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Mercure Moscow Paveletskaya

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#19 of 308 Hotels in Moscow
Certificate of Excellence
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Mercure Moscow Paveletskaya
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551 Reviews from our TripAdvisor Community

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Showing 184: English reviews
Melbourne, Australia
Reviewed August 17, 2016 via mobile

Stayed at this lovely hotel in a quiet street just a short stroll from metro and one metro stop to Red Square. Lovely, helpful reception staff and comfortable spacious rooms. Many good restaurants and cafes and bars within walking distance.

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Helpful?
Thank ad0rna
Ada E, General Manager at Mercure Moscow Paveletskaya, responded to this review

Dear Valued Guest, Thank you so much for your positive feedback about Mercure Moscow Paveletskaya Hotel! It is a great pleasure for us to know that you enjoyed stay with us, liked our location and found our reception staff being lovely and helpful. We will do our best to keep the quality of service on the same level and even...

Bristol, United Kingdom
Reviewed August 14, 2016 via mobile

You can find nice restaurants and shops close the hotel. All the staff is very friendly, helpful and always try to help you. The room has a good and new bathroom, good bed to have a good rest. If I return to Moscow I repeat again. Thanks for all and keep working in this direction.

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Helpful?
Thank vivaeladobo
Ada E, General Manager at Mercure Moscow Paveletskaya, responded to this review

Dear Valued Guest, Thank you so much for having chosen Mercure Moscow Paveletskaya Hotel for your trip to Moscow and posting the feedback regarding your stay! It is a pleasure to hear that you liked our nice location, comfortable rooms and considered our staff being friendly and helpful. You willingness to return is the best reward for us. We will...

Reviewed August 8, 2016 via mobile

I love this hotel ! First of all it is located in the heart of Moscow, very close to Red Square and Kremlin. We walked 15 minutes to there but underground is also very close. The rooms are very nice, very clean and the breakfast is amazing. The hotel staff is friendly and they provide free water and coffee in...

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Helpful?
Thank Anna T
Ada E, General Manager at Mercure Moscow Paveletskaya, responded to this review

Dear Anna, Thank you so much for having chosen Mercure Moscow Paveletskaya Hotel for your trip to Moscow and posting such a nice feedback regarding your stay! It is a pleasure to hear that you liked our convenient location, comfortable room and enjoyed our breakfast as well as our service. You willingness to return is the best reward for us....

A TripAdvisor Member
2 reviews
1 helpful vote
Reviewed August 4, 2016

-Nice location -Small standard room. -Status match(HHonours Gold and BW Diamont doesn't work to get upgrade or so) -Early check in take 2 hrs, - Friendly staff -Unfriendly cleaning service Will stay again.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank A TripAdvisor Member
Ada E, General Manager at Mercure Moscow Paveletskaya, responded to this review

Dear Valued Guest! Let me thank you for the feedback regarding your experience at Mercure Moscow Paveletskaya! We were very pleased to hear that you appreciated our location and friendly staff. At the same time I would be very grateful if you could let me know what do you mean by unfriendly cleaning H8223-GM@accor.com. Your feedback is very important to...

Derbyshire, United Kingdom
Reviewed August 1, 2016 via mobile

Booked for 4 nights for anniversary couldn't fault the service everyone so helpful and can't do enough for you. Rooms are quite small than expected as they look quite roomy on photo nice bathroom modern and fresh wifi excellent constant signal. Breakfast quite a wide selection of food enough for the fussiest eaters. Overall would recommend

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Helpful?
Thank lukeb1989
Ada E, General Manager at Mercure Moscow Paveletskaya, responded to this review

Dear Valued Guest, Many thanks for choosing Mercure Moscow Paveletskaya hotel and for the review regarding your recent stay with us! We are very grateful for the high appreciation of the hotel and our work. Thank you for your comments, it helps us to improve our job every day. Waiting for your comeback and sincerely hope you will choose Mercure...

Reviewed July 28, 2016

I stayed in this hotel for business reasons. The location is convenient; close to Paveletskaya trainstation which connects to DME Airport, the metro station Paveletskaya and on walking distance of Pyatnitskaya street. There is a lot of choice at the breakfast buffet. The rooms are clean and have a rainshower, for the rest they are nothing special. The hotel is...

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Helpful?
Thank Jeroen R
Ada E, General Manager at Mercure Moscow Paveletskaya, responded to this review

Dear Jeroen, Thank you very much for your nice feedback on Tripadvisor.com! We are happy that you enjoyed your stay at our hotel and appreciated its advantages. We will be extremely glad to welcome you again at Mercure Moscow Paveletskaya hotel and will do our best to make you feeling at home! Best wishes, Ada Egorova General Manager

Manila, Philippines
Reviewed July 22, 2016

Coming off a pretty so-so hotel experience in St. Petersburg, the vibe was inherently different at this Mercure. The front desk was extremely courteous and helpful, engaging even. I even apologized for my pidgin Russian, which seems to have been the norm during my trip, and she told me with a smile " Oh, as a visitor here you don't...

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1Thank LuisArcangel
Ada E, General Manager at Mercure Moscow Paveletskaya, responded to this review

Dear Luis, Thank you so much for your positive feedback about Mercure Moscow Paveletskaya Hotel! It is a great pleasure for us to know that you had an excellent stay with us and found our rooms being fantastic, and the most important that our staff was extremely courteous and helpful to you. We will do our best to keep the...

Arnhem, The Netherlands
Reviewed July 21, 2016 via mobile

Not totally central but close enough. Nice reception and rooms. Decorating is a cut above the average. Not huge rooms for families but good for couples and business. Nice restaurant and breakfast although in this city you would want to go out! Nearby are several fun restaurants and bars.

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Helpful?
1Thank Godert T
Ada E, General Manager at Mercure Moscow Paveletskaya, responded to this review

Dear Godert, Thank you very much for taking the time to share your experience on Tripadvisor.com following your recent stay at Mercure Moscow Paveletskaya hotel. I am pleased to hear, that you liked the Hotel’s location, enjoyed service performed by our staff and generally had a comfortable stay. We hope to have a pleasure of welcoming you back again on...

Curitiba, PR
Reviewed July 13, 2016 via mobile

The hotel is new, comfortable and very well located. The metro station is just half km far and the Red Square is almost 2km, very easy to go by foot. There's a lot of food options around the hotel (supermarkets, american fast food and russian restaurants and pubs). The room was clean and the staff did their best to have...

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Helpful?
2Thank JanaSeguin
Ada E, General Manager at Mercure Moscow Paveletskaya, responded to this review

Dear Valued Guest, Thank you so much for having chosen Mercure Moscow Paveletskaya Hotel for your trip to Moscow and posting the feedback regarding your stay! We are really delighted to hear that you were satisfied with our nice location, our service and found your stay pleasant. We highly appreciate your recommendations and will be very glad to welcome you...

Reviewed July 2, 2016 via mobile

Ok so we stayed in this hotel ... For our honeymoon... The location is ok if you like to walk the red square is like 45 minute away ... If you don't the concierge will call a cab for you ... Little tip make sure to book your cab before because in Moscow is hard to stop one and communicate...

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Helpful?
Thank Francesca S
Ada E, General Manager at Mercure Moscow Paveletskaya, responded to this review

Dear Francesca! It as a real pleasure to read such a positive review about our Hotel and we are very proud that you spent your honeymoon with us. We indeed pay a lot of attention to every detail creating warm and welcoming atmosphere for all our Guests and were very glad that your stay at Mercure Moscow Paveletskaya was enjoyable...

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Staying in Zamoskvorechye

Neighborhood Profile
Zamoskvorechye
It wouldn’t be a mistake to call Pyatnitskaya street the main axis of this neighborhood – turn one direction and you’ll find the Tretyakov Gallery in Lavrushinsky Lane, turn another – a hip Scandinavian restaurant. Old churches now embrace contemporary life with style and grace. Going to Zamoskvorechye is like visiting during the times when it was a medieval Russian quarter, but with a modern twist of 20th century buildings pushing themselves into the 21st century with new businesses opening weekly. Stroll down Pyatnitskaya to taste dozens of global cuisines – from Ukrainian and Georgian to Thai and American.
Explore this neighborhood
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The 4* Mercure Moscow Paveletskaya is a design hotel in a quiet location on ul. Bakhrushina in the center of Moscow, 2 mins from Paveletskaya station and the AeroExpress to Domodedovo. 149 Stylish rooms in a unique design, close to the business and historical center of Moscow, free WIFI, Town House restaurant, bar, fitness center, wellness center, 8 conference rooms, underground car park. The perfect base from which to explore Moscow or for shopping, business meetings and relaxation. Discover Mercure! ... more   less 

Additional Information about Mercure Moscow Paveletskaya

Address: Bakhrushina St., 11, Moscow 115054, Russia
Location: Russia > Central Russia > Moscow > Zamoskvorechye
Price Range: $64 - $185 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Moscow Paveletskaya 4*
Number of rooms: 140
Reservation Options:
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Hotel Style:
#14 Spa Hotel in Moscow
#19 Luxury Hotel in Moscow
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Questions & Answers

Here's what travelers have asked, with answers from Mercure Moscow Paveletskaya staff and other travelers.
6 questions
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Questions? Get answers from Mercure Moscow Paveletskaya staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Room 511 is realy nice .....”
 of 5 bubbles , Jan 14, 2017 | Read review
“Privilege Rooms come with free mini bar and Nespresso coffee mashine plus bathrobe (recommended choice)”
 of 5 bubbles kaysW851FQ, Jan 1, 2017 | Read review
“Rooms facing the inner yard/patio are quieter”
 of 5 bubbles praskovya, Nov 21, 2016 | Read review
“Ask for rooms that are outward facing, as there are also rooms that have a blocked view of the hotel courtyard.”
 of 5 bubbles AchiTheTraveler, Oct 30, 2016 | Read review
“English language still may pose some problems, but other staff members are very fast to assist and help.”
 of 5 bubbles nikyflav, Sep 27, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question