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Radisson Sonya Hotel

Certificate of Excellence
Liteiny Ave., 5/19, St. Petersburg 191187, Russia
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573 Reviews from our TripAdvisor Community

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Showing 179: English reviews
Switzerland
2 reviews
2 of 5 stars Reviewed 6 days ago NEW

Location not ideal. Rooms were small, dark and not friendly. Minibar in one room was locked, in the other room was empty. We asked to get it sorted, nothing happened. Quality of service was poor in general (reception, restaurant, bar), breakfast area too small and crowded with not enough tables. Room was facing inside with music and table noise until... More 

Helpful?
Thank 791michele
RadissonSonyaHotel, General Manager at Radisson Sonya Hotel, responded to this review

Dear 791michele, Thank you for choosing Radisson Sonya Hotel and writing such a detailed review on your recent stay with us! I am truly sorry we couldn't meet and exceed your expectations in service. We try to fulfil the atmosphere of legendary novel "Crime and Punishment" by Dostoevsky and to get our guests back to St. Petersburg of the author... More 

Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here for a business trip; the single room was small, very small and facing the restaurant - it was noisy until after midnight because after clients had dinner the staff was cleaning . Also stayed in an executive suite which was a bit better. The hairdryer broke (melted actually) and we asked the staff to change it but 2... More 

Helpful?
Thank Bianca V
RadissonSonyaHotel, General Manager at Radisson Sonya Hotel, responded to this review

Dear Bianca V, Thank you for choosing Radisson Sonya Hotel and writing a comment about your recent stay with us! It is our main goal to make your visit the most memorable and comfortable one! I apologize for the inconviniences you faced, your review was shared with our Chief Engineer to ensure the improvements are made. We hope to see... More 

Bredon, England, United Kingdom
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I have stayed in lots of Radisson's worldwide hotels and was sadly disappointed by this one. I would normally expect my main course to arrive within less than an hour of ordering but, unfortunately, this was not the case here. Having said that, the food was of high quality, despite waiting for over an hour for it to arrive. The... More 

Helpful?
Thank BredonDave
RadissonSonyaHotel, General Manager at Radisson Sonya Hotel, responded to this review

Dear BredonDave, Thank you for taking your time to write a comment on our Hotel. I apologize you had to wait inappropriate time for the main course. This comment has been shared with the F&B Management and Chef to ensure improvements are made. We welcome you back to Radisson Sonya during your next trip to Saint Petersburg. Warm regards, Rohit... More 

Diamond Bar, California
Level Contributor
100 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed three nights at the Radisson Sonya as part of our Trafalgar escorted tour of Russia and the Baltic states. Our room was very small; there was only enough space for one of us to lay our suitcase flat to access it. The bathroom was also very small and only one of us could use it at a time.... More 

Helpful?
Thank mike t
RadissonSonyaHotel, General Manager at Radisson Sonya Hotel, responded to this review

Dear mike t, Thank you for taking your time to write a comment on our Hotel. I apologize you felt the room size not to be sufficient. Although our standard rooms range in size from 14 to 23 square meters. I am glad to hear that you enjoyed food quality in our hotel. We welcome you back to Radisson Sonya... More 

PARIS
Level Contributor
151 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
4 of 5 stars Reviewed June 19, 2016

This hotel is not located in the very center of Petersburg, just within 20 minutes of walk from the Errmitage or the Nevski Prospect; Petersburg is not so large as Moscow and it's actually pleasant to walk along the Streets, parks, Neva river and channels in this historic town. Hotel is a modern air conditioned one, comfortable with a good... More 

Helpful?
Thank t0up0ul0u
RadissonSonyaHotel, General Manager at Radisson Sonya Hotel, responded to this review

Dear t0up0ul0u, Thank you for taking your time to write a comment on our Hotel. We are delighted that you enjoy your stay in Radisson Sonya Hotel. We welcome you back to Radisson Sonya during your next trip to Saint Petersburg. Warm regards, Rohit Karunakaran, General Manager of Radisson Sonya Hotel, St. Petersburg More 

St Petersburg, Russia
1 review
5 of 5 stars Reviewed June 8, 2016

I really felt at home in this hotel, because of the friendly staff, great food, and comfortable rooms. If I go back to St Petersburg this is where I will stay again. No lines to ask a questin in the front desk and when asking the staff goes the extra mile to help.

Review collected in partnership with Radisson Blu Hotels

Helpful?
Thank Tavi N
RadissonSonyaHotel, General Manager at Radisson Sonya Hotel, responded to this review

Dear Tavi N, Thank you for taking your time to write a comment on our Hotel. We are delighted that you enjoy your stay in Radisson Sonya Hotel. We especially grateful that you liked our staff. We welcome you back to Radisson Sonya during your next trip to Saint Petersburg. Warm regards, Rohit Karunakaran, General Manager of Radisson Sonya Hotel,... More 

Australia
Level Contributor
161 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
3 of 5 stars Reviewed June 6, 2016

This is apparently a "trendy" hotel, having decided to theme itself around Dostoevsky's Crime and Punishment. The lobby includes old copies of his books and old paper manuscripts of indeterminate origin. The hallway walls are painted black with occasional one line quotes from his works, and sometimes short quotes are included over the room numbers. But black walls and dull,... More 

Helpful?
Thank binduAustralia
RadissonSonyaHotel, General Manager at Radisson Sonya Hotel, responded to this review

Dear binduAustralia, Thank you for taking your time to write a comment on our Hotel. My apologies for having a bitter experience during your stay and following your valuable observations we have shared your comments with our departments and will do a refresher to our Food and Drinks and the chamber maids team this week to make it as priority... More 

Tallinn
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed May 31, 2016

By far the poorest Radisson hotel I have stayed in my life. Fast and friendly check-in as well as free upgrade into business class room (am Gold Elite member at Carlson Club) were definitely a plus. My room was on upper floor, with three roof windows – a rather funky design (somehow based on Dostoyevski’s Crime and Punishment), perhaps not... More 

Helpful?
4 Thank TarmoThomas
RadissonSonyaHotel, General Manager at Radisson Sonya Hotel, responded to this review

Dear Tarmo, Thank you for sharing your detailed comments and for making us your “Home away from Home “ for a week in St Petersburg. My Apologies for having a bitter experience during your stay and following your valuable observations we have shared your comments with our departments and will do a refresher to our Food and Drinks and the... More 

Boston, Massachusetts
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed May 30, 2016 via mobile

When visiting a challenging destination like Russia, English speakers like us need lots of help. And Roman helped us in so many ways--helping us book ballet tickets, railroad tickets, even taxis. He is kind, patient, competent. And he is this professional with everyone, even demanding folks who do not appear to be grateful. A good concierge can make the difference... More 

Helpful?
Thank Mi H
RadissonSonyaHotel, General Manager at Radisson Sonya Hotel, responded to this review

Dear Mi H, Thank you for sharing your remarkable experience with us! It was a delight to host you recently at Radisson Sonya Hotel! May I assure you we've shared your comments upon great inspiring work of our concierge with his Manager. We welcome you back to Radisson Sonya during your next trip to Saint Petersburg. Warm regards, Rohit Karunakaran,... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting

Additional Information about Radisson Sonya Hotel

Address: Liteiny Ave., 5/19, St. Petersburg 191187, Russia
Location: Russia > Northwestern District > St. Petersburg > Liteyny
Price Range: $83 - $219 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Radisson Sonya Hotel 4*
Number of rooms: 173
Reservation Options:
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Hotel Style:
#41 Luxury Hotel in St. Petersburg
#47 Romantic Hotel in St. Petersburg
#62 Business Hotel in St. Petersburg
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