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Mamaison All Suites Spa Hotel Pokrovka

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#54 of 287 Hotels in Moscow
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348 Reviews from our TripAdvisor Community

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Showing 171: English reviews
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I lived here for almost 6 months and the place is fantastic. Service, food, location, room quality and service are al excellent. I even arranged a party there and they did an awesome job. Many of great restaurant around, and even a metro station about 200 m away. Taxis using GetTaxi or Uber are really fast and cheap from there.... More 

Helpful?
Thank Pedro L
HotelsManagement, Управляющий at Mamaison All Suites Spa Hotel Pokrovka, responded to this review

Dear Guest Pedro L, Thank you very much for being our valued guest and for your trusting us to be your choice for your long stay in Moscow! We are happy that you enjoyed your time with us and services provided met your expectations. We appreciate your kind comments to hotel`s staff and will be delighted to welcome you back... More 

London, United Kingdom
Level Contributor
12 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Excellent room, friendly check in good facilities..convenient location close to garden ring and within 15 minutes of Kremlin etc..The kitchen facilities in the room would be very useful for families..

Helpful?
Thank 764tony
HotelsManagement, Управляющий at Mamaison All Suites Spa Hotel Pokrovka, responded to this review

Dear Guest 764tony, We are grateful to have this opportunity to thank you for being our valued guest. We appreciate your kind comments and happy that you enjoyed your stay at Mamaison Pokrovka! Looking forward to welcome you back to our hotel. With warmest regards, Maria Kozlinskaya, Operations manager More 

Yakutsk, Russia
Level Contributor
35 reviews
5 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Charming all-suite hotel in a fancy Pokrovka neighborhood. Fully equipped kitchenettes and a grocery store across the street are highly convenient. Service is quick and efficient. Breakfast could be better in quality but selection is on par with other chain hotels.

Helpful?
Thank koeg2016
HotelsManagement, Управляющий at Mamaison All Suites Spa Hotel Pokrovka, responded to this review

Dear Guest koeg2016, Thank you for your choice to stay at Mamaison Pokrovka and your feedback. We are happy that you enjoyed your stay and that provided service met your expectations. We were sorry to hear about the quality of breakfast and we would be very grateful if you could contact the hotel's administration and elaborate on the subject. Thank... More 

Seattle, Washington
Level Contributor
39 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed August 26, 2016 via mobile

My colleagues and I were booked into Mamaison because it was close to where we were working... So bear that in mind. It's billed as 5 star, but I don't feel it qualifies by Western or Asian standards. 4 stars, easily. Why? Room maintenance was lackadaisical - one day the bed was turned down, the next day not. One day... More 

Helpful?
Thank Emily R
HotelsManagement, Управляющий at Mamaison All Suites Spa Hotel Pokrovka, responded to this review

Dear Guest Emily R, We appreciate your choice to stay at Mamaison Pokrovka and your time to share your observations with us. Your valuable comments are very important for us and we will pay attention to each of them and will do our best to make your nex stays more comfortable and enjoyable. Best regards, Maria Kozlinskaya, Operations Manager More 

2 reviews
5 of 5 stars Reviewed August 16, 2016

I spent a week there in April with a group of 20 people. The hotel exceeded all of my expectations. The rooms very nice, clean, and very spacious. Although the location is not that close to the Red Square, it only took me 20 minutes to walk there. The staff was something else. Nikita, Artyom, Sergey, Ahmet and Ilya will... More 

Helpful?
Thank Charlie L
HotelsManagement, Управляющий at Mamaison All Suites Spa Hotel Pokrovka, responded to this review

Dear Charlie L., Thank you very much for you choice to stay with us and for your kind review. It is a great honor for us to have you as our guest! We are happy that you and your group enjoyed your time in Moscow and looking forward to welcome you back again! With kindest regards, Maria Kozlinskaya, Operations Manager More 

1 review
2 of 5 stars Reviewed July 18, 2016 via mobile

I do not recommend this hotel the staff has zero service orientation ... although the hotel is nice the staff treatment and attitude ruin everything . I would stay in another hotel . Unfortunately I already paid for my stay otherwise I would have left

Helpful?
Thank Eric K
HotelsManagement, Управляющий at Mamaison All Suites Spa Hotel Pokrovka, responded to this review

Dear Eric K, Thank you for your choice to stay at our hotel and for your time to share your observations. We are greatly saddened by your evaluation of your overall hotel experience and we are very sorry you were not satisfied with the services delivered by hotel staff. Please accept our sincere apologies for not delivering on expectations you... More 

London, United Kingdom
Level Contributor
140 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed July 7, 2016

This is a lovely hotel. Great location, great rooms, good service but is not at the same level as say a Four Season, but it does have far better wi-fi. It depends what you want really, if you want a huge suite, well furnished, pleasant capable staff, great location, great wi-fi, Mamaison is the one, if you want a smaller... More 

Helpful?
Thank BillyBirdIBT
HotelsManagement, Управляющий at Mamaison All Suites Spa Hotel Pokrovka, responded to this review

Dear BillyBirdIBT, We appreciate your choice to stay at our hotel and your time to share your observations with us. We are happy that you enjoyed your stay and found the location and rooms great. We also are glad that wi-fi connection quality matched your expectations. Your opinion is very important for us. As there is no limit to perfection... More 

Zagreb, Croatia
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 21, 2016

Mamaison All Suites Spa Hotel at Pokrovka was possibly the best hotel I’ve ever visited. The location is very good; and quite quiet. Hotel in general is nicely designed and very clean. The rooms were spacey, nicely designed and clean. The breakfast was very good, as well as the restaurant in the hotel. I would recommend this hotel to everybody!

Helpful?
Thank Toma B
HotelsManagement, Управляющий at Mamaison All Suites Spa Hotel Pokrovka, responded to this review

Dear Guest Toma B, We are happy that you enjoyed your stay at Mamaison All-Suites SPA Hotel Pokrovka Moscow! Thank you for being our valued guest. We appreciate your kind comments on design and cleanliness of rooms. We are glad that "Meat&More" restaurant dishes came to your taste and would like to inform you that our Summer Terracy is already... More 

Sint-Amands, Belgium
Level Contributor
148 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed June 17, 2016 via mobile

Great location, close to metro, 20mins walk to Red Square and work :-). Nice and clean hotel, very friendly and well English speaking staff. I got an upgrade and landed some kind of a small appartment with kitchen and everything. All new and very comfortable bathroom. Complimentary bottle of wine and fruit were a delight. I will certainly return here!

Helpful?
Thank DeWolf77
HotelsManagement, Manager at Mamaison All Suites Spa Hotel Pokrovka, responded to this review

Dear User "DeWolf77", We are happy to take this opportunity and to thank you for being our guest! We are grateful for your exellent rate on hotel`s services and looking forward to welcome you back to Mamaison All-Suites SPA Hotel Pokrovka soon! With warmest regards, Maria Kozlinskaya, Operations Manager More 

Ankara, Turkey
1 review
5 of 5 stars Reviewed May 25, 2016

Stayed 2 nights at Mamaison Pokrovka. It is an extremely comfortable hotel, quiet and in a good location with friendly helpful staff. Breakfast was nice. Huge room! Overall very good value for money for Moscow. Highly recommend!

Helpful?
Thank byildiz093
HotelsManagement, Manager at Mamaison All Suites Spa Hotel Pokrovka, responded to this review

Dear User "byildiz093", Thank you for your choice of Mamaison All-Suites SPA Hotel Pokrovka for your stay in Moscow. We are grateful to recieve such a wonderful feedback! Nothing is more important than delivering the best service to our guests and we are happy that they met your expectations. With a great pleasure we are looking forward to welcome you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Basmanny

Neighborhood Profile
Basmanny
Basmanny is Moscow’s most artsy neighborhood, containing the highest amount of galleries and cultural spots per square meter in the city. Spend the whole day discovering Russian contemporary art at Winzavod and design at Artplay before moving from the industrial scenery to the Chistye ponds for a calming dinner.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently located in historic downtown Moscow, the luxury Mamaison All-Suites Spa Hotel Pokrovka is so much more than a boutique hotel in Moscow. Offering some of the most spacious accommodation in the Russian capital, it is a combination of modern design and warmth, unique amongst the luxury hotels Moscow. Hotel Pokrovka is considered amongst the best moscow hotels, and your ideal city base for short and extended stays, be it as Moscow business hotel or for families, providing a genuine home away from home. Within walking distance of some of Moscow's main cultural attractions, the Moscow luxury boutique hotel also offers the exclusive Spa by Algotherm, a top restaurant and stunning Art Deco design, making it the number one for your Moscow hotel booking. Mamaison All-Suites Spa Hotel Pokrovka boasts 84 exclusively equipped suites (35-213sqm), Award-winning MEAT & MORE Restaurant, Exclusive Spa by Algotherm, Indoor pool, sauna, Turkish baths, Beauty and hair salons, Fax & PC connections in each suite, Complimentary WIFI throughout the hotel, 24-hour business centre, MICE and meeting facilities, Walking distance to major city sights. ... more   less 

Additional Information about Mamaison All Suites Spa Hotel Pokrovka

Address: Pokrovka St., 40-2, Moscow 105062, Russia
Location: Russia > Central Russia > Moscow > Basmanny
Price Range: $114 - $223 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mamaison All Suites Spa Hotel Pokrovka 5*
Number of rooms: 84
Reservation Options:
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Also Known As:
Mamaison Hotel Moscow
Mamaison Hotel Pokrovka
Hotel Style:
#23 Spa Hotel in Moscow
#25 Business Hotel in Moscow
#29 Romantic Hotel in Moscow
#37 Family Hotel in Moscow
#47 Luxury Hotel in Moscow
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