

Norwich, United Kingdom
Level Contributor
43 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

You cannot get a better location than this.Nevsky Prospect near Fontanka Bridge The hotel maintains its Soviet art deco facade which would have had shops on the ground floor and appartments above and we know that a spice merchant by the name of Barbazan had a shop there ...hence the name of the bar is Cannelle (Cinnamon) and where there... More 

Helpful?
Thank dixie192
Lisa V, Manager at Radisson Royal Hotel, St.Petersburg, responded to this review

Dear Guest, Thank you for your choosing Radisson Royal in Saint Petersburg. We proude that our hotel has a big history and we were excited and pleased that You become part of it. Also, we glad to receive positive comments about our staff. It's the biggest motivation for us. From behave of all Radisson Royal Team, we'd like to thank... More 

Orlando, Florida
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nice hotel on Nevsky Prospect. Rooms were clean and of decent size, but lack proper lighting and electrical outlets. Bed was very comfortable. Breakfast was terrific with a wide array of foods including caviar. Service was mediocre and I was puzzled to learn that the concierge didn't belong to the hotel. That might explain the snobbishness of that particular staff.... More 

Helpful?
1 Thank acrocats
Lisa V, Public Relations Manager at Radisson Royal Hotel, St.Petersburg, responded to this review

Dear Guest! Let us take this opportunity to thank you for choosing our hotel during your recent stay in Saint Petersburg and for your valuable feedback! It was a pleasure to learn that you were satisfied with the hotel, and the services provided met your expectations. At the same time we were sorry to know that you felt down by... More 

Strathaven, United Kingdom
Level Contributor
262 reviews
112 hotel reviews
common_n_hotel_reviews_1bd8 144 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

VERY good hotel, excellent location. The hotel is situated in the heart of St Petersburg, on Nevsky Prospect, the main thoroughfare through the city. There are plenty of restaurants and shops nearby. We were upgraded to a business class room which is of a good size. Breakfast was fine, although not spectacular. Would recommend this for sightseers

Helpful?
1 Thank Travel_Duck_UK
Lisa V, Public Relations Manager at Radisson Royal Hotel, St.Petersburg, responded to this review

Dear Guest! Thank you so much for your review and for sharing your experience at the Radisson Royal Hotel, St. Petersburg! It was a pleasure to learn that you are satisfied with the hotel, and the services provided met your expectations. Such reviews encourage the hotel team to work harder! It is great that location was also comfortable for you... More 

Cupertino, California
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago

If you an Asian female, you will not get standard service. I checked in last night with a tour. In the morning, I asked the lady at the concierge for a city map speaking English. She barely looked up and pointed to a paper on the side. I took a look and it was a map in Chinese. I then... More 

Helpful?
Thank wtraveller_2000
Lisa V, Public Relations Manager at Radisson Royal Hotel, St.Petersburg, responded to this review

Dear Guest! First of all let me please take this opportunity to thank you for choosing the Radisson Royal, St Petersburg and for bringing this matter to our attention! Your experience clearly does not meet with the standards we set for ourselves! On behalf of the hotel management I would lke to apologise for this issue and assure that this... More 

Singapore, Singapore
2 reviews
1 of 5 stars Reviewed 4 weeks ago via mobile

I called the hotel in advance to inform that me and my colleagues will have an early check in and we are in a hurry to change and leave the hotel immediately. When we entered the hotel here was a queue of guests waiting for their check in, the counter was understaffed and it took forever to get a room.... More 

Helpful?
Thank mermaid_whispering
Lisa V, Public Relations Manager at Radisson Royal Hotel, St.Petersburg, responded to this review

Dear Guest! We highly appreciate your time taken to share your experience with us! Each comment is an opportunity to pay attention to weak points and make improvements where possible. Early check in is a subject of availability. We always inform that we will be happy to meet the guests' needs if occupancy allows. Unfortunately it is not always possible,... More 

Windsor, UK
Level Contributor
82 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
4 of 5 stars Reviewed 5 weeks ago via mobile

The hotel is really well located on Nevsky with all of the 'must see' attractions within 30 mins walk maximum or a 10 minute trip on the super efficient metro! Warm welcome and efficient check in and a welcome glass of Champagne on arrival (nice touch)! Well appointed rooms in a good condition and very clean! Very quiet too which... More 

Helpful?
Thank Charlie H
Lisa V, Public Relations Manager at Radisson Royal Hotel, St.Petersburg, responded to this review

Dear Guest! A massive thank you for sharing your positive experience with us! Reviews like this make it all worthwhile! We are so pleased that you had an enjoyable and comfortable stay! There is nothing more rewarding to us than comments of our delighted guests. We would be happy to host you again when you are in St Petersburg! Happy... More 

Tinton Falls, New Jersey
Level Contributor
57 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed August 13, 2016 via mobile

Room ok....bathroom was not clean...hair from former guest inside the tub and on the floor...water in the sink took forever to go down...drain super clogged inside the bath tub too...breakfast area was super chaotic...waited for 10 minutes...no tables ...no chairs...left without having food...There are two elevators which hold 5 people each...good luck getting on one if you have your room... More 

Helpful?
Thank andoffigoagain
Lisa V, Public Relations Manager at Radisson Royal Hotel, St.Petersburg, responded to this review

Dear Guest! Let me please take this opportunity to thank you for sharing your candid feedback with us! We are very sorry to hear that we could not meet your expectations and you consider your experience to be negative! On behalf of hotel management I would like to take the chance to apologize for the inconvenience caused to you! I... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
WELCOMEThe Radisson Royal Hotel, perfectly located on the Nevsky Prospect, the very centre of St. Petersburg, is only a short distance from all major cultural and historical world famous attractions, including the Hermitage, the Russian Museum, the Mariinsky Theatre and offers one of the finest facilities for an enjoyable city stay. Dating back to 18th century, the building housing the Radisson Royal Hotel has a colorful history. The interior of the building was completely reconstructed in 2001, and the original faced has been restored to its former glory, retaining original features, many of which are almost 300 years old.ROOMS All of our 164 guest rooms are comfortable and cozy, room facilities meet the highest standards of comfort, which include flat screen TV, an electronic safe, a trouser press, a hairdryer, air conditioning, heated bathroom floors, slippers, a mini bar, complimentary mineral water and tea & coffee making facilities. You can also enjoy Free Internet, 24-hour room service and dry cleaning and laundry services.BUSINESS CLASSOur 30 Business Class rooms are the right choice for guests who prefer a larger room and a little bit extra comfort and amenities such as Super Breakfast Buffet at the Barbazan Restaurant or Continental breakfast to the room, a Nespresso coffee machine, free pay television movies, a daily newspaper and free local calls to cater for the needs of business travelers.RESTAURANT & BARBarbazan restaurant offers tempting International cuisine. Each season of the year there’s a variety of specialties to surprise you the best way possible. Special attention is paid to serving the right wine to accentuate your culinary experience. Barbazan restaurant interior includes the unique glass wine cellar for you to walk in and choose your wine!Our guests can enjoy food & drinks in Cannelle Bar & Café. Bar enjoys a corner location overlooking two main city shopping streets. Menu offers a wide variety of cocktails and refreshments; there is a good choice of snacks and desserts, as well as main courses.FREE INTERNETInternet is free for our guests in all guest rooms and throughout all guest areas of the hotel.With our easy-to-follow instructions, you can logon on to your corporate network, access email, download music, shop, do whatever it is you like to do online, and do it for free! ... more   less 

Additional Information about Radisson Royal Hotel, St.Petersburg

Address: Nevskiy Ave., 49/2, St. Petersburg 191025, Russia
Location: Russia > Northwestern District > St. Petersburg
Price Range: $104 - $314 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Radisson Royal Hotel, St.Petersburg 5*
Number of rooms: 164
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Also Known As:
Radisson Royal Hotel, St.Petersburg Hotel St. Petersburg
Radisson St Petersburg
St Petersburg Radisson
Hotel Style:
#31 Luxury Hotel in St. Petersburg
#32 Family Hotel in St. Petersburg
#44 Business Hotel in St. Petersburg
#50 Romantic Hotel in St. Petersburg
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