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Nevskiy Ave., Mikhailovskaya St., 1/7, St. Petersburg 191186 Russia
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1188)
360
Panoramas (16)
Room & Suite (479)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Regularly sanitized high-traffic areas
  • Regular temperature checks for staff
  • Contactless check-in
  • Contactless check-out
Updated 07/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 07/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#13 of 595 hotels in St. Petersburg
Location
Cleanliness
Service
Value
Travelers' Choice
A cultural and culinary landmark, Belmond Grand Hotel Europe has played a central role in social, cultural, civic, and business life of St Petersburg for 140 years. Belmond Grand Hotel Europe is located in the very heart of the city centre, on the corner of Nevsky Prospekt and Mikhailovskaya Ulitsa. Positioned adjacent to the Arts Square, the hotel has strong associations with the worlds of theatre, music and ballet. Past guests include Peter Tchaikovsky, Dmitry Shostakovich, Ivan Turgenev, Johann Strauss, George Bernard Shaw, Luciano Pavarotti, crowned heads and world leaders. Today the hotel offers its guests 266 rooms. The hotel's Historic Floor boasts 10 unique suites with individual names, including the Dostoevsky, Romanov and Pavarotti suites. The hotel is home to four welcoming restaurants and bar of the highest international standards. On Fridays, L'Europe Restaurant hosts the hotel's celebrated Tchaikovsky evenings, while another pearl of the hotel's restaurants is the Caviar Bar, where guests can enjoy blini with caviar washed down by ice-cold vodka. Those who enjoy chocolate can make their dreams come true in the hotel's in-house chocolate factory, where they can even order a chocolate grand piano. Located in the heart of the cultural capital of Eastern Europe, Belmond Grand Hotel Europe combines the charm and elegance of 19th century tsarist Russia with the contemporary comfort.
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Full view
Property amenities
Secured parking
Free High Speed Internet (WiFi)
Plunge pool
Fitness Center with Gym / Workout Room
Coffee shop
Bicycle rental
Bicycles available
Kids stay free
Wifi
Yoga classes
Yoga room
Fitness / spa locker rooms
Fitness classes
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary tea
Complimentary welcome drink
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Bowling offsite
Entertainment staff
Evening entertainment
Walking tours
Babysitting
Books, DVDs, music for children
Children's television networks
Highchairs available
Airport transportation
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Fax / photocopying
Photo copier / fax In business center
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Hand massage
Head massage
Light therapy
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Waxing services
24-hour security
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
Shops
ATM on site
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Soundproof rooms
Bathrobes
Fireplace
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
Wardrobe / closet
Bottled water
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
DVD / CD player
Radio
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Historic Hotel
Charming
Languages Spoken
English, Russian, Spanish, Chinese and 3 more

Location

Full view
100Great for walkers
Grade: 100 out of 100
337Restaurantswithin 0.3 miles
148Attractionswithin 0.3 miles
2,110Reviews25Q+A100Room tips
Traveler rating
  • 1,633
  • 315
  • 97
  • 37
  • 28
Time of year
Traveler type
Language
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Popular mentions
Nori wrote a review Aug 2020
Moscow, Russia3 contributions
Due to COVID-19, admission to Hermitage was limited, but with great help of the concierge, I was able to obtain a ticket. Great lobby/restaurant staffs. They were all very friendly & professional. Wonderful breakfast! Would like to stay again on the next trip!!
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Date of stay: August 2020
Rooms
Cleanliness
Service
Room Tip: Southern side rooms were nice. A friend stayed on the 5th floor and had a wonderful balcony.
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Response from Yulia Pashkovskaya, Генеральный директор at Belmond Grand Hotel Europe
Responded Aug 18, 2020
Dear Guest, Thank you so much for your kind review of Belmond Grand Hotel Europe. I am delighted to see that your entire stay was wonderful and you were able to experience the charm and beauty of our property. It is a true pleasure to read that you have enjoyed your stay with us and that our team has created memorable experiences that you have taken back home. We value all comments and they encourage us to keep working every day to better our service and we hope to welcome you back soon. Warmest regards, Yulia Pashkovskaya, General director
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Злата Х wrote a review Aug 2020
St. Petersburg, Russia2 contributions
We’ve stayed at Belmond SPB many times and it is a pleasure to return there again. We had a spacious room facing Nevsky Prospect, the room itself was very elegant and cosy. The breakfast was served at Azia restaurant, the design of which is stunning. It was mainly a la carte this time due to the precautious measures because of the pandemic. You can freely ask for starters from the staff as well, as they are always friendly and supportive.
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Date of stay: August 2020
Value
Cleanliness
Service
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Response from Yulia Pashkovskaya, Генеральный директор at Belmond Grand Hotel Europe
Responded Aug 17, 2020
Dear guest, Thank you so much for your kind review of Belmond Grand Hotel Europe. I am delighted to see that your entire stay was wonderful and you were able to experience the charm and beauty of our property. It is a true pleasure to read that you have enjoyed your stay with us and that our team has created memorable experiences that you have taken back home. We value all comments and they encourage us to keep working every day to better our service and we hope to welcome you back soon. Warmest regards, Yulia Pashkovskaya, General director
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Olgalondon2012 wrote a review Jul 2020
Moscow, Russia2 contributions
Were for my husband’s birthday, the staff didn’t notice, the location is excellent not far from all the main attractions, the furniture is old, the TV is very old, the room is stuffy and stale, they smoke on the terraces, the staff is not attentive, the restaurant is not tasty.
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Review collected in partnership with this hotel
Date of stay: July 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
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Response from Uliana Krayneva, General Manager at Belmond Grand Hotel Europe
Responded Jul 8, 2020
Dear Olg Vyacheslavovna, First of all I wish to thank you for choosing our hotel during your family trip to St. Petersburg and take this opportunity to apologize on behalf of the management for that you did not enjoy the stay with us to the fullest. The experience you went through is for sure not to our standards and we would like to assure you that we have looked into the matter together with the departments involved. I truly hope you would give us the opportunity to redeem ourselves and show you our genuine Belmond Grand Hotel Europe experience. We remain at your disposal for any assistance you may require.
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phyllisSanFrancisco wrote a review Apr 2020
san francisco32 contributions8 helpful votes
We stayed at the Belmond as part of a tour group. After the tour ended we stayed at the hotel for an additional four nights. Everything about the property was elegant. Breakfast was resplendent (from caviar to fresh orange juice and champagne). Front desk staff went out of their way to accommodate our needs.
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Date of stay: September 2019
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Response from GrandHotelEurope, General Manager at Belmond Grand Hotel Europe
Responded Apr 23, 2020
Dear guest, Thank you so much for your kind review of Belmond Grand Hotel Europe. I am delighted to see that your entire stay was wonderful and you were able to experience the charm and beauty of our property. It is a true pleasure to read that you have enjoyed your stay with us and that our team has created memorable experiences that you have taken back home. We value all comments and they encourage us to keep working every day to better our service and we hope to welcome you back soon. Warmest regards, Yulia Pashkovskaya, Hotel manager
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Martin T wrote a review Apr 2020
Copenhagen, Denmark32 contributions26 helpful votes
Arrived late at Night, and was assigned our room. looked straight into a roof in a courtyard. Tv not working properly, and the bed was horrible, rock hard. My wife suggested we slept on the floor, as the rug Would proberly be softer. Woke up next Day with severe pain in the back. Went for breakfast next morning, and all the cut meats looked warm and the fruit looked dull. Did not really feel like eating in that restaurant, so went to starbucks next door. Talked to reception about our room, they did not Seem surprised, but gave us a different room. Must say that room was up to standard, with a 5 star hotel, and Great bed, tv and bathroom. Have stayed in other Belmond properties, and grand hotel Europe was not up to par. But with moderations this hotel Could be exceptional. The location was fantastic, within walking distance to everything. But on cold nights, uber like services worked perfectly. Booked that with the doormen. Which by the way was super service minded, and always there to assist you. The guy with the fur on his coat, was exceptional. Sorry did not get his name. If you are in danger of getting the first room we where assigned, I Would highly suggest you choose another hotel. If you get our second room, it is highly recommended,
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Date of stay: January 2020Trip type: Traveled as a couple
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Response from GrandHotelEurope, General Manager at Belmond Grand Hotel Europe
Responded Apr 10, 2020
Dear guest, Thank you very much for leaving the review. We truly value that you have taken the time, as it greatly assists in consistently improving our product and offer. At Belmond Grand Hotel Europe, we strive in providing the highest levels of service and your feedback is shared with all our teams. We are sorry to learn that in number of aspects our service did not meet your expectations. Please accept our most sincere apologies and rest assured that we will be taking immediate steps to ensure that no other guest has a similar impression. Looking forward to greet you again in Belmond Grand Hotel Europe! Best regards, Yulia Pashkovskaya, Hotel manager
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PRICE RANGE
$165 - $370 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand hotel st petersburg
LOCATION
RussiaNorthwestern DistrictSt. PetersburgNevskiy
NUMBER OF ROOMS
266
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Frequently Asked Questions about Belmond Grand Hotel Europe
Which popular attractions are close to Belmond Grand Hotel Europe?
Nearby attractions include Church of the Savior on Spilled Blood (0.3 miles), St. Petersburg Urban Adventures (0.2 miles), and Matryoshka Master Class (0.1 miles).
What are some of the property amenities at Belmond Grand Hotel Europe?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a fitness center.
Which room amenities are available at Belmond Grand Hotel Europe?
Top room amenities include a minibar, air conditioning, and blackout curtains.
What food & drink options are available at Belmond Grand Hotel Europe?
Guests can enjoy an on-site restaurant, breakfast, and complimentary tea during their stay.
Is parking available at Belmond Grand Hotel Europe?
Yes, secured parking and street parking are available to guests.
What are some restaurants close to Belmond Grand Hotel Europe?
Conveniently located restaurants include Art-Caviar, Wine Gogh, and L`Europe Restaurant.
Are there opportunities to exercise at Belmond Grand Hotel Europe?
Yes, guests have access to a fitness center, fitness classes, and locker rooms available in the fitness center during their stay.
Does Belmond Grand Hotel Europe have an airport shuttle?
Yes, Belmond Grand Hotel Europe offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Belmond Grand Hotel Europe located near the city center?
Yes, it is 0.5 miles away from the center of St. Petersburg.
Are any cleaning services offered at Belmond Grand Hotel Europe?
Yes, dry cleaning and laundry service are offered to guests.
Does Belmond Grand Hotel Europe offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.