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    Mamaison All Suites Spa Hotel Pokrovka

    Pokrovka St., 40-2, Moscow 105062, Russia
    Hotel website
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    07/09/2017 07/10/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          $91
          $91
          Traveler (145)
          Room & Suite (130)
          Dining (21)
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          Overview
          • Excellent54%
          • Very good32%
          • Average8%
          • Poor4%
          • Terrible2%
          Travelers talk about
          “red square” (32 reviews)
          Free Wifi
          Breakfast Buffet
          Pool
          Non-Smoking Hotel
          Restaurant
          Room Service
          Suites
          Bar/Lounge
          Fitness center
          Kitchenette
          Concierge
          Spa
          Wheelchair access
          Business Center
          Dry Cleaning
          Self-Serve Laundry
          5.0 Star Hotel
          All hotel details
          Offers from Mamaison All Suites Spa Hotel Pokrovka
          Special Price: 15% off room rate
          Hotel deals
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (400)
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          1 - 5 of 186 reviews

          Reviewed 6 days ago

          I was extremely nervous going so far alone with my daughter. Yuri, at the front desk reassured me, he was very helpful, and made our stay fabulous from the beginning to the end. The hotel is clean and very well located, we could walk to...More

          Thank anonymoususer56879
          Response from HotelsManagement, Управляющий at Mamaison All Suites Spa Hotel PokrovkaResponded yesterday

          Dear "anonymoususer56879", On behalf of all team, let me thank you for leaving such a pleasant feedback about our hotel. We are also delighted that your highlighted our receptionist Yuri F. He is surely very valued part of our professional team. Highly inspired by your...More

          Reviewed 1 week ago via mobile

          Stayed here for three nights in a 2 bedroom apartment/suite. Very comfortable and very clean. The hotel is set back from the main road so traffic noise is not a problem. The staff were always friendly and helpful and most spoke very good English. The...More

          Thank phil p
          Response from HotelsManagement, Управляющий at Mamaison All Suites Spa Hotel PokrovkaResponded yesterday

          Dear "phil p", Thank you for choosing our hotel and for posting feedback about your stay. It is a pleasure to hear that you enjoyed our service and location. We are happy to be of service! As for the curtains, your comments will be surely...More

          Reviewed 2 weeks ago

          Very customer service oriented.The staff from reception are very polite, and always willing to help you.I would advice to have the receptionist at the spa to manage to speak a basic english.The ladies always needed to ask for the hotel reception for help to translate.That...More

          Thank Sabrina C
          Response from HotelsManagement, Управляющий at Mamaison All Suites Spa Hotel PokrovkaResponded 2 weeks ago

          Dear Sabrina C, Thank you for choosing our hotel for your stay in Moscow and for your time to share some observations with us. We appreciate your kind words in address of Mamaison Pokrovka team, it is the best motivation for us. Please accept our...More

          Reviewed 3 weeks ago

          We like our space so booked the 2 bedroom suite with 2 full bathrooms, lounge and kitchen area. Very quiet rooms, very clean and bathrooms well equipped with robes, slippers and toiletries. Each day we phoned reception for a couple of issues and staff were...More

          Thank Rita P
          Response from HotelsManagement, Управляющий at Mamaison All Suites Spa Hotel PokrovkaResponded 2 weeks ago

          Dear Rita P., We appreciate your choice to stay at Mamaison Pokrovka and your time to share your experience with us. Thank you for your great review. We are very proud that our services met your expectations and hope that we will have this opportunity...More

          Reviewed May 8, 2017

          Room upgrade was much appreciated. The cleaning service is not as good as expected. They delivered my luggage after 40 minutes, I had to ask for it twice. I could not use the telephone to call the reception from the room. No instructions on it.More

          Thank Gorka_Bergareche
          Response from HotelsManagement, Управляющий at Mamaison All Suites Spa Hotel PokrovkaResponded May 9, 2017

          Dear Gorka_Bergareche, Thank you for giving us this opportunity to welcome you at Mamaison Pokrovka in Moscow. We appreciate your time to share your experience with us. Thank you for showing us some details to be improved and please accept our apologies for those shortcomings....More

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          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Room Service
          • Restaurant
          • Fitness Center with Gym / Workout Room
          • Bar/Lounge
          • Spa
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Room Service
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Multilingual Staff
          • Conference Facilities
          • Business Center with Internet Access
          • Banquet Room
          • Self-Serve Laundry
          • Room amenities
          • Minibar
          • Things to do
          • Pool
          • Restaurant
          • Fitness Center with Gym / Workout Room
          • Bar/Lounge
          • Spa
          Details
          • Price range
          • $103 - $234 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #25 Business Hotel in Moscow
          • #26 Spa Hotel in Moscow
          • #29 Romantic Hotel in Moscow
          • #37 Family Hotel in Moscow
          • #55 Luxury Hotel in Moscow
          • Room types
          • Suites ,
          • Kitchenette ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 84
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Travelocity, Hotwire, Hotels.com, TripOnline SA, Cheap Tickets, Cancelon, HotelQuickly and HRS so you can book your Mamaison All Suites Spa Hotel Pokrovka reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
          • Location
          • Russia >
          • Central Russia >
          • Moscow >
          • Basmanny
          • Also Known As
          • Mamaison Hotel Moscow ,
          • Mamaison Hotel Pokrovka
          Add Photo Photos
          Traveler (145)
          Room & Suite (130)
          Dining (21)
          Pool & Beach (13)
          Hotel & Grounds (162)
          Bathroom (5)
          Business Center & Event Rooms (1)
          Nearby
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          Basmanny is Moscow’s most artsy neighborhood,
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          Winzavod and design at Artplay before moving from the
          industrial scenery to the Chistye ponds for a calming
          dinner.
          ...More
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          Questions & AnswersAsk a question
          Vinay A
          Before we go ahead with bookings, we would need a valid invitation letter from the accommodation provider. Without which Russian embassy in india shall not provide a visa. Kindly confirm if you can provide a valid invitation letter for all the 5 guests staying on your property. Regards, Vinay agrawal.
          July 19, 2016|
          Answer Show all 3 answers
          Response from Veronika C | Property representative |
          Dear Mr.Agrawal, thank you for your interest in Mamaison Hotels & Residences. Would you be so kind and contact my the Team of Mamaison All Suites Spa Hotel Pokrovka directly? Please check the website. Thank you in... More
          1
          Vote
          Google Translation
          Ewa K
          How do I get required by Russian embassy for visa documents-confirmation of reception of the tourist, and register number from the Uniform Federal Register of the Tour Operators? Is it automatic after booking the hotel? Is there a charge for that? Do you have airport transportation? How much does it cost?
          June 26, 2016|
          Answer Show all 3 answers
          Response from HotelsManagement | Property representative |
          Dear Ewa K, Thank you for your questions. We provide guests with visa support documents after guest books a suite upon written request. This service is complimentary for guests, but in case if reservation is cancelled the... More
          1
          Vote
          Google Translation
          WindhoekTerri
          Yes, I would also like to book the special rate as mentioned here in the review. How do I go about booking this special discounted rate? Your early reply would be very much appreciated! Warm regards, Terri.
          January 21, 2015|
          Answer
          Response from Vadim D | Reviewed this property |
          Hello! I did at hotel site. Use menu Special Offer, than Limited time offer, and than link to Mamaison All-Suites Spa Hotel Pokrovka Moscow at the bottom of page. Regards, Vadim.
          1
          Vote
          Room Tips
          "The hotel is set back off the road so all rooms may be quiet"
          Read review
          "Very comfortable bed!"
          Read review
          "If you have young active kids -.make sure the room window is safe, as the windows for our room on 4th floor..."
          Read review
          "Junior suite on the 3rd floor spacious enough. The a/c was not working. It was a cold room while it was..."
          Read review
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