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Grand Hotel Emerald

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Grand Hotel Emerald
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186 Reviews from our TripAdvisor Community

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Showing 57: English reviews
Johannesburg, South Africa
Level Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed yesterday NEW

The Grand Emerald was my hotel during my stay in St Petersburg and I really enjoyed its charming, old fashioned ambience. I had a lovely shower with good water pressure – very important to me. The bed was super comfortable – not too hard, not too soft – with crisp linen. There was plenty of hanging space for my clothes,... More 

Helpful?
Thank carolinetravelguru
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

I've been there for 4 nights.quiet place.it has indoor pool with extra charge. Restaurant breakfast is like four-star hotels.near public transportation station.15 min walking to nefsky avenue.totally i rate it 4 star

Helpful?
Thank Mehdi A
1 review
1 of 5 stars Reviewed 4 weeks ago via mobile

It is so bad . the mini bar is empty and they said the standard room don't have service of coffee and tea it is so bad for the 5 star hotel. You should carry your baggage alone the crew don't help you .the swimming pool just for 2hours is free for guest

Helpful?
Thank sajedeh r
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed August 19, 2016

- Location is a bit far from the key sights, however within walking distance from the Moskovsky railway station - The staff did not properly attend to the guests - checked in and checked out mainly - No welcome service - Old and sometimes not clean bathroom facilities - Very old hairdryer!!! HAven't seen such an ancient model for several... More 

Helpful?
Thank kinda_sweet
1 review
1 of 5 stars Reviewed August 15, 2016 via mobile

Long story made short, I checked out of this hotel today and I received almost a horrible service which includes: a terrible room with no exterior window (room facing restaurant), absolutely boring food repeated everyday, no mini bar, slowest wifi ever (max 1mg at best chance), air con that dose not work properly, and unprofessional staff. The truth about this... More 

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Thank Pouya V
Tokyo, Japan
Level Contributor
82 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
1 of 5 stars Reviewed August 7, 2016

I really wanted to give this hotel a better review. I really do. Their rooms are spacious with nicely equipped and beautiful bathrooms. The breakfast is good and the gym is fully-furnished. But I am giving only one star for several reasons. The wifi is fast, too. First, the hotel has no porters to bring luggages up to the room.... More 

Helpful?
Thank kiyeran
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 1, 2016 via mobile

This is a bit past its prime but does the job. A huge room with a well stocked bathroom. Very clean and well serviced. The gym was well resourced. Breakfast had both local and international choices. The front desk spoke good english but no concierge service. The area is quiet with a few local decent eating spots. A long walk... More 

Helpful?
Thank Maxim H
Leicester, United Kingdom
Level Contributor
82 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed May 9, 2016

We stayed for 3 nights over a long weekend. The hotel was very quiet....quite eerie in a way. The room was fine.....but it was disappointing to have now outside window in the room. Our window overlooked the dining area. Food for breakfast was fine...although there seemed to be few guests. Everone at the hotel was very helpful. Only drank in... More 

Helpful?
1 Thank Mr-Poisson
Level Contributor
72 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed April 7, 2016 via mobile

Good hotel with big rooms , clean rooms , well equipped , there is Spa area which I didn't got to use but I saw there is a Finish sauna (separation for man and woman) and you have a robe in the room. Service is good and efficient and breakfast served as buffet. The only annoying thing is that hot... More 

Helpful?
Thank Meir K
København, Danmark
Level Contributor
50 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed March 23, 2016 via mobile

We stayed as a couple for 3 nights. We had arranged a pick up from the train station, which was very pleasant. A neat Mercedes. The check in was good, and well explained. We had some trouble connecting the WiFi,  but was helped out. We had a great room on 5th floor overlooking the city from a balcony. Room was... More 

Helpful?
2 Thank Quitzau
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Pool
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
Suvorovskiy Lobby Bar
Cuisines: Bar, European, Pub, Russian
No photo provided
Versailles Atrium-Cafe
Cuisines: European, Russian
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Shuttle Bus Service
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Grand Hotel Emerald

Address: Suvorovskiy Ave., 18, St. Petersburg 193036, Russia
Location: Russia > Northwestern District > St. Petersburg
Price Range: $26 - $527 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hotel Emerald 5*
Number of rooms: 90
Reservation Options:
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Also Known As:
Grand Hotel St Petersburg
Hotel Style:
#19 Spa Hotel in St. Petersburg
#38 Business Hotel in St. Petersburg
#54 Luxury Hotel in St. Petersburg
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